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Job type:

Full-time

• OBJECTIVE
• เป็นผู้ควบคุม ในบริการกลุ่มลูกค้า Modern Trade ซึ่งเป็นลักษณะ One Stop Service เช่น Order Management เป็นต้น ให้บริการได้ตามข้อตกลง (Service Level Agreement) กับลูกค้า โดยเป็นศูนย์กลางของการสะท้อนเสียงของลูกค้า ผ่าน Incident Management การประชุมร่วมกับหน่วยงานภายในที่รับผิดชอบงานต่างๆ เช่น การกำหนดแนวปฏิบัติต่างๆ ลดปัญหาของลูกค้าและบริษัทฯ อันจะทำให้เกิดการปรับปรุงบริการของบริษัทฯ ที่มีให้กับลูกค้าอย่างต่อเนื่อง สามารถให้บริการลูกค้าได้อย่างมีประสิทธิผลและมีประสิทธิภาพ
• ROLE & RESPONSIBILITY
• ควบคุมทีมงาน ให้คำแนะนำทีมงาน รวมถึงสามารถทดแทนงานทีมงานได้ ในงาน Order, Back Order, Return order การให้บริการข้อมูลลูกค้า Modern Trade เพื่อให้จัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทและสามารถให้บริการได้ตรงตามความต้องการของลูกค้าตามข้อตกลง (Service Level Agreement)
• ควบคุมประสานงานและสนับสนุนทีมงาน ในงานบริการและปัญหาเคสต่างๆ ของลูกค้าโดยวิเคราะห์ถึงสาเหตุของปัญหาเบื้องต้น การแก้ไขปัญหาระยะสั้น และระยะยาว เช่น กรณีลูกค้าติดขัดในการสั่งซื้อสินค้า ขอเพิ่มโควตา ฯลฯ โดยประสานงาน และ ติดต่อกับหน่วยงานต่างๆ เช่น จัดส่ง สินเชื่อ เพื่อบริการลูกค้าในเรื่องต่างๆ
• ควบคุม Back Order เพื่อ Fulfill สินค้าให้ตรงตาม Order เพื่อจัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทฯ และความต้องการของลูกค้า ตรงตามเวลาที่กำหนด
• การให้ข้อมูลลูกค้าและสนับสนุนทีมงานเกี่ยวกับรายการส่งเสริมการขาย, ราคาสินค้า, สอบถามเวลาจ่ายสินค้า, การแจ้งเตือนกำหนดชำระเงิน, รับเรื่องร้องเรียน การสำรวจ รวมถึงการแจ้งข่าวสารต่างๆ ของบริษัทฯ
• พัฒนาบุคคลากรในทีมให้สามารถให้บริการลูกค้าได้อย่างมีประสิทธิผลและมีประสิทธิภาพ.
• อายุไม่เกิน 35 ปี
• ปริญญาตรี สาขาที่เกี่ยวข้อง
• มีประสบการณ์ในงานด้านการบริหารคำสั่งซื้อ ช่องทาง MT 5 ปี ขึ้นไป และดำรงตำแหน่งหัวหน้างงานอย่างน้อย 2 ปี
• สามารถทำงานภายใต้ภาวะความกดดันได้ และแก้ไขปัญหาเฉพาะหน้าได้ดี
• ปฏิบัติงาน 6 วัน ต่อสัปดาห์.

Experience:

No experience required

Skills:

Market Planning, Coordinate

Job type:

Full-time

• Coordinate with Modern Trade customer on activity and promotion planning.
• Sales budgeting and activity planning to achieve sales target.
• Coordinate with team for in store activation and Promotion support.
• Monitoring sales and distribution performance and taking timely action to drive continuous improvement.
• Regularly visiting stores to identify areas of improvement.
• Prepare monthly/ quarterly business reviews with customer.
• Conduct brand marketing /Project campaign evaluation, review the business plan, year- to-date sales and business problems with customers.
• Explore and Analyze market Opportunity/ information and competitive activities. Sales historical data review.
• Bachelor s or Master s degree in Business administration, Economics, Marketing and Finance.
• Modern trade sales experience at least 5 years.
• Able to use MS office (Excel, Power point).
• Sales & Negotiation skills.
• Patient and quick learner.
• Perseverance and responsible.
• Open-minded and flexible.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Job type:

Full-time

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• Role and Responsibilities.
• Support CFM lead for Client Accounts/Engagements to ensure compliance with U.S. GAAP, forecasting accuracy and assist to drive profitability. Scope includes financial reporting, trend and variance analysis to improve forecasting accuracy, tracking against key client/engagement metrics, supporting internal management reviews and profitability initiatives.
• Compliance:
• o Ensure engagement-level U.S. GAAP and local statutory compliance, quality and integrity of engagement financial records.
• Forecasting and Profitability:
• o Monitor engagement financial status and costs, perform financial forecasting and analysis, and produce financial reports.
• o Manage engagement financial records, as necessary, by understanding, explaining, and resolving major discrepancies that occur on the ledgers.
• o Secure agreement on budgets, and on targets for KPI s for financial reporting.
• o Develop and analyze key performance indicators (KPIs) and engagement metrics, lead monthly financial reviews with client/engagement leads and advise management in decision making.
• o Assist to drive profitability initiatives.
• o Execute working capital management by ensuring client agreement to bill, and establishing and implementing appropriate debt follow-up.
• o Estimate inventory and receivables reserve requirements for engagement(s), monitor adequacy of inventory & receivables, perform asset management of all inventory & receivables, and explain anomalies.
• o Prepare engagement financials for internal management reviews.
• o Provide support in opportunity development by reviewing pricings.
• o Work closely with Client/Engagement leads, Client Group and Services Finance Leads (or equivalent), other Finance Operations executives (statutory accounting, Treasury).
• Relationships.
• Reports to: CFM Leads/Supervisors.
• Supports: Market Unit CFO, Client Group and Services Finance Leads, Commercial Directors, Client/Engagement Leads.
• Education: Undergraduate degree (or equivalent) in Finance or Accounting, ACCA.
• Work Experience: preferably >2 years of relevant work experience.
• Skills Required.
• Strong analytical skills.
• Strong interpersonal and customer service skills.
• Good oral and written communication skills.
• Good time management and multi-tasking skills.
• Ability to work independently.
• Attention to detail.
• PC literate (e.g., working knowledge of MS Office Programs).
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Experience:

5 years required

Skills:

Sales, Management

Job type:

Full-time

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Experience:

2 years required

Skills:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

Job type:

Full-time

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

Skills:

English

Job type:

Full-time

• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English and Chinese are required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.
• Additional InformationFluency in English and Chinese are required.

Skills:

Accounting

Job type:

Full-time

• responsibility team and process to provide timely and effective end to end operations support to all relevant parties with acceptable standard and quality service.
• and manage team process to comply the regulation, policies, procedure and internal control.
• and coaching the staff under responsible.
• and improve work processes and recommend to stream line the workflow for efficiency.
• to direct operational settlement on instruments and reports and ensure they are under internal established policy and regulatory including excellence service quality.
• the operation reports are timely and accurately produced.
• or charges the process and workflow (if any) to ensure consistent standards, processes and controls.
• and ensure staff operate comply all established policies and procedures Leads in regular team member meeting to communicate policies and procedures Make decision if urgency.
• signing activity to approve daily transactions processing / reconciliation as assigned by bank.
• with dealers, traders, marketing officers and inter-unit staff on operation and issue is on maters especially customer s issues and ensure prompt and timely solution has been taken.
• process and improve for efficiency where fine opportunity to develop.
• on system implementation project or other activities as requested by supervisor.
• Key Result Areas (KRA):
• operation and team is efficiency processed and under regulation, procedure, internal control and policies.
• quality measurement includes productivity, efficiency and timeliness.
• or develop methods and procedures to ensure properly operated, supervised and monitored.
• Critical Skills and Competencies:
• Knowledge in responsibility area.
• knowledge.
• high integrity and honesty including able to make decisions based on internal control risk awareness and bank policy.
• Experience and Educational Background Requirements:
• 8 years experience in banking or financial business especially inGlobal Markets Operation area in preferable Operations know-how and accounting knowledge.
• least 5 years experience in supervisory role.
• or higher in Business Administration or Accounting.
• Markets product knowledge and operations experience.
• หมายเหตุ:ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Skills:

Sales, Contracts, English

Job type:

Full-time

• Lead and manage distributors to achieve monthly/quarterly KPIs.
• Follow up monthly sales and adjust the sales plan to fit and correspond to competitive market situations.
• Plan and improve distribution by excellent selling proposals and manage his/her own distribution.
• Demand planning & ordering that ensure sufficient product volume (loading volume) for the sales target.
• Prepare and Monitor the marketing and sales situation of competitors such as sales, prices etc.
• Deal, open and maintain the accounts (On & Off Outlets) by him/herself.
• Know how to offer good Customer Service to build and retain relationship with both Customer and Distributors.
• Accountability to negotiate contracts of sponsorship, incentive agreement, trade deals, apply for On and Off Premise (TT & MT) and within budget set and cost per case guideline.
• Actively in providing ideas, activities relating to trade marketing programs and full responsible for leading the team to execute trade programs to drive volume off take per outlet per channel.
• Monitor daily distributors' inventory, daily sales out and shelf life
• Verify sales data and sales report of distributor.
• Promote new product to distributors, customers in On and Off Premise (TT&MT).
• SPECIFICATION.
• At least 5 ears experiences and strong track record in in Supervisor Level
• in Beer Market or Beverage Field.
• Master or Bachelor Degree in Economic, Business Administration or related field.
• Able to work under high pressure and experience in boosting sales.
• Willing to travel aboard and work at night time.
• English fluently / 3 language will be beneficial.
• Be able to drink with responsibility.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.