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Job type:

Full-time

• OBJECTIVE
• เป็นผู้ควบคุม ในบริการกลุ่มลูกค้า Modern Trade ซึ่งเป็นลักษณะ One Stop Service เช่น Order Management เป็นต้น ให้บริการได้ตามข้อตกลง (Service Level Agreement) กับลูกค้า โดยเป็นศูนย์กลางของการสะท้อนเสียงของลูกค้า ผ่าน Incident Management การประชุมร่วมกับหน่วยงานภายในที่รับผิดชอบงานต่างๆ เช่น การกำหนดแนวปฏิบัติต่างๆ ลดปัญหาของลูกค้าและบริษัทฯ อันจะทำให้เกิดการปรับปรุงบริการของบริษัทฯ ที่มีให้กับลูกค้าอย่างต่อเนื่อง สามารถให้บริการลูกค้าได้อย่างมีประสิทธิผลและมีประสิทธิภาพ
• ROLE & RESPONSIBILITY
• ควบคุมทีมงาน ให้คำแนะนำทีมงาน รวมถึงสามารถทดแทนงานทีมงานได้ ในงาน Order, Back Order, Return order การให้บริการข้อมูลลูกค้า Modern Trade เพื่อให้จัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทและสามารถให้บริการได้ตรงตามความต้องการของลูกค้าตามข้อตกลง (Service Level Agreement)
• ควบคุมประสานงานและสนับสนุนทีมงาน ในงานบริการและปัญหาเคสต่างๆ ของลูกค้าโดยวิเคราะห์ถึงสาเหตุของปัญหาเบื้องต้น การแก้ไขปัญหาระยะสั้น และระยะยาว เช่น กรณีลูกค้าติดขัดในการสั่งซื้อสินค้า ขอเพิ่มโควตา ฯลฯ โดยประสานงาน และ ติดต่อกับหน่วยงานต่างๆ เช่น จัดส่ง สินเชื่อ เพื่อบริการลูกค้าในเรื่องต่างๆ
• ควบคุม Back Order เพื่อ Fulfill สินค้าให้ตรงตาม Order เพื่อจัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทฯ และความต้องการของลูกค้า ตรงตามเวลาที่กำหนด
• การให้ข้อมูลลูกค้าและสนับสนุนทีมงานเกี่ยวกับรายการส่งเสริมการขาย, ราคาสินค้า, สอบถามเวลาจ่ายสินค้า, การแจ้งเตือนกำหนดชำระเงิน, รับเรื่องร้องเรียน การสำรวจ รวมถึงการแจ้งข่าวสารต่างๆ ของบริษัทฯ
• พัฒนาบุคคลากรในทีมให้สามารถให้บริการลูกค้าได้อย่างมีประสิทธิผลและมีประสิทธิภาพ.
• อายุไม่เกิน 35 ปี
• ปริญญาตรี สาขาที่เกี่ยวข้อง
• มีประสบการณ์ในงานด้านการบริหารคำสั่งซื้อ ช่องทาง MT 5 ปี ขึ้นไป และดำรงตำแหน่งหัวหน้างงานอย่างน้อย 2 ปี
• สามารถทำงานภายใต้ภาวะความกดดันได้ และแก้ไขปัญหาเฉพาะหน้าได้ดี
• ปฏิบัติงาน 6 วัน ต่อสัปดาห์.

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

Experience:

No experience required

Skills:

Project Management, Business Development

Job type:

Full-time

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Experience:

3 years required

Skills:

Budgeting, Data Analysis

Job type:

Full-time

• Lead monthly sales planning process in responsible account/channel..
• Work with Customer Support Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view..
• Prepare promotion input template for CG by ensuring promo creation in TPM are completed and align with data source (CAT plan, AC plan, Promo Brief) and get the approval ...
• Ensure all TPM promotion creation with On-Invoice discount are interfaced to SAP with data correcting in both customer, rate, period at material level then provide the WL2 sign off based on GACF control..
• Being the business partner of CD Channel leader in responsible channel/Account and get CD Channel leader to sign off and flag Risk and opportunity on the number of planned TO and CPP Spending.
• Work with CBD/CDF team to review and update the spend budget in TPM.
• Work with Sales and Customer on JDF (Joint Demand Forecast) and CPFR (Collaborative Planning Forecasting and Replenishment) order to improve the service level and have a good execution in store with no OOS..
• Monitor and track actual sales data vs forecast and trend to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement also avoid risk of stocks shortage and OOS (Out Of Stock) in the market.
• Get understanding on shopper behavior/trends in responsible channel via market visit, EPOS and 2nd Sales data analysis.
• Closely monitor relationship between trade spending and volume for effective budgeting planning and control.
• Jointly sets up an effective means of communication and integration of information between Customer planner SFA and Customer planner -SOP in the responsible category..
• Develop and publish key Sales analysis reports and forecast accuracy metrics..
• WHAT YOU WILL NEED TO SUCCEED.
• Bachelor's degree in supply chain, business, finance, or a related field..
• At least 3 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment..
• Strong analytical skills with the ability to interpret data and trends effectively..
• Proficiency in data analysis tools and software..
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams..
• Detail-oriented with a focus on accuracy and precision..
• Ability to adapt to a dynamic and fast-paced work environment..
• Strong problem-solving capabilities..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Skills:

Thai, English

Job type:

Full-time

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Project Management, Research

Job type:

Full-time

• Identify and address client needs, actively participating in client discussions and meetings, and managing engagements.
• Assess, design and implement solutions that provide measurable value to clients.
• Research and analyse pertinent client, industry and technical matters and leverage your ability to problem-solve.
• Write, communicate, facilitate and present cogently to and/or all levels of client and internal audiences.
• Support engagement teams to provide high quality customer insights and recommendations with commercial impact.
• Manage project execution and delivery, making sure the project is delivered within the agreed/guaranteed timeline and budget.
• Develop customer training, engagement procedures and methodologies.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

No experience required

Skills:

Market Planning, Coordinate

Job type:

Full-time

• Coordinate with Modern Trade customer on activity and promotion planning.
• Sales budgeting and activity planning to achieve sales target.
• Coordinate with team for in store activation and Promotion support.
• Monitoring sales and distribution performance and taking timely action to drive continuous improvement.
• Regularly visiting stores to identify areas of improvement.
• Prepare monthly/ quarterly business reviews with customer.
• Conduct brand marketing /Project campaign evaluation, review the business plan, year- to-date sales and business problems with customers.
• Explore and Analyze market Opportunity/ information and competitive activities. Sales historical data review.
• Bachelor s or Master s degree in Business administration, Economics, Marketing and Finance.
• Modern trade sales experience at least 5 years.
• Able to use MS office (Excel, Power point).
• Sales & Negotiation skills.
• Patient and quick learner.
• Perseverance and responsible.
• Open-minded and flexible.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Job type:

Full-time

• Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
• Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
• Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
• Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
• Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
• Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Help the team to provide value add information and advice to new customers.
• Managing expectations for scheduling training and set-live dates in an assertive manner.
• What you have.
• Strong team leadership/ mentoring skills.
• Account management experience.
• Ability to continuously identify and implement process improvements.
• Ability to identify and implement productivity and efficiency improvements.
• Ability to innovate and share with global community.
• Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
• Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
• Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
• Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
• Takes ownership of Cases from end to end.
• Great capacity for customer interaction and conflict resolution.
• Experience working within an SLA and KPI driven environment.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

Skills:

Coordinate, Work Well Under Pressure

Job type:

Full-time

• Conduct market surveys to support the sales team's operations in each sales channel regarding Trade Marketing activities to align with the operational plan and company strategy.
• Collaborate on planning and supporting the development and improvement of sales promotion activities, along with presenting guidelines for improving plans to meet sales targets and company strategies.
• Promote various products and services to target groups in Bangkok and its suburbs.
• Work on-site to support booth setup according to activity channels.
• Evaluate activities and analyze activity data organized in various areas, as well as propose options for organizing activities through different channels.
• Coordinate with the sales team on sales promotion activities and assist in ensuring the successful completion of activities according to objectives.
• Record, summarize expenses, and budget for sales promotion activities according to the plan.
• Coordinate and prepare related documents for organizing activities to enhance the sales management capabilities of the unit.
• Bachelor's or Master's degree in Marketing, Business Administration, or a related field.
• At least 3 years of experience in sales promotion, sales coordination, and/or marketing.
• Skills in organizing sales promotion activities and brand image.
• Ability to analyze, plan, and strategize.
• Excellent interpersonal skills and a passion for customer service.
• Ability to work well under pressure, adaptable, and adept at problem-solving.
• Location: Sangsom Vibhavadi.

Skills:

Compliance, Legal, Social media, Thai, English

Job type:

Full-time

• Develop and execute Retail/Promotional marketing campaign for non food Trade Theme (sentiment event) to work with agency and internal team e.g creative, media and channel management in own-paid-earn.
• Work closely with Trade Plan to develop communication for NPD (New Product) on product review across Lotus's Channels as well as brief to influencers promotion page, KOL and KOC including work with local marketing.
• Manage in content develop to build social engagement contents to create the awarenes ...
• Focusing on the day-to-day operations of the owned platforms and developing the guidelines and managing the production flow for contents, ensures quality and compliance with legal, or other regulatory needs.
• Stay up-to-date with digital developments and generate new ideas to draw audiences attention.
• Review content performance with agency report and dashboard in order to have continuous improvement in content and campaign plan.
• Update the team on planned activities, results, competitor activity and test & learn opportunities.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Minimum of 2-3 years experience in Content Marketing (creating content tailored to retail audiences will be beneficial.
• Proven track record in a fast-paced environment gained either in-house or agency side.
• Experience with content management tools.
• Exceptional writing skills in Thai/English.
• Excellent communication skills (developing a wide range of material, from social media campaigns to graphic design layouts).
• Strong analytical abilities (evaluate an customers and create material designed to meet business goals).
• Effective project management skills (oversee multiple initiatives).
• Strong technical abilities (such as graphic design skills, copywriting and etc.).
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Digital Marketing, SEO, SEM

Job type:

Full-time

• Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned.
• Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key contact with digital agency/media agency/business partner (e.g Meta/Google/LINE/TikTok/X) for achieving growth targets in own channels.
• Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• Conceiving and executing on variety of content campaign to drive consideration, purchase intention and engagement to build advocacy and brand love.
• Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win-back digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• Plan and execute all digital marketing, including SEO/SEM, marketing database on data signal, email marketing, social media, application, website and display advertising campaigns.
• Responsible for Digital Analytics Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Proven working experience in digital.
• Expertise of social media SEO/SEM/ASO, e-mail marketing, CRM Database, Adobe Analytic and marketing automation tools as Salesforce.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in growth marketing in platform management or performance marketing (in retail industry is a plus).
• Strong analytical skills and data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in fast-paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Research

Job type:

Full-time

• Understanding various sources of data both primary and secondary such as Nielsen Kantar, GFK, able to link insight and developing presentation to address business interest or issues.
• Accountable for implementing the research projects both tracking (such as brand health) and customized as well as supervising the quality of services provided by research agency.
• Work closely with the internal clients such as MarComm, CRM, PLM team to make sure r ...
• Manage contractual and financial documents to support research project execution according to the company s protocol.

Skills:

Sales, Coordinate, SAP, English, Thai

Job type:

Full-time

• Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
• Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
• Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
• Perform the inventory management in field service is enough and accuracy against with SAP.
• Ensure spare part usage in field service is reasonable and cost control.
• Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
• Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
• Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
• Ensure the audit performance of equipment is pass MEM quality and performance standard.
• Train and coach with MEM vendors or customers in market on MEM technical knowledge.
• Drive vendor team to achieve the project timeline.
• Cost control on field service activity.
• Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
• Execute the project from job assignment from MEM Execution Manager.
• Job Qualification:
• At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
• Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
• Strong in installation machine or cooler equipment.
• Good command in English and Thai.
• Computer literacy: MS Excel and Power Point.

