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Skills:

Social media

Job type:

Full-time

• Strategic Teen Activation Planning focuses on teen engagement.
• Project or Campaign Management: Supervise and manage teen marcom campaigns, including digital, social media, influencer partnerships, events, and experiential teen activation marketing.
• Strategic content creation: Oversee the creation of engaging and relevant content that resonates with teens, including online video clip creation on TikTok, IG, FB etc. Key visual design, viral content, social media posts, and blog articles if desired.
• Budget Management: Develop and manage budgets for teen marketing initiatives, ensuring cost-effective allocation of resources and maximizing ROI.
• Performance Tracking: Monitor, analyze, and report on the performance of teen marcom campaigns, using data to optimize and improve future initiatives.
• Team Management.

Experience:

5 years required

Skills:

Research, Social media, Project Management, English

Job type:

Full-time

• Create & support PR strategy roadmap with outreach, research and related activities to uplift brand presence across media including online outlets.
• Write, edit and organize PR & communications documents, tracking news stories, researching industry opportunities, reports, etc.
• Find new opportunities for storytelling and manage corporate contents, press releases, executive briefing and presentation, integrate with business, social media, creative and agency teams.
• Brainstorming and implementing public relations and corporate/marketing communications strategies, plans and activities.
• Manage and supervise PR/communications agencies and broader marketing vendors.
• Plan, control and manage budget for PR / communication projects and related online/offline media buying and production.
• Supporting corporate and marketing communication works for both internal and external aspects.
• Support incident/crisis management and communications.
• Initiate and support Awards, Event and CSR plan.
• 5+ years of PR and communications experience, preferably with exposure in the field of Financial Services, FinTech, Banking or technology related fields either from agency and/or in-house.
• Very good command of English and Thai, both speaking and writing both in English.
• Able to take a brief, research for content and write pr & communications materials such as press release, fact sheets, media briefing documents, presentation, executive profiles, etc.
• Possess problem-solving skills and communication expertise.
• Highly organized with an ability to manage budgets and people.
• Proficient at managing multiple projects at a time.
• Have interest and experience working with media and key opinion leaders / influencers.
• Able to work odd hours and travel upcountry / abroad for business trip on weekend and holiday.
• Professional Competencies.
• Excellent storytelling.
• Very good command of English & Thai in both speaking and writing.
• Excellent project management and time management skill.
• Ability to multi-task and perform under pressure.
• Detail and result oriented.
• Self-driven and hard-working.
• Excellent communication and interpersonal skills.
• Creative, innovative, and always think out of the box.
• Enthusiasm for a fast-paced, dynamic technology business environment.
• Self-starter (able to work independently) as well as a good team player.

Skills:

Branding, Problem Solving, Project Management, English

Job type:

Full-time

• Implement effective PR activities in align with company s brand and business strategies.
• Craft compelling corporate stories and develop writing copy of various materials, including press release, speech, briefing notes or editorial notes that align with the company's brand voice.
• Collaborate with related teams to enhance the company's visibility through impactful PR activities.
• Manage a comprehensive list of local & international media database and build positive relationships with journalists, bloggers, and influencers in relevant industries.
• Assist in the planning & execution of media outreach through the sourcing key local & international media visits and manage all aspects of the visits, including logistics, bookings, itineraries, briefing materials and hosting.
• Handle media inquiries including magazine, newspaper, TV and response the media inquiries in a timely manner.
• Compile a comprehensive monthly report summarizing key news developments and media analysis.
• Bachelor or Master Degree in communications, journalism or related field.
• 5-7 years of experience in public relation, branding, international media or retail marketing communications.
• Prior international or local journalism experience will be seen as an asset.
• Fluent in English, both written and verbal.
• Creative thinker with problem solving skills.
• Excellence project management skills with ability to meet deadlines.
• Strong interpersonal skills with the ability to collaborate across teams.
• Willingness to occasionally work non-traditional hours.

