Filter Jobs

Experience:

1 year required

Skills:

Problem Solving, Analytical Thinking, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL's procedures, technology and service so as to positively enhance our customers' experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor's Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Skills:

Quality Assurance, Microsoft Office, Problem Solving, Negotiation, Recruitment

Job type:

Full-time

JOB SUMMARY The IRM Support Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems. It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with ...

Experience:

2 years required

Skills:

Problem Solving, Recruitment, Data Entry, Teamwork, Visio

Job type:

Full-time

Req ID: 139762 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: OPS - Operations Career Stream: QUA - Quality Role: Associate SAP Short Name: ASS Job Title: Quality Associate Job Code: AST-OPS-QUA Job Level: Band 06 Profile-Holding: Y Direct/Indirect Indicator: Indirect Summary Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on de ...

Experience:

6 years required

Skills:

Recruitment, Leadership Skill, Teaching, Teamwork, Assembly

Job type:

Full-time

Req ID: 140231 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang General Overview Functional Area: OPS - Operations Career Stream: SUP - Operations Support Role: Team Leader 1 SAP Short Name: TL1 Job Title: Operations Training Team Leader 1 Job Code: TL1-OPS-TRN Job Level: Band 06 Direct/Indirect Indicator: Indirect Summary Leads a team of Operations trainers to implement site-wide training processes. This is an entry training level for a supervisory role. This job is a working level and typically reports into a first-level manager. Prov ...

Skills:

English, Thai

Job type:

Full-time

• Bangkok, Thailand.
• R0139520.
• Hitachi Rail (Thailand) Limited.
• Communications & Corporate Affairs.
• Full time.
• No.
• About Us.
• A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.
• As Hitachi Rail, we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide.
• Our technologies help to bring billions of people reliably to their destinations by rail every year - making sustainable mobility a reality.
• Training Manager - Fixed Term Contract (Ref.No. R0139520).
• at our location in.
• Thailand, Bangkok.
• Training Document Management.
• Training Philosophy, Objectives and Methodology.
• Competency Assessment Methods and Certification Framework.
• Maintenance Training Matrix.
• Individual Training Plans.
• Plans of Instruction.
• Training Manuals (instructor guides, trainee guides, assessments).
• Maintenance Training Schedule.
• Training Delivery and Management.
• Plan and manage end-to-end delivery of training for BEM maintenance managers, supervisors, and technical staff across maintenance Levels 1 to 4.
• Fully manage and supervise all training sessions, including where BEM's own Key Instructors are involved.
• Ensure all training is completed no later than three months before the Public Demonstration Run for MRT Orange Line East Section 1.
• Coordinate Level 4 overhaul training schedule with BEM and MRTA as required.
• Coordination and Stakeholder Management.
• Liaise with the AFC Equipment Supply Contractor to ensure training equipment availability.
• Arrange and manage transport to site for all training activities.
• Work closely with BEM's Representative on all training approvals, scheduling, and progress reviews.
• Accommodate MRTA staff participation across all training courses.
• Certification and Compliance.
• Assess and certify BEM staff competency through theoretical and practical assessments against the agreed competency matrix.
• Apply and enforce attendance requirements: minimum 80% for standard training, 100% for safety-critical modules.
• Issue certificates to trainees who meet the required standard.
• Records and Reporting.
• Maintain comprehensive Training Records for each trainee, covering attendance, participation, and assessment results.
• Submit records to BEM monthly throughout the mobilization period.
• Provide attendance records, photographic evidence, trainee evaluations, and assessment summaries within 14 days of each training event.
• Ensure Training Records are audit-ready to support milestone payment claims at each contractual payment trigger.
• Report progress to the Project Manager.
• Mandatory.
• Experienced in maintenance training.
• Demonstrated experience managing training program setup and delivery within a railway operations company, specifically in the maintenance field.
• Proven track record designing and delivering multi-level technical training programs.
• Excellent English communication skills, both written and spoken to communicate with stakeholders.
• Preferred.
• Experience in AFC, ticketing systems, or M&E railway systems.
• Familiarity with Thai transit authority processes and client environments (BEM, MRTA).
• Experience working within contractor-operator contractual frameworks.
• Proficiency in developing competency frameworks and assessment tools.
• Contract Terms.
• This is a fixed-term contract position and is not a permanent role.
• Our Talent Acquisition Team is looking forward to hearing from you.
• We look forward to receiving your application in just a few clicks via our career portal.
• For further information about Hitachi Rail as an employer visit us on.
• www.hitachirail.com/careers.
• About us.
• Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails.
• Stronger together.
• Networking through internal networks and working in international teams.
• Together, we are laying the foundations for the digitization of the rail around the world, to get people safely to their destinations and to their loved ones!.
• A secure and permanent job with a global company.
• Notes.
• Equal opportunities and self-determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within Hitachi Rail and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams.
• Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at.
• https://www.hitachirail.com/careers.
• At Hitachi Rail, there is a place for everyone.
• We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.
• It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
• We would be delighted if you would be one of our followers at.
• https://www.linkedin.com/company/hitachirail.

