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Experience:
3 years required
Skills:
Software Development, Windows Server, Automation, Python, Oracle, Apache, VMware, Linux, SQL, GIS
Job type:
Full-time
Salary:
negotiable
- Act as the single point of contact (SPOC) for back-office users, handling incoming tickets via ITSM and calls through the central App Support Hotline [Ext. 7777].
- Monitor application health, alert dashboards, and server resources; perform initial troubleshooting, and execute standard remediation according to SOPs.
- Log and document all issues in the ITSM system with high accuracy, ensuring proper categorization and routing to support >90% triage precision.
- Escalate unresolved or critical incidents (P1/P2) immediately to the Software Development Team Leader, SRE, or Server teams using the defined escalation protocols.
- Assist in testing application updates, system patches, and rollback procedures under the change management guidelines.
- Create and maintain technical runbooks, troubleshooting guides, and knowledge base articles, utilizing AI.
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.
- 1-3 years of experience in Application Support, IT Helpdesk, Technical Support, or Operations roles. (Highly motivated fresh graduates are also welcome to apply).
- Familiarity with ITSM ticketing tools (preferably ManageEngine or Jira Service Desk).
- Ability to work under pressure, manage multi-tasking demands, and resolve user issues with a strong customer-service mindset.
- Strong problem-solving, analytical, and logical-thinking skills.
- Good team contributor who communicates technical issues clearly and collaborates effectively with cross-functional teams.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- Basic Database & Queries: Ability to write and run basic SQL queries (MS-SQL, Postgre, or Oracle) for investigation and data extraction.
- Infrastructure Basics: Basic knowledge of Windows Server, Active Directory, Linux CentOS/RedHat, and virtualization (VMware).
- System Monitoring & Transfer: Familiarity with file transfer protocols (SFTP/FTP), GoAnywhere, Apache Airflow and system monitoring tools (metrics, logs, alerts).
- Financial Business Flow: Basic understanding of securities trading lifecycle, mutual funds, or back-office batch processing.
- Automation Basics: Basic scripting skills (Python, PowerShell, or Bash) is a strong advantage.
- Apply now ".
Experience:
2 years required
Skills:
System Administration, Architecture, Leadership Skill, Teamwork, Linux
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in a technical field or equivalent practical experience.
- 10 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, agreement management, or delivery teams.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
- What You'll Receive.
- Access to Google's extensive learning resources, professional development programs, and clear advancement pathways within APAC operations.
- Regular travel throughout Asia-Pacific, exposure to global best practices, and collaboration with world-class engineering teams.
- Work in a brand-new, purpose-built facility with cutting-edge technology and ergonomic design.
- Join a diverse, collaborative team committed to innovation and mutual respect.
- Your decisions and leadership will establish the operational standards for years to come.
- About the jobGoogle isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
- Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
- In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
- The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Skills:
VMware, Windows Server, Linux, English
Job type:
Full-time
Salary:
negotiable
- Manage and maintain on-premises data center infrastructure (servers, storage, networking, power/cooling systems).
- Administer and monitor cloud environments on AWS and Microsoft Azure.
- Perform system backup, disaster recovery, and business continuity planning.
- Monitor system performance, capacity planning, and troubleshoot infrastructure issues.
- Manage virtualization platforms (VMware, etc.).
- Implement and maintain security policies for both on-premises and cloud infrastructure.
- Coordinate with vendors for data center facility management (UPS, cooling, physical security).
- Perform IT operations in alignment with ITSM processes, including Incident, Problem, and Change Management.
- Monitor service SLAs, system availability, and operational performance.
- Document infrastructure configurations and standard operating procedures.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2 - 5 years of experience in Data Center Operations and/or Cloud Administration.
- Good knowledge of Data Center operations and infrastructure management.
- Hands-on experience with AWS (EC2, S3, VPC, IAM, RDS, etc.).
- Hands-on experience with Microsoft Azure (Virtual Machines, Azure AD, Storage Accounts, etc.).
- Experience with virtualization technologies (VMware, etc).
- Understanding of TCP/IP networking concepts (DNS, DHCP, VPN, Firewall, Load Balancer).
- Knowledge of Windows Server and Linux administration.
- Knowledge of backup and disaster recovery solutions.
- Basic knowledge of Identity and Access Management (IAM).
- Good troubleshooting and analytical skills.
- Good command of written and spoken English.
- Certifications (Preferred, not required).
- AWS Certified Solutions Architect / SysOps Administrator.
- Microsoft Certified: Azure Administrator Associate.
- VMware VCP.
- CompTIA Server+ / Cloud+.
Skills:
Docker, DevOps, Linux
Job type:
Full-time
Salary:
negotiable
- ให้บริการสนับสนุนทีมงาน Business Technology Services.
- ตอบคำถาม แยกสาเหตุของปัญหาได้ เช่น เกิดจากระบบ Network, System, DBMS, Infrastructure เป็นต้น.
- ดูแลและแก้ไขปัญหา หากระบบล่ม (Incident Response) ให้สามารถกลับมาใช้งานได้อย่างรวดเร็ว.