Skills:

Project Management, Creative Thinking

Job type:

Full-time

• Develop and implement a comprehensive PR strategy that effectively engages both local and international media, positioning ICONSIAM as a prominent brand on the global stage.
• Craft PR campaigns that transcend cultural boundaries and linguistic differences, ensuring messages resonate with diverse audiences worldwide.
• Drive seamless collaboration with related parties, aiming for a unified and strategic communication approach across the organization.
• Lead and actively participate in cross-functional meetings and activities, leveraging the collective expertise of various departments to create a synchronized PR strategy.
• Cultivate strong relationships with internal and external stakeholders, transforming them into strategic partnerships that elevate ICONSIAM's presence on both local and international stages.
• Ensure ICONSIAM's PR initiatives both corporate and marketing are not only culturally sensitive but strategically aligned with the unique attributes.
• Maintain a global outlook while embracing local nuances, allowing ICONSIAM to address the distinctive demands and expectations of diverse markets.
• Act as a strategic intermediary between ICONSIAM, fostering a harmonized, synergistic approach to communications that drives forward the organization's global ambitions.
• Manage and coach team.
• Bachelor's degree in Public Relations, Communications, Marketing, or a related field. Master's degree is preferred.
• Proven track record in PR, with a minimum of 5 years of PR management experience, including team leadership.
• Strong network and connections with media, influencers, and industry professionals.
• Exceptional written and verbal communication skills.
• Strategic thinking and the ability to plan and execute successful PR campaigns.
• Strong problem-solving and crisis management abilities.
• Proficiency in PR software and tools.
• Outstanding organizational and project management skills.
• Creative thinking and a keen eye for detail.
• Ability to thrive in a fast-paced and dynamic work environment.
• Commitment to upholding ICONSIAM's brand values and reputation.

Skills:

Branding, Project Management, English

Job type:

Full-time

• Responsible for defining and developing the strategies that support a company s good citizen objectives.
• Plan, develop, and implement public relations and event strategies, including building and maintaining relationships with all related parties to strengthen brand awareness.
• Create CSR activities for making public positive attitude.
• Coordinate a range of activities and initiatives that are designed to have a positive impact on the environment and local communities.
• Build relationships with local and international partner organizations.
• Develop fresh ideas for creating a special event.
• Male or female age not over 35 years.
• Bachelor's or Master s degree in Communications, Marketing or related field.
• At least 4 yrs. experience in public relations, corporate communication, or strategic planning. (experience in media agency is an advantage.).
• Strong understanding of communication.
• Strategic thinking with a creative mindset and positive attitude.
• Ability to multitask and thrive in a fast-paced environment and meet tight deadlines.
• Able to work independently and with a team, proactive and takes own initiative with strong project management skills.
• Outgoing and friendly personality.
• Strong writing and speaking skills in both Thai and English.
• Have problem-solving skills.
• Have a flexible time.

Skills:

English

Job type:

Full-time

• BS/BA or equivalent experience preferred.
• 10+ years experience in public relations, influencer relations or PR agency in Southeast Asia.
• Excellent written and verbal communications skills in Thai and English.
• Preferred Qualifications Effectively builds formal and informal relationship networks inside and outside the organisation.
• Develops and delivers effective communications that convey a clear understanding of the unique needs of different audiences.
• Analyses complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Understands internal and external stakeholder requirements, expectations, and needs.
• Understanding of Smartphone or PC market an advantage.
• Experience in media relations and developing a network of media contacts in creative, tech, design and cultural platforms.
• Successfully delivered creative PR campaigns that have created meaningful impact.
• Self-motivated, possess a positive team-player attitude and passionate about consumer technology. Self-starter who is dedicated and demonstrates creative and critical thinking abilities.
• Able to work with ambiguity and on complex topics across multiple jurisdictions.
• Able to influence and gain alignment from others in sensitive situations-without damage to the relationship.
• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
• Submit Resume

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Job type:

Full-time

• Lead and implement Process Safety Management (PSM) and hazard identification tools (e.g.,.
• PHA, HAZOP); maintain factory data such as Hazardous Area Classification.
• Lead and implement the Emergency Response Plan (ERP) based on operational risks,.
• including data system support for emergency and prevention programs.
• Lead and facilitate deviation and incident investigations; identify root causes, develop.
• corrective actions, and track progress.
• Participate in daily operational meetings; coach and support teams to strengthen H&S capability in day-to-day operations.
• Drive continuous improvement in both facilities and system programs, leveraging new.
• technologies and initiatives to enhance.
• Training: Conducting safety training sessions for employees, ensuring they are aware of safety protocols and emergency procedures.
• Promoting Safety Culture: Encouraging a culture of safety throughout the organization, including leading by example and fostering open communication about safety concerns.
• Continuous Improvement: Regularly reviewing safety protocols and recommending improvements based on new regulations, technologies, and lessons learned from incidents.
• Documentation: Preparing and submitting the required documents as regulated by the law to the government sector.

