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Skills:

Usability Testing, Product Design, Sketch

Job type:

Full-time

• Map end-to-end customer journeys, identifying touchpoints and gaps in the experience.
• Use journey maps to highlight opportunities for improvement.
• Design detailed service blueprints, showcasing the interaction between customers, employees, and technology.
• Optimize operational processes to enhance the service delivery.
• Create wireframes, prototypes, and user flows for digital products.
• Design user interfaces and crafting intuitive interactions.
• Ensure designs are accessible, inclusive, and responsive across devices.
• Conduct user interviews, surveys, and usability testing to gather insights.
• Analyze user behavior, needs, and pain points to inform design decisions.
• Plan and execute A/B testing, usability sessions, and analytics reviews.
• Iterate on designs based on data-driven feedback and user input.
• Facilitate workshops with stakeholders to co-create solutions.
• Work with cross-functional teams, including PO, PM, Developer, Marketing, Sales, and Customer support, to align on service objectives and Design..
• Customer insight reports and recommend action items.
• User personas, journey maps, and empathy maps.
• Wireframes and high-fidelity prototypes.
• Service blueprints.
• Bachelor s or Master s degree in Product Design, Human-Computer Interaction (HCI), Psychology, or related fields. Business Administration or Marketing (with experience in customer-centric roles)..
• Design Thinking Tools & Technique.
• Proficiency in design tools like Figma, Sketch, Adobe Creative Suite, and prototyping tools.
• Familiarity with usability testing platforms and service design methodologies..
• Strong problem-solving and critical thinking.
• Excellent communication and storytelling skills to convey ideas effectively.
• Collaborative mindset with the ability to work across departments and levels..
• 2+ years of professional experience in UX design, service design, or related roles.
• Experience in any industry, financial services as a plus.
• A diverse portfolio showcasing successful UX and service design projects.
• Examples of user journey maps, wireframes, prototypes, and service blueprints.
• Proven ability to work with cross-functional teams, including developers, marketers, and customer support.
• Evidence of staying current with UX and service design trends through conferences, webinars, or personal projects..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted".
• FB: Krungsri Career.
• LINE: Krungsri Career..

Skills:

AutoCAD, SketchUp

Job type:

Full-time

• Bachelor s degree in any field.
• At least 3-5 years of experience in Drawing store layouts and fixtures, layout design, and layout development, preferably in the Retail or FMCG business..
• Have knowledge of retail store layout principles and ability to create store layout plans..
• Basic knowledge of Construction and display equipment, including their limitations..
• Good analytical skills..
• Excellent skills in AutoCAD and SketchUp..

Experience:

5 years required

Skills:

Research, Project Management, English

Job type:

Full-time

• Take ownership of the visual identity for specific brands in the portfolio, working in collaboration with the Senior Design Manager and Design Director, brand teams, insights teams and global design while leading design team members.
• Generate creative design proposals (scenarios, concepts) in order to visualize the desired output and share it with internal and external team members.
• Participate in research activities and effectively translate customer needs into actionable design requirements - and execute those requirements into design solutions. ...
• Qualifications:5+ years of quality brand design experience.
• Graphic designer degree or similar.
• Extraordinary design taste and skill.
• Extraordinary ability in using the Adobe Creative Suite software (3D software knowledge is a bonus).
• Strong project management and design management skills.
• Ability to work in a dynamic work environment; comfortable with risk and uncertainty.
• Effectively communicate (verbally and in writing) with internal and external stakeholders across all levels.
• Works well with others to deliver results; keeps others informed at all times.
• Proficiency in oral and written English (a big plus).
• Capability to develop and visualize concepts through hand sketching or computer software.
• An incurable curiosity relating to all design things.
• Great passion for new and creative trends.
• Highly collaborative, team-oriented, and able to run brainstorming sessions or present in front of other team members.
• Ability to work smoothly with a fast-paced interdisciplinary team.
• Demonstrate a clear point of view relating to their design.
• Open and optimistic with entrepreneurial vision.
• Works well under pressure.
• NB: a design portfolio is required.

Experience:

No experience required

Skills:

Creative Thinking

Job type:

Full-time

• เข้าใจและออกแบบงานอีเวนต์ทุกรูปแบบ ทั้ง Virtual Conference, Workshop, Festival และ On Ground Event
• คิดและพัฒนาไอเดียครีเอทีฟ พร้อมออกแบบและนำเสนองานให้สอดคล้องกับคอนเซปต์อีเวนต์
• จัดลำดับความสำคัญและบริหารงานในแต่ละโพรเจกต์ได้อย่างมีประสิทธิภาพ
• ดูแลและควบคุมวิชวลและความสวยงามของงาน รวมถึงตรวจสอบความถูกต้องในส่วนที่รับผิดชอบ
• ประสานงานและบรีฟคอนเทนต์กับทีมงานและผู้เกี่ยวข้อง
• แก้ไขปัญหาหน้างานด้านการจัดวางและดีไซน์ได้อย่างเหมาะสม.
• วุฒิการศึกษาปริญญาตรีสาขาที่เกี่ยวข้องกับการออกแบบ นิเทศศิลป์ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง
• มีประสบการณ์งานด้านอีเวนต์ หรือในบริษัทออร์แกไนซ์จะพิจารณาเป็นพิเศษ
• ทักษะด้านโปรแกรม: SketchUp (หรือโปรแกรม 3D อื่นๆ), Photoshop, Illustrator, InDesign, Microsoft Office, Google Docs, Google Sheets, Canva (ถ้าใช้โปรแกรมตัดต่อวิดีโอเบื้องต้นได้ จะพิจารณาเป็นพิเศษ)
• ความรู้ด้านองค์ประกอบศิลป์ และมีมุมมองสร้างสรรค์
• มีทักษะการบริหารจัดการ การสื่อสารกับซัพพลายเออร์ การทำงานเป็นทีม และมีความรอบคอบ
• มีความยืดหยุ่น สามารถทำงานในวันเสาร์-อาทิตย์ได้ตามความจำเป็น
• บุคลิกภาพอัธยาศัยดี คล่องตัว และสามารถทำงานภายใต้แรงกดดันได้ดี.