- ทำงานเป็น ตัวกลาง ระหว่างทีมพัฒนา (Developers) และทีมโครงสร้างพื้นฐาน (Infrastructure).
- ประสานและทำงานร่วมกับทีมพัฒนา, ตัวแทนจำหน่าย และทีมอื่น ๆ ที่เกี่ยวข้อง เมื่อเกิดปัญหาในระบบที่รับผิดชอบ.
- Monitor ระบบ ให้สามารถทำงานได้ราบรื่น หากพบสิ่งผิดปกติสามารถแก้ไขปัญหาได้ก่อนที่จะเกิดปัญหาและกระทบต่อการใช้งาน.
- บริหารวางแผนการสำรองข้อมูล, กู้คืนข้อมูล, กำหนดสิทธิ์ในการเข้าถึงในระบบที่ดูแล.
- ทำงานร่วมกับทีม Infra เพื่อจัดการเรื่อง Monitoring, Logging และ Alerting System.
- วิเคราะห์และหาแนวทางป้องกัน Downtime ของระบบ.
- ดูแลและพัฒนาเครื่องมือที่ช่วยให้ทีมพัฒนาทำงานได้สะดวกขึ้น (เช่น Automation Tools, Kubernetes, Terraform เป็นต้น).
- จัดทำเอกสารต่าง ๆ ที่เกี่ยวข้อง ในระบบที่รับผิดชอบ เช่น รายงานการทดสอบระบบ, รายงานการสำรองและกู้คืนข้อมูล เป็นต้น.
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ เทคโนโลยีสารสนเทศ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ทำงานอย่างน้อย 10 ปี.
- มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบที่เกี่ยวข้องอย่างน้อย 5 ปี.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
- ทักษะการวินิจฉัย เพื่อระบุปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครือข่าย.
- มีความรู้ทางด้าน IT Infrastructure เช่น System, Network, Docker, CI/CD, VM, DevOps เป็นต้น เข้าใจพื้นฐานการทำงานของระบบดังกล่าว.
- ความรู้เกี่ยวกับระบบปฏิบัติการและฮาร์ดแวร์: เข้าใจพื้นฐานการทำงานของระบบปฏิบัติการที่พบบ่อย เช่น Windows, macOS, Linux และมีความรู้เกี่ยวกับฮาร์ดแวร์ทั่วไป เช่น CPU, RAM, Storage.
- Contact Information K. Nanchanok Ratsamesuntarangkul.
- Email: nanchanok.r @thaibev.com.
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
- MRT QSNCC Station Exit 1.
Experience:
1 year required
Skills:
Network Infrastructure, Linux, English
Job type:
Full-time
Salary:
negotiable
- At.
- Symphony Communication Public Company Limited., we help organizations stay secure in an increasingly connected world. Through our managed cybersecurity and digital connectivity services, we protect enterprise customers with reliable, proactive, and innovative security solutions.
- We are looking for a motivated.
- CSOC Analyst.
- to monitor and analyze cybersecurity events, investigate security alerts, and coordinate incident response with customers, internal teams, and technology partners. You'll play a key role in protecting customers' critical infrastructure while working with enterprise security technologies in a 24x7 Security Operations Center.
- If you're passionate about cybersecurity, threat detection, and continuous learning, join us and help safeguard the digital future.
- Monitor customers' security infrastructure and security events through Security Operations Center (SOC) monitoring platforms on a 24x7 shift basis.
- Identify, classify, prioritize, and perform initial analysis of security alerts and incidents based on severity and business impact.
- Investigate security events by reviewing logs, alerts, endpoint activities, and network traffic to determine potential threats.
- Escalate security incidents to internal security teams or technology vendors in accordance with established incident response procedures.
- Coordinate with customers, vendors, and internal teams throughout the incident lifecycle until resolution.
- Track incident progress and ensure timely resolution in accordance with SLA commitments.
- Document investigation findings, incident timelines, identified causes(Root Cause), and recommended corrective actions.
- Support root cause analysis and document investigation findings, incident timelines, and corrective actions.
- Provide regular incident status updates to customers and stakeholders.
- Maintain accurate operational records and update knowledge base documentation.
- Participate in shift handover to ensure continuity of monitoring activities.
- Support continuous improvement initiatives to enhance monitoring effectiveness and operational efficiency.
- Perform other duties as assigned.
- What We're Looking For.
- Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Cyber Security, Telecommunications, or related fields.
- 1 - 3 years of experience in SOC, CSOC, Network Operations Center (NOC), IT Operations, or CyberSecurity.
- Basic understanding of networking concepts (TCP/IP, DNS, Routing, Firewall, VPN).
- Knowledge of cybersecurity concepts such as SIEM, IDS/IPS, Endpoint Security, Malware, and Incident Response.
- Experience using security monitoring tools is an advantage (e.g., Microsoft Sentinel, Splunk, QRadar, FortiSIEM, ArcSight).
- Relevant certifications such as Security+, SC-200, CEH, CySA+, or vendor-specific SIEM certifications are an advantage.
- Familiarity with Windows/Linux logs, Active Directory, cloud environments, and common security log sources.
- Basic knowledge of threat intelligence, IOC analysis, and the MITRE ATT&CK framework.
