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Experience:

3 years required

Skills:

Electrical Engineering, Automation, AutoCAD

Job type:

Full-time

• Provide expert technical support to customers for electrical systems, Busway, RMU, Transformer, Load Center, Breaker for building project.
• Collaborate closely with customers, field service technicians, and internal engineering teams to resolve technical issues in a timely and effective manner, ensuring minimal disruption to operations, REQUIRE especially knowledge of drawing design & edit like a AUTOCAD(Schneider software).
• Provide training and technical guidance to customers.
• Contribute to the development and improvement of support processes, tools, and resources to enhance the overall customer experience.
• Bachelor's degree in electrical engineering, or related field,.
• Equivalent work experience. 1+ years proven experience in a technical support role,.
• Strong problem-solving skills and the ability to analyze complex systems and identify root causes of issues.
• Customer-focused mindset with a commitment to delivering superior service and support.
• Ability to work independently and collaboratively in a fast-paced environment, with a strong sense of accountability and ownership.
• We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.
• Website: www.soneparthailand.com.

Skills:

Electrical Engineering, Electronics, English

Job type:

Full-time

• Feedback and Suggestions: Collect feedback information on product use in different markets and provide valuable suggestions for the company's new product R&D and product strategy planning.
• Spare Parts Management: Coordinate with warehouses across regions to ship spare parts and manage the repair of damaged spare parts.
• Job.
• Industry Experience: Have more than 2 years of relevant work experience in the residential energy storage or small-scale commercial and industrial energy storage industry.
• Professional Background: Majors in solar energy storage, electrical engineering, power electronics, or related fields are preferred.
• Technical Knowledge: Be familiar with mainstream home hybrid drives, PCS, batteries, and integrated systems in the market, and have solid electrical technical knowledge. Possess the ability to independently solve product failures.
• Regulatory Awareness: Be familiar with local residential energy storage-related regulations and certification requirements applicable to the assigned market region.
• Market Insight: Understand the local sales networks, installer ecosystem, and key customer profiles in the assigned region, with the ability to effectively promote products at the installer level.
• Language & Communication: Proficiency in both English and the local language(s) of the assigned market is preferred to facilitate effective cross-regional communication.
• Willingness to Travel: Be willing to travel within the assigned region as required by the job and accept occasional international business trips to other regions as needed.

Skills:

Leadership Skill

Job type:

Full-time

• Will Be: Technical Support and Issue Resolution Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications. Provide responsive technical support through digital channels, from the NI office, and at customer locations. Guide customers through product start-up, application troubleshooting, system recovery, and solution maintenance. Act as the technical point of escalation for complex product, platform, and system issues while maintaining ownership of the customer interac ...
• You build strong customer and cross-functional relationships to achieve shared goals. You effectively analyze technical challenges, diagnose root causes, and develop practical solutions. You communicate clearly and proactively with customers and internal stakeholders, providing timely updates and managing expectations. You demonstrate strong ownership, accountability, and persistence, driving issues through resolution while maintaining a focus on customer success and continuous improvement. For This Role, You Will Need: Experience troubleshooting technical issues involving hardware, software, platforms, systems, or automated test equipment. Ability to diagnose problems, identify root causes, and implement sustainable solutions. Strong customer-facing communication and relationship-building skills. Ability to work effectively with cross-functional teams including R&D, Manufacturing, Services Engineering, Logistics, and Sales. Willingness and ability to travel up to 75% based on customer and business needs. Commitment to delivering high-quality technical support while meeting service-level commitments and customer satisfaction expectations.
• Preferred.
• That Set You Apart: Experience supporting NI products, platforms, systems, or automated test equipment. Knowledge of test and measurement applications, distributed I/O systems, and production test environments. Experience providing field service, preventive maintenance, or managed services support. Familiarity with Knowledge-Centered Service (KCS) practices and technical knowledge management. Experience delivering customer training, technical coaching, or application support. Understanding of large-scale deployments and production environments. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Experience:

3 years required

Skills:

Spring Boot, Kubernetes, Docker, Java, English

Job type:

Full-time

• Bangkok, Thailand.
• Full-time.
• Salary: unknown currency 500,000-800,000.
• Workplace: on_site.
• Department: Engineering.
• Youtap Limited is a global fintech and software company delivering digital banking, payments, digital wallet, and merchant commerce solutions for financial institutions, businesses, and consumers. Our work sits at the intersection of technology and commerce, helping clients deliver reliable, connected digital experiences across critical financial services.
• As a Technical Support Engineer, you will play an important role in maintaining the performance and reliability of platforms that support loyalty, payments, wallets, and merchant services. This role is well suited to someone who enjoys solving technical problems, working across client environments, and partnering closely with internal teams to keep complex systems running smoothly.
• Provide technical support for Youtap's loyalty, payment, wallet, and merchant platforms.
• Troubleshoot software, API, and integration issues across client environments.
• Monitor incidents, resolve escalations, and maintain service-level response targets.
• Document support procedures, root causes, and resolution steps for recurring issues.
• Collaborate with engineering and product teams to investigate complex technical problems.
• 3+ years of technical support experience.
• Experience supporting fintech, payments, wallet, or merchant commerce platforms.
• Strong troubleshooting experience across software issues, APIs, and third-party integrations.
• Experience with incident management, handling support escalations, and working in SLA-driven support environments.
• Experience documenting technical issues, root causes, and resolution procedures clearly.
• Hands-on experience with Java and Spring Boot, along with familiarity with Docker and Kubernetes.
• Proven ability to collaborate effectively with engineering and product teams and to work directly with external customers.
• Fluency in English and Thai.
• Eligibility to work in Thailand.
• Experience working with CI/CD practices is a plus.
• Benefits will be discussed with the successful candidate.
• Apply.
• Apply at Youtap Limited](https://apply.workable.com/youtapcareers/j/66E2FD0302/apply).

