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Experience:

1 year required

Skills:

Negotiation, Procurement, Finance

Job type:

Full-time

• Develop and execute sales strategies for assigned territories and customer segments, identifying target accounts and presenting medical devices and healthcare supply products to both new and existing customers.
• Build, maintain, and strengthen relationships with hospital executives, doctors, nurses, and key decision-makers (Key Stakeholders), including collaboration with Key Opinion Leaders (KOLs).
• Manage and expand existing customer base while identifying new business opportunitie ...
• Handle end-to-end sales process including quotation preparation, negotiation, order management, delivery coordination, installation follow-up, and after-sales service.
• Actively support distributors and partners in procurement and government tender processes, including documentation preparation and coordination with relevant stakeholders.
• Achieve assigned monthly, quarterly, and annual sales targets, monitor revenue performance, and follow up on payment collection in coordination with Finance.
• Work proactively and independently to solve problems, ensuring alignment with company goals and team objectives.
• Prepare monthly and quarterly sales forecasts and performance reports, analyzing results to ensure achievement of individual sales targets.
• Perform other related tasks as assigned by management to support overall business objectives.
• QualificationsBachelor's Degree in Science, Biomedical Engineering, Medical Technology, or related fields (Bachelor GPA > 2.70, Master GPA > 3.30).
• 1-3 years of experience in medical device or healthcare product sales (experience in Consumables or Labware will be an advantage).
• Strong knowledge of hospital sales processes, medical equipment, and tender procedures.
• Good command of MS Office (especially PowerPoint and Excel).
• Strong presentation, negotiation, and persuasive skills with a sales-oriented mindset.
• Proactive, results-driven, and able to work independently under pressure.
• Good command of English in verbal and written (TOEIC Score > 550).
• Willing to work onsite at SCG Packaging Public Company Limited (Bang Sue, Bangkok).
• Contact: Pupat (Mac) Email: [email protected]

Experience:

2 years required

Skills:

Legal, Compliance, English

Job type:

Full-time

• Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
• Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions.
• Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan, sales targets.
• Data-Driven Analysis and Planning: Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customer's side.
• Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
• Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
• Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
• Complete product listing process in hospital with identified PAH centers.
• Update customer database and target segmentation continuously.
• Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
• Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
• Successfully complete all training requirements, including product examinations.
• Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
• Maintain accurate customer call records and ensure all data entered into Veeva system.
• Reporting in timely & accurate manner.
• Works within Integrity & ensures all processes are done in compliant with company s medical-legal and compliance framework / SOP and ensures those around him/her do the same.
• Education: Bachelor s Degree in Pharmacy, Science, or related field.
• Languages: Fair command of English communication.
• Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
• Experience in cardiology, pulmonology or rare disease business is preferred.
• Be able to travel, country work, after hours and occasional weekend work.
• Be able to understand customer needs and gaps with strong customer focus.
• Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
• Strong and proactive business result focus and proven ability to provide insights that increase business growth.
• Positive attitude with growth mindset, speak-up and constructive feedback.
• Proven team player and able to work with all cross-functional teams.
• Account Management, Account Management, Account Planning, Adaptability, Business, Business Planning, Cross-Functional Collaboration, Customer Feedback Management, Customer Insights, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Pharmaceutical Sales Training, Pulmonary Arterial Hypertension, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training, Stakeholder Engagement, Strategic Initiative {+ 1 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 05/31/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R391050.

Job type:

Full-time

• Provide premium service through phone and email channels tailored to individual Card Member needs.
• Consult with Card Members to understand travel requirements and recommend suitable products, services, and experiences.
• Organize and book travel arrangements, including flights, hotels, cruises, and car rentals.
• Maintain an understanding of Card Member profiles, preferences, and travel history.
• Ensure all customer profile information is accurate and updated.
• Use travel knowledge to help Members maximize exclusive benefits.
• Demonstrate a Membership First mindset in all interactions.
• Ask thoughtful, personalized questions to enhance the Member experience.
• Serve as the primary point of contact, managing travel needs from start to finish.
• Provide insights on destinations, travel trends, and unique experiences.
• Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
• Comfortable working with multiple computer systems and tools.
• Strong communication skills, both written and verbal, with an ability to build trust and rapport.
• A good knowledge of travel and global destinations.
• Ability to remain calm, professional, and adaptable in dynamic situations.
• Strong organizational and time management capabilities.
• Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
• Experience with travel booking systems is an advantage but not required.
• Genuine interest in creating strong customer experiences.
• Ability to work effectively within a team and meet performance expectations.
• Willingness to learn and adapt to new tools or processes.
• A positive, professional, and collaborative attitude.
• Flexibility to work shifts, including evenings and weekends, as required.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

2 years required

Skills:

Negotiation, Microsoft Office, Multitasking, English

Job type:

Full-time

• To manage risk and minimize card's loss through a systematic credit and operational control procedures and policy via outbound dunning calls and Inbound calls.
• To acquire key information to analyse case and find root causes and make sound decision to ensure we can manage acceptable risk.
• To review and monitor credit worthiness of card to consider spending limit.
• To work the case through incoming and outgoing calls by managing risk and minimize credit loss through a systematic decisioning and dunning procedures and also ensure balanceing client satisfaction at certain level.
• To handle CM or PA's inquiry and complaints independently.
• Ensure high standard of Services are achieved with quality.
• Good collaboration with team and other departments.
• Conduct performance analysis, using all sorts of data.
• Monitor and review cardmember credit worthiness and credit history to consider control or expansion.
• Alignment with all concerned departments to ensure customer's requirements are met.
• Ensure processes and policies are in place to drive prioritization and timely decision making.
• At least 2 years of experience in credit analysis or a related field.
• Bachelor s degree in business or a related field.
• Strong command of English, both written and verbal.
• Strong analytical and negotiation skills.
• Ability to work effectively under pressure and manage high work volumes.
• Strong customer focus and service orientation.
• Ability to multitask and manage competing priorities.
• Proficiency in PC applications, including Microsoft Office.
• Demonstrates strong work ethic and team collaboration.
• Strong multitasking abilities and advanced problem-solving skills.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

2 years required

Skills:

Express, Compliance, Multitasking

Job type:

Full-time

• Deliver world-class customer service, while responding to Customer inquiries and concerns via telephone call channel.
• Build meaningful relationships with our Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and American Express.
• Enhance our customers experience by identifying opportunities to offer products based on our Cardmembers needs.
• Meet and exceed quality goals, compliance regulations and productivity targets.
• Navigate computer systems and applications to service our Customers, and enable them to get the most from our online and mobile platforms.
• Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
• Re-prioritize and adapt to an ever-changing environment.
• At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
• Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
• Demonstrated consultative experience, ability to influence, resourceful.
• Creative problem-solving, eager to find customized solutions.
• Experience in banking/financial services a plus.
• Bachelor s degree, associate s degree and college undergrads may apply.
• Preferred Qualifications.
• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service in every interaction with our Customers.
• The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
• Strong interpersonal, communication, verbal and written skills.
• Assertiveness to handle difficult conversations.
• Excellent negotiation, influencing and resourcefulness skills.
• Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
• Confidence to work in a different environment e.g. actual and virtual.
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Experience:

3 years required

Skills:

Project Management, English

Job type:

Full-time

• Maintain oversight of key AML and regulatory developments in Thailand and collaborate with business stakeholders to implement required process updates and control enhancements.
• Perform transaction monitoring investigations, ensure timely and quality alert reviews and closures, document findings clearly, and escalate issues where appropriate. Ensure cases are handled in accordance with internal policies, regulatory requirements, and service level standards.
• Supports the implementation and maintenance of ongoing AML programs across the business, this includes performing transaction monitoring investigations, filing of Suspicious Transaction Reports (STRs), PEP/Sanction/SIP screenings and investigations.
• Provide AML and financial crime advisory support to business partners, ensuring new initiatives and product changes align with regulatory requirements and internal compliance standards.
• Contribute to continuous improvement initiatives to enhance efficiency, quality, and effectiveness of AML investigations and alert management processes.
• We are seeking a highly motivated individual who is eager to further develop his/her career and expertise in the compliance field. The successful candidate must be a proactive self-starter with the ability to manage multiple tasks effectively in a dynamic environment.
• Minimum 3-5 years of experience in Compliance.
• Strong knowledge of AML laws and credit card regulations is highly preferred.
• Experience in the credit card business or banking industry is an advantage.
• Proven experience in project management and stakeholder coordination.
• Bachelor s degree in any field.
• Excellent command of English and Thai (speaking, writing, and listening).
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.