- Strong analytical and troubleshooting skills.
- Good communication and coordination skills.
- Able to work rotating shifts in a 24x7 operation.
- Good command of written and spoken English. A valid TOEIC score will be considered an advantage.
- Why Join Symphony?.
- Protect businesses from evolving cyber threats.
- by supporting enterprise customers with real-time security monitoring and incident response.
- Work with cutting-edge cybersecurity technologies., including SIEM, EDR/XDR, SOAR, Firewall, WAF, Anti-DDoS, Cloud Security, and Threat Intelligence platforms.
- Gain hands-on experience in a 24x7 Cyber Security Operations Center (CSOC)., collaborating with experienced cybersecurity professionals and global technology partners.
- Strengthen your expertise in threat detection, incident investigation, digital forensics, and cyber defense.
- while supporting mission-critical security operations.
- Accelerate your cybersecurity career.
- through continuous learning, industry-recognized certifications, and exposure to enterprise security projects.
- Enjoy competitive compensation, comprehensive employee benefits, and long-term career growth.
- with one of Thailand's leading telecommunications and digital connectivity providers.
- What We Offer.
- Competitive salary and attractive performance-based incentives.
- Annual bonus based on company and individual performance.
- Comprehensive medical insurance and annual health check-up.
- Professional learning and career development opportunities.
- Collaborative and inclusive working environment.
- Opportunities to work on regional and international business projects.
- About Symphony Communication.
- Symphony Communication Public Company Limited is a leading provider of telecommunications and digital connectivity solutions in Thailand. We deliver reliable network infrastructure and innovative communication services that enable enterprises, carriers, and global partners to stay connected across Thailand and the region.
- Driven by innovation, customer focus, and operational excellence, we continue to invest in advanced technologies and talented professionals who are passionate about shaping the future of digital connectivity.
- Ready to Make an Impact?.
- If you're passionate about building strong customer relationships, driving business growth, and working with leading organizations across the telecommunications industry, we'd love to hear from you.
Experience:
2 years required
Skills:
ElasticSearch, Web Services, Automation, Kubernetes, Javascript, MongoDB, Python, Docker, Golang, Vue.js, Redis, Linux
Job type:
Full-time
Salary:
฿47,000 - ฿70,000, negotiable
- Role Overview.
- We are looking for a Senior Platform Engineer to join our team. You will focus on improving the reliability,.
- scalability, and performance of our systems, working closely with engineering and operations to ensure.
- smooth, stable, and efficient platform operations. You will also help improve the developer experience by.
- automating workflows and building custom tools.
- HRTech software service (B2B SaaS).
- Monitor and operate production systems to ensure high availability and reliability.
- Improve observability through better metrics, logging, tracing, and alerting.
- Automate manual and repetitive operations tasks to improve efficiency.
- Collaborate with engineering teams to design resilient, scalable systems.
- Improve developer experience by building custom tools and automating infrastructure.
- Participate in on-call rotations and handle incident response.
- Conduct post-incident reviews and drive system improvements.
- Benchmark, test, and optimize system performance and scalability.
- Enhance CI/CD pipelines, deployment workflows, and infrastructure processes.
- Strong experience with.
- AWS.
- (or other major cloud providers such as GCP or Azure).
- Hands-on experience with.
- Kubernetes, Docker., and.
- container orchestration.
- Solid.
- Linux systems.
- knowledge.
- Programming skills in.
- Golang, Python, Bash., or similar.
- Familiarity with.
- CI/CD.
- and automation tools: ArgoCD, Crossplane, GitHub Actions, Terraform, Ansible.
- Strong understanding of.
- cloud security.
- best practices and tools such as Vault, AWS Secrets, Manager, or HashiCorp Consul.
- Experience with observability and.
- monitoring tools (Prometheus, Grafana, ELK, Loki, Datadog).
- Solid understanding of networking, load balancing, DNS, and security.
- Tech Stacks.
- Infrastructure: Amazon Web Services; Kubernetes; GitOps (ArgoCD), Github Actions.
- Backend: Language: Python; Web Frameworks: Python frameworks including Django, Flask, Fast API;.
- Databases: PostgreSQL, MongoDB, ElasticSearch, and Redis, among others;.
- Other: Celery, RabbitM,Q among others.
- Frontend: Javascript & Vue.JS.
- Nice to Have.
- Background in software engineering.
- Strong focus on improving developer experience and setting best practices.
- Cross-team collaboration and communication skills.
Experience:
3 years required
Skills:
Teamwork, Linux
Job type:
Full-time
Salary:
negotiable
- The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
- Serve as the first point of contact for IT incidents, service requests, and user inq ...
- Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
- Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
- Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
- Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
- Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
- Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
- Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
- Support 24x7 manufacturing operations environment.
- Rotational shift work required.
- Participation in on-call support and incident response activities as assigned.
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 3 - 5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
- Experience supporting manufacturing or semiconductor environments is an advantage.
- Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
- Understanding of Incident, Request, Problem, and Change Management processes.
- Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
- Experience with system monitoring tools, operational support systems, and ticketing platforms.
- Strong customer service and user support mindset.