Experience:

9 years required

Skills:

English, Thai

Job type:

Full-time

• Consumer Content Planning.
• Take the lead in industry research in the fields of beauty, home appliances, digital products, personal care and fast-moving consumer goods. Combine users' behavioral preferences and brand marketing demands to determine topic selection and content planning.
• Coordinate the Standard Operating Procedure (SOP) from topic selection and planning to implementation and operation.
• APP (Website) Operation Planning: Be responsible for core operation indicators such as conversion rate, user retention rate and Daily Active Users (DAU).
• Build a testing system, and continuously improve the conversion efficiency from content to transaction through data analysis.
• Design a conversion funnel model from public domain traffic acquisition (social media/SEO/advertisement) to private domain user precipitation, and optimize the registration conversion path.
• Build precise content to improve DAU and user Lifetime Value (LTV).
• Team Management.
• Be responsible for the management of the content operation team, including goal decomposition, performance assessment and professional ability cultivation.
• Establish a cross-departmental collaboration mechanism with the Chinese operation support team to promote the efficient integration of resources from all parties.
• Language Proficiency: Be able to communicate fluently in both Thai and Chinese (or English).
• Be familiar with online shopping, and be good at conducting research, selecting and comparing products.
• Copywriting Ability: Have more than 3 years of content operation experience.
• Social Media Operation Experience: Be familiar with Thai social media, and those with relevant experience will be preferred.
• Communication and Coordination Ability: Have excellent communication and coordination skills, and be able to cooperate efficiently with internal teams.
• Innovative Thinking and Sense of Responsibility: Possess innovative thinking and a strong sense of responsibility, and be able to respond flexibly in a rapidly changing market environment.

Experience:

8 years required

Skills:

Leadership Skill, Problem Solving, Good Communication Skills, Enthusiastic, Teamwork, English

Job type:

Full-time

• Supervise inventory control and stock levels.
• Ensure secure and organized storage facilities.
• Monitor supply base performance and resolve shortages.
• Conduct system validation and maintain accurate inventory records.
• Forecast demand and manage inventory levels.
• Oversee daily receiving and storage of products.
• Perform production planning to ensure on-time delivery.
• Communicate with customers regarding product and delivery needs.
• Participate in cross-functional meetings for production planning.
• Monitor team attendance and performance.
• Implement process improvements and cost-saving initiatives.
• Provide coaching, training, and development to team members.
• Support meeting key performance indicators (KPIs).
• Bachelor s degree in Logistics, Supply Chain, Business, or related field.
• 5+ years of experience in Logistics, Operations, or Business Management.
• Strong experience in inventory management and supply chain tools.
• Proficiency in Microsoft Office and MRP planning.
• Excellent organizational, communication, and problem-solving skills.
• Detail-oriented, deadline-driven, and able to multitask.
• Good command of spoken and written English.
• Work location: Bangkok Free Trade Zone 3, Bang Pla, Bang Phli District, Samut Prakan.
• Working hours: Monday - Friday, 8.30 a.m. - 5.30 p.m.

Skills:

Software Development, DevOps, Automation

Job type:

Full-time

• Develop rollout schedules with engineering teams, defining milestones and dependencies.
• Communicate with stakeholders (Engineering, SRE, Platform, POs) to align release timelines and risks.
• Ensure proper documentation, including change logs and rollback plans.
• Review, prioritize, and track Change Requests (CRs) with engineering and product teams.
• Coordinate with the Change Advisory Board (CAB) for approvals and risk assessments.
• Identify and mitigate risks, ensuring backup plans for critical changes.
• Track KPIs (release frequency, success rate, downtime) to measure efficiency.
• Align release timelines with product roadmaps.
• Support engineering teams in final testing, pre-release verification, and sign-offs.
• Coordinate rollback or patches for critical post-release issues.
• Experience 3-5 years in release management, software development, or DevOps.
• Familiarity with CI/CD pipelines, cloud platforms, and deployment automation.
• Strong skills in planning, coordination, and stakeholder communication.
• Ability to assess risks, troubleshoot issues, and implement mitigation strategies.
• Experience working with cross-functional teams, including Engineering, SRE, and Product.
• Proficiency in release management tools (e.g., Jira, ServiceNow) and monitoring solutions.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*
• Don't forget to 'Like' and 'Follow' our social media channels so you won't miss any news from us. Click.