Experience:

5 years required

Skills:

Project Management, Recruitment, SAP, English, Thai

Job type:

Full-time

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with e ...

Skills:

English, Thai

Job type:

Full-time

• Training Philosophy, Objectives and Methodology.
• Competency Assessment Methods and Certification Framework.
• Maintenance Training Matrix.
• Individual Training Plans.
• Plans of Instruction.
• Training Manuals (instructor guides, trainee guides, assessments).
• Maintenance Training Schedule.
• Training Delivery and Management.
• Plan and manage end-to-end delivery of training for BEM maintenance managers, supervisors, and technical staff across maintenance Levels 1 to 4.
• Fully manage and supervise all training sessions, including where BEM's own Key Instructors are involved.
• Ensure all training is completed no later than three months before the Public Demonstration Run for MRT Orange Line East Section 1.
• Coordinate Level 4 overhaul training schedule with BEM and MRTA as required.
• Coordination and Stakeholder Management.
• Liaise with the AFC Equipment Supply Contractor to ensure training equipment availability.
• Arrange and manage transport to site for all training activities.
• Work closely with BEM's Representative on all training approvals, scheduling, and progress reviews.
• Accommodate MRTA staff participation across all training courses.
• Certification and Compliance.
• Assess and certify BEM staff competency through theoretical and practical assessments against the agreed competency matrix.
• Apply and enforce attendance requirements: minimum 80% for standard training, 100% for safety-critical modules.
• Issue certificates to trainees who meet the required standard.
• Records and Reporting.
• Maintain comprehensive Training Records for each trainee, covering attendance, participation, and assessment results.
• Submit records to BEM monthly throughout the mobilization period.
• Provide attendance records, photographic evidence, trainee evaluations, and assessment summaries within 14 days of each training event.
• Ensure Training Records are audit-ready to support milestone payment claims at each contractual payment trigger.
• Report progress to the Project Manager.
• Mandatory.
• Experienced in maintenance training.
• Demonstrated experience managing training program setup and delivery within a railway operations company, specifically in the maintenance field.
• Proven track record designing and delivering multi-level technical training programs.
• Excellent English communication skills, both written and spoken to communicate with stakeholders.
• Preferred.
• Experience in AFC, ticketing systems, or M&E railway systems.
• Familiarity with Thai transit authority processes and client environments (BEM, MRTA).
• Experience working within contractor-operator contractual frameworks.
• Proficiency in developing competency frameworks and assessment tools.
• Contract Terms.
• This is a fixed-term contract position and is not a permanent role.
• Our Talent Acquisition Team is looking forward to hearing from you.
• We look forward to receiving your application in just a few clicks via our career portal.
• For further information about Hitachi Rail as an employer visit us on www.hitachirail.com/careers.
• About us.
• Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails.
• Stronger together: Networking through internal networks and working in international teams.
• Our drive: Together, we are laying the foundations for the digitization of the rail around the world, to get people safely to their destinations and to their loved ones!.
• Attractive conditions: A secure and permanent job with a global company.
• Notes.
• Equal opportunities and self-determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within Hitachi Rail and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams.
• Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs athttps://www.hitachirail.com/careers.
• At Hitachi Rail, there is a place for everyone.We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
• We would be delighted if you would be one of our followers at _https://www.linkedin.com/company/hitachirail_.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

