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Experience:

2 years required

Skills:

Microsoft Office, SAP, ERP, English

Job type:

Full-time

• We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
• Process and manage customer orders using SAP or similar ERP systems.
• Coordinate order fulfillment from order entry through delivery.
• Follow up with manufacturing plants on production and committed shipment schedules.
• Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
• Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
• Process order amendments and communicate updates to relevant stakeholders.
• Prepare order status, delivery, and shipment reports.
• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
• Experience using SAP or similar ERP systems.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication, coordination, and problem-solving skills.
• Good command of English.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

Experience:

3 years required

Skills:

Microsoft Office, Power point, Data Entry, Salesforce

Job type:

Full-time

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

Experience:

3 years required

Skills:

Import / Export, English

Job type:

Full-time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Position Purpose: Provide support to the Maritime Logistics Manager to drive business growth, efficiency, and overall profitability. Deliver exceptional service standards to customers to maximize client satisfaction and retention. Proactively identify and capitalize on sales opportunities to increase top-line revenue for the ML division. Maintain high accuracy and timeliness in handling all import/export shipping documentation and operational p ...

Experience:

3 years required

Skills:

Microsoft Office, Recruitment, SAP, English

Job type:

Full-time

• We are seeking a dedicated.
• Sales & Customer Service.
• professional to join Schaeffler Manufacturing (Thailand) Co., Ltd. in Chon Buri on a.
• full-time basis. This role is pivotal in driving customer satisfaction and revenue growth by bridging the gap between our customers' needs and our product offerings. You will be responsible for managing customer relationships, processing sales inquiries, and providing exceptional service that strengthens client loyalty and supports the company's commercial objectives. This position offers the opportunity to make a direct impact on customer experience whilst contributing to the overall success of our sales division.
• Support Sales and Customer for any propose related documentation.
• Oversee daily customer service operations to ensure timely and accurate support (submit quotation, issue order confirmation, ensure accurate pricing in customer's Purchase Order, issue Delivery Note to warehouse and follow up, generate invoice and prepare all related documents for goods collection/delivery, etc.).
• Attend and respond to customer needs or enquiry in a professional manner.
• Ensure seamless coordination between Customer, Sales, Operations, and 3PL to maintain high service levels.
• Manage order entry, allocation, stock confirmation, delivery scheduling, and invoice accuracy.
• Work closely with Sales, Operations, Supply Chain, and Finance teams to resolve issues and improve end-to-end customer experience.
• Manage complex customer issues and escalations effectively.
• Cooperate with the sales, supply chain and logistics teams to coordinate order fulfillment, delivery scheduling, and issue resolution, with a focus on customer satisfaction and cost efficiency.
• Investigate and resolve customer issues or complaints by effectively liaising with relevant departments.
• Implement initiatives to enhance overall customer satisfaction and retention.
• Monitor KPIs and drive continuous improvement.
• Provide regular reporting on order status, fulfillment performance, and customer feedback to relevant internal stakeholders.
• Other tasks assigned by superior.
• Degree in Business Management or Logistics or related field.
• 3-5 years of experience in Customer Service & SCM role handling international business.
• Independent, meticulous and team player.
• Good command of English (written and spoken).
• Good communication and coordination skills.
• Experience in automotive and multinational company environment is preferred.
• Experience in SAP systems.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Proven experience in sales, customer service or a related customer-facing role, ideally within a manufacturing or industrial environment.
• Strong interpersonal skills with the ability to build rapport and maintain professional relationships with diverse customer bases.
• Proficiency in using computer systems, CRM software and Microsoft Office applications.
• Demonstrated ability to manage multiple customer inquiries simultaneously whilst maintaining quality service standards.
• Problem-solving mindset with a customer-centric approach to resolving issues and challenges.
• Organizational skills and attention to detail, particularly when handling orders and documentation.
• Ability to work independently as well as collaboratively within a team environment.
• Sales acumen and understanding of basic sales processes and customer lifecycle management.
• Flexibility and willingness to adapt to changing business needs and priorities.
• Apply now.
• If you are a motivated sales and customer service professional ready to make a meaningful contribution to our team, we encourage you to submit your application. Please send your CV and a cover letter detailing your relevant experience to our recruitment team. We look forward to hearing from you and exploring how you can contribute to Schaeffler's continued success in Thailand.