Skills:

Product Testing, Teamwork, Python, Linux, English

Job type:

Full-time

• Resolve complex technical issues across production and non-production environments.
• Own and troubleshoot customer cases from a global support queue.
• Provide clear, timely updates and proactively manage customer expectations.
• Collaborate cross-functionally to deliver high-quality, seamless customer experiences.
• Apply Knowledge-Centred Support (KCS) methodology to document solutions.
• Author, publish, and continuously improve knowledge base articles.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Participate in product testing, including new releases.
• Contribute to improving customer-facing documentation (Wiki & Zendesk).
• Effectively manage workload and priorities in alignment with team objectives.
• Continuously expand your expertise across the Trustonic SaaS platform.
• What you bring.
• Experience & Background.
• Demonstrable years of relevant technical support experience.
• Experience with support tools such as JIRA and Zendesk preferred.
• Fluent English (written and spoken) - able to explain complex technical topics clearly.
• Technical Skills.
• SQL databases.
• Linux (SSH keys & certificates).
• Git.
• APIs.
• Basic scripting (BASH or Python).
• Working knowledge of AWS.
• Exposure to mobile technologies (highly advantageous).
• What make you, you.
• Adaptable - open to change and continuously improving processes.
• Action-oriented - take ownership, meet commitments, and drive results.
• Organised & decisive - prioritise effectively and manage workload confidently.
• Technically confident - solid understanding of your domain and responsibilities.
• Growth-focused - proactive about learning and receptive to feedback.
• A clear communicator - able to influence, facilitate, and align teams.
• Collaborative - foster positive teamwork and knowledge sharing.
• Ethical & accountable - act with integrity and uphold our culture.
• Bachelor's Degree or equivalent experience.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

Experience:

2 years required

Skills:

Electrical Engineering, Product Development, Electronics, English

Job type:

Full-time

• Provide technical support for residential energy storage products, including energy storage batteries, inverters, and integrated systems, to ensure reliable product operation.
• Diagnose and resolve technical issues arising during product installation, operation, repair, and maintenance.
• Maintain effective communication with customers worldwide to understand their needs, collect feedback, and address after-sales complaints and service concerns.
• Assist local after-sales teams in analyzing product quality issues, developing solutions, and tracking problem resolution.
• Deliver technical training and guidance to customers, installers, and business partners on product operation, installation, troubleshooting, repair, and maintenance.
• Collect and analyze product feedback from different markets and provide recommendations for product development and product strategy improvement.
• Coordinate spare parts shipments with regional warehouses and manage the repair process for damaged spare parts.
• Collaborate with relevant technical and service teams to resolve recurring product issues and improve after-sales service quality.
• Support local teams in understanding product requirements, technical specifications, and applicable regulatory and certification requirements.
• Maintain awareness of local residential energy storage regulations, certification requirements, sales channels, and installer networks in assigned markets.
• Perform other related duties as assigned.
• What You'll Need.
• At least 2 years of relevant work experience in residential energy storage or small-scale commercial and industrial energy storage.
• A degree or educational background in Solar Energy, Electrical Engineering, Power Electronics, or a related field is preferred.
• Solid electrical technical knowledge and familiarity with residential hybrid inverters, Power Conversion Systems (PCS), energy storage batteries, and integrated energy storage systems.
• Ability to independently troubleshoot and resolve product failures.
• Knowledge of residential energy storage regulations and certification requirements in the assigned market.
• Understanding of local sales channels, installer networks, and key customer groups.
• Ability to communicate technical information effectively and support product promotion among installers and business partners.
• Good command of English and the local language of the assigned market to facilitate effective communication.
• Strong technical problem-solving, customer service, communication, and coordination skills.
• Willingness to travel within the assigned region and undertake occasional international business trips as required.
• What We Offer.
• Competitive salary based on experience.
• KPI and performance-based bonus.
• Transportation / shuttle bus support.
• Housing and meal benefits.
• Group insurance and Social Security.
• Chinese language allowance, subject to eligibility.
• Training and career development opportunities.
• Opportunity to work with energy storage technology in an international business environment.
• Join BYD THAILAND as an RES-Technical Support Engineer and contribute to reliable energy storage solutions through technical expertise, effective troubleshooting, and excellent customer support.