- Good communication, interpersonal, and stakeholder management skills.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
- Ability to work effectively in a manufacturing/24x7 operational environment.
- Strong teamwork, collaboration, and continuous improvement mindset.
- More information about NXP in Thailand.
- LI-e5f2.
Experience:
1 year required
Skills:
Linux, English, Thai
Job type:
Full-time
Salary:
negotiable
- Perform daily platform uptime and resource checks, including CPU, RAM, and disk usage.
- Monitor daily SIEM log flow and perform weekly backup integrity checks.
- Provisioning & Change Management.
- Deploy, update, and manage EDR agents and agent groups.
- Administer NGFW security policies, NAT, and network objects.
- Install and maintain SIEM collectors.
- Update IOC/IOA and support the development of security detection use cases.
- Perform changes according to established change-control procedures.
- Security Optimization & Tuning.
- Tune EDR behavioural alerts and reduce false positives.
- Optimize NGFW security profiles, including IPS, App-ID, and URL Filtering.
- Fine-tune SIEM correlation rules and detection use cases.
- Maintenance & Patching.
- Maintain consoles, agents, firmware, and operating systems on stable and supported versions.
- Perform regular agent-health audits.
- Ensure fail-safe mechanisms are ready for operation.
- Governance, Access & Reporting.
- Conduct quarterly user access and privilege reviews.
- Monitor license and subscription expiry dates.
- Prepare compliance dashboards and operational/security reports, including PCI and BOT-related reporting.
- Monthly Customer Meeting.
- Attend monthly on-site customer meetings.
- Present the Monthly Operational Report covering platform readiness, completed activities, identified risks, and recommendations.
- CSOC Coordination & Escalation.
- Coordinate with the CSOC and support containment activities as directed, such as blocking URLs or websites through Forcepoint SWG.
- Escalate complex changes, incidents, and requests that fall outside the agreed Scope of Work (SOW).
- Scope of Work Compliance.
- Deliver services according to each customer's active contract and Scope of Work.
- Maintain accurate records of all changes and activities performed.
- Job Qualifications.
- Education: Bachelor's degree or diploma in Computer Science, Information Technology, Computer Engineering, Networking, or a related field.
- Experience: 0 - 2 years of relevant experience. New graduates are welcome. Internship, laboratory, project, or coursework experience will also be considered.
- English Skills: Able to read technical documentation and vendor procedures in English and write clear operational notes. Thai communication skills are required for customer meetings.
- Operating Systems & Command Line: Basic knowledge of Linux and Windows, including command-line navigation, service and log checking, SSH connection, and executing vendor commands.
- Networking Fundamentals: Basic understanding of TCP/IP, routing, NAT, network interfaces, VPN, and High Availability (HA).
- Cybersecurity Fundamentals: Understanding of key security concepts such as the CIA Triad, Defense-in-Depth, Least Privilege, and common cybersecurity threats and vulnerabilities.
- Change Management & Troubleshooting: Able to follow change-control and ticketing procedures, review logs, interpret system-health information, and investigate alerts.
- Reporting & Dashboards: Able to prepare clear operational and compliance reports. Basic awareness of PCI-DSS and Bank of Thailand (BOT) requirements is an advantage.
Skills:
System Administration, Product Development, Problem Solving, Risk Management, Web Services, Accounting, Automation, Telesales, Python, Linux
Job type:
Full-time
Salary:
negotiable
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- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
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- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
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- Specialist, Internet System & Security Engineering.
- 03/08/2026.
- Leads the strategy, reliability, and secure delivery of enterprise and ISP scale internet infrastructure to achieve performance, security, and availability KPIs while ensuring resilience and regulatory compliance. Drives measurable outcomes through effective project execution, planning, risk management, and stakeholder coordination.
- Job Responsibilities*.
- Plan and review services to ensure alignment with business objectives, availability, security, and compliance requirements.
- Analyze capacity, risks, and improvement opportunities to support infrastructure operations.
- Provide technical consultation and recommendations to stakeholders on infrastructure design, system changes, and service improvement initiatives.
- Coordinate with cross functional teams to align requirements, timelines, and implementation approaches.
- Support security, risk assessment accordance with company policies and regulatory requirements.
- Review and ensure infrastructure planning considers security controls, audit requirements, and operational risks.
- Bachelor's degree in computer science, computer engineering or IT.
- Over 10 years of experience in service infrastructure, system administration, infrastructure operations.
- Strong knowledge of Linux, particularly DNS, Mail, and Web services.
- Hands-on experience in DNS, mail, or OSS management, issue resolution.
- Skilled in administering and supporting the systems and servers.
- Capable of coding and scripting for system automation and operational efficiency (e.g., Shell/Bash, Python, or related languages).
- Strong problem solving skills with the ability to analyze and resolve system-level issues effectively.
- TRUE CORPORATION.
- PRIVACY POLICY.
- True Corporation Public Company Limited. All rights reserved.
Experience:
5 years required
Skills:
Product Development, Teamwork, Python, Linux, English
Job type:
Full-time
Salary:
negotiable
- Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
- Are you ready to advance your engineering career? At NVIDIA, we seek a Senior Produc ...