Experience:

4 years required

Skills:

Negotiation

Job type:

Full-time

Senior Representative, Medical Sales - Pharmaceutical Products - UPC East (Hospital Channel) East Lopburi, Saraburi, Nakhon Nayok, Prachinburi, Sa Kaeo, Chachoengsao, and Chonburi About the Role The Senior Representative, Medical Sales is a key driver of DKSH's healthcare business growth in Thailand, responsible for delivering measurable sales results across an assigned territory. This role is instrumental in connecting healthcare professionals with DKSH's pharmaceutical products and services, creating lasting value for customers and the business alike. What You Will Deliver Achiev ...

Experience:

4 years required

Skills:

Negotiation

Job type:

Full-time

Senior Representative, Medical Sales About the Role The Senior Representative, Medical Sales is responsible for driving sales performance and building lasting customer relationships within DKSH's Healthcare business unit in Thailand. This role makes a direct impact by expanding market reach, delivering consistent revenue growth, and ensuring customers receive the highest standard of product knowledge and service. What You Will Deliver Achieve agreed sales targets within budget, driving consistent revenue performance across the assigned medical sales territory Build and strengthen r ...

Experience:

2 years required

Skills:

Negotiation, Purchasing

Job type:

Full-time

Representative, Medical Sales About the Role The Representative, Medical Sales is responsible for organizing and driving selling operations to achieve sales targets within the Healthcare business unit, contributing directly to DKSH's growth across Asia. This role creates tangible business impact by building strong relationships with healthcare professionals and delivering consistent, measurable sales results. What You Will Deliver Achieve agreed sales targets within assigned budget, consistently meeting Key Performance Indicators (KPIs) for sales achievement and customer visit freq ...

Skills:

Leadership Skill, Budgeting

Job type:

Full-time

• Hotel Operations Management.
• Lead the day-to-day operations of The Manner Hotel to ensure efficient and profitable performance.
• Monitor operator performance against management agreements and business plans.
• Ensure smooth hotel operations while maintaining luxury hospitality standards.
• Monitor guest satisfaction, online reputation, and service quality to achieve operational excellence.
• Business Performance & Financial Management.
• Drive hotel profitability and maximize asset value.
• Develop annual business plans, operating budgets, and financial forecasts.
• Analyze financial performance and market trends, competitors, and customer insights.
• Identify opportunities to improve operational efficiency and profitability.
• Present monthly performance reports and strategic recommendations to management teams.
• Develop action plans to improve market positioning and financial performance.
• Asset Management.
• Protect and enhance the long-term value of the hotel asset.
• Develop and implement asset enhancement initiatives.
• Monitor CapEx planning, renovation projects, and maintenance programs.
• Ensure compliance with owner expectations and investment strategies.
• Stakeholder Management.
• Serve as the primary liaison between ownership, hotel management, operators, and external partners.
• Build strong relationships with Hyatt Regional, Local vendors, Consultants, Investors, Regulatory authorities and External Partners.
• Coordinate with management teams regarding strategic initiatives and performance updates.
• Owner Representation & Governance.
• Act as Sansiri's designated Owner Representative for all hotel management matters.
• Ensure hotel operators comply with Management Agreement (HMA), KPI performance standards, and Owner objectives.
• Review operator business plans, budgets, marketing plans and capital expenditure proposals.
• Lead Owner meetings and represent ownership interests in strategic decision-making.
• Hotel Management Agreement (HMA) Expertise.
• Contract & Agreement Management.
• Monitor compliance with Hotel Management Agreements.
• Evaluate operator performance against contractual obligations.
• Support negotiations, renewals and amendments of management agreements.
• Review owner rights, operator obligations and performance clauses.
• Investment & Acquisition Responsibilities.
• Portfolio Asset Management & Expansion.
• Provide asset management advisory for future hospitality investments within Sansiri's portfolio.
• Participate in acquisition due diligence, underwriting and feasibility assessments for hospitality assets.
• Support hotel integration, repositioning and performance turnaround initiatives.
• Develop portfolio-wide asset management strategies to maximize investment returns.
• Commercial Strategy.
• Revenue Optimization & Commercial Performance.
• Review revenue management and pricing strategies.
• Monitor ADR, RevPAR, GOP, Flow-through and Market Penetration Index.
• Ensure sales and marketing activities maximize profitability and brand positioning.
• Education: Bachelor's degree in hospitality management, Business Administration, Finance, or related field.
• Minimum 10 years of experience in General Manager, Regional Operations, Hospitality Asset Manager with international luxury hotel brands is highly preferred.
• Experience representing ownership interests, hotel asset management, investment management, or owner-side advisory is highly preferred.
• Experience working in North America or managing assets within international markets is an advantage.
• Strong knowledge of hotel operations management including Financial and business acumen, Hotel P&L, Budgeting and forecasting with international hotel experience is strongly preferred.
• Strategic thinker with strong analytical skills and a results-driven mindset.
• Exceptional leadership and interpersonal skills, with experience working with diverse teams across different cultures.
• Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
• Willing and able to relocate to New York, USA, and be based on-site to support business and operational required.
• Candidates have full working rights for Thailand.
• Ability to obtain and maintain the required work authorization and visa status in the United States.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Partner closely with Sales Representatives to support strategic customer accounts.
• Align internally with cross-functional teams to deliver customer objectives and marketing strategies.
• Build and maintain long-term, trust-based relationships with key customers.
• Balance customer service activities with commercial support to maximize customer satisfaction and business growth.
• Customer Success & Issue Resolution.
• Understand customer business needs and recommend appropriate Maersk logistics solutions.
• Support customer retention and achieve customer success KPIs.
• Drive smooth implementation and execution of logistics solutions.
• Proactively identify and resolve customer issues by collaborating with internal stakeholders.
• Ensure timely resolution of customer inquiries and operational challenges.
• Commercial Process Management.
• Coordinate customer allocation requests and ensure commitments are fulfilled.
• Support Ocean Tender activities in collaboration with Trade & Capacity Management (TCM).
• Follow up on tenders as directed by Sales Representatives.
• Coordinate Logistics RFI/RFP and contract processes for complex commercial opportunities.
• Monitor contract renewals and ensure compliance with pricing policies and commercial guidelines.
• Bachelor's degree in Business Administration, Logistics, Supply Chain, International Business, or a related field.
• Minimum 2 years of experience in logistics, freight forwarding, shipping, or supply chain.
• Good understanding of transportation and logistics products and services.
• Intermediate English communication skills (spoken and written).
• Strong customer service and relationship management skills.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent stakeholder management and influencing skills.
• Strong analytical, problem-solving, and organizational abilities.
• Process-oriented with strong attention to detail.
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Team player with the ability to collaborate across multiple functions.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Experience:

2 years required

Skills:

Tableau, Cloud Computing

Job type:

Full-time

• Job Category.
• Sales.
• Job Details.
• About Salesforce.
• Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
• About Tableau, a Salesforce company.
• We help people see, understand, and act on data.
• Our analytics platform fuels exploration, allowing you to quickly answer questions with data and share insights across your organisation. Global enterprises, early-stage startups, nonprofits, and governments all use Tableau's intuitive software to quickly transform their data into actionable insights. We are passionate about our product and our mission and we are loyal to each other and our company.
• We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!.
• What you'll be doing.
• We're currently recruiting for a senior Account Specialist who'll be responsible for driving sales revenue among and maintaining relationships with our customers in Thailand. You will represent Tableau, demonstrating Customer Focus while leading all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team.
• Day to day this may look like.
• Create and implement effective territory and account plans with Core Account Executive, for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our outstanding product capabilities, and value proposition.
• Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory, and in partnership with Core Account Executives.
• Lead/leverage a matrix account team of Core Account Executive, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value.
• Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
• Manage and track customer and transactional information in a CRM system.
• Provide regular and accurate reporting of pipeline and forecast through the CRM system.
• Nurture and expand the company's relationship with customer accounts of various sizes and industries.
• Drive customer success by developing and maintaining a deep understanding of customers' business and industry challenges, market competition, competitive issues, and products.
• Practice effective, excellent communication with leadership, customers, and extended team and partners.
• Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
• Travel to customer locations in support of sales efforts.
• Who you are.
• Team player. Ability to team with Core Account Executives and work in the capacity as a co-prime, specialist.
• Experienced. Strong field-based software sales experience. Complex sales / solution sales and extensive large figure deal experience.
• Performer. Consistent over achievement of sales goals in a large geographic territory.
• Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau's mission.
• Entrepreneurial. You've worked with start-ups and emerging organisations. You understand how to build and grow a successful business.
• Domain. Experience with analytics, data, databases or business intelligence preferred.
• Go-Getter. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
• Excellent Communication. You know what to say and more importantly, how to say it. Fluent in Vietnamese to converse with clients in the Vietnam market.
• You are a Recruiter!.
• Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. work experience, extracurricular leadership roles, military experience, volunteer work, etc.).
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our.
• Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

5 years required

Skills:

Negotiation, English

Job type:

Full-time

• Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel (for Supply Chain, Contract Logistics, Customs, Trucking as well as Import & Export Ocean/Air freight).
• Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
• Build a good understanding of all service offerings to be able to offer integrated l ...
• Researching and understanding the local clients in Thailand to identify and establish business contacts with potential customers, forecast, build pipelines of clients, solutions and business opportunities.
• Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.
• Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities.
• Communicate significant trends, price fluctuation and policies to assigned portfolio.
• Work closely with internal stakeholders and other related functions to ensure customer needs and market intelligence are updated and communicated.
• Coordinate and execute commercial approach in response to customer needs and the market situation.
• Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning.
• Parameters for Success.
• Volume and Profitability.
• Value Selling (Air/Ocean products & supply chain services).
• Customer Satisfactions.
• Sales Functional Excellence.
• 5 - 7 years of experience working as a Sales Representative, Account Manager etc. with a proven track record of targeting, pursuing and winning new business opportunities, through both personal and collaborative selling efforts, in tendered and non-tendered environments.
• A good understanding of Contract logistics and Shipping Line products, solutions, pricing and terminology.
• Willingness to learn and sell a wide portfolio of Land, Ocean and Air Products.
• Drive, follow up, goal-oriented, positive mindset.
• Ability to deliver on goals without direct supervision.
• Understands the competitive landscape, and can adjust approaches to customers as a result.
• Strong presence and ability to communicate/present/consult with 'C' level decision-makers.
• Ability to work in a fast-paced international environment and cope with large-scale business challenges.
• Capable in building strong and lasting relationships and networks at multiple levels, focusing on decision-makers and influencers, both locally and internationally.
• Well-developed communication, persuasiveness, influencing and presentation skills as well as the ability to do needs evaluation and handle most common customer objections.
• Has strong negotiation skills.
• Resilient, tenacious and persistent.
• Self-motivated and performance-driven.
• Numerate and analytical.
• Fluency in English.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Experience:

5 years required

Skills:

Salesforce

Job type:

Full-time

• Customer Segmentation & Targeting (CS&T).
• Segmentation Framework: Develop, implement, and continuously improve customer segmentation and targeting methodologies based on market potential, customer value, adoption, channel, product priority, and business strategy.
• Targeting Strategy: Define targeting principles and guidelines to ensure the field force focuses on the right customers with appropriate frequency and engagement approach.
• Data Quality & Validation: Coordinate with Sales, Marketing, Market Intelligence, and CRM/Data teams to ensure accurate customer profiling, customer master data, segmentation output, and target lists.
• Business Application: Translate CS&T outputs into practical recommendations for call planning, customer coverage, go-to-market design, and field force execution.
• Field Force Resource Optimization & Territory Alignment.
• FF Resource Optimization: Analyze market potential, workload, customer coverage requirements, business priorities, and field force capacity to recommend optimal field force size, structure, and resource allocation.
• Territory Alignment: Design and facilitate territory alignment using customer potential, sales history, workload, geography, travel considerations, and service requirements to ensure balanced opportunities and productivity across territories.
• Go-to-Market Support: Provide SFE input to commercial teams on sales structure, customer coverage model, channel mix, and field force deployment to support business growth and execution efficiency.
• Process Standardization: Establish and maintain standardized templates, timelines, governance, and working processes for FF optimization and territory alignment across business units.
• Target Setting, Incentive Design & Incentive Management.
• Target Setting: Lead and coordinate the annual, quarterly, monthly, and cycle-based target setting process at national, business unit, team, territory, and individual sales representative levels to ensure targets are fair, objective, transparent, and aligned with business strategy.
• Target Allocation Methodology: Develop and maintain target allocation principles, templates, and models using relevant inputs such as market potential, historical sales performance, growth ambition, product priority, customer opportunity, territory potential, seasonality, and business assumptions.
• Target Validation & Alignment: Work closely with Sales, Marketing, Finance, Supply Chain, and Commercial Leadership to validate target assumptions, challenge inconsistencies, align final targets, and ensure clear documentation of target setting rationale.
• Incentive Design: Partner with Commercial Leadership, Sales, Finance, HR, and Compliance to design regular and special incentive schemes that are simple, motivating, measurable, financially sound, compliant, and aligned with strategic business priorities.
• Incentive Calculation: Manage the end-to-end incentive calculation process, including data collection, sales achievement validation, rule interpretation, payout simulation, accrual support, approval preparation, and timely delivery of final calculation results.
• Incentive Analysis: Analyze incentive performance, payout distribution, sales achievement patterns, field force behavior, cost effectiveness, scheme effectiveness, and return on incentive investment to identify improvement opportunities.
• Governance & Documentation: Maintain clear incentive rules, target setting documentation, calculation files, approval records, audit trails, and communication materials to ensure transparency, consistency, and governance compliance.
• Communication & Support: Prepare clear communication packs, FAQs, and guidance for Sales Managers and field force teams; provide support to resolve questions related to targets, incentive rules, calculation results, and performance tracking.
• SFE KPI Management, Reporting & Performance Analysis.
• SFE KPI Framework: Define, track, and improve key SFE KPIs including customer coverage, productive frequency, call achievement, call quality, targeting adherence, territory productivity, sales per rep, incentive performance, and other execution indicators.
• Dashboard & Reporting: Work with Market Intelligence, CRM, and data teams to ensure dashboards and reports provide accurate, timely, and actionable visibility on sales force execution and effectiveness.
• Performance Analysis: Analyze SFE performance to identify gaps, risks, trends, productivity opportunities, and recommended actions for Sales Managers, Marketing, and Commercial Leadership.
• Business Review Support: Prepare SFE insights, observations, and recommendations for business reviews, sales planning, incentive committee discussions, and management presentations.
• Stakeholder Management, Governance & Capability Building.
• Cross-Functional Partnership: Collaborate closely with Sales, Marketing, Finance, HR, Market Intelligence, Digital/CRM, and regional Commercial Excellence teams to ensure SFE processes are well aligned and effectively implemented.
• Governance: Establish clear process governance, timelines, roles and responsibilities, documentation, and approval workflows for key SFE processes.
• Capability Building: Conduct training, workshops, and user support to build SFE understanding and enable commercial teams to use SFE tools, dashboards, target setting templates, incentive reports, and territory alignment outputs effectively.
• Continuous Improvement: Identify opportunities to simplify, standardize, automate, and digitize SFE processes to improve efficiency, transparency, and execution quality.
• Experience & Education.
• Education: Bachelor's degree in Business, Pharmacy, Health Sciences, Data Analytics, Finance, Statistics, IT, Computer Science, or a related field. A master's degree or MBA is a plus.
• Industry Experience: Minimum of 5-7 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Sales Management, Marketing, Business Analytics, or related commercial roles, preferably within the Pharmaceutical, Medical Device, or Healthcare industry.
• SFE Expertise: Proven hands-on experience in core SFE processes including Customer Segmentation & Targeting, FF Resource Optimization, Territory Alignment, Target Setting, Incentive Design, Incentive Calculation, Incentive Analysis, SFE KPI tracking, and sales performance reporting.
• Technical & Soft Skills.
• Commercial Acumen: Strong understanding of sales force productivity, customer coverage, sales planning, target allocation, incentive mechanics, commercial execution, and how SFE activities support business performance and profitability.
• Communication & Business Partnering: Ability to translate complex SFE data, methodologies, and performance findings into clear recommendations for Sales Managers, Marketing, Finance, HR, senior leadership, and regional stakeho.