Experience:

2 years required

Skills:

Mechanical Engineering, Product Development, Project Management, Industry trends, Teamwork

Job type:

Full-time

• Technical Consultation.
• Conduct technical assessments of customer requirements.
• Provide expert advice on power, thermal and monitoring solutions.
• Create technical specifications, statement of compliance to requirement and solution proposals.
• Analyze customer applications and recommend suitable products.
• Customer Support.
• Responding to technical inquiries from customers and sales teams.
• Conduct product demonstrations and presentations.
• Provide technical training to customers and internal teams.
• Support proof-of-concept implementations.
• Sales Support.
• Work closely with sales teams to develop technical solutions.
• Attend customer meetings, marketing events, product presentation and demonstrations.
• Prepare technical documentation including solution proposal and presentations.
• Help develop winning proposals and cost estimates.
• Product Expertise.
• Maintain in-depth knowledge of power thermal products.
• Stay updated on industry trends and competitive products.
• Provide feedback for product development.
• Document technical specifications and use cases.
• Project Management.
• Coordinate with various departments for customer solutions.
• Ensure technical deliverables meet customer expectations.
• Bachelor Mechanical Engineering degree.
• Proficient in MS Office, Excel, Word, AutoCAD.
• Strong understanding of power systems and thermal management.
• Excellent communication and presentation skills.
• Problem-solving abilities.
• Project management experience.
• Customer-focused mindset.
• 2-3 Years Experiences.
• Diligent, honest, patient, highly disciplined, and with an unlimited commitment to providing support.
• Proficient in Thai and English communication skills.
• Capable of working independently with minimal supervision, self-driven, and able to work under pressure.
• Self-motivated, proactive, and detail-oriented.
• Committed to service excellence and goal-oriented.
• Strong interpersonal skills.
• Capable of working under pressure and being self-driven.
• Applicable knowledge of electrical and mechanical systems.
• Familiarity with data center facility and critical power systems.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to interact with clients and internal teams.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of data center standards and procedures related to electrical and mechanical system.
• Knowledge of data center standards and procedures related to electrical and mechanical system.
• TIME TRAVEL REQUIRED.
• 20% - 50%.
• The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
• OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
• OUR STRATEGIC PRIORITIES.
• Customer Focus.
• Operational Excellence.
• High-Performance Culture.
• Innovation.
• Financial Strength.
• OUR BEHAVIORS.
• Own It.
• Think Big and Execute.
• Act With Urgency.
• Own It.
• Drive Continuous Improvement.
• Promote Transparent and Open Communication.
• Learn and Seek Out Development.
• Foster a Customer-First Mindset.
• Lead by Example.
• At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
• Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.

Experience:

3 years required

Skills:

Electronics, English

Job type:

Full-time

• Perform machine installation, commissioning, evaluation, and routine maintenance for customers.
• Provide troubleshooting support and application advice to customers and agents to ensure optimal machine performance.
• Maximize the utilization of Koh Young machines at customer sites through effective service and issue resolution.
• Conduct training sessions for customers and agents to enhance operational knowledge and efficiency.
• Collaborate with and manage distributors to maintain excellent customer service and support standards.
• Candidate must possess at least an Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Engineering (Electronics/Mechatronics/Electromechanics), or equivalent.
• 1-3 years of SMT experience preferred. Experience in AOI and SPI machines is an advantage.
• Good command of English (both written and spoken) is required.
• Must have own transportation.
• Willing to travel (Domestic and Overseas).
• Meticulous, independent, and eager to learn, with the ability to manage and execute assigned tasks effectively.
• Strong interpersonal and communication skills.
• Comprehensive training and mentorship will be provided to all new hires, with opportunities for growth, including overseas customer support for those demonstrating strong potential.
• Current Salary.
• Expected Salary.
• Notice Period (if applicable).

Experience:

5 years required

Skills:

Chemical Engineering, Microsoft Office, Problem Solving, Data Analysis, Petrochemical, Negotiation, English

Job type:

Full-time

• We are seeking an experienced.
• Chief Customer Quality Engineer.
• to reinforce our Team and business requirements.".
• Create and issue specifications for raw materials, auxiliary materials, and packaging components, ensuring alignment with quality standards and project goals.
• Develop and update technical documentation for twisting, weaving, standard weaving plans, dip recipes, and mixing procedures. Use data analysis and customer requirements to drive quality improvements in production.
• Define and revise process and outgoing quality limits for greige cord, greige fabric, dipped fabric, dip solutions, and auxiliary materials - ensuring compliance with both internal benchmarks and customer expectations.
• Responsible for customer trials, providing technical explanations and comments to support successful approvals.
• Lead technical investigations and evaluations in response to customer claims, ensuring timely and accurate resolution of quality concerns.
• Organize and execute root cause analyses for quality issues. Propose and implement corrective actions, monitor outcomes, and refine solutions as needed.
• Serve as the technical point of contact during customer visits and audits, confidently addressing all product-related inquiries and ensuring a professional representation of our capabilities.
• Bachelor's degree or above in Chemical Engineering, Chemical Science, Petrochemical or Manufacturing Technology. At least 5 years of professional experience in related field.
• Required Skills.
• Knowledge of computer skills, e.g. Microsoft Office (Excel, Word, PowerPoint, Outlook) and Minitab.
• Strong ownership, independently finish work, be good at analysis and communicate, team work spirit and could lead a team.
• Ability of multi task, problem solving and negotiation skills, team-oriented and the ability to work under pressure.
• Good in communication, interpersonal skill, presentation skill and facilitation skill.
• Excellent command of written and spoken English.
• No restriction to travel in and abroad.
• Group Insurance (Life insurance, Accident insurance, and medical insurance).
• Medical Treatment Expense Support.
• Provident Fund.
• Shuttle bus from Rojana Industrial Park, Ayutthaya Province: Ayutthaya province, Sukhumvit (Phakanong- Bangchak, Sukhumvit 62), Rangsit - Klong 8.
• Birthday Voucher.
• Employee's uniform.
• Marriage gift.
• We focus on the needs and expectations of customers & all stakeholders. We value different perspectives and inclusion in decision making also we strive to be a pioneer of innovation, create long term and sustainable value. We provide equal opportunities to each and every one and embrace differences.
• At Kordsa, we hire without prejudice and without discrimination regarding race, gender, religion, color, national or social origin, ethnicity, age, marital status, disability, sexual orientation, gender expression or political view.
• Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Kordsa is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to be a part of us!.