Skills:

Industry trends, Excel, English

Job type:

Full-time

• Develop and execute 360 PR plans to align with marketing team for 70% international artist projects - 30% Domestic artists projects and ensuring timely execution.
• Craft press releases, PR briefs, and media updates covering album/single releases, artist news, chart milestones, and industry trends.
• Identify and establish relationships with key media partners, journalists, KOLs, radio stations, and influencers to maximize coverage.
• Create artist decks for media, partners, and radio to enhance promotional efforts.
• Support marketing team for all PR Task including Press Release, organizing Press Conference, media visit, and many more PR tasks that needed to strengthen artist visibility.
• Lead pre-listening sessions with key radio stations, presenting artist narratives and pitching songs for airplay.
• Track streaming data, radio performance, and Out of BKK Radio chart positions daily/weekly, ensuring real-time updates and insights.
• Prepare and submit weekly and bi-weekly, Annually Radio performance and PR performance reports summarizing project performance and media impact (Impression, Media number, Reach, Media value and etc., ).
• Qualifications & Skills Strong understanding of media for the international music industry and the evolving media landscape.
• Fluent in English with excellent writing skills, translation, presentation, verbal communication.
• Good in Canva, PowerPoint and Excel for reports and presentations.
• Highly PR and media knowledge with connection for both offline (traditional media) & online media, and with a deep understanding of platform-specific trends and engagement strategies.
• Self-motivated, well-organized, adaptable, and a team player with a strong sense of responsibility.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Passionate about international music and the global entertainment industry.
• Interested? Please follow the link to submit your application today!
• Note: Only shortlisted applicants will be contacted.
• About us Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.

Skills:

ERP, SAP

Job type:

Full-time

• Strong knowledge of inventory and warehouse management systems.
• Proficient in using ERP and SAP systems.
• Good leadership and people management skills, with strong communication and interpersonal abilities.
• Capable of process improvement and continuous development (Improvement / Kaizen).
• Inventory Control and Stock Management
• Ensure the accuracy and readiness of stock items for sale by overseeing the processes of receiving, storing, and issuing goods. Ensure stock levels are accurate and items are always in sellable condition..
• Order Fulfillment Supervision
• Manage and monitor the order fulfillment process to ensure accuracy and alignment with customer requirements and predetermined plans. Supervise subordinates to ensure customers receive complete, accurate, and timely deliveries..
• FIFO Compliance in Inventory Issuance
• Ensure that inventory issuance follows the FIFO (First-In, First-Out) method to maintain accuracy and compliance with ISO standards..
• Safety and Internal Operations Oversight
• Monitor internal operations to ensure workplace safety by ensuring that employees comply with company regulations and safety policies..

Skills:

Compliance, ISO 27001, Accounting

Job type:

Full-time

• Lead the testing of internal controls related to business processes and IT systems, ensuring compliance with relevant regulations (AML, SEC, ISO 27001, PDPA).
• Assist the execution of the audit program by gathering and analyzing data to assess the effectiveness of controls and processes across the business and IT domains.
• Foster effective communication with auditees and collaborate closely with relevant teams to ensure timely and accurate delivery of audit documentation.
• Assist the IT Audit Manager with various ad-hoc tasks to enhance the efficiency and effectiveness of the internal audit team.
• Mentor and guide team members, promoting a culture of continuous improvement and adherence to best practices in IT auditing.
• Prepare comprehensive audit reports summarizing findings, recommendations, and action plans for management review.
• Identify and assess potential risks related to IT systems and processes, recommending improvements to mitigate those risks.
• Bachelor s degree in Accounting, Finance, and Information Technology.
• 4-5 years in IT audit or compliance, including supervisory experience.
• In-depth knowledge of IT governance and regulatory requirements.
• Certifications: CISA, CIA, or similar certifications.
• Understand the concept of three lines of Defense, Risk Management, Internal Control, and Auditing Process.
• Having a strong interest in the Crypto Market and Blockchain and being able to describe the basic infrastructure of the capital market or/and crypto market.
• Familiar with the concept of Anti-Money Laundry, KYC, PDPA and industry regulator.
• Leadership and team management abilities; excellent organizational skills.