Experience:

1 year required

Skills:

Accounting, SAP, English

Job type:

Full-time

• Import Abandonment Cargo.
• Send notice to consignee, advice all costs related for the long stay shipment with referring the period as per UAC procedure.
• Send the same information to Loading port and ask for more information from shippers if any.
• Update Loading port after shipment is cleared.
• Co-ordinate with Sales Dept and Loading port to send back the cargo or send to other country if required by the shipper.
• Ask GVA UAC Dept to open the UAC Themis file if shipment is not cleared or Customs' confiscation.
• Co-ordinate with the terminal and customs officer to destroy cargo or to auction in order to get the empty unit back.
• Negotiate with Terminal to get the best term for storage cost and update to GVA.
• Proceed payment with subcontractor when GVA approved and submit to Payment Advice to Account (On SAP).
• Arrange meeting with customs to seek the solution by monthly, and summarize to management team/ GVA (UAC cases).
• Pre-screen report and Second Arrival Notice weekly report.
• KPI report monthly.
• Monitor ONE vision system and send the weekly report to UAC GVA.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Export Abandonment Cargo.
• Send notice and follow the long stay shipment to the shipper after receiving information from the final port of discharge (FPOD) until cargo clearance of Consignee.
• Update FPOD if any information received from shipper.
• Co-ordinate with Sales Dept if the shipper would like to ship the cargo back or send to other country.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Import Cargo Damaged Claims.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Order survey under GVA's approval and follow up the survey report as per GVA's requirement.
• Co-ordinate with appointed surveyor and consignee for smooth operations.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Open Themis Claim file and upload all files in system.
• Proceed payment of survey invoice after GVA approved PA.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Update GVA Legal Dept.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Update all CLAIM record in database.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Manage the lawsuit court, coordinate with lawyer, claimant, and principle, finance team through case closed.
• Prepare documents and be testimony of government document/case (Police, Customs, DSI etc).
• Handling of lawsuit case when Court summons put against company.
• To be representative/witness to defence court case.
• Export Cargo Damaged.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Inform to shipper after receiving information from transhipments port or from FPOD.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Open Themis Claim file and upload all files in system.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Non-Cargo Claim.
• Update case and all information to GVA and manage the case under principle's instruction.
• Open Themis Claim file and upload all files in system.
• Full Container Mishandling.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Create RF in Themis file once receive the settlement from the responsible party.
• Local Claims.
• Consider Local Claim to present to the management and ask for the approval to absorb to clients at reasonable cost.
• Co-ordinate with Sales/CS Dept, Account Dept and clients for the payment.
• Advice to Sale/CS Dept or client if claimed is rejected from the management.
• Key Stakeholders & Interface.
• External - Customers.
• Internal - Trade Management / Customer Service / Freight Team/ Documentation / Operation / Logistics / Finance & Accounting.
• Internal - MSC Overseas Office.
• Key Experience & Qualifications.
• Minimum Bachelor Degree in any discipline.
• Minimum 1-2 years of experience in service related industry.
• Key Competencies & Skills.
• Strong MS Office software application.
• Strong written & spoken English Skill.
• Good Communication and inter personal skill.
• Customer Orientated.
• Team player.
• Have self -drive and passion to deal with people.
• Able to work independently.
• Self-Initiatives.
• Employee Benefits.
• Annual Leave 15 Days/Year.
• Birthday Leave.
• Fix Bonus + Variable Bonus.
• Provident Fund.
• Group Insurance (Life&Medical).
• Flexible Working Hour.
• Meal Allowance Every Month.
• Glasses Allowance.
• Dental Allowance.
• All application will be treated strictly confidential !.
• Human Resources Department.
• MEDITERRANEAN SHIPPING (THAILAND) CO., LTD.
• MSC Building, 571, Sukhumvit 71 Road, Soi Pridi Banomyong 25, Klongton-Nua, Watthana, Bangkok 10110, Thailand.
• Company Website: https://www.msc.com/ [link removed].