Experience:

8 years required

Skills:

Project Management, Electronics, Teamwork, Assembly

Job type:

Full-time

• Act as the primary on-site technical liaison between TE and assigned suppliers.
• Support New Product Introduction (NPI), transfer projects, and production ramp-up activities.
• Monitor supplier production performance, capacity utilization, and operational readiness.
• Drive issue resolution for manufacturing, quality, capacity, and delivery challenges.
• Collaborate with Engineering, Quality, Operations, Supply Chain, and Sourcing teams.
• Support Root Cause Analysis (RCA) and implementation of corrective and preventive actions.
• Evaluate manufacturing processes and identify opportunities for productivity improvement.
• Conduct supplier assessments, process audits, and readiness reviews.
• Ensure compliance with TE standards, product requirements, and customer expectations.
• Provide regular reports on supplier performance, risks, escalation status, and improvement activities.
• Lead or support continuous improvement projects to improve quality, cost, delivery, and operational efficiency.
• What your background should look like.
• Bachelor's degree in Mechanical, Industrial, Electronics, Manufacturing Engineering, or related disciplines.
• Minimum 8 years of experience in manufacturing, supplier engineering, process engineering, quality, or operations.
• Strong knowledge of manufacturing processes, NPI, and production management.
• Proven experience working directly with suppliers and cross-functional teams.
• Experience driving process improvements and resolving manufacturing issues.
• Familiarity with Lean Manufacturing, Six Sigma, SPC, PFMEA, and problem-solving methodologies.
• Strong communication, project management, and stakeholder management skills.
• Willingness to work at supplier sites and travel as required.
• Experience in electronics, connector, cable assembly, automotive, or high-volume manufacturing environments.
• Strong understanding of supplier operations and production processes.
• Hands-on experience supporting NPI, production transfer, or factory ramp-up projects.
• Ability to analyze production, quality, and operational data to drive improvements.
• Strong troubleshooting and root cause analysis capabilities.
• Experience working in a fast-paced multinational manufacturing environment.
• Self-driven with excellent collaboration and influencing skills.
• Comfortable working directly with suppliers and leading improvement initiatives.
• Competencies.
• Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.

Skills:

Electrical Engineering, Recruitment, Automation, Assurance, English

Job type:

Full-time

• Driving Presales Technical Consulting: Lead the presales consulting phase by translating complex customer requirements into high-performance WinCC OA SCADA architectures across the Asia Pacific region.
• Developing and Validating Technical Proposals: Manage the development and validation of technical proposals, ensuring WinCC OA solutions are technically feasible, scalable, and commercially viable.
• Designing Custom Industrial Solutions: Provide expert application engineering suppor ...
• Providing Advanced Technical Troubleshooting: Act as the regional escalation point for 2nd and 3rd level technical issues, ensuring long-term customer success and system stability following implementation.
• Collaborating with Global Stakeholders: Partner with Product Management, Sales, and R&D teams to align regional market requirements with the global industrial software roadmap.
• Supporting Regional Market Expansion: Enable local country teams through technical knowledge transfer and train-the-trainer programmes to increase WinCC OA adoption across emerging markets.
• Strong Technical Academic Background: Hold a degree in Electrical Engineering, Information Technology, Computer Science, or a related discipline from a recognised technical university.
• Deep SCADA Systems Expertise: Bring extensive experience in SCADA system design and engineering, with strong preference for proficiency in WinCC OA or similar object-oriented SCADA platforms. Practical experiences to implement OT/IT integration project.
• Hands-On Industrial Automation Experience: Demonstrate practical knowledge of testing and commissioning industrial automation components within real-world manufacturing environments. Those with a background in IT will have an added advantage.
• Regional Mobility and Language Capability: Possess professional fluency in English and willingness to travel frequently across Asia Pacific, with occasional global travel to support key project milestones.
• Strong Analytical Problem-Solving Skills: Apply a proactive and resilient approach to analysing and resolving complex software defects and system integration challenges in high-pressure situations.
• Customer-Focused Communication Skills: Effectively communicate complex technical concepts to non-technical stakeholders, translating engineering solutions into clear business value.
• Flexibility: Inclusive and flexible working environment with hybrid and remote options.
• Welfare: Comprehensive welfare programs and health insurance extendable to your family; professional accident insurance.
• Growth Opportunities: Continuous and individual learning journeys.
• Inclusive Culture: A team culture where you can be yourself.
• CV Screening.
• Talk with our recruiter to get to know your motivation & your experience.
• 1-2 Business Interviews.
• Offer.
• Come join us, and for everyone!.
• We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
• Public Notice: Recruitment Fraud.
• We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.