Skills:

Excel, English

Job type:

Full-time

• Ensure work activities comply with the related HSE legislation and other relevant requirement.
• Assist in planning, implementation and maintain of Bollore s QHSE Management System in accordance with International Standard system and customer s requirement.
• Assist with safety program implementation at the workplace towards safety culture development.
• Lead the contractors in the implementation of Company's safety systems.
• Liaise closely with Employee / Manager /Government Regulatory Authorities on all EHS Matters.
• Conduct periodically safety inspection and audit at workplace.
• Carry out incident investigations and propose corrective and preventive actions.
• Inspect and rectify any unsafe practices and conditions at workplace.
• Maintain and update safety related documentations / records.
• Conduct Safety training and/or briefing to staff.
• Assist to organize the campaign and safety program to raise safety awareness.
• Support and communicate our CSR and sustainability initiatives.
• Assist to organize monthly Safety Committee meeting (s).
• Participate in the preparation for Audit and follow up on the actions needed from the audit findings.
• Coordinate Implementation of Emergency Preparedness and Response Plans.
• Support customer audit document and site survey.
• Take on any safety related, and other ad-hoc duties as assigned.
• WHAT ARE WE LOOKING FOR?.
• Safety officer in professional certificate is required.
• Deep understand Thai Occupational Health, Safety, and Environmental and relevant laws.
• Knowledge of ISO14001 and ISO45001 are essential. Special considerations will be given for knowledge in the other international standard requirement.
• Works well under pressure with good interpersonal and communication skills.
• Ability to travel to work in other Warehouse and Logistics sites/branches.
• Proficient computer skills, including Microsoft PowerPoint, Excel, and Word.
• Be able to communicate in English literacy.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard work and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Skills:

English

Job type:

Full-time

• To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
• To check table plan with host team, reporting to restaurant general manager prior to briefing.
• To increase our regular clientele by networking and obtaining repeat custom.
• To maintain service standards.
• To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris.
• To actively supervise restaurant open/close check lists.
• To ensure that faults and defects are reported to maintenance and action is taken without delay.
• To take food and beverage orders, and drive the service.
• To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
• To maintain the relationship with Ducasse Paris team.
• To follow complaints from guests and find mutually agreeable solutions.
• To actively supervise training sessions to ensure that staff can perform their duties correctly.
• To ensure the banking and billing are completed accurately at all times, followed by daily report.
• Other duties as assigned by superiors.
• A minimum of 2 years relevant experience in Michelin Star Restaurant.
• recruitment, training and leadership systems.
• Sales tactic.
• Leadership and team management.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Food and beverage knowledge covering all of the restaurant s menus.
• Guest s advice.
• Interested person may send your resume via APPLY NOW or.

Skills:

Assurance, eCommerce, Legal, English

Job type:

Full-time

• Grow the local moderation quality assurance team and oversee their day-to-day operation for Ecommerce business.
• Work with vendors to ensure quality targets are met by providing training programs and quality related refresher.
• Lead a multi-language moderation QA team and act as the main point of contact for quality assurance and content quality assessment tasks.
• Continuously evaluate outcomes, propose improvements for auditing procedures, and ensure a high level of productivity and quality.
• Develop and maintain QA programs complementary to the quality system, corporate objectives and policies.
• Report, analyse, and provide insights on our quality process.
• Provide reports and support the Moderation QA Manager.
• Responsible for localizing working processes and strategies, solving content concerns for local users with cross-functional teams such as content operations, product, engineering, legal and public relations.
• Bachelor s Degree or equivalent education/experience, advanced degree is preferred.
• 2+ years experience working on content quality, safety or policy in a major tech or media company.
• Recent and minimum 2+ years experience as Team Lead/Quality Manager/ Technical Lead.
• Great people management skills and currently managing large multicultural teams with diverse skills.
• Deep understanding of e-commerce compliance requirements and internet governance management.
• Demonstrate good judgment, training and management skill.
• Fluent in Thai is required as the role requires communication with the Thai market and fluency in English is also required as it is the working language.