Job Title Data Center Operations Assistant Job Description Summary We are looking for Data Center Operations Assistant to support the safe and efficient day-to-day operations of a critical data center environment. This role is responsible for assisting with infrastructure monitoring, incident response, maintenance activities, and compliance with site procedures, while helping ensure operational continuity in a 24x7 mission-critical setting. Job Description About the role: Infrastructure Monitoring: Support 24x7 monitoring of data center infrastructure and respond promptly to alerts ...

Skills:

Project Management, Data Analysis, Architecture, Procurement, Recruitment, Accounting, Automation, ERP, English, Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together.
• Across 12-plus business units - including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more - we reach hundreds of thousands of learners ev ...
• The Digital Transformation & Business Improvement.
• role is responsible for driving process improvement, technology enablement, and operational efficiency across Corporate Functions within a large EdTech company in Thailand. These functions may include HR, Finance, Procurement, Legal, Admin, IT, Shared Services, and other business support teams.
• This role acts as a Tech Enabler, Business Improvement Project Manager, and Change Agent. The successful candidate will be expected to understand business pain points, analyze existing processes, design practical solutions, coordinate with cross-functional stakeholders, and ensure that new processes, tools, or systems are successfully adopted by users.
• This role is ideal for someone who can connect business processes, technology, data, people, and change management. Digital transformation in this role is not only about implementing technology, but also about improving the way the organization works in a measurable and sustainable way.
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• This role sits at the heart of transforming how a school actually runs. You will own the digital transformation and improvement agenda for.
• Learn Satit Pattana School.
• a community of roughly.
• teachers serving around.
• students across.
• give teachers their time back. Every hour reclaimed from paperwork, attendance, grading, reporting, and administrative coordination is an hour.
• returned to the classroom and to students. What you build here is not meant to stay in one school - the solutions, playbooks, and platforms you design are intended to.
• scale into a repeatable model for "returning teachers to the classroom" across multiple schools in the LEARN Corporation network.
• in the future.
• This is a lead role that turns technology into.
• measurable educational impact. You will be the driving force behind our mission to.
• return teachers to the classroom for focus in personalize student progress and development plan., and the person who brings automation, data, and AI to the very heart of learning - so our schools can become.
• the best schools.
• places where every student can.
• discover their own identity., follow a.
• personalized (individual) development plan., and grow into a genuinely.
• happy learner. It's a rare chance to prove that operational excellence and better learning outcomes are one and the same goal.
• To drive digital transformation and business improvement initiatives across.
• School operation, Teacher, Student, Parent Communication.
• Functions by improving process efficiency, reducing manual work, minimizing duplicated efforts, increasing data visibility, enhancing employee experience, and enabling the organization to operate with better systems, processes, and data.
• The role is expected to translate business problems into practical solutions and drive real adoption among users and stakeholders.
• Business Process Improvement.
• Analyze current business processes across Corporate Functions to identify pain points, bottlenecks, duplicated work, manual tasks, approval delays, and operational inefficiencies.
• Develop current-state process maps, future-state processes, root cause analysis, and improvement recommendations.
• Design process improvement solutions to reduce unnecessary steps, handoffs, rework, errors, and unclear ownership.
• Work with process owners to define baseline metrics and success metrics such as turnaround time, SLA, error rate, manual effort, adoption rate, and user satisfaction.
• Support the creation of SOPs, operating guidelines, and governance mechanisms to ensure that improved processes can be sustained over time.
• Digital Transformation & Tech Enablement.
• Act as a bridge between business users, IT, data teams, vendors, and management to translate business needs into clear requirements.
• Analyze and recommend suitable solutions such as workflow automation, approval systems, dashboards, internal service portals, ticketing systems, integrations, productivity tools, or process redesign., AI or Automation first mindset.
• Prepare business requirements, user stories, workflow designs, use cases, UAT plans, and implementation plans.
• Evaluate solution options by considering business impact, user adoption, scalability, cost, complexity, and implementation effort.
• Support pilots and MVPs, and refine solutions based on real user feedback.
• Collaborate with IT teams or vendors to ensure solutions are designed and implemented according to business requirements.
• Project Management & Execution.
• Own or co-own digital transformation and business improvement initiatives from discovery, design, implementation, rollout, to post-implementation review.
• Prepare project charters, project plans, milestones, RACI matrices, dependency maps, RAID logs, decision logs, and status updates.
• Track progress, remove blockers, coordinate dependencies, and escalate key issues when necessary.
• Manage scope, timeline, stakeholder expectations, and resource constraints to ensure successful project delivery.
• Ensure meetings and working sessions result in clear outcomes, decisions, next steps, owners, and timelines.
• Deliver quick wins and initiatives with measurable business or operational impact.
• Change Management & User Adoption.
• Act as a change agent to help teams understand, accept, and adopt new ways of working.
• Analyze user groups, change impacts, and potential resistance.
• Develop communication plans, training materials, user guides, FAQs, and adoption plans.
• Collect feedback from users and stakeholders to continuously improve processes or solutions.
• Measure actual adoption after rollout, including adoption rate, active usage, issue volume, user satisfaction, and process compliance.
• Support process owners in taking ownership after implementation.
• Data, Metrics & Performance Visibility.
• Define metrics to measure the effectiveness of process improvement and digital initiatives.
• Prepare business cases that quantify potential impact, including cost savings, time reduction, productivity gain, and error reduction.
• Create or coordinate the creation of dashboards and reports to improve visibility for process owners and management.
• Analyze before-and-after impact, such as time savings, cost avoidance, SLA improvement, productivity gains, or reduction of manual work.
• Use data to support prioritization, decision-making, and stakeholder communication.
• Prepare benefit realization reports and recommendations for the next phase of improvement.
• Cross-Functional Stakeholder Management.
• Work closely with multiple functions such as HR, Finance and Accounting, Procurement, Legal, Admin, IT, Data, Business Units, and Management.
• Build alignment among stakeholders with different goals, expectations, and constraints.
• Identify sponsors, process owners, users, influencers, blockers, and decision makers for each initiative.
• Facilitate discussions to drive decisions and shared accountability.
• Manage conflicts, trade-offs, and priorities while keeping business outcomes as the main focus.
• Communicate effectively with different stakeholder levels, from end users and managers to IT teams, vendors, and executives.
• What You'll Bring.
• Bachelor's degree or higher in Engineering, Business, Computer Science, IT, or related fields.
• Proven experience in process improvement, business analysis, automation engineering, or AI-driven projects.
• Hands-on experience with AI tools (e.g., N8N,ChatGPT/LLM workflows), automation platforms, or low-code/no-code development.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication skills, with the ability to translate technical capabilities into business value.
• Good command of English, able to communicate effectively.
• Process Mapping and Workflow Design.
• Growth Mindset: Eager to learn, experiment, and adapt.
• Strategic & Analytical Thinker: Able to see the big picture while managing details.
• High Adoption Influence: Capable of guiding teams through change.
• Smart, Curious, Fast Learner: Understands complex processes quickly.
• Problem Solver: Creative in finding root causes and designing effective solutions.
• Knowledge of Lean, or continuous improvement methodologies.
• Experience developing AI/automation POCs, MVPs, or internal tools.
• Understanding of enterprise system architecture or workflow platforms and knowledge in ERP System.
• Portfolio of previous automation/AI improvements is a plus.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.