Experience:

1 year required

Skills:

Analytical Thinking, Problem Solving, SQL, English

Job type:

Full-time

• Bangkok, Thailand.
• Full-time.
• Workplace: on_site.
• Department: COE.
• Working Location: Empire Tower (100% onsite, accessible via BTS Chong Nonsi).
• Bank Client Support (BCS) serves as the primary technical liaison between the company and banking partners. This role is responsible for managing technical relationships, supporting operational stability, coordinating incident management, and ensuring smooth collaboration between banks and internal teams. The BCS acts as a trusted advisor to bank clients by providing proactive communication, technical guidance, performance monitoring, and continuous service improvement. The role may also support technical onboarding activities for newly onboarded banks when required.
• Act as the primary technical point of contact for bank clients.
• Support technical onboarding activities for newly onboarded banks when required.
• Proactively monitor payment and transaction performance, identify issues, and drive improvement initiatives.
• Manage incident communication and coordinate resolution with internal and external stakeholders.
• Drive Quarterly Business Reviews (QBRs) and strengthen long-term relationships with banking clients.
• Collaborate cross-functionally with Product, Engineering, NOC, Operations, and external partners.
• Be available for critical production incidents outside office hours (on-call or rotation schedule) to support bank clients and coordinate issue resolution.
• Bank Client Management.
• Act as the primary technical point of contact for assigned bank clients.
• Build strong relationships with bank stakeholders and maintain regular technical communication.
• Support technical onboarding activities for newly onboarded banks, including setup coordination, testing support, and production readiness validation when required.
• Conduct client sessions on integration flow, operational processes, and troubleshooting procedures.
• Technical Support & Incident Management.
• Act as the first line of technical communication for production incidents affecting bank clients.
• Coordinate with internal teams and external partners for incident investigation, root cause analysis (RCA), and mitigation plans.
• Monitor payment channel and transaction performance (success rate, decline patterns, error codes) and propose optimization opportunities.
• Communicate planned maintenance, incidents, risk notifications, and resolutions to clients proactively.
• Ensure timely follow-up and resolution under defined SLA commitments.
• Relationship Management & Continuous Improvement.
• Collect client feedback and collaborate internally for system improvements and service enhancements.
• Organize and lead Quarterly Business Reviews (QBRs) to present performance metrics, incident trends, and improvement initiatives.
• Identify operational risks, recurring issues, and improvement opportunities to enhance overall client experience.
• Collaborate closely with Product, Engineering, Operations, NOC, and other internal stakeholders to drive service excellence.
• Be available for critical production incidents outside office hours (on-call or rotation schedule) to support bank clients and coordinate issue resolution.
• Key Competencies.
• Able to communicate technical issues, operational impacts, and updates clearly and promptly to bank clients.
• Understands client expectations and acts as a trusted advisor to banking partners.
• Skilled at incident triage, root cause analysis, and coordinating effective resolutions.
• Works effectively with Product, Engineering, Operations, NOC, and external stakeholders.
• Takes end-to-end ownership of client issues, service quality, and follow-up actions.
• Able to analyze transaction performance, identify trends, and recommend optimization opportunities.
• Capable of managing relationships with multiple stakeholders across both technical and business functions.
• Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent experience).
• 1-3 years of experience in Customer Success, Payment Operations, Technical Support, or related roles.
• Good understanding of payment ecosystems and transaction flows (Acquirer, Issuer, API/webhook integrations, settlement flow, etc.).
• Hands-on experience with API testing tools (Postman, cURL) and data querying (SQL preferred).
• Ability to work effectively under time-sensitive SLAs and production support environments.
• Familiarity with monitoring tools (Datadog, OpenSearch) and incident management systems (Jira).
• Strong communication skills in English, especially clear and well-structured writing skills.
• Strong presentation and stakeholder management skills, including experience conducting client meetings and QBRs.
• Ability to work under pressure, prioritize effectively, and manage multiple client accounts simultaneously.
• Team-oriented mindset with strong willingness to learn, attention to detail, and high adaptability.
• We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.
• Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.
• Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: [https://2c2p.com/candidate-privacy-notice.](https://2c2p.com/candidate-privacy-notice.).
• By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.
• Apply.
• Apply at 2C2P](https://apply.workable.com/2c2p/j/F473412A5A/apply).

Experience:

4 years required

Skills:

Negotiation, Leadership Skill, Teamwork, English

Job type:

Full-time

• Provide first-level technical support for blow molding equipment, including diagnosing, reproducing, and resolving issues in a timely manner.
• Manage customer service tickets end-to-end, including documentation, tracking, prioritization, and escalation.
• Act as the primary liaison for customer technical inquiries, delivering support via remote channels and onsite when required.
• Support and coach service engineers through technical guidance, troubleshooting, and onsite assistance for complex cases.
• Recommend effective technical solutions and preventive measures based on issue analysis and recurring trends.
• Coordinate and communicate across internal functions (Support, Sales, Engineering, Product Management, Consulting) and external stakeholders.
• Manage warranty and claim-related cases, ensuring proper documentation and follow-up.
• Track service activities, maintain accurate records, and prepare timely performance reports.
• Identify and implement tools or improvements to enhance service efficiency and quality.
• Drive continuous improvement through process optimization and service excellence initiatives.
• Transfer knowledge to engineers and internal teams, including coaching, auditing, and competency development.
• Support training initiatives as Customer and Service Trainer within internal Academy programs.
• Your Profile You contribute.
• Bachelor's Degree in Engineering or a related technical field.
• 4-7 years of experience as a Service Engineer, preferably in beverage line processes or blow moulding systems.
• Proven experience in customer management and technical support within an industrial or manufacturing environment.
• Strong technical troubleshooting, diagnostic, and problem-solving skills.
• Proficient in English (spoken and written).
• Strong customer orientation with the ability to manage and resolve client issues effectively.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated leadership and coaching capabilities to support engineer development.
• High level of teamwork and ability to collaborate across functions, departments, and business units.
• Strong time management, organizational, and coordination skills.
• High learning aptitude with the ability to quickly adapt to new technologies and processes.
• Structured and analytical problem-solving competence.
• Willingness and ability to travel frequently (approximately 60% of total working time annually, excluding leave).
• Ability to work in a dynamic, customer-facing environment with both onsite and remote support responsibilities.
• Regular interaction with internal stakeholders across teams, departments, and business units, as well as external customers and suppliers.
• Comfortable with an instructional and consultative communication style, including coaching, training, and technical guidance.
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

Experience:

5 years required

Skills:

Project Management, Microsoft Office, Leadership Skill, English

Job type:

Full-time

• Provide Technical Supports in MEP & FLS Systems to Project.
• Development & Property Management Team.
• Research New/Advanced/Energy-efficient/Sustainable.
• Technologies that relate to MEP & FLS Systems.
• Work with Energy Management Manager in Review Energyefficient Solutions for Design & Construction and Operation &.
• Maintenance advised by Energy Consultant.
• Work with Sustainability Manager in Review Environmental.
• Sustainability Solutions for Design & Construction and.
• Operation & Maintenance advised by Sustainability Consultant.
• Write Reports detailing Results of Evaluations and Present them to Management, along with Recommendations for.
• Execution.
• Bachelor's degree or above in Mechanical / Electrical / Sanitary / Environmental Engineering.
• Minimum 5 Years of Experience in Leading Design Team for Design of MEP & FLS Systems for High-rise Buildings and / or Extra-large Buildings (Experiences with Recognized Hotel Chains are Advantage).
• Competent Skills in Microsoft Office.
• Competent Skills in English.
• Competent Analytical and Problem-solving Skills.
• Competent Project Management and Team Leadership Skills.
• Ability to Multi-task, Manage Competing Priorities, and Thrive in a Fast-paced, Dynamic Work Environment.

Skills:

Software Development, DevOps, SQL

Job type:

Full-time

• Provide expert level 2 technical support for various LMWN products to customers and internal partners.
• Analyze issues from Customer Service (level 1), identify the root cause, lead the investigation and own the problem resolution.
• Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
• Follow all policies and procedures for managing and raising customer issues to reduce resolution times by following the best practices and SLAs.
• Work with all stakeholders to enhance customer's support experiences.
• Call out major, elusive, and recurrent issues that are impacting clients.
• Contribute product/technical troubleshooting knowledge-based articles for internal teams.
• Able to work shifts and on weekends including holidays (a rotation basis).
• Proven experience in Application Support, DevOps, or SRE team.
• Logical problem solver who is self-motivated and a strong contributor within a team.
• Proactive, initiative, and willing to learn new things.
• Ability to work in a fast-paced environment and still be able to maintain quality of work.
• Solid understanding of operating systems, networks, and SQL (knowledge of any programming language is a plus).
• Familiar with troubleshooting and monitoring tools (Kibana, Grafana) are a plus.
• Experience in a customer service environment and having outstanding Customer Service skills thorough knowledge of incident/problem/change processes.
• Experience with Food Delivery Business or POS would be an advantage.
• Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Ability to partner with business and technology stakeholders to successfully deliver projects or resolutions to customer concerns.

Skills:

ERP, SQL, English

Job type:

Full-time

• Provide support of off-the shelf software packages (Tier 2 and Tier 3).
• Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training.
• Perform installation and support of specialized systems (e.g. special warehouse systems).
• Monitor company's software updates and new software releases and recommend migration to these versions if necessary.
• Follow release of new software which can potentially interest the company, and recommend their purchase.
• Update validation status of CFR 21 Part 11 applicable to information systems.
• Study project-specific IT equipment provided by company's clients, conduct required user training and provide further equipment support.
• Conduct regular technical audits in the company's departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4.
• University or College degree, Computer Science/IT specialty.
• Full working proficiency in English (written and spoken).
• Solid technical background.
• Experience supporting business applications, software platforms, or enterprise systems.
• Prior experience in systems analysis is a plus.
• Experience with Jira Service desk and Confluence or similar products is a plus.
• Experience in systems development and systems validation is a plus.
• Experience with creating SQL queries.
• Background in testing (preparing test cases and execution of test scripts) is a plus.
• Excellent communication and collaboration skills.
• Strong analytical skills.
• Ability and desire to work in a service-oriented and customer-focused environment.
• Stable, privately-owned company, organically growing since 1995.
• Intensive induction program, technical and industry-related trainings for an optimal start and continuous development.
• Diverse projects that include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more.
• Friendly and supportive atmosphere in a committed team.
• International environment, with colleagues around the world.
• Opportunities to quickly see the results of your work.