Experience:

2 years required

Skills:

Microsoft Office, Meet Deadlines, Data Entry, SAP, English

Job type:

Full-time

• Quotation Management.
• Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
• Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
• Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
• Tender & Bid Management.
• Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
• Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
• Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
• Contract Administration.
• Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
• Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
• Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
• Bank Guarantee (BG) Administration.
• Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
• Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
• Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
• Database & Document Control.
• Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
• Maintain and update the vendor pricing database to ensure data accuracy, consistency, and alignment with the FME database.
• Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
• Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
• Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
• Other Responsibilities.
• Perform other duties and responsibilities as assigned.
• Bachelor's degree or equivalent.
• Good command of both written and spoken English.
• Minimum of 2-3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
• Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
• Experience in contract administration, document control, and database management is an advantage.
• Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
• Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
• Good command of written and spoken English, with effective communication and interpersonal skills.
• Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
• Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
• Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
• Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.
• Fresenius Medical Care Ltd. (บริษัท เฟรซีเนียส เมดิคอล แคร์ จำกัด).

Experience:

4 years required

Skills:

Automation, English

Job type:

Full-time

• You will provide partner recruiting, enablement and management guidance in assigned territory.
• You will handle performance management of assigned partner relationships with agreed goals, targets and business reviews.
• You will work with partners to ensure data integrity and visibility around deal lifecycle from registration through to revenue tracking.
• You will establish productive, professional relationships with key personnel in assigned partner accounts.
• You will coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners' expectations.
• You will meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• You will lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• You will lead the partner performance review process to ensure performance is in line with annual objectives and targets and to identify corrective actions where necessary.
• You will proactively assess, clarify, and validate partner needs on an ongoing basis.
• You will drive mutually beneficial marketing initiatives to promote market awareness and create opportunities.
• You will manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• You will lead solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.
• You will closely coordinate company executive involvement with partner and end-user customer management as appropriate.
• You will work closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
• You will advise on partner compliance with partner agreements.
• You will drive adoption of company programs among assigned partners.
• 10 plus years of experience in sales roles and at least 4 years in partner management.
• A solid understanding of manufacturing and key success metrics, as the role requires the ability to demonstrate the ROI of any proposed solution.
• Be willing to travel, with the role expected to involve over 40% travel time.
• Hold a tertiary qualification or possess equivalent on-the-job experience.
• You will have fluency with native language and command of English (written and spoken).
• Represent the Regional Information Software partner management team in the assigned territory.
• Demonstrate strong team ethic both locally and as part of the Regional Information Software Partner team.
• Close collaboration with local leadership team and supporting functions to align with local strategy.
• Maintain up-to-date knowledge on company, technology solutions and programs.
• Provide input to global and regional Information Software Strategy.
• Our benefits package includes.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection - covering death and disability due to natural cause, illness, and accident.
• Hybrid and flexible work options.
• At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
• LI-Hybrid.
• LI-PP1.
• Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Experience:

5 years required

Skills:

Business Development, Market Research, Leadership Skill, Customer Relationship Management (CRM), English

Job type:

Full-time

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Experience:

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Skills:

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Job type:

Full-time

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Job type:

Full-time

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Experience:

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Skills:

Good Communication Skills, Negotiation, Telesales, English, Thai

Job type:

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Experience:

2 years required

Skills:

Negotiation, Purchasing

Job type:

Full-time

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