Skills:

Project Management

Job type:

Full-time

• Business Continuity Management (BCM).
• Act as BCM officer to handle BCM plan and represent crisis management team during the crisis.
• Manage and lead team in performing analysis on business impacts from different business continuity cases.
• Review and ensure the quality of the reports and documents regarding to business continuity management with quality, completeness and timeliness.
• BIA (Business Impact analysis) / RIA (risk identification analysis).
• Recovery plan.
• BCM strategy and plan.
• Plan for crisis management and support for implementation.
• Regularly monitor situation for potential crisis to staff and business.
• Protection and Resilience.
• Adapt the Standard of guideline on Country level via a binding document and ensure that its requirements are fulfilled.
• Provide a platform for collaboration and standardization efforts.
• Developments around the Protection & Resilience framework including new requirements and controls with expert functions.
• Monitor and review schedules with company expert functions, regional and global Protection & Resilience.
• Coordinate action plans and ensure that Protection & Resilience monitoring and reporting system is adequately implemented.
• Prepare BCM reports and dashboards for the local regulatory and board management to report state of health in their organization.
• Prepare results of self-assessments/reviews and communicate reports and movement to Executive Management and Regional team.
• Participates in the Governance & Control Committee or P&R Steering or Crisis Management Committee.
• Monitor situation that may impact to business disruption, validate, and escalate to P&R Steering.
• Provide support upon request e.g. crisis communication, business continuity site setup such as train and create awareness on this topic to staff and related people.
• Take the ownership for deficiencies from the self-assessment / reviews and enforce implementation of action plans on OE level and co-ordinate with stakeholders.
• Handle and manage risk assessment and audit action points and resolve any issues.
• Bachelor or Master degree in related field.
• At least 5 years direct experience in Protection & Resilience and Business Continuity Management from insurance, financial or banking industry.
• Lead and understanding of security-related threats and risks, as well as practices and capabilities to address them.
• Strong knowledge and understanding of current business continuity and crisis management planning techniques and Information Technologies.
• Strong project management and organizational skills. Self-directed and able to set priorities, organize time, resolve issues, follow up on tasks, and identify resources for projects.
• Experience of working in multicultural environment, collaborative and relationship working style, good team player with members of other departments.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Leadership Skill, Customer Relationship Management (CRM)

Job type:

Full-time

• Hospital Fax Claims.
• Provide supports to team in handling the fax claims from the hospital.
• Check the information from fax claims documents, and record into the system.
• Approve for the payment base on authorization.
• Perform rejection of fax claims received Require the additional information Issue memo into the system for administration in performing next steps.
• Submit for further investigation.
• Request the hospital records from hospital.
• Continuously monitor and make decision for the pending cases of Claims Hospital Fax, or back log.
• Hospital assessment Claims (OPD cashless).
• Provide support team in handling the OPD cashless claims from the hospital.
• Perform investigation and make decision for OPD cashless claims received in the system.
• Approve for the payment base on authorization.
• Perform rejection of fax claims received.
• Require the additional information.
• Issue memo into the system for administration in performing next steps.
• Submit for further investigation.
• Request the hospital records from hospital.
• Continuously monitor and make decision for the pending cases of OPD cashless Claims Hospital or back log.
• Consolidate/manage the complex cases which requires for Claim Committee Decision, and present to Claim Committee and COO/ CEO according to the authorization.
• Report- Collect the information, and support Manager - Claims Hospital Fax in providing the daily and monthly reports regarding to volume and turnaround time of Claims Hospital Fax.
• Give consult / advise medical related to jr. claim assessor or others.
• Must Have.
• Bachelor's or master's degree in business administration, Nursing, Business of Sciences (Medical Technology), or other related field.
• At least 2 yrs of experience in Claims assessor, or other related fields in insurance industry.
• Accuracy concern & detail orientation.
• Experience in using claims/CRM systems.
• Ability to prioritize claim related functions.
• Knowledge of MS Office, Excel, PowerPoint or data software Power BI will be advantage.
• Strong leadership/supervision skills.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Power point, Sharepoint

Job type:

Full-time

• Reviews of claims and medical reports (medical indication assessment).
• Verify the eligibility of the claim by using and applying medical knowledge to pre-arrangement cases.
• In case of medical issues such as medical necessity for the procedures have to consult medical consultant team.
• Applies all medical necessity guidelines (Thai Medical Practice Guidelines), determine coverage and apply all cost containment measures.
• Sending the criteria checklist to consultant doctor.
• The conclusion and issuing the confirmation letter to hospital network within SLA (3 days) (complete documents).
• Control the cost-effectiveness of medical care and ensure that any new clinical procedures, drugs or technology are appropriate and safe for our customers.
• Study and understand L&H policy & coverage to apply pre-arrangement part.
• Coordinate with Internal team such as medical team, Claim team and External team such as utilization nurses from the hospital.
• Summary monthly report in assigned area.
• Collaboration process with Provider management team, Health Concierge, Health Solutions step as below;.
• Screening the case which meets the criteria for collaboration project such as Preferred hospital, Premium Public hospital or package.
• Package price checking of each provider.
• Provider (Hospital) negotiation.
• Detects suspicious, fraud or abuse claim from hospital network and refer to Retrospective review and Concurrent review team.
• Process Coding (ICD codes-ICD9, ICD10) based on medical procedures and the claim process.
• Must Have.
• Degree in Nursing Science.
• Minimum 3 years in nursing expirience.
• Nurse in critical units such as IPD (Surgery) ICU, OR and Fax Claim will be an advantage.
• Experience in insurance related topics.
• Ability to work in a cross-functional matrix.
• Nice to Have.
• Able to work in commercial environment and fast-moving business.
• Excellent interpersonal and communication skills.
• Knowledge in process optimization.
• Excellent interpersonal and communication skills.
• MS Office: MS Word, Excel, PowerPoint, Outlook, SharePoint.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Skills:

Accounting

Job type:

Full-time

• Act as the business owner for Unit Linked product-related projects and initiatives.
• Partner with internal stakeholders to improve sales tools, digital platforms, core systems, data solutions, and after-sales service processes.
• Gather insights from key Unit Linked producers and stakeholders to identify opportunities for business improvement.
• Monitor project progress, manage stakeholders, and ensure timely execution of initiatives.
• Unit Linked Advisory.
• Provide expert guidance on Unit Linked products, investment funds, underwriting requirements, regulatory updates, and sales processes.
• Support advisors and sales teams in delivering effective financial planning solutions and overcoming sales challenges.
• Analyse market trends, product competitiveness, and customer need to support business strategy.
• Business Activation & Campaign Management.
• Develop and execute initiatives to drive advisor engagement, activation, productivity, and business growth.
• Lead regional campaigns and sales activities to ensure high-quality execution and measurable results.
• Evaluate campaign effectiveness and recommend enhancement opportunities.
• Training & Capability Development.
• Design and deliver training programs that enhance sales capability and product knowledge.
• Identify development needs and implement learning solutions to improve performance.
• Collaborate with internal and external partners to provide effective learning experiences.
• Must Have.
• Bachelor's degree in business administration, Economics, Accounting, Finance, or related field.
• Min. 5 years of relevant experience in insurance, banking, wealth management, financial planning, product management, sales development, or training.
• Strong understanding of Unit Linked products and the financial advisory business.
• Strong familiar with both internal and external insurance agencies.
• Nice to Have.
• Excellent stakeholder management, presentation, and project management skills.
• Proficiency in Microsoft Office applications; knowledge of Power BI or Tableau is an advantage.
• Certified IC Licence will be advantage.
• Good Communication in English.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Customer Relationship Management (CRM), Power point

Job type:

Full-time

• Claims Reimbursement.
• Support the team in investigating and making claim assessment decisions.
• Approve claim payments in accordance with authorization limits.
• Perform claim rejection when criteria are not met.
• Request additional information or documentation when required.
• Issue memos in the system to support administrative processing.
• Submit cases for further investigation when necessary.
• Request hospital medical records to support claim review.
• Continuously monitor, review, and make decisions on pending or backlogged reimbursement cases.
• Consolidate complex cases and prepare documentation for Claim Committee and COO/CEO for decision making based on authorization guidelines.
• Hospital Assessment - OPD Cashless.
• Handle OPD cashless claims submitted by hospitals.
• Perform investigation and make claim decisions for OPD cashless cases in the system.
• Approve claim payments according to authorization levels.
• Perform rejection for fax submitted claims when applicable.
• Request additional information as needed to complete assessment.
• Issue memos in the system for administrative follow up.
• Submit cases for further investigation when necessary.
• Request hospital records and supporting documents.
• Monitor and decide on pending OPD cashless cases and backlog items.
• Manage and present complex OPD cashless cases requiring Claim Committee decisions.
• Ensure claim approvals are accurate, timely, and aligned with service-level agreements (SLAs).
• Must Have.
• Bachelor's degree in Nursing Science, Medical Technology, or related field.
• Minimum 3 years of experience as a Claims Assessor or in relevant functions within the insurance industry.
• Strong knowledge and understanding of nursing/medical concepts, insurance claim regulations, policies, and guidelines.
• Nice to Have.
• Strong attention to accuracy and detail.
• Experience in claims or CRM systems.
• Ability to prioritize claim related tasks efficiently.
• Proficiency in MS Office, especially Advanced Excel, PowerPoint, Power BI, and other data software tools.
• Familiarity with AI related tools (e.g., ChatGPT, Microsoft Copilot 365) is an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Education Development, Public Speaking

Job type:

Full-time

• Training Course Design.
• Provide strong support for the Agency Training and Development team under own responsibility.
• Define the overall training plan and activities.
• Collect and record the feedback on the existing training course and curriculum.
• Perform analysis and define potential opportunities for improvement, provide recommendations related to agency training programs (e.g. leveraging the existing learning resources, improving material support or other self-paced curriculum).
• Training Development.
• Develop the professional training materials based on training design for the agency under own responsibility.
• Review the accuracy and completeness of training contents, and ensure that the contents support the training objectives defined.
• Track and monitor to ensure that all training materials and tools are aligned with Corporate Brand Identity (CI) and are user-friendly.
• Undertakes other projects assigned by the head of dept.
• Training Delivery.
• Be a trainer.
• Provides support in training programs (i.e., venue reservation and set-up, registration table, the operation of sound/video equipment, etc).
• Executes the training plans assigned by the team leader.
• Arrange and deliver the training and development programs for the target audiences in Agency group according to the training schedule.
• Ensure the quality of training delivery and achievement of the set training objectives.
• Improves training programs in terms of the content and process.
• Post-course evaluation.
• Makes a summary report of post-course evaluation.
• 3-5 years of experience of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking.
• Bachelor's Degree in Business Administration, Training and Development, or other related fields.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Work Well Under Pressure, Financial Reporting, Project Management, Leadership Skill, Problem Solving

Job type:

Full-time

• Manage and control on-going project portfolio management.
• Support Central Project Office Head to manage the entire project portfolio of the company.
• Understand corporate strategic direction and align overall central project office process.
• Gather the project information, and maintain the information of existing and new projects into database.
• Validate the data at a portfolio level and check in term of the consistency, reasonableness and overall fit.
• Analyze and evaluate the project portfolio objectively.
• Apply the provided tools/ templates in preparing and prioritizing projects under a portfolio under responsibilities.
• Clearly define the transparent rules for project prioritization to ensure the right projects.
• Prioritize projects by ensuring the linkage with strategic objective, managing the total investment in all projects and considering the resource constraints.
• Recommend the selected portfolio to CPIC (Central Project Investment Committee) for budgetary approval.
• Gain approval for projects to be executed from the CPIC, whilst considering the organization's resource limitations and strategic objectives.
• Communicate selection result to stakeholders and ensure the commitment of top management.
• Be assigned to manage and control projects to ensure success of the entire portfolio.
• Work with project managers to ensure that the project produces the required deliverables, to the required standard of quality and within the specified constraints of time & cost.
• Work with project managers for updates on ongoing projects, and support for the resources needed/ used/ allocated.
• Monitor resource/budget consumption against plan, and ensure the they are managed and controlled effectively.
• Provide regular review and consolidate the status reports for a portfolio of projects under responsibility.
• Coordinate with project manager to produce project status report document to CPIC.
• Evaluate and consolidate project issue and facilitate for issue resolution generation to propose CPIC.
• Monitor the alignment of project outcomes with the company strategy.
• Identify spare capacity and foster the rescheduling of approved projects waiting to start.
• Track and ensure that all projects apply the standard project management approach and methodology.
• Promote the continuous improvement of project management related processes.
• Increasing the project management capability of the organization.
• Provide project initiation advice and guidance to all departments to ensure that all activities are implemented accurately in accordance with CPO procedures and processes.
• Promote company's standard program and project management processes.
• Provide consultancy and professional services to other project stakeholders in the areas of project management and resources utilization (e.g. project planning, requirement gathering, scheduling and work planning, communications, issue resolution, cost tracking, financial reporting, change management).
• Track and ensure that all projects apply the standard project management approach and methodology (e.g. OPEX PM) (Formal PMO training is being handled by HROD and OM).
• Promote the continuous improvement of project management related processes.
• Acting as a program/project manager as well as project management office for assigned projects.
• Manage project assigned by CPO head.
• Act as project management office for the projects, based on the assignment.
• Take primary ownership of the assigned project to ensure that the project is delivered on time, to budget and to the required quality standard.
• Prepare project pre-study, feasibility and business justification document (if required).
• Develop high level of project requirement including scope, resources, timeframe, and budget to obtain the approval of appropriate management and operating personnel.
• Acquire appropriate level of project resource to the project and resolve any related conflicts;.
• Define and manage project stakeholders to ensure their expectation properly balanced, managed, and delivered.
• Define and control project risk proactively.
• Developing and maintaining a detailed project plan.
• Managing project deliverables in line with the project plan.
• Manage, lead, and delegate day-to-day activities of the project to project team.
• Recording and managing project issues and escalating where necessary.
• Managing project scope and change control and escalating issues through change control process.
• Monitoring project progress and performance.
• Providing status reports to the project sponsor.
• Liaises with, and updates progress to, project board/senior management.
• Managing project evaluation and dissemination activities.
• Working closely with users to ensure the project meets business needs.
• Final approval of the project deliverable.
• Minimum of 4-6 years direct work experience as a project manager that includes managing implementations of projects or organization process improvement or change transformation project/program.
• Knowledge of project management techniques and tools as well as businees process improvement methodology required.
• Strong leadership skill, possess good communication and negotiation skill.
• Analytical, creativity and problem solving skills.
• Can-do and positive attitude, self-motivated, energetic, result orientation, ability to work well under pressure and time constraint;.
• English proficiency on speaking, writing, and reading is a must;.
• Proficiency with MS Office, MS Project, and Visio.
• Strong in presentation skill (preferable). Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Assurance

Job type:

Full-time

• New Business Sales Management.
• Provide information and consultation with clients about employee benefits.
• Approach target client directly to ensure sales performance.
• Continually communicate with and visit clients.
• Perform analysis and comparison and present the good advantage of using comapny product to clients.
• Analyze and provide the weekly sales reports with accuracy and timeliness.
• Define and raise the outstanding issues/ problems to the relevant parties.
• Provide suggestions and initiatives to solve the issues/ problems in order to increase sales performance.
• Coordination with Internal Network.
• Follow up the outstanding routines from Group Operations and Claims.
• Contact with Accounting for issuing receipts.
• Contact with the other relevant departments to meet client satisfaction.
• Premium & Medical Excess Debts.
• Collect the premium & medical excess debts.
• Bachelor's in business administration, Economics, or other related field.
• 3-5 years' experience in Group Employee Benefits business in Life Assurance or Broker.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Power point, Power BI

Job type:

Full-time

• Provide supports to team in handling the fax claims from the hospital.
• Check the information from fax claims documents, and record into the system.
• Approve for the payment base on authorization.
• Perform rejection of fax claims received Require the additional information.
• Issue memo into the system for administration in performing next steps.
• Submit for further investigation.
• Request the hospital records from hospital.
• Continuously monitor and make decision for the pending cases of Claims Hospital Fax, or back log.
• Hospital assessment Claims (OPD cashless).
• Provide support team in handling the OPD cashless claims from the hospital.
• Perform investigation and make decision for OPD cashless claims received in the system.
• Approve for the payment base on authorization.
• Perform rejection of fax claims received.
• Require the additional information.
• Issue memo into the system for administration in performing next steps.
• Submit for further investigation.
• Request the hospital records from hospital.
• Continuously monitor and make decision for the pending cases of OPD cashless Claims Hospital or back log.
• Consolidate/manage the complex cases which requires for Claim Committee Decision, and present to Claim Committee and COO/ CEO according to the authorization.
• Report- Collect the information, and support Manager - Claims Hospital Fax in providing the daily and monthly reports regarding to volume and turnaround time of Claims Hospital Fax.
• Give consult / advise medical related to jr. claim assessor or others.
• Must Have.
• Bachelor's or master's degree in business administration, Nursing, Business of Sciences (Medical Technology), or other related field.
• At least 5 yrs of experience in Claims assessor, or other related fields in insurance industry.
• Accuracy concern & detail orientation.
• Experience in using claims/CRM systems.
• Ability to prioritize claim related functions.
• Knowledge of MS Office, Excel, PowerPoint or data software Power BI will be advantage.
• Strong leadership/supervision skills.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Python, Cloud Computing

Job type:

Full-time

• Develop and implement AI solutions from design through deployment and continuous improvement.
• Build AI applications across Generative AI, predictive modeling, and analytics depending on business priority.
• Perform data preparation, EDA, model development, testing, and evaluation.
• Deploy and support AI services and pipelines on Azure with focus on reliability and performance.
• Work with business teams (claims, underwriting, sales, operations) and contribute to documentation and engineering best practices.
• 3-5+ years in AI/ML engineering or software engineering with strong ML exposure.
• Strong Python and software engineering skills APIs/services, testing, maintainability).
• Strong understanding of ML fundamentals and practical AI evaluation (for both GenAI and classical ML).
• Experience working on Azure or similar cloud.
• Experience with Azure AI services or deployment tools.
• Exposure to MLOps/LLMOps practices (monitoring, CI/CD, model lifecycle management).
• Experience in insurance, financial services, or regulated environments.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

3 years required

Skills:

Education Development

Job type:

Full-time

• Training Course Design.
• Provide strong support for the Agency Training and Development team under own responsibility.
• Define the overall training plan and activities.
• Collect and record the feedback on the existing training course and curriculum.
• Perform analysis and define potential opportunities for improvement, provide recommendations related to agency training programs (e.g. leveraging the existing learning resources, improving material support or other self-paced curriculum).
• Training Development.
• Develop the professional training materials based on training design for the agency under own responsibility.
• Review the accuracy and completeness of training contents, and ensure that the contents support the training objectives defined.
• Track and monitor to ensure that all training materials and tools are aligned with Corporate Brand Identity (CI) and are user-friendly.
• Undertakes other projects assigned by the head of dept.
• Training Delivery.
• Be a trainer.
• Provides support in training programs (i.e., venue reservation and set-up, registration table, the operation of sound/video equipment, etc).
• Executes the training plans assigned by the team leader.
• Arrange and deliver the training and development programs for the target audiences in Agency group according to the training schedule.
• Ensure the quality of training delivery and achievement of the set training objectives.
• Improves training programs in terms of the content and process.
• Post-course evaluation.
• Makes a summary report of post-course evaluation.
• 3-5 years of experience of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking.
• Bachelor's Degree in Business Administration, Training and Development, or other related fields.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Skills:

Python

Job type:

Full-time

• Lead end-to-end delivery of AI solutions from ideation to production rollout and continuous improvement.
• Build AI applications across Generative AI, predictive modeling, and analytics depending on business priority.
• Work with business teams (claims, underwriting, sales, operations) to translate problems into AI solutions.
• Deploy AI services and pipelines on Azure with focus on reliability, performance, security, and cost efficiency.
• Set engineering standards for AI development, evaluation, monitoring, and documentation and provide technical guidance and mentorship.
• 5-10+ years in software/AI/ML engineering with multiple production deliveries.
• Strong Python and software engineering skills APIs/services, testing, maintainability).
• Strong understanding of ML fundamentals and practical AI evaluation (for both GenAI and classical ML).
• Experience delivering solutions on Azure or similar clouds.
• Experience with Azure OpenAI / Azure AI Search patterns.
• Azure MLOps/LLMOps practices (monitoring, CI/CD, model lifecycle management).
• Experience in insurance, financial services, or regulated environments.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

8 years required

Skills:

Telesales

Job type:

Full-time

• Telesales Call Center Management.
• Responsibility for Telesales Call Center.
• Prepare potential customers to purchase company's products and services.
• Continually review and update the standard sales scripts for Telesales Call Center to ensure the quality and completeness of product and services information, and customers' interests and benefits.
• Lead and manage Telesales Call Center Team in performing the direct calls with the new and existing customers by using the standard sales scripts, providing the necessary information regarding to products and services, to promote and sell company's products and services. - Review the daily sales summary reports and other reports regarding to Telesales performance.
• Provide advice, coaching and supports to Telesales Call Center in order to prevent and eliminate the complaints from QC, customers and OIC.
• Track and monitor the actual sales performance against sales targets, define the areas of improvement, and provide the recommendations.
• Partner with the relevant parties and drive for the improvement of sales performance.
• Co-ordinate with other units to ensure smooth daily operations.
• Maintain up-to-date knowledge on industry trends.
• Closely track and monitor performance of each sales programs. Recommend strategy as necessary to increase productivity to achieve sales target without sacrificing service standard.
• Training, Coaching and Motivating for Telesales Representatives.
• Manage and supervise Telesales Representatives (TSRs, TSRs Supervisor) in doing direct calls with customers and performing Telesales process.
• Provide the information regarding to company's' products and services in order to support Telesales.
• Review and conduct Telesales training sessions, and provide technical support to Telesales Representatives (TSRs).
• Provide advice and coaching to Telesales Representatives in order to meet or exceed performance targets.
• Review performance records and historical reports for performance evaluations of Telesales Representatives.
• Provide the performance feedback to Telesales Representatives, and provide guidance on how they can increase sales performance.
• Rewards and Recognition Program.
• Plan and set up incentive program for Telesales Representatives in order to build up sales performance targets.
• Monitor and control incentive budget to align with sales performance.
• Report and coordinate with accounting & finance for accounting process.
• Bachelor's Degree in Business Administration, Economics, or other related field.
• 5 to 8 years of experience in Call Centre Sales Management, Quality Control and Assessment, Quality Improvement, Telesales, or Sales/ Distribution, or other related fields in insurance or banking business.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Job type:

Full-time

• Training Strategy.
• Provide input to define and manage the overall training strategy and approach for Agency training and development programs, with the aim of achieving high sales performance through Agency channels.
• Deliver training and development programs for the Agency in alignment with the company's strategy and approach.
• Training Course Design.
• Have overall responsibility for the Agency Training and Development team.
• Define the overall training plan and activities for the Agency Training and Development team.
• Collaborate with relevant parties (e.g., Agency, Direct Marketing, bank partners) to conduct sales training needs analysis, design new sales training courses, and review existing training programs to improve their quality and effectiveness.
• Proactively seek feedback on existing training courses and curricula, identify opportunities for improvement, and provide recommendations related to sales training programs (e.g., leveraging existing learning resources, improving supporting materials, or enhancing self-paced curricula).
• Lead and manage the team in developing training roadmaps for different target audiences.
• Training Development.
• Have overall responsibility for training development activities within the Agency Training and Development team.
• Lead and manage the team in developing professional training materials for different target audiences based on training design.
• Review the accuracy and completeness of training content to ensure alignment with defined training objectives.
• Track and monitor to ensure all training materials and tools align with Corporate Brand Identity (CI) and are user-friendly.
• Ensure