Skills:

Electronics, Automation, Linux, Good Communication Skills

Job type:

Full-time

• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
• Software Management.
• Support installation, configuration, and patch management for enterprise applications.
• Assist in maintaining software license compliance and inventory records.
• Collaborate with vendors and internal teams for updates and troubleshooting.
• Client & Regional IT Support.
• Provide Tier 1 IT support to end users, escalating complex issues when necessary.
• Assist with troubleshooting network, system, and application issues across multiple countries.
• Ensure timely support coverage for regional offices in VN.
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
• Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems and software deployment.
• Strong problem-solving skills with attention to detail.
• Good communication skills for supporting regional stakeholders.
• Ability to work collaboratively in a distributed team environment.
• Preferred Skills (Nice to Have).
• Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
• Hands-on experience from internships/projects in IT security or client support.
• Basic scripting (PowerShell, Python, or Bash) for automation tasks.
• Experience with software asset management tools or endpoint management platforms.
• What We Offer.
• Training and mentorship in cybersecurity and enterprise IT support.
• Regional exposure across Southeast Asia and Australia.
• Opportunities for career growth within a dynamic IT environment.

Skills:

Cloud Computing, Amazon AWS, Web Services, Linux, UNIX

Job type:

Full-time

• คุณจะได้ทำอะไร - คุณจะรับผิดชอบการจัดการและดูแลระบบปฏิบัติการ บริหารเซิร์ฟเวอร์ จัดการเครือข่าย สร้างแดชบอร์ดแสดงกราฟ และปรับปรุงระบบต่างๆ คุณจะต้องเข้าใจสถาปัตยกรรมระบบที่ได้รับมอบหมาย เพื่อวางแผนและแก้ไขปัญหาได้อย่างมืออาชีพ ทั้งแบบแมนนวลและอัตโนมัติ นอกจากนี้ คุณจะพัฒนาสคริปต์หรือโปรแกรมเพื่อลดความซ้ำซ้อนของกระบวนการทำงาน.
• ทำไมงานนี้ถึงสำคัญ - เรามุ่งมั่นปฏิบัติตามข้อตกลงระดับการให้บริการ (Service Level Agreement - SLA) เพื่อสร้างความมั่นใจให้ลูกค้าในด้านความเสถียรและความสามารถของระบบที่เราดูแล โดยระบบของเราให้บริการต่อเนื่องตลอด 24 ชั่วโมงโดยไม่หยุดชะงัก.
• อะไรเป็นความท้าทาย - การจัดการและดูแลระบบเป็นงานที่หลากหลายและท้าทาย สะท้อนถึงการเปลี่ยนแปลงอย่างรวดเร็วของเทคโนโลยีคลาวด์ ในบทบาทนี้ คุณจะได้ศึกษาและประยุกต์ใช้ความรู้เพื่อแก้ปัญหาทั้งด้านเทคนิคและธุรกิจ คุณจะเป็นส่วนสำคัญในการพัฒนาและปรับปรุงกระบวนการทำงานให้มีประสิทธิภาพ ผ่านการจัดทำ SLA แผนภาพ ขั้นตอนการทำงาน เครื่องมือเฉพาะทาง และเอกสารอ้างอิง รวมถึงการวางแผนและคาดการณ์เหตุการณ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไปในสาขาคอมพิวเตอร์หรือสาขาที่เกี่ยวข้อง.
• มีความรู้และความเข้าใจด้านเทคโนโลยีสารสนเทศและการสื่อสารอย่างลึกซึ้ง.
• สื่อสารภาษาอังกฤษได้ดีในการทำงาน.
• มีความสนใจและ/หรือประสบการณ์ด้าน Amazon Web Services.
• มีประสบการณ์ในการดูแลและจัดการระบบและเครือข่าย.
• มีความรู้และประสบการณ์เฉพาะทางด้านระบบ เครือข่าย หรือความปลอดภัยข้อมูล.
• มีความเชี่ยวชาญด้านเครื่องมือและโปรแกรมของ Linux/Unix.
• มีประสบการณ์ดูแลระบบแบบ 24x7 และจัดการปัญหาผ่านระบบ Ticket.
• มีประสบการณ์ใช้เครื่องมือดูแลระบบเฉพาะด้าน Server หรือ Application.
• สามารถวิเคราะห์ปัญหาและจัดการ Operations สำหรับระบบขนาดใหญ่.
• มุ่งมั่นในการเรียนรู้และพัฒนาตนเองอย่างต่อเนื่อง.
• มีความอดทนและมุ่งมั่นในการแก้ไขปัญหา.
• ทำงานร่วมกับทีมได้ดีและสนับสนุนเพื่อนร่วมงาน.
• พร้อมรับและปรับตัวต่อการเปลี่ยนแปลงด้านเทคโนโลยีและนวัตกรรม.
• เพิ่มเติม.
• โปรดคลิกที่ ลิงก์นี้ เพื่อศึกษารายละเอียดเกี่ยวกับการทำงานกับเรา [link removed].
• OverviewOur Operations & Support team is dedicated to managing mission-critical systems for customer operations through modern, efficient technologies. We employ diverse tools and methods to ensure our clients' systems operate smoothly. Within the team, you'll gain hands-on experience handling issues related to Amazon Web Services and other vendors, ensuring we deliver optimal solutions to our clients. This leads to an exceptional cloud experience.
• DailiTech seeks individuals who are passionate about problem-solving, work professionally with clients, and possess extensive technical knowledge. This includes expertise in Linux and Windows operating systems, system administration, networking, programming, security, and readiness to collaborate with application development teams to deploy systems to Production.
• More details.
• You'll manage operating systems, servers, and networks, create data visualization dashboards, and implement system upgrades. You must understand the architecture of assigned systems to plan and execute solutions professionally, both manually and through automation. Additionally, you'll develop scripts and programs to streamline processes.
• Why this job is important - We are committed to meeting Service Level Agreements (SLAs) to ensure our customers trust in the stability and capability of our managed systems. This is demonstrated through our continuous 24/7 system operation without interruption.
• What the challenge is - System management is a diverse and challenging field that reflects the rapid evolution of cloud technology. In this role, you'll apply your expertise to address both technical and business challenges. You'll be instrumental in developing efficient operational processes, demonstrated through SLAs, diagrams, workflows, specialized tools, and documentation. You'll play a key role in planning and preparing for future scenarios.
• Bachelor's degree or higher in Computer Science or related field.
• In-depth knowledge and understanding of information technology and communications.
• Strong English communication skills for workplace interaction.
• Interest and/or experience in Amazon Web Services.
• Additional qualifications considered.
• Proven experience in system and network management.
• Specialized knowledge in systems, networks, or data security.
• Expertise in Linux/Unix tools and software.
• Track record of 24x7 system management with ticket-based issue resolution.
• Experience with server or application-specific management tools.
• Capability to analyze and manage operations for large-scale systems.
• Personal qualifications.
• Committed to continuous learning and self-development.
• Patient and determined in problem-solving.
• Strong team player who supports colleagues.
• Adaptable to technological changes and innovation.
• Additional information.
• Please click on this link to learn more about working with us. [link removed].