Experience:

1 year required

Job type:

Full-time

• Responsible for use case identification and value realization for SECURITY Growth Offerings.
• Architects and co-creates MVP alongside customer practitioners.
• Drives increased usage and adoption for SECURITY Growth Offerings.
• Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
• Demonstrates value of Growth Offerings to the customer and identifies additional opportunities for adoption.
• Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
• Required Technical and Professional Expertise Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
• Co-defines customer roadmap for implementation and value realization alongside customer.
• Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of IBM Security Growth Offerings.
• Conduct workshops with customer to align IT architecture, integration & migration requirements.
• Execute customer success plan to drive adoption post-deployment.
• Build and execute retention and expansion plays.
• Preferred Technical and Professional Expertise Technical understanding and hands-on experience with Containers or equivalent, Value Prop, Use Cases, Competitive Differentiation.
• Experience with enterprise software implementations/operation/presale in 1 or 2 of this Security areas: Extended detection and response (IBM Qradar SIEM, SOAR, NDR).
• Data Security (IBM Guardium).
• Identity and Access Management.
• Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
• Analytical mindset and problem-solving skills.
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications.
• Strong interpersonal relationship building and executive communications skills.
• 1-2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management, consulting).
• About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills:

Microsoft Office, Excel, eCommerce

Job type:

Full-time

• Provide 2nd Level of Application Support for application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen with application systems.
• Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
• Maintain SLA, application availability, capacity and performance KPI.
• Responsible for basic troubleshooting and report/follow up to technical team.
• Maintaining up-to-date documentation of applications operation and procedure manuals.
• Track and analyze trends in application support requests and generate statistical reports.
• Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.
• Bachelor's Degree in Computer Science, Information Technology or related.
• At least 3 Years of experience in Application Support, Technical Support or Service Support.
• Knowledge on Microsoft Office, Word, Excel and Powerpoint.
• Experience in Ecommerce platform support and agile methodology would be a plus.
• Location: BTS Ekkamai
• Working Day: Mon-Fri (WFA Every Friday).

Experience:

8 years required

Skills:

Accounting, CPD License

Job type:

Full-time

• Manage Accounting function to provide monthly, Quarterly, and annual financial reports.
• Monitor and control the organization's budget.
• Control the financial closing of the company on Microsoft Navision.
• System accurately and on time.
• Overall tax control, withholding tax, VAT, import duty.
• Monitor portfolio performance in terms of collection and overdue account collateral requisition.
• Provide training to subordinates on Finance & Accounting standards and processes.
• Co-ordinate account closing with auditor.
• Record all pre-paid and accrued expenses with GL - Managing and controlling all aspects of monthly, quarter, and year-end closing, and all matters related to bookkeeping (AP, A/R & G/L) and TB.
• Ensuring all accounting transactions are accurately properly & promptly managed.
• Prepare annual budgets based on department plans and company formats and summarize Department Plans and Budgets.
• Oversee & Review AP/AR and GL transactions, including reconciliation and explanation of key movements.
• Ensure the accuracy of monthly/Quarterly/yearly book closing and the daily operating accounting tasks.
• Analyze monthly financial reports (balance sheet, income statement, and cash flows) and create financial reports for the management team.
• Prepare and Monitor cash flow, accounts, and other financial transactions.
• Liaise with the internal/external auditor, bank, and other related regulators.
• Bachelor's degree in accounting or related field.
• 8 years experience in accounting and over 4 years in Manager level.
• A CPD license is required.
• Familiar with Microsoft Navision is a plus.
• Strong verbal/ written communication in both English/ Thai.
• Strong people skills..

Experience:

2 years required

Skills:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

Job type:

Full-time

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

Experience:

No experience required

Skills:

Fast Learner, Problem Solving, Service-Minded, Work Well Under Pressure, Punctual, English, Thai

Job type:

Full-time

• Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
• Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
• Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
• Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
• You'll be successful if you have:
• 1-3 years of experience in executive research, headhunting, or a related field.
• Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
• Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• Also, we require:
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
• We offer:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Monthly performance bonuses (up to $1000 per month).
• 13th month salary (or yearly bonus).
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1000 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..