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Experience:

5 years required

Skills:

Risk Management, Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Analytical Thinking, Project Management, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

15 years required

Skills:

Electrical Engineering, Business Development

Job type:

Full-time

• Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
• Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
• Identify and develop new markets for after-sales and service business.
• Support Marketing in launching new equipment by ensuring technical readiness and service capability.
• Customer Support & Operational Excellence.
• Ensure customer calls are responded to and resolved within agreed SLAs.
• Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
• Ensure proper warranty administration and claims management while keeping warranty costs under control.
• Team & Vendor Management.
• Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
• Maintain strong relationships with service providers and ensure decent ROI to support retention.
• Regularly review TCS and Sales team performance to resolve operational issues.
• Process & Performance Management.
• Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
• Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
• Maintain operational costs within agreed budgets.
• Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
• Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
• 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
• Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
• Proven experience in service business development, team management, and third-party/vendor management.
• Strong customer orientation, problem-solving, and interpersonal skills.
• Experience in service selling and revenue generation is an advantage.
• Team player with strong leadership ability, patience, and a focus on operational excellence.
• Competitive salary and bonuses.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Provident fund.
• Hybrid work arrangement.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Skills:

Management

Job type:

Full-time

• Developing member journey by leading the end-to-end member experience strategy and defining measurable service standards to ensure a consistent, premium "Virgin Active" experience at every touchpoint.
• Driving customer service excellence through data insights by transforming NPS, CRM, and member feedback into actionable improvement plans and coaching club leadership to elevate service standards and ensure seamless operational excellence.
• Optimizing member retention and revenue protection by managing critical financial wo ...
• What we're looking for.
• Proven experience of at least 5 years in customer service management or team leadership roles.
• Strong experience in the wellness, fitness, health or hospitality sectors would be highly advantageous.
• Excellent leadership and people management capabilities with experience managing diverse teams.
• Demonstrated ability to develop and implement customer service strategies that drive measurable improvements.
• Strong analytical skills with proficiency in using customer service management tools and systems.
• Excellent communication and interpersonal skills, with fluency in both Thai and English.
• Experience with performance management systems and data-driven decision making.
• Knowledge of call centre operations, CRM systems and customer service technologies.
• Held at least bachelor's degree in related field.
• What we offer.
• At Virgin Active (Thailand) Limited, we pride ourselves on fostering a dynamic and supportive workplace culture. We offer competitive remuneration packages commensurate with experience and qualifications.
• Our benefits include wellness memberships and discounts on PT, professional development opportunities, and career progression pathways within our growing organization. We are committed to maintaining a healthy work-life balance and provide flexible working arrangements where appropriate. Our team enjoys a collaborative environment where innovation is encouraged, and employee wellbeing is prioritized. We also provide comprehensive induction and ongoing training programs to support your success in the role.
• About us.
• Virgin Active (Thailand) Limited is a leading fitness and wellness provider, dedicated to transforming lives through innovative health and fitness solutions. With a strong presence across Thailand, we operate state-of-the-art fitness facilities and offer comprehensive wellness programs designed to inspire and empower our members to achieve their health goals. Our brand is synonymous with premium quality, cutting-edge facilities, and exceptional customer service. We are committed to creating an inclusive, dynamic workplace where talented individuals can thrive and make a meaningful impact. Virgin Active values integrity, innovation and a genuine passion for member wellbeing.
• Apply now.
• If you are an experienced customer service leader with a passion for delivering exceptional member experiences and driving team excellence, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience to Virgin Active (Thailand) Limited. Join us and be part of a company that truly values its people and is committed to making a positive difference in the wellness industry.

Experience:

2 years required

Skills:

Quality Assurance, Assurance, Swift

Job type:

Full-time

What we do: FASTSHIP is Thailand's leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Job Summary Manage and control front-end customer ser ...

Experience:

3 years required

Skills:

Good Communication Skills, Electrical Engineering, Problem Solving, Recruitment, Power point

Job type:

Full-time

Who We Are About your role What You'll Do Mange, coordinate and control the activities of all relevant for internal and external with stakeholders in MEM field service activity at responsibility area. Manage, control and develop MEM's vendors to achieve the MEM's objectives and activities relate in field and customer expectation in responsibility area. Tracking MEM's vendor performance to achieve MEM's target and work with MEM's vendor on action plan as needed. Engagement with Sale team and MEM 'vendor for checking performance by GEMBA process. Control the inventory management in f ...