- Responsible for managing NVIDIA Interconnect products, ensuring flawless product engineering implementation and maintenance.
- Drive product yield management and coordinate methods, processes, and operations for both new and existing products.
- Implement product change control, build management, and resolve product failure issues.
- Supervise quality and yield goals, taking corrective actions as needed and working with hardware build, validation, software, and other product engineers.
- Develop and grow manufacturing partners' capabilities, focusing on scalability and yield reporting.
- Willingness to travel to various sites as part of the role.
- 5+ years of proven experience in Product Development, particularly in AOC/Transceivers.
- Deep technical knowledge in Hardware and/or Software Engineering related to Optical Product Development.
- Bachelor's degree or higher in EE, CE, Optoelectronic Science and Technology, Optical Information Science and Technology, or comparable experience.
- Experienced in high precision connector/interconnects build, manufacturing, and testing.
- Strong analytical skills and proficiency in advanced data analytics tools.
- Focused problem solver with excellent teamwork abilities.
- Knowledge of interpersonal structure, workflow, and operating procedures.
- Ability to work effectively in a cross-site and cross-cultural environment.
- Proficient in both written and spoken English.
- Deep understanding of software programming, especially in Linux and Python.
- Proficiency in spoken Chinese.
- Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/.
Skills:
System Administration, ElasticSearch, Architecture, Automation, Kubernetes, MongoDB, Python, Docker, DevOps, Apache, Kafka, Redis, Linux, English, Thai
Job type:
Full-time
Salary:
negotiable
- Design, develop, operate, and manage scalable, resilient, and secure Technology Automation Platforms.
- Build, maintain, and optimize hybrid infrastructure environments across cloud and on-premises platforms.
- Develop and manage Infrastructure-as-Code (IaC) solutions to automate platform provisioning, secure software deployment, and operational processes through CI/CD pipelines.
- Ensure platform availability, performance, reliability, and disaster recovery readiness.
- Automate infrastructure deployment, configuration management, monitoring, patch management, upgrades, and security compliance activities.
- Support release management, deployment automation, and production implementation activities.
- Perform root cause analysis, incident management, troubleshooting, and resolution of complex infrastructure and platform issues.
- Design and implement monitoring, logging, observability, and operational excellence solutions.
- Develop recommendations, roadmaps, and implementation plans to enhance platform stability, security, scalability, and efficiency.
- Partner with development, security, architecture, and operations teams to support platform modernization initiatives and cloud transformation programs.
- Contribute technical guidance and best practices while mentoring junior engineers and team members where appropriate.
- You are a highly motivated technology professional with strong experience in platform engineering, infrastructure automation, cloud technologies, and DevOps practices. You possess a growth mindset, enjoy solving complex technical challenges, and are passionate about improving operational efficiency through automation and innovation.
- You thrive in fast-paced enterprise environments and are comfortable working with cross-functional teams across different cultures and geographies. You combine deep technical expertise with strong communication skills and a customer-first approach.
- Your Future at Kyndryl.
- Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
- Who You Are.
- You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
- Required Technical and Professional Expertise.
- Linux or Windows System Administration.
- Middleware Administration.
- Cloud Infrastructure.
- DevOps Engineering.
- Container Platforms.
- Infrastructure Automation.
- Experience supporting enterprise-scale or mission-critical production environments.
- MongoDB.
- Redis.
- PostgreSQL.
- Apache Kafka.
- Elasticsearch.
- Loki.
- OpenTelemetry.
- HashiCorp Vault.
- Apache Tomcat.
- ArgoCD.
- Ansible.
- AWS Cloud.
- Terraform.
- API technologies and integration.
- Ansible Playbooks.
- Bash.
- PowerShell.
- Python.
- Experience designing and managing CI/CD pipelines and Infrastructure-as-Code solutions.
- Strong knowledge of cloud-native architecture, implementation, and operational support, with experience in AWS Cloud preferred.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication skills in both Thai and English.
- Ability to work effectively in multicultural and high-pressure environments.
- Preferred Technical and Professional Experience.
- Experience within Banking, Financial Services, Insurance (BFSI), or other highly regulated enterprise environments.
- Experience with containerization and orchestration technologies such as Docker, Kubernetes, or OpenShift.
- Knowledge of Site Reliability Engineering (SRE) practices, observability frameworks, and platform security controls.
- Experience supporting AI-enabled cloud-native platforms and related infrastructure services.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Relevant certifications in AWS, Terraform, DevOps, Cloud, or Infrastructure Automation technologies.
- Being You.
- The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
- What You Can Expect.
- Your career with us isn't just a job - it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.
- From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute - you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
- We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
- We want you to thrive here - and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
- Get Referred!.
- If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Experience:
4 years required
Skills:
Architecture, Netsuite, Oracle, Linux, Scrum, UNIX, SAP, ERP, SQL
Job type:
Full-time
Salary:
negotiable
- 4+ years of Application/System Support experience in enterprise environments.
- Strong experience in incident management, troubleshooting, and SLA-driven support operations.
- Proficiency in SQL for data validation, analysis, and troubleshooting.
- Working knowledge of Linux/Unix, including log analysis and system troubleshooting.
- Understanding of APIs, integrations, and application-to-system dependencies.
