Technical Quality Engineer (Technical & Customer Support)

atThai Indo Kordsa Co., Ltd.

We work to create a culture of inclusion, by ensuring an equitable work environment where every individual is valued first as a human being and differences are embraced as opportunities for all areas of our business.

Are you ready to be reinforced?

We reinforce life across a vast variety of fields, making a difference with what we do as an effective and dynamic team. And now, we come to you with an opportunity that will reinforce your career and your future.

We are waiting for your application if you are ready to be a part of our inclusive, innovative, dynamic and growing world.

About the Role

  • "We are seeking an experienced

Chief Customer Quality Engineer

to reinforce our Team and business requirements."

Create and issue specifications for raw materials, auxiliary materials, and packaging components, ensuring alignment with quality standards and project goals.

Develop and update technical documentation for twisting, weaving, standard weaving plans, dip recipes, and mixing procedures. Use data analysis and customer requirements to drive quality improvements in production.

Define and revise process and outgoing quality limits for greige cord, greige fabric, dipped fabric, dip solutions, and auxiliary materials - ensuring compliance with both internal benchmarks and customer expectations.

Responsible for customer trials, providing technical explanations and comments to support successful approvals.

Lead technical investigations and evaluations in response to customer claims, ensuring timely and accurate resolution of quality concerns.

Organize and execute root cause analyses for quality issues. Propose and implement corrective actions, monitor outcomes, and refine solutions as needed.

Serve as the technical point of contact during customer visits and audits, confidently addressing all product-related inquiries and ensuring a professional representation of our capabilities.

Qualifications

  • Bachelor's degree or above in Chemical Engineering, Chemical Science, Petrochemical or Manufacturing Technology. At least 5 years of professional experience in related field.


Required Skills

Knowledge of computer skills, e.g. Microsoft Office (Excel, Word, PowerPoint, Outlook) and Minitab.

Strong ownership, independently finish work, be good at analysis and communicate, team work spirit and could lead a team.

Ability of multi task, problem solving and negotiation skills, team-oriented and the ability to work under pressure.

Good in communication, interpersonal skill, presentation skill and facilitation skill.

Excellent command of written and spoken English

No restriction to travel in and abroad.

Benefits & Welfares :

Group Insurance (Life insurance, Accident insurance, and medical insurance)

Medical Treatment Expense Support

Provident Fund

Shuttle bus from Rojana Industrial Park, Ayutthaya Province: Ayutthaya province, Sukhumvit (Phakanong- Bangchak, Sukhumvit 62), Rangsit - Klong 8

Birthday Voucher

Employee's uniform

Marriage gift

Our Culture :

We focus on the needs and expectations of customers & all stakeholders. We value different perspectives and inclusion in decision making also we strive to be a pioneer of innovation, create long term and sustainable value. We provide equal opportunities to each and every one and embrace differences.

At Kordsa, we hire without prejudice and without discrimination regarding race, gender, religion, color, national or social origin, ethnicity, age, marital status, disability, sexual orientation, gender expression or political view.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Kordsa is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to be a part of us!

Skills required
  • Chemical Engineering
  • Microsoft Office
  • Problem Solving
  • Data Analysis
  • Petrochemical
  • Negotiation
  • English (Excellent)
Experience required
  • 5 years
Career level
  • Middle Level
Skills optional
  • Power point
  • ISO 14001
  • ISO 9001
Salary
  • Negotiable
Job function
  • Engineering
  • Quality Assurance
  • Customer Service
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Chemical / Plastic / Paper
Location:Phra Nakhon Si Ayutthaya
Website:kordsaglobal.com
Founded in:1973
Ranking:5/5

We are a leading global supplier of nylon and polyester industrial yarn, fabrics and single end cord serving the tire, mechanical rubber goods, webbing, ropes and cordage market. From 12 manufacturing sites located in 10 countries and a global supply network, the Kordsa Global team is committed to ... Read more

Why join us: 1.เราเป็นบริษัทชั้นนำ 2.International Working Culture 3.Friendly Environment 4.No Discrimination 5.Flexible Working Hour 6.Personnel Development, E-learning System both Global and Local

Head office: 1/61 Rojana Industrial Park, Moo 5, Rojana Rd., Kan Ham, Uthai, Phra Nakhon Si Ayutthaya , 13210 Thailand
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