Experience:

No experience required

Job type:

Full-time

• Core Duties .
• Consumer Content Planning.
• Take the lead in industry research in the fields of beauty, home appliances, digital products, personal care and fast-moving consumer goods. Combine users' behavioral preferences and brand marketing demands to determine topic selection and content planning.
• Coordinate the Standard Operating Procedure (SOP) from topic selection and planning to implementation and operation..
• APP (Website) Operation Planning: Be responsible for core operation indicators such as conversion rate, user retention rate and Daily Active Users (DAU).
• Build a testing system, and continuously improve the conversion efficiency from content to transaction through data analysis.
• Design a conversion funnel model from public domain traffic acquisition (social media/SEO/advertisement) to private domain user precipitation, and optimize the registration conversion path.
• Build precise content to improve DAU and user Lifetime Value (LTV)..
• Team Management .
• Be responsible for the management of the content operation team, including goal decomposition, performance assessment and professional ability cultivation.
• Establish a cross-departmental collaboration mechanism with the Chinese operation support team to promote the efficient integration of resources from all parties.
• Language Proficiency: Be able to communicate fluently in both Thai and or English).
• Be familiar with online shopping, and be good at conducting research, selecting and comparing products.
• Copywriting Ability: Have more than 3 years of content operation experience.
• Social Media Operation Experience: Be familiar with Thai social media, and those with relevant experience will be preferred.
• Communication and Coordination Ability: Have excellent communication and coordination skills, and be able to cooperate efficiently with internal teams.
• E-commerce experience is preferred. It would be even better if the candidate comes from e-commerce companies such as Lazada, Shopee, Shine, etc.
• In the later stage, the candidate will lead a team of 3 - 5 people. Preference for the candidate has team - leading experience.
• The candidate should have good copywriting skills.
• Innovative Thinking and Sense of Responsibility: Possess innovative thinking and a strong sense of responsibility, and be able to respond flexibly in a rapidly changing market environment.

Experience:

No experience required

Job type:

Full-time

• Operate and assist in the daily maintenance of the HIPPO.
• Perform manual tasks such as loading and unloading materials, cleaning equipment, and supporting the operations team.
• Identify and solve problems that may arise during operations to keep things running smoothly.
• Ensure safety protocols are followed at all times.
• Collaborate with team members to ensure efficient and effective operations.
• Maintain cleanliness and organization of the worksite and equipment.
• Report any equipment malfunctions or concerns to the supervisor.
• Assist with other operational tasks as required.
• Previous experience in manual labor or hands-on work is preferred.
• Proactive, problem-solving attitude.
• Basic English communication skills are an advantage, but not essential.
• Ability to work outdoors and in various weather conditions.
• Willingness to work 5 days a week on-site at the HIPPO.
• Ability to work well as part of a team.
• A strong sense of responsibility and attention to detail.
• The opportunity to make a meaningful impact in reducing plastic pollution.
• A dynamic and supportive work environment.

Skills:

eCommerce

Job type:

Full-time

• Manage the team on day-to-day basis and provide the first hand support to team internal escalations.
• Work with internal Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting customers/sellers/creators by working with team, peers, and management.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Contribute to special projects, that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• Actively manage direct reports, including establishing OKR goals for teams, providing feedback, coaching them to improve service quality, increase productivity and to achieve customer satisfaction.
• Monitor OKR progress against established milestones.
• Conduct trend analyses on customer satisfaction and other core measurements.
• Implement strategies to improve future operation results.
• Manage and monitor staff and team level utilization rates, team productivity, and schedule adherence (manage absenteeism and timecard issues) to make sure the final productivity goals are met.
• Develop and maintain relationships with clients by attending cross-team / cross-site meetings and responding to client feedback.
• Work with the Readiness, SOP, QA, Training and System teams to optimize new and existing processes impacting customers/sellers/creators.
• Maintain the weekly/monthly/bi-monthly reviews with teams and internal stakeholders.
• Work with Recruiting / Staffing teams to identify, interview, and recruit top talents for all tier 2 openings.
• BA/BS degree or equivalent practical experience.
• 2+ years managing teams and 5+ direct reports in Customer Service field.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Ability to function independently and within team environment with demonstrated track record in motivating and coaching staff to maximize their individual potential.
• Experience in eCommerce or marketplace platform is a plus.
• Bilingual or multilingual is highly preferred but not required.