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Experience:

5 years required

Skills:

Enthusiastic, UNIX, Linux, English

Job type:

Full-time

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.

Experience:

3 years required

Skills:

Linux, Network Administration, Windows Server, PowerShell, System Administration, English, Thai

Job type:

Full-time

• We develop operational software platforms used by public sector agencies including police departments and municipal authorities. Our systems support mission-critical operations and are deployed across multiple government environments including on-premise infrastructure and hybrid deployments.
• Our platform is currently deployed across multiple locations and integrates with existing government systems and infrastructure. We are looking for a DevOps / Infrastructure Engineer to help improve reliability, monitoring, and deployment across our gr ...
• Role Overview.
• This role focuses on maintaining and improving infrastructure reliability across distributed deployments. The engineer will work across both Linux and Windows Server environments, supporting production systems deployed in hybrid on-premise and hosted environments.
• The ideal candidate enjoys diagnosing real-world infrastructure problems, automating operational tasks, and improving the stability of production systems.
• Maintain and support production infrastructure across multiple deployments
• Diagnose and resolve infrastructure incidents in Linux and Windows Server environments
• Implement centralized monitoring and logging across deployments
• Improve system observability and operational visibility
• Automate deployment and configuration of application servers
• Implement automated recovery and service health monitoring
• Improve backup, update, and patch management processes
• Document infrastructure architecture and operational playbooks
• Work closely with software engineers to ensure stable production systems.
• Key Goals for the Role.
• Reduce operational incidents across deployments
• Improve visibility into infrastructure health across all installations
• Standardize deployment and configuration processes
• Improve operational reliability and recovery procedures.
• Required Skills.
• Strong Linux system administration experience
• Strong experience managing Microsoft Windows Server environments
• Experience troubleshooting production systems and infrastructure incidents
• Familiarity with Windows services, Event Viewer, and system diagnostics
• Experience with networking fundamentals (firewalls, routing, VPNs)
• Experience operating distributed or multi-site systems.
• Nice to Have.
• Experience working in hybrid infrastructure environments (on-premise + cloud)
• Experience with infrastructure automation tools (Ansible, Terraform, etc.)
• Experience with centralized monitoring and logging systems
• Experience with containerization technologies
• Experience supporting systems in regulated or security-sensitive environments.
• What Success Looks Like in This Role.
• Implement centralized monitoring across all deployments
• Improve infrastructure documentation and visibility
• Standardize deployment and upgrade processes
• Reduce recurring infrastructure incidents.
• Why Join Us.
• Work on mission-critical systems used by real-world public safety organizations
• Direct impact on operational reliability and infrastructure architecture
• Small, high-ownership engineering team
• Opportunity to shape the infrastructure foundation of a growing platform.

Experience:

3 years required

Job type:

Full-time

• ดูแลระบบ Network และ Server Infrastructure.
• บริหาร Linux Server, Proxmox, Docker.
• ดูแล Web / Database / Email / Name Server.
• แก้ไขปัญหา Hosting, SSL, VoIP และระบบโดเมน.
• Support ลูกค้าด้านเทคนิคอย่างมืออาชีพ.
• มีประสบการณ์ Linux Server และ Network Infrastructure.
• ใช้งาน Proxmox, Docker และ Database (MySQL/MariaDB) ได้.
• เข้าใจ Web Server (Apache/Nginx) และระบบโดเมน.
• แก้ไขปัญหา Hosting, Email, SSL, VoIP ได้.
• สื่อสารดี รักการแก้ปัญหา และทำงานภายใต้แรงกดดันได้.
• ทำไมต้อง DotArai?.
• ได้ทำงานกับระบบจริงที่ท้าทาย.
• ทีมงานมืออาชีพ พร้อมซัพพอร์ต.
• โอกาสเติบโตในสาย Infrastructure & DevOps.

Skills:

DevOps, Docker, Kubernetes, English

Job type:

Full-time

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills.
• DevOps Principles including CI/CD.
• Developer Tools: GitLab, GitLab CI, Docker, Kubernetes.
• IaC Tools - Terraform.
• General understanding of Databases.
• Proficiency with Cloud services suc as AWS, Azure.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Ability to deploy, manage and problem solve cloud infrastructure.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• Preferred Skills and Experience.
• Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES.
• Deep understanding of Cloud platforms and their services.
• Proficiency in configuration management and automation tools.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Ability to identify bottlenecks and implement efficient solutions.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills.
• Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities.
• Applies knowledge of software development lifecycles to design, produce and guide the development of complex software solutions, ensuring alignments with requirements.
• Develops knowledge and understanding of technologies in LSEG and utilises these in own scope of work and others as well as to create solutions.
• Design, implement and maintain scalable, resilient and secure cloud infrastructure.
• Automate build, tests and deployment processes to enhance efficiency and reliability.
• Implement monitoring solutions to ensure the health and performance of applications and infrastructure.
• Implement and maintain security best practices for cloud infrastructure, applications and CI/CD pipelines.
• Handles own workload and promotes an open and inclusive culture.
• Builds knowledge of software development and utilises this knowledge within work.
• Ensure consistency and reliability of environments across development, staging and production.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with their team and colleagues, collaborating closely with team.
• Communicates clearly and in a timely manner, keeping clear lines of communication open to ensure full understanding of information and tasks and asking questions where needed.
• Takes interest to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Analyse business system requirements to identify risks that enables improving resiliency of new / updated technology solutions.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.