Experience:

6 years required

Skills:

Product Development, Project Management, Risk Management, Problem Solving, Recruitment

Job type:

Full-time

• Manage an enterprise-sized solution base of more than 6,500 endpoints.
• Provide technical support and perform maintenance, Upgrade / install application or operating system software and hardware.
• Provide 1st level security solution support ensuring specified service levels are met.
• Perform service monitoring and reporting, with a focus on risk management and compliance.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, hardware/software and services.
• Lead projects and change management initiatives.
• Able to quickly attain an understanding of the functionality and technology of operating systems as well as an understanding of business critical applications and their potential major issues.
• Able to provide input to and work with the larger security team members to develop and refine additional monitoring content and use cases. Keep and relay detail status reports of daliy/weekly/monthly activity.
• Knowledge/Skills/Competencies.
• Knowledge of computer operations/Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Knowledge of networking.
• Strong knowledge of end-point security management tools and processes.
• Strong knowledge of Information Security.
• Intermediate level of understanding in Project Management as well as Change Management.
• Knowledge of IT requirements for an end to end solution, including security, business continuity and disaster recovery.
• Knowledge of team budget and tracking mechanisms.
• Knowledge of IT delivery/operations, analysis, design and development.
• Ability to predict, detect and respond to potential malicious factors.
• Strong leadership skills and ability to work in a team environment.
• Strong customer service orientation.
• Strong analytical, troubleshooting and problem solving skills.
• Good communication (both oral and written) and documentation skills.
• Leadership and teamwork skills.
• Ability to plan projects and tasks.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• 4 to 6 years of relevant experience in a similar role or industry.
• Typical.
• Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

4 years required

Skills:

Quality Assurance, Data Analysis, Electronics, Assurance

Job type:

Full-time

• Collaborate closely with contract manufacturers to ensure seamless production processes, addressing any issues or challenges that arise.
• Conduct thorough quality control checks and audits to maintain the highest standards of product quality.
• Provide technical support and guidance to contract manufacturers, offering expertise and solutions to optimize their operations.
• Develop and implement process improvements, leveraging your knowledge to enhance efficiency and productivity.
• Establish and maintain effective communication channels with contract manufacturers, fostering a collaborative environment.
• Analyze production data and identify trends or areas for optimization, driving continuous improvement initiatives.
• Ensure compliance with industry regulations and standards, implementing necessary measures to maintain a safe and compliant manufacturing environment.
• Work cross-functionally with internal teams, including engineering, supply chain, and quality assurance, to align on manufacturing strategies and goals.
• A strong foundation in optical communications, manufacturing processes and quality control practices.
• Excellent problem-solving skills and the ability to identify and implement process improvements.
• Effective communication and collaboration skills to build strong relationships with contract manufacturers.
• 4+ years of experience.
• Experience in a similar role within the electronics or optics the manufacturing industry, preferably in a contract manufacturing environment.
• Knowledge of telecommunication industry-specific regulations and standards, ensuring compliance throughout the manufacturing process.
• Proficiency in data analysis and the ability to interpret production data for continuous improvement.
• A proactive and solution-oriented mindset, driving positive change within the organization.