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Experience:

5 years required

Skills:

Automation, Finance, Windows Server, English

Job type:

Full-time

• Set up strategic roadmap of ICF Supply Chain digital transformations.
• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P.
• Deliver key global automation initiatives and digital project deployments.
• Collaborate with Digital Execution Supervisor and other functions, e.g.Region Digital & OT leads, IT, R&D, Finance, internal Supply Chain to deploy/ leverage new digitized technology.
• Deploy OT/IT infrastructure and cyber security programs from Region and Global to ICF plants including new Green Field.
• Collaborate with Digital Execution Supervisor and other functions, e.g. IT/OT, Finance, Control team, Internal Supply Chain functions to establish/ deploy new or upgraded OT system.
• Provide technical support in digitalization and OT/IT infrastructure & Cyber security.
• Lead digitized capability build up throughout end-end Supply Chain organization. Responsibilities:Set up strategic roadmap of ICF Supply Chain digital transformations. Work with internal Supply Chain teams and IT to understand pain points and opportunities to improve efficiencies.
• Bring in new digitized technologies which available in the market to the organization.
• Generate/ update 3-5 year strategic roadmap to drive the digital transformations.
• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P: Lead digital/ automation tool development in order to improve efficiencies and drive productivity, e.g. real time performance dashboard, predictive maintenance, Warehouse automation, etc.
• Work closely with Region/ Global teams to leverage digitized capabilities for new digitalization projects, e.g. introducing new digital technologies/ initiatives, providing trainings on digital projects.
• Identify opportunities and initiate projects for existing control systems and/or expansion of process management systems to improve efficiencies, accuracy, and reliability.
• Be a change manager/coordinator with all system integrators and 3rd party.
• Leverage key global automation initiatives and digital project deployments, e.g. MES, IDF, WMS, DVC, etc. Strengthen Global standardization and its roadmap.
• Collaborate with other Digital Execution Supervisor and other functions, e.g. IT, R&D, Finance, internal Supply Chain to levery/ deploy new digitized technology.
• Collaborate with Region/ Global teams, Digital Execution Supervisor and other functions, e.g. IT/OT, Finance, Control team, Internal Supply Chain functions to establish/ implement new or upgraded OT system.
• Provide technical support and troubleshooting in digitalization for both existing system and newly implemented system.
• Lead digitized capability build up throughout end-end Supply Chain organization, e.g. introducing new digital technologies/ initiatives, providing trainings on digital agenda.
• Take responsible for any other assignments that company assign. Qualifications:Bachelor of Engineering/ Information Science or related field. Postgraduate is preferable.
• More than 5 years experience in digitalization transformation/ implementation.
• Strong IT Network system which include TCP/IP, WAN, LAN, WLAN, VLAN, ASA, WLC, RSA, VPN, Cloud.
• Excellent in Compute & EUC technology, windows server, Citrix, VM Ware, HA, DB, SQL, EPR, SAP, Oracle, SSL,.Net.
• Fundamental knowledge of PLC, HMI and Automation systems through qualifications and/or experience. Good project management skill as a team lead, member, consultant in cross functional environment.
• Good interpersonal skills with ability to influence/ drive across all levels of stakeholders in the organizations.
• Understand cultural diversity to provide sensitivity and flexibility in responding and manage multicultural teams/ stakeholders.
• Good strategic and analytic thinking.
• Good communication in Thai and English.
• Good knowledge and experience in Lean/ Six Sigma methodology.
• Be able to travel (domestic and international).

Experience:

3 years required

Skills:

Linux, Network Administration, Windows Server, PowerShell, System Administration, English, Thai

Job type:

Full-time

• We develop operational software platforms used by public sector agencies including police departments and municipal authorities. Our systems support mission-critical operations and are deployed across multiple government environments including on-premise infrastructure and hybrid deployments.
• Our platform is currently deployed across multiple locations and integrates with existing government systems and infrastructure. We are looking for a DevOps / Infrastructure Engineer to help improve reliability, monitoring, and deployment across our gr ...
• Role Overview.
• This role focuses on maintaining and improving infrastructure reliability across distributed deployments. The engineer will work across both Linux and Windows Server environments, supporting production systems deployed in hybrid on-premise and hosted environments.
• The ideal candidate enjoys diagnosing real-world infrastructure problems, automating operational tasks, and improving the stability of production systems.
• Maintain and support production infrastructure across multiple deployments
• Diagnose and resolve infrastructure incidents in Linux and Windows Server environments
• Implement centralized monitoring and logging across deployments
• Improve system observability and operational visibility
• Automate deployment and configuration of application servers
• Implement automated recovery and service health monitoring
• Improve backup, update, and patch management processes
• Document infrastructure architecture and operational playbooks
• Work closely with software engineers to ensure stable production systems.
• Key Goals for the Role.
• Reduce operational incidents across deployments
• Improve visibility into infrastructure health across all installations
• Standardize deployment and configuration processes
• Improve operational reliability and recovery procedures.
• Required Skills.
• Strong Linux system administration experience
• Strong experience managing Microsoft Windows Server environments
• Experience troubleshooting production systems and infrastructure incidents
• Familiarity with Windows services, Event Viewer, and system diagnostics
• Experience with networking fundamentals (firewalls, routing, VPNs)
• Experience operating distributed or multi-site systems.
• Nice to Have.
• Experience working in hybrid infrastructure environments (on-premise + cloud)
• Experience with infrastructure automation tools (Ansible, Terraform, etc.)
• Experience with centralized monitoring and logging systems
• Experience with containerization technologies
• Experience supporting systems in regulated or security-sensitive environments.
• What Success Looks Like in This Role.
• Implement centralized monitoring across all deployments
• Improve infrastructure documentation and visibility
• Standardize deployment and upgrade processes
• Reduce recurring infrastructure incidents.
• Why Join Us.
• Work on mission-critical systems used by real-world public safety organizations
• Direct impact on operational reliability and infrastructure architecture
• Small, high-ownership engineering team
• Opportunity to shape the infrastructure foundation of a growing platform.

Skills:

DevOps, Docker, Kubernetes, English

Job type:

Full-time

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills.
• DevOps Principles including CI/CD.
• Developer Tools: GitLab, GitLab CI, Docker, Kubernetes.
• IaC Tools - Terraform.
• General understanding of Databases.
• Proficiency with Cloud services suc as AWS, Azure.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Ability to deploy, manage and problem solve cloud infrastructure.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• Preferred Skills and Experience.
• Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES.
• Deep understanding of Cloud platforms and their services.
• Proficiency in configuration management and automation tools.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Ability to identify bottlenecks and implement efficient solutions.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills.
• Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities.
• Applies knowledge of software development lifecycles to design, produce and guide the development of complex software solutions, ensuring alignments with requirements.
• Develops knowledge and understanding of technologies in LSEG and utilises these in own scope of work and others as well as to create solutions.
• Design, implement and maintain scalable, resilient and secure cloud infrastructure.
• Automate build, tests and deployment processes to enhance efficiency and reliability.
• Implement monitoring solutions to ensure the health and performance of applications and infrastructure.
• Implement and maintain security best practices for cloud infrastructure, applications and CI/CD pipelines.
• Handles own workload and promotes an open and inclusive culture.
• Builds knowledge of software development and utilises this knowledge within work.
• Ensure consistency and reliability of environments across development, staging and production.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with their team and colleagues, collaborating closely with team.
• Communicates clearly and in a timely manner, keeping clear lines of communication open to ensure full understanding of information and tasks and asking questions where needed.
• Takes interest to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Analyse business system requirements to identify risks that enables improving resiliency of new / updated technology solutions.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

Compliance, Microsoft Office, Excel, English, Mandarin

Job type:

Full-time

• Responding to internal requests and requirements in a timely manner; including installation and troubleshooting of application systems, client software, and hardware such as client, network, printer, etc.;.
• Collaborate closely with local management teams and act as point of contact for all IT related issues/requirements and improve user satisfaction;.
• Responsible for local IT asset management, including device inbound & outbound, warehouse management, inventory auditing and other operations that cover the full lifecy ...
• Contribute to internal technical documentation, ensuring the effectiveness, completeness, and readability of the documents;.
• Assist in ensuring compliance with information security regulations and maintaining the security systems, server room, room air conditioning, and environmental monitoring;.
• Responsible for liaising with external suppliers as necessary;.
• Assist in assigned projects and tasks in a timely manner;.
• Operation changes during low business peak hours at night or during weekends and holidays according to IT operation and maintenance continuity requirements;.
• Business continuity needs to be ensured, and effective attendance of positions required for work can be ensured;.
• Based in Bangkok, support remote users/business trip as necessary (Thailand/Vietnam/Cambodia offices);.
• Key Qualifications and Experience.
• Essential.
• Degree at Bachelors level in a computer-related discipline or equivalent experience; a minimum of 5 years of IT support related experience;.
• Have experience in user support for Windows, Mac OS operating systems, IT application systems (M365, DNS, email, printing, files, VPN, video conferencing, etc.), prior experience in managing M365 & Intune would be a bonus.
• Proficient in using Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.);.
• Have strong work planning. Solid IT service process experience and familiarity with the ITSM system.
• Has basic network troubleshooting knowledge, familiar with security systems, server room, room air conditioning, and environmental monitoring;.
• Have a user-centric service attitude. Good at communicating with others in a proactive manner; able to provide high quality service to local internal users and response to request swiftly.
• Familiarity with AI tools within the scope of IT services or prior experience in building knowledge base would be a bonus;.
• Fluency in both spoken and written Thai and English is required. Proficiency in Mandarin would be an advantage, as the role involves regular communication with the Shanghai HQ .
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!