Skills:

Salesforce, Business Development

Job type:

Full-time

• Customer acquisition - Provide information in order to educate and inform new prospects about SiteMinder s products and services.
• Client contact - Source opportunities via outbound and inbound cold calling activities.
• Handling all incoming product inquiries, referrals and leads in a timely and effective manner.
• Maintain regular contact with prospective clients and new accounts.
• Sales target attainment - Consistently achieve sales KPIs and targets, finalising all sales in a timely manner.
• CRM (Salesforce.com) maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system.
• Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
• What you have .
• Confidence, professionalism, motivation and eagerness to succeed.
• Driven and tenacious approach to hitting all sales activity goals.
• Basic knowledge of how to achieve sales targets and manage business development activities.
• Strong verbal and written communication skills including professional telephone demeanor.
• Strong aptitude to learn the SiteMinder sales process and implement sales training.
• Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Skills:

Payroll, Finance, Accounting, English

Job type:

Full-time

• Prepare and file monthly VAT (PP 30) and Withholding Tax (WHT PP 3 & 53) returns.
• Compile purchase invoices and issue WHT certificates to suppliers.
• Calculate VAT expenses and WHT deductions on payment requests.
• Maintain WHT issuance summaries and tax documentation.
• Coordinate mailing of certificates to suppliers and tax office.
• Process tax-related queries and follow up on original documentation.
• SiteMinder Pay AdministrationRun monthly Stripe transaction reports.
• Review and validate WHT certificates from customers.
• Process refunds for valid certificates (15-20 per month).
• Issue credit notes and communicate with customers regarding invalid certificates.
• Transition to automated refund process (from April 2026).
• Accounting SupportBank reconciliations (debits, fees, credit card transactions).
• Payroll reconciliation and process support.
• Maintain document tracking control sheets.
• Prepare and organize month-end documentation by 5th of following month.
• Scan and upload documents to shared drives.
• Support with PND1, SSO, and provident fund administration.
• Respond to queries from PwC and Australian finance team.
• Assist with fixed asset register and balance sheet reconciliations.
• What you have.
• 3+ years accounting experience, preferably with tax compliance focus.
• Strong knowledge of Thai VAT and WHT regulations.
• Proficiency with accounting software and Stripe platform.
• Detail-oriented with strong organizational skills.
• Ability to meet strict monthly deadlines.
• English proficiency for coordination with Australian team.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

Skills:

English

Job type:

Full-time

• Provide Technical Support to all SiteMinder labelled products and services to.
• internal and external customers, with a primary focus across the Thai language speaking APAC region..
• Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, email and other contact channels.
• Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
• Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
• Act as a technical expert, identifying issues and communicating issues and requirements internally.
• What you ll have.
• High level of customer service and IT technical skills.
• Fluent in English communication skills, both written and verbal.
• Strong Analytical skills - You ll be able to quickly analyze problems, determine the root cause and reach a resolution.
• An ability to operate across multiple technical platforms and systems in a fast. paced, KPI driven environment.
• An ability to diagnose and troubleshoot web browser and connectivity issues.
• Great capacity for both internal and external customer interaction as well as conflict resolution.
• Stakeholder management and working across internal teams to find solutions.
• Desirable: Previous experience working in a high volume contact centre providing technical customer support.
• Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.