Experience:

3 years required

Skills:

Product Development, Multitasking, YouTube, English

Job type:

Full-time

• As a Publisher Account Manager - SEA in our Bangkok office, you'll be responsible for managing relationships with publishers SEA/ Thailand from the successful implementation and launch of the Taboola content discovery platform to tracking performance and providing regular strategic direction for new opportunities to improve performance. You will be part of the account management team who is uniquely responsible for building and optimising existing relationships by identifying and presenting new initiatives to publishers to improve performance and revenue.
• Have 3-4 years experience as an Account Manager/ Customer Success Manager in a digital/technology-based company, ideally working with Publishers.
• Have strong communication skills in English. Proficiency in one or more SEA languages is a plus.
• Possess outstanding relationship management and customer service skills across a range of functions and seniority - you enjoy interacting with others and can build rapport quickly.
• Have a proven track record in upselling and scaling new products / feature adoption and exceeding the target - you love to learn about new technology and the ways it can help our clients to grow.
• A confident presenter with outstanding communication skills.
• Possess the ability to manage multiple accounts and stakeholders simultaneously.
• Have strong analytical skills to interpret data trends, provide strategic insights, and drive revenue growth.
• Have high attention to detail, are well-organized, and excel in multitasking.
• Have a problem-solving and never-give-up mindset with a proactive approach to driving win-win partnerships for publishers and Taboola.
• Are a self-starter with the ability to thrive in a fast-paced, ever-evolving environment.
• Have a willingness and ability to travel to meet clients.
• Experience working with publishers or within publisher organizations in Southeast Asia.
• Understanding of the digital publisher ecosystem & demographics in Malaysia.
• Familiarity with programmatic advertising monetisation, native advertising, or content recommendation platforms.
• Experience building and presenting quarterly business reviews.
• Manage and grow relationships with premium publisher clients and strategic partners.
• Understand the organisation's business needs and develop relationships at all levels.
• Monitor and analyse metrics and proactively take steps to improve results.
• Be an expert in Taboola's platform and the benefits publishers gain by using it.
• Fully comprehend the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform.
• Work closely with the Publisher Sales teams as well as the remote R&D department in order to become a valuable resource and single point of contact to the client.
• Communicate business intelligence from clients to the product management team in regards to new product development features.
• Strategically support the Publisher Sales team in pre-sale proposal development.
• Why Taboola?.
• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Enjoy a range of locally relevant benefits and workplace perks.
• We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
• Ready to realize your potential?.
• Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-.
• Learn more about on.
• LinkedIn.
• Facebook.
• Instagram.
• X.
• YouTube., & the.
• Taboola Life Blog.
• About Taboola.
• Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
• Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
• LI-Hybrid.

Experience:

5 years required

Skills:

Project Management, Market Research, Data Analysis, Recruitment, Automation, Biology, SQL, English, Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• OnDemand Education, a cornerstone of LEARN ecosystem, is more than a tutoring servic ...
• Join us and help the next generation turn ambition into achievement.
• What You'll Drive.
• End-to-end brand strategy and positioning.
• across multiple channels to build brand equity and recognition.
• Integrated marketing campaigns that support.
• brand awareness, engagement, and.
• lead-to-sale conversion.
• Alignment.
• between brand initiatives and commercial goals by.
• collaborating with the sales team, area manager, commercial team, and product teams.
• Key owner.
• in driving brand visibility and consistency across all customer touchpoints, campaigns and physical branches (online and offline), working closely with the commercial team and area manager team.
• Market research and consumer insights analysis.
• to inform campaign direction and brand development.
• Brand performance tracking.
• with a focus on KPIs such as brand awareness, MQL/SQL conversion, and campaign ROI.
• What You'll Bring.
• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 5+ years of experience in brand management, preferably in retail, tech, or a lead-driven business environment.
• A.
• proven track record.
• of linking brand activities to tangible commercial outcomes, especially.
• lead-to-sale conversion.
• Strong analytical skills and experience using data and insights to drive marketing decisions.
• Knowledge of CRM systems, marketing automation, and digital campaign platforms.
• Creative and strategic thinking with a hands-on approach to execution.
• Excellent communication, stakeholder management, and project management abilities.
• What You'll Gain.
• Experience in shaping a brand that drives real business impact.
• The opportunity to bridge brand building with performance marketing to deliver conversion-focused campaigns.
• A collaborative environment that values innovation, customer insight, and continuous learning.
• Exposure to cross-functional teams and senior leadership, allowing for career growth and strategic influence.
• The satisfaction of seeing your brand strategies convert into measurable sales results and market growth.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Experience:

8 years required

Skills:

Business Development, English, Thai

Job type:

Full-time

• Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new business partners.
• Builds and maintains effective long-term relationships for an assigned group of business partners that may include major strategic business partners, both local and global systems integrators, key retailers, and solution partners within a geographic or industry focus.
• Identifies, develops and closes new sales opportunities. Creates demand for the prod ...
• Achieves revenue and profit targets by increasing revenue spend per account; may conduct regular sale meetings with the partners' senior management to understand their needs and link them to the organization's product/service strategies.
• Collaborate with product teams to deliver customer solutions.
• Monitor market trends, competitor activities, and business partners requirements.
• Bachelor's degree in business administration, IT, or related field.
• 10 years of experience in sales, business development, or channel management within the IT industry.
• Experience in Multi-National Corporation (MNC), working in Technology/IT distributor industry or platform with a clear understanding of B2B business.
• Strong business acumen with good understanding of financial and marketing drive growth.
• Strong interpersonal and problem-solving skills.
• Ability to manage multiple customer accounts effectively.
• Proven track record in achieving both sales revenue and profit targets and driving revenue growth.
• Manage large teams through subordinate supervisors/managers. Responsible for multiple sub-functions within a business segment or functions across multiple business segments. Requires the ability to influence other to accept practices and approaches.
• Integrates functional strategies and develops objectives for departments/sub-functions and develops policies/procedures to support the functional infrastructure.
• Helps to develop and subsequently implement new projects, policies and procedures for the department(s) to meet broad, but specific goals.
• Provides input to strategic decisions that affect functional area of responsibility. Decisions are made with the support of subordinate managers.
• Excellent communication skill in English and Thai.

Experience:

4 years required

Skills:

ERP

Job type:

Full-time

• The MIS Manager is responsible for the oversight and development of the company's complete IT infrastructure, including networks, servers, Point of Sale (POS) systems, and Enterprise Resource Planning (ERP) systems. This role is crucial for analyzing data to support key business decisions.
• You will lead the IT team in managing various projects, ensuring data security, and providing technical support to all users, guaranteeing that our technology fully supports the company's business objectives.
• Develop and implement a comprehensive MIS strategy aligned with business goals.
• Oversee the integration of data from POS, ERP, CRM, e-commerce, and supply chain systems.
• Define and enforce data governance standards to ensure data integrity and consistency across stores and channels.
• Plan, design, and manage the entire corporate network, server, and database infrastructure to ensure high stability and availability.
• Oversee and enhance core retail business systems, including POS, Warehouse Management Systems (WMS), and ERP, to optimize performance.
• Manage data backup procedures and develop a Disaster Recovery Plan to ensure business continuity.
• Manage databases for sales, customer, and inventory data.
• Develop reports and dashboards using Business Intelligence tools (e.g., Power BI, Tableau) to provide actionable insights to management for strategic decision-making (e.g., sales analysis, customer behavior, promotional effectiveness).
• Lead IT projects from requirement gathering and planning to budget control and timely delivery.
• Coordinate with vendors for the procurement, negotiation, and implementation of new hardware and software.
• Establish and enforce IT security policies and measures to protect company data and systems, ensuring compliance with relevant standards and regulations (e.g., GDPR, PDPA).
• Lead, mentor, and develop the skills of the MIS team members.
• Supervise the IT Support/Helpdesk service to provide effective technical assistance to employees at the head office and retail branches.
• Bachelor's Degree or higher in Computer Science, Information Technology, or a related field.
• A minimum of 7-10 years of experience in MIS or a related IT field.
• At least 3-5 years of experience in a management or team leadership role.
• Crucially, direct experience in the retail, FMCG, or a multi-branch business environment is highly preferred.
• Expertise in managing Windows Server, Networks (LAN/WAN), and Virtualization (VMware/Hyper-V).
• Strong knowledge of database management (SQL Server).
• Hands-on experience with ERP systems (e.g., SAP, Microsoft Dynamics 365, Oracle) and retail POS systems.
• Proficiency in using Business Intelligence (BI) tools to create reports and dashboards.
• Solid understanding of IT security principles and data protection regulations.
• Strong leadership and team management abilities.
• Excellent project management, planning, and budgeting skills.
• Exceptional communication and interpersonal skills.
• Effective analytical and problem-solving capabilities.
• Proactive, innovative, and eager to learn new technologies.

Experience:

5 years required

Skills:

Recruitment, Teamwork, English, Thai

Job type:

Full-time

• We are seeking an experienced.
• Store Manager.
• to join MAP Active Adiperkasa Ltd. in the Bangkok Metropolitan Region. This is a.
• full-time position.
• that offers a strategic opportunity to lead and manage retail store operations within the retail and consumer goods sector. As Store Manager, you will be responsible for overseeing all aspects of store performance, staff management, and customer service excellence. This role is pivotal in driving sales growth, maintaining operational standards, and creating a positive shopping experience for our customers whilst representing the brand values of MAP Active Adiperkasa Ltd.
• What you'll be doing.
• Oversee daily store operations, including opening and closing procedures, stock management, and cash handling.
• Lead, motivate and manage store staff, providing training, performance feedback and career development opportunities.
• Monitor and analyse sales performance, identifying trends and implementing strategies to achieve sales targets and KPIs.
• Ensure the store maintains high standards of cleanliness, merchandising and visual presentation in line with brand guidelines.
• Manage inventory levels, coordinate stock replenishment and conduct regular stock audits to minimise shrinkage.
• Provide exceptional customer service by addressing customer queries and complaints professionally and promptly.
• Implement and maintain health, safety and security protocols to ensure a safe environment for staff and customers.
• Control operating expenses and manage the store budget effectively whilst maximising profitability.
• Liaise with head office and other departments to communicate store performance, feedback and recommendations.
• Conduct staff recruitment, training and scheduling to ensure adequate staffing levels at all times.
• What we're looking for.
• Minimum 3-5 years of retail store management experience, preferably in the fashion, sporting goods or consumer retail sector.
• Proven track record of achieving and exceeding sales targets and managing store profitability.
• Strong leadership and people management skills with the ability to motivate and develop teams.
• Excellent communication and interpersonal skills with the ability to build positive relationships with staff and customers.
• Proficiency in retail management systems and point-of-sale (POS) software.
• Sound knowledge of inventory management, merchandising and visual display principles.
• Strong analytical and problem-solving abilities with a results-oriented mindset.
• Ability to work under pressure and manage multiple priorities effectively.
• Knowledge of retail compliance, health and safety regulations.
• Fluency in English and Thai is preferred; additional language skills are advantageous.
• High school diploma or equivalent; retail management certification or tertiary education is advantageous.
• What we offer.
• At MAP Active Adiperkasa Ltd., we are committed to creating a rewarding work environment where our team members can thrive and grow. We offer competitive compensation packages commensurate with experience and qualifications. Our benefits include opportunities for career development and advancement within a dynamic retail environment, staff discounts on our product range, performance-based incentives and bonuses, and a supportive workplace culture that values teamwork and innovation. We believe in investing in our employees' wellbeing and professional growth, providing training and development programmes to enhance your skills and advance your career. We also foster a collaborative team environment where your contributions are recognised and valued.
• About us.
• MAP Active Adiperkasa Ltd. is a leading retail and consumer goods company operating in the Bangkok Metropolitan Region. We are dedicated to delivering quality products and exceptional customer service across our store network. Our brand is built on a foundation of integrity, innovation and a commitment to customer satisfaction. We pride ourselves on creating an engaging shopping experience for our customers and fostering a positive, inclusive workplace culture for our employees. With a strong presence in the retail sector, we continue to expand and grow our operations, offering exciting opportunities for talented individuals to join our team and contribute to our success.
• Apply now.
• If you are a dynamic retail professional with proven store management expertise and a passion for delivering excellence, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and a completed application form to our recruitment team. We look forward to hearing from you and discussing how you can contribute to the continued success of MAP Active Adiperkasa Ltd.

Skills:

Negotiation

Job type:

Full-time

• ABB., we help industries run leaner and cleaner and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
• Regional Marketing & Sales Manager - Asia Pacific and India.
• Your role and responsibilities.
• In this role, you will have the opportunity to ensure successful implementation of the service sales strategy for the assigned area. Each day, you will ensure profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions. You will also showcase your expertise by determining account and acquisition plans to support growth.
• The work model for the role is: hybrid,.
• This role is contributing to the electrification business in Thailand.
• Develops and executes service sales strategies to increase Installed Base (IB) penetration using effective IB data utilization.
• Drives service sales growth by promoting value added service offerings and full lifecycle management (LCM) solutions.
• Ensures achievement of service sales targets by leading the sale of the complete service portfolio and providing cost effective customer solutions.
• Leads and supports major contract negotiations to secure service sales volume and long term growth.
• Analyzes service market potential, customer needs, and IB data to strengthen customer relationship management.
• Builds and maintains long term relationships with key customers and decision makers through strong technical and commercial expertise.
• Supports and coaches the sales team, participating directly in sales activities when required.
• Oversees account planning, market reporting, resource allocation, and monitors customer financial risk in collaboration with internal stakeholders.
• Bachelor's degree in Engineering, Business, or a related field.
• Proven experience about 8-10 years in service sales within industrial, electrical, power sectors, data center or related field.
• Strong track record in driving service revenue and Installed Base (IB) penetration.
• Solid commercial and negotiation skills with key account exposure.
• Good technical understanding of service solutions and lifecycle management.
• Strong leadership, communication, and stakeholder management skills.
• More about us.
• ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?.
• Apply today or visit.
• https://www.abb.com.
• to learn more about the impact of our solutions across the globe.

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Experience:

3 years required

Skills:

Business Development, Project Management, Microsoft Office, Service-Minded, Multitasking, Recruitment, Negotiation

Job type:

Full-time

• Bangkok, Bangkok, Thailand.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• ตำแหน่งที่เปิดรับ.
• Franchise Sale Section Manager.
• รายละเอียดตำแหน่ง Franchise Sale Section Manager.
• Responsible for driving franchise sales growth by managing the entire franchise development process, from lead generation and qualification through franchise agreement execution. The role serves as the primary point of contact for prospective franchise investors, providing business consultation, evaluating investment readiness, presenting franchise opportunities, and guiding prospects throughout the decision-making journey.This position plays a critical role in supporting the company's franchise expansion strategy by ensuring a high-quality investor experience, maintaining an effective sales pipeline, and identifying franchise partners who align with the company's brand values, operational standards, and long-term growth objectives.
• Franchise Sales & Business Development.
• Manage and nurture franchise sales opportunities from initial inquiry to franchise agreement signing.
• Conduct qualification calls and assess prospective franchisees based on financial capability, business experience, operational involvement, and strategic fit.
• Present franchise investment opportunities, business models, support systems, financial requirements, and growth potential to prospective investors.
• Identify investor needs and provide tailored recommendations regarding franchise ownership opportunities.
• Build and maintain a strong pipeline of qualified franchise prospects.
• Achieve franchise sales targets and expansion goals established by the company.
• Develop and maintain relationships with investors, entrepreneurs, and business partners.
• Lead Management & CRM Administration.
• Maintain accurate and up-to-date records of all prospects within the CRM system.
• Track and manage leads throughout each stage of the franchise sales funnel.
• Monitor conversion rates and identify opportunities to improve sales effectiveness.
• Generate weekly and monthly pipeline reports, sales forecasts, and lead status updates.
• Ensure timely follow-up and communication with all prospective franchisees.
• Franchise Qualification & Evaluation.
• Conduct preliminary assessments of potential franchisees, including financial readiness, business mindset, management capability, and operational commitment.
• Evaluate proposed franchise locations and coordinate with internal teams for site assessment when required.
• Support the franchise selection process and provide recommendations regarding candidate suitability.
• Ensure prospective franchisees understand the company's operational standards, expectations, and investment requirements.
• Franchise Events & Investor Engagement.
• Support franchise seminars, roadshows, exhibitions, Discovery Days, and franchise recruitment activities.
• Coordinate event registrations and manage attendee follow-up activities.
• Represent the company professionally during investor meetings, presentations, and franchise-related events.
• Develop relationships with prospective investors and strategic business communities.
• Internal Coordination & Project Support.
• Collaborate closely with Operations, Training, Marketing, Finance, Legal, Construction, and other relevant departments throughout the franchise development process.
• Coordinate documentation, application processing, and approval procedures.
• Support franchise onboarding and store opening preparation activities.
• Ensure a smooth transition from sales conversion to franchise operations and training teams.
• Customer Relationship Management.
• Build trust and maintain long-term relationships with prospective franchisees and investors.
• Respond to inquiries, concerns, and objections professionally and effectively.
• Act as a brand ambassador and communicate the company's vision, values, and business opportunities.
• Deliver a positive and professional investor experience throughout the franchise acquisition journey.
• Gender.
• Male or Female.
• Education.
• Bachelor's Degree or higher.
• Field of Study.
• Business Administration.
• Marketing.
• Management.
• Sales.
• Economics.
• Or other related fields.
• Work Experience.
• Minimum 3-5 years of experience in Franchise Sales, Business Development, B2B Sales, Property Sales, Retail Expansion, Business Consulting, or related industries.
• Experience working with franchise businesses, retail chains, food & beverage brands, or multi-unit operations is highly preferred.
• Experience dealing with investors, business owners, or high-value clients will be an advantage.
• Proven track record in sales, relationship management, or business development is preferred.
• Other Qualifications.
• Business & Commercial Skills.
• Strong understanding of business operations, investment concepts, and financial fundamentals.
• Ability to discuss ROI, investment structures, and business opportunities with prospective investors.
• Strong commercial mindset with the ability to identify growth opportunities.
• Communication & Relationship Skills.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to build credibility and maintain professional relationships with investors and business partners.
• Confident in conducting presentations and business discussions.
• Organizational Skills.
• Strong project management and multitasking abilities.
• Ability to manage multiple prospects and projects simultaneously.
• Strong attention to detail and follow-through.
• Technical Skills.
• Proficient in Microsoft Office, Google Workspace, and CRM platforms.
• Ability to analyze sales data, pipeline performance, and conversion metrics.
• Personal Attributes.
• Service-minded and customer-focused.
• Proactive, self-motivated, and results-oriented.
• Strong sense of ownership and accountability.
• Willingness to learn and grow within the Franchise Development field.
• Able to travel occasionally for investor meetings, franchise events, and site visits.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• แชร์.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.

Experience:

3 years required

Skills:

Product Development, Multitasking, YouTube, English

Job type:

Full-time

• Have 3-4 years experience as an Account Manager/ Customer Success Manager in a digital/technology-based company, ideally working with Publishers.
• Have strong communication skills in English. Proficiency in one or more SEA languages is a plus.
• Possess outstanding relationship management and customer service skills across a range of functions and seniority - you enjoy interacting with others and can build rapport quickly.
• Have a proven track record in upselling and scaling new products / feature adoption and exceeding the target - you love to learn about new technology and the ways it can help our clients to grow.
• A confident presenter with outstanding communication skills.
• Possess the ability to manage multiple accounts and stakeholders simultaneously.
• Have strong analytical skills to interpret data trends, provide strategic insights, and drive revenue growth.
• Have high attention to detail, are well-organized, and excel in multitasking.
• Have a problem-solving and never-give-up mindset with a proactive approach to driving win-win partnerships for publishers and Taboola.
• Are a self-starter with the ability to thrive in a fast-paced, ever-evolving environment.
• Have a willingness and ability to travel to meet clients.
• Experience working with publishers or within publisher organizations in Southeast Asia.
• Understanding of the digital publisher ecosystem & demographics in Malaysia.
• Familiarity with programmatic advertising monetisation, native advertising, or content recommendation platforms.
• Experience building and presenting quarterly business reviews.
• Manage and grow relationships with premium publisher clients and strategic partners.
• Understand the organisation's business needs and develop relationships at all levels.
• Monitor and analyse metrics and proactively take steps to improve results.
• Be an expert in Taboola's platform and the benefits publishers gain by using it.
• Fully comprehend the technology, revenue ecosystem and client needs/requirements in order to intelligently identify new opportunities and upsell the platform.
• Work closely with the Publisher Sales teams as well as the remote R&D department in order to become a valuable resource and single point of contact to the client.
• Communicate business intelligence from clients to the product management team in regards to new product development features.
• Strategically support the Publisher Sales team in pre-sale proposal development.
• Why Taboola?.
• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
• Ready to realize your potential?.
• Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-.
• Learn more about on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
• About Taboola.
• Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
• Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
• LI-Hybrid.

Skills:

Project Management, Accounting

Job type:

Full-time

Position Summary/Objectives of Incumbent: Serve as the primary contact responsible in Project Accounting (PA) module, the overall outlook in project management such as technical and engineering that including of financial path should be under control in project management skill. Project Engineer will be taking action in the Project manager to control subordinate/subcontractor as working together. Major activities to be performed: Obtain complete knowledge of Data Center and/or SOW by solutions from Sale/Pre-Sale team. Generally speaking, a Project Engineer, upon assignment, who tak ...