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Skills:

English

Job type:

Full-time

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• Excellent English skills.

Job type:

Full-time

• Location W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP
• Schedule Full-Time
• Located Remotely? N
• Relocation? N
• Position Type Non-Management
• POSITION SUMMARY.
• Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
• W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Skills:

Coordinate, Work Well Under Pressure, Energetic, English

Job type:

Full-time

• Manage complex calendars, with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of Managing Director & Partner, Partner & Principal's time, and provide timely reminders as necessary.
• Schedule, coordinate and oversee a wide variety of internal/external meetings/events (local, offsite or virtual).
• Documentation: organize any needed material in advance of the meetings, maintain files/record keeping systems and confidential files.
• Organize travel arrangements; anticipate and coordinate travel and logistics needs.
• Prepare and submit timesheets and expenses for Managing Director & Partner (MDP) in accordance with company guidelines.
• Provide professional support to BCG visitors, assist with settling in requirements and greet as appropriate.
• Support business objectives under guidance by building working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems to organize and manage details to ensure accuracy in all aspects.
• Receive, screen, and sort according to priority all incoming mail; respond promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain highest levels of internal and external confidentiality.
• Provide general administrative support: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, maintaining marketing and any other databases as instructed from time to time.
• Provide back-up assistance to other EAs and Reception Desk as needed.
• Please note that this position is not restricted to the responsibilities above and the job scope and responsibilities are subject to change.
• YOU BRING (EXPERIENCE & QUALIFICATIONS).
• Ideally, minimum of 10 years of work experience gained in a professional services environment.
• Able to multi-task in a fast-paced, deadline driven, service-oriented environment.
• Secretarial diploma or equivalent in related fields.
• Team player yet able to work independently, with demonstrated ability to be flexible, responsive and to take initiative.
• Demonstrate strong interpersonal skills - able to work effectively with all levels of staff.
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, ability to set priorities, display attention to details and is tenacious with follow-ups.
• Excellent oral and written communication skills in English.
• Consistently handle situations with tact and patience, and able to work well under pressure.
• Highly motivated, energetic and resourceful.
• Strong customer service orientation - responds to customers' needs with a sense of urgency, and with a "How can I help" mindset.
• Able to work beyond normal office hours (sometimes weekends) during peak periods.
• Excellent typing skills with strong Microsoft Office skills, especially in Word, Excel, Powerpoint.
• YOU'LL WORK WITH.
• Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.