- Familiarity with IT infrastructure (servers, networks, databases) and monitoring tools.
- Experience conducting Root Cause Analysis (RCA) and implementing preventive actions.
- Strong communication, stakeholder management, and ITIL-based service management skills.
- Preferred Skills and Experience.
- Experience supporting ERP/enterprise applications (SAP, Oracle EBS, PeopleSoft, NetSuite, Infor, Unit4, etc.).
- Familiarity with application modernization tools and initiatives (e.g., CAST).
- Experience working in Agile/SCRUM and DevSecOps environments.
- Understanding of application architecture, middleware, integrations, and databases.
- Exposure to cloud platforms such as AWS, Azure, or Oracle Cloud.
- Experience with application deployments, releases, and change management.
- Ability to support risk assessment, mitigation planning, and remediation activities.
- Strong collaboration skills with cross-functional teams, vendors, and business stakeholders.
- Being You.
- The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
- What You Can Expect.
- Your career with us isn't just a job - it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.
- From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute - you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
- We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
- We want you to thrive here - and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
- Get Referred!.
- If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Skills:
Microsoft Office, System Testing, Data Analysis, Recruitment, Linux, Java, UNIX, SQL
Job type:
Full-time
Salary:
negotiable
- The Technical Specialist role is primarily focused on delivering the technical aspects of implementation related to the InterSystems TrakCare patient centric healthcare solution. TrakCare is a browser based solution that is developed and implemented using the InterSystems IRIS for Health for database for data storage, application logic and integration requirements. Technical specialists will be trained and expected to be proficient in the use of IRIS for Health and various operating systems including Unix, Linux and MS Windows. Technical Specialists work as part of the implementati ...
- Integration.
- Development of documentation related to implementation requirements. Each interface or task is documented from a functional and technical point of view including the functionality provided, connectivity requirements and technical aspects of the interface or task. Interface documentation may be used to provide a business case for a new interface or to document an interface that is to be delivered as part of a contract.
- Implementation of the interface including unit and system testing.
- Documentation of the "as built" interface including technical set up and any related dependencies.
- Support of the interface including changes required to interface requirements over time.
- System Management.
- Install and configure the TrakCare solution in multiple environments and servers on a project by project basis.
- Update TrakCare installations with the latest version.
- Apply application patches and ad-hoc releases.
- Development.
- TrakCare is developed primarily by InterSystems TrakCare developers however occasionally there is a need for Technical Specialists to undertake customer specific development for example development of reports or data extracts.
- Management.
- Liaise with client or business analyst regarding ongoing enhancement requests.
- Advise and assist the Project Managers during implementation.
- Manage the resolution of any outstanding acceptance issues before and after project go-live.
- General.
- Operational.
- Provide support on the TrakCare data dictionary.
- Provide advice and best practices to clients for technical areas such as networks, configurations, architectures etc.
- Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, data conversions, data migration scripts and user defined features and functions.
- Monitoring and responding to Technical Team calls on the TRC logging system.
- Production of training materials for technical courses such as system, custom development or reporting.
- Production of technical documentation such as reference materials, installation instructions, user guides, knowledge base articles.
- Responsible for participating in on-site technical training if required.
- Responsible for participating in on-site technical implementations if required.
- Responsible for participating in the on call 24-hour roster service during implementation.
- Other duties may be directed by the Company from time to time.
- Experience and Qualifications.
- Knowledge of web orientated languages, including SQL, HTML and Java script.
- Experience with database scripting languages for example T-SQL or PL-SQL.
- Experience with data analysis and database methodologies.
- Knowledge of AI, machine learning and generative AI concepts, capabilities and limitations.
- Ability to use Company-approved AI tools for documentation, development, troubleshooting and data analysis, and to validate outputs.
- Understanding of responsible AI, including privacy, security, patient confidentiality, bias and human oversight.
- Experience with Microsoft Office.
- Be able to design and write technical documents.
- Well versed in Internet / Intranet concepts and Microsoft IIS.
- Experienced in customer focused support.
- Proven ability to lead and deliver results as required within specific time frames.
- Good presentation and communication skills.
- Ability to conduct training and develop training materials.
- Ability to work within a team in a cross departmental environment.
- Available for out of office hours work and willing to travel.
- Keen to learn new technologies and new applications.
- Experience of delivering applications to the healthcare sector. (desirable).
- Software Engineering experience. (desirable).
- Familiarity with healthcare related integration including HL7 standards and protocols. (desirable).
- Education and Training.
- Relevant University Degree.
- About InterSystems.
- InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24 7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit.
- InterSystems.com.
- AI Disclaimer.
- InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems' approach to AI is guided by the.
- InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
- Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Experience:
5 years required
Skills:
Python, Linux
Job type:
Full-time
Salary:
negotiable
- Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
- Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion.
- Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions.
- Ensure that our observability systems and practices comply with PCI DSS regulations.
- Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities.
- Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate.
- Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts.
- Bachelor's or Master's degree in Computer Science, Software Engineering or related field.
- At least 5-7 years of experience in observability or monitoring engineering.
- Splunk O11y Cloud Certified Metrics User certification is a plus.
- Splunk Cloud Certified Architect certification is a plus.
- Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log.
- Proficiency in OpenTelemetry Collector deployment & configuration.
- Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus.
- Experience with AWS cloud services, particularly in logging and storage.
- Strong knowledge of Linux operating systems in both on-premise and cloud environments.
- Technical.
- expertise.
- Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow.
- This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences.
Skills:
Network Administration, Automation, Kubernetes, MongoDB, MySQL, Linux, Thai
Job type:
Full-time
Salary:
negotiable
- LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
- We are looking for experienced people who design, analyze, and troubleshoot for micr ...
- Support services before they go live such as system design consulting, capacity planning, and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
- Improve monitoring, alerting and resilience of systems.
- Practice sustainable incident response and blameless postmortems.
- Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
- Experience in designing, analyzing, and troubleshooting micro-services.
- Understanding of monitoring, logging, and tracing systems to help teams quickly detect problems such as ELK, Prometheus, Grafana, Jaeger.
- Experience with Linux and Network administration skills for troubleshooting.
- Familiar with Cloud Platform (AWS or Google Cloud) and Kubernetes.
- Experience programming in Go or similar is an advantage is an advantage.
- Experience designing and managing MongoDB and MySQL databases is an advantage.
- Knowledge in Security and how to test is an advantage.
Experience:
3 years required
Skills:
Google Cloud Platform, Software Development, Javascript, node.js, MongoDB, Docker, NoSQL, Linux
Job type:
Full-time
Salary:
negotiable
- Amity Accentix is a leading expert in bot voice technology, dedicated to innovating and enhancing voice-based interactions. As part of Amity Solutions, Amity Accentix combines cutting-edge bot voice solutions with a commitment to excellent customer service, providing transformative experiences in communication technology. Joining Amity Accentix means being part of a team at the forefront of voice tech, where your expertise will help shape the future of AI-driven communication.
- https://www.amitysolutions.com.
- In this role, you'll bridge the gap between technology and business needs helping our clients design, implement, and optimize solutions built with our products and technologies. You'll work closely with engineers, product specialists, and clients to understand technical requirements, provide tailored solutions, and ensure smooth delivery. If you're passionate about JavaScript, problem-solving, and working in a fast-paced environment where every day brings something new - we'd love to meet you!.
- As a Senior Solutions Engineer, you will be the key driver in crafting and maintaining the Voice Bot via the Accentix platform, overseeing responsibilities from the intelligent design of the 'conversation flow' to seamlessly integrating the back-end systems.
- This role demands a profound understanding of API processes necessary to connect and unify services with partner systems, ensuring flawless integration. Consequently, you must possess expertise and fluency in back-end development, including the skilled application of frameworks and third-party libraries. This is a pivotal opportunity to collaborate with an ambitious, high-calibre team consisting of dedicated Project Managers, insightful Data Scientists, and expert Tech Leads, all working together to realize the innovations of the future.
- Our team's mission is to design and implement solutions that balance product capability with customer requirements. We foster an environment of innovation, encouraging solutions that push our product's boundaries to fulfill customer expectations.
- Drive the external development lifecycle by transforming customer needs into a highly effective voice bot design. This includes consulting authoritatively on the crucial task of API integration between all involved platforms.
- External project development.
- Call flow development using our own voicebot platform per customer requirement.
- Support post-launch project.
- Collaborate with sales, product, and engineering teams to design and deliver technical solutions for clients.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or Management Information Systems (MIS).
- 3 - 7 years of experience in software development using.
- JavaScript, preferably Node.js.
- Strong understanding of software development methodologies and code quality best practices.
- Solid knowledge of.
- MongoDB or other NoSQL database.
- technologies.
- Hands-on experience with.
- Nginx.
- or other web server technologies.
- Proficient in.
- Git.
- or other source control management tools.
- Experience working with.
- Linux.
- commands.
- Bonus Skills.
- Familiarity with.
- Google Cloud Platform (GCP).
- and.
- Docker.
- Experience developing.
- Chatbot.
- or.
- Voicebot.
- solutions.
- A.
- creative and innovative mindset.
- toward integrating.
- AI.
- into existing processes.
- Interest or experience in.
- Generative AI (GenAI)., particularly for.
- Voice Bot applications.
- At Amity, we are dedicated to creating a dynamic and supportive work environment that prioritizes growth, learning, and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds, embracing diversity in ethnicity, gender, disability, religion, belief, sexual orientation, and age. Join our Bangkok team to enjoy a wide range of benefits as we innovate and grow together.
- Discover more about our team values, benefits, and career opportunities at Amity Solutions Bangkok on our.
- official website.
Experience:
5 years required
Skills:
Agile Development, Web Services, Recruitment, Automation, Kubernetes, Red Hat, DevOps, Linux
Job type:
Full-time
Salary:
negotiable
- Based on customer engagements, perform a discovery of needs, find out the most effective methods of support, close the sales of proposed projects, and document proofs of concepts.
- Deliver successful Red Hat solution workshops i.e. Container Platform, DevOps, Virtualization and IT Automation for small to medium teams of both technical and non-technical backgrounds that shape and impact customer use cases and architectural design decisions.
- Deliver and support high-quality proofs of concepts and pilots with local teams that increase customer confidence in our offerings.
- Demonstrate expertise in modern application development practices by evangelizing and speaking at customer and partner events and high-profile industry conferences.
- 5+ years of experience in presales.
- 1+ year(s) of experience in cloud and container-based solutions like OpenShift by Red Hat, Amazon Web Services (AWS), Azure Kubernetes Service(AKS), Google Kubernetes Engine (GKE), or Rancher.
- Experience with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements.
- Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms.
- Solutions sales mentality in an environment with multiple offerings and services.
- The following are considered a plus.
- Experiences with Automation framework and Infra-as-a-Code tools i.e. Red Hat Ansible and/or Terraform.
- Experiences with the latest application development technologies and middleware implementation practices.
- Experiences with agile development and related toolset for rapid application development and deployment.
- About Red Hat.
- Red Hat.
- is the world's leading provider of enterprise.
- open source.
- software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
- Inclusion at Red Hat.
- Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
- Equal Opportunity Policy (EEO).
- Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
- Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
- Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email.
- [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Experience:
3 years required
Skills:
Teamwork, Linux
Job type:
Full-time
Salary:
negotiable
- The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
- Serve as the first point of contact for IT incidents, service requests, and user inq ...
- Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
- Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
- Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
- Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
- Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
- Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
- Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
- Support 24x7 manufacturing operations environment.
- Rotational shift work required.
- Participation in on-call support and incident response activities as assigned.
- Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- 3 - 5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
- Experience supporting manufacturing or semiconductor environments is an advantage.
- Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
- Understanding of Incident, Request, Problem, and Change Management processes.
- Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
- Experience with system monitoring tools, operational support systems, and ticketing platforms.
- Strong customer service and user support mindset.
- Good communication, interpersonal, and stakeholder management skills.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
- Ability to work effectively in a manufacturing/24x7 operational environment.
- Strong teamwork, collaboration, and continuous improvement mindset.
- More information about NXP in Thailand.
- LI-e5f2.
Experience:
5 years required
Skills:
Software Development, Automation, Oracle, Apache, VMware, Linux, SQL, GIS
Job type:
Full-time
Salary:
negotiable
- Lead, mentor, and manage the Application Support squad (3 Junior engineers), ensuring high morale, optimal performance, and continuous skill development.
- Design and maintain the Shift Roster (Onshore/Offshore Day Shifts and Night Batch Specialist Shifts) with clear daily handover checklists to guarantee 24/7 coverage.
- Establish and govern clear Service Demarcation Lines and handoff points between App Support, Helpdesk, Software Development,SRE and Server teams, eliminating duplicate efforts.
- Manage the implementation and optimization of ITSM, ensuring robust processes for Incident, Problem, Change and Service Request modules.
- Partner with the Bank's IT team to implement API-level Ticket Bridging maintaining a target ticket assignment accuracy of >90%.
- Serve as the primary escalation point for application issues; cooperate with Incident Manager and Technical Teams in the "War Room" during P1/P2 incidents to rapidly restore systems and achieve SLA targets (Downtime 90%.
- Serve as the primary escalation point for application issues; cooperate with Incident Manager and Technical Teams in the "War Room" during P1/P2 incidents to rapidly restore systems and achieve SLA targets (Downtime < 4.32 mins/month).
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- System & Application Knowledge: Familiarity with core financial systems (CIS, ESS, SBL, MFET, GIS, SAXO, Front IFIS).
- Tech Stack Literacy: Good understanding of Windows/Linux servers, Active Directory, VMware virtualization, SQL databases (MSSQL, Oracle and Postgre), SFTP protocols, GoAnywhere, Apache Aitflow,.
- Core ITSM Administration: ITSM configuration, ticket routing rules, and API integrations.
- Operations & Batch Control: Knowledge of Batch scheduling, automation tools, and transaction logs processing.
- Analytical Skills: Root Cause Analysis (RCA) and Incident Trend analysis.
- Apply now ".
Experience:
5 years required
Skills:
Data Analysis, Architecture, Enthusiastic, Energetic, Power BI, Tableau, Python, Linux, SQL
Job type:
Full-time
Salary:
negotiable
- Onboard and provide ongoing technical and business support for global and regional clients.
- Develop and maintain client relationships.
- Contributing ideas and identifying new business opportunities.
- Involvement in system/application development and enhancement for Stock Borrowing and Lending, Low Latency Order Management, and general database within department.
- Exposure to sales trading and execution.
- Bachelor's degree in computer science, Information Science, Data Technology, Software Engineering, or equivalent professional experience.
- Front office or front office support experience in financial services is preferable.
- Energetic, enthusiastic and a team player.
- Able to cope with tight deadlines.
- Curious and initiative; self-study, keeping updated with macro events, etc., are expected from the individual.
- Can do attitude.
- Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.
- General understanding of Linux Administrator skills, system architecture, and TCP/IP based network configurations.
- Proficiency in flexible programing language and expert in domain of data analysis tools and software Excel, Python, R, SQL.
- Good analytic skills and familiar with data visualization tools like, Power BI, Tableau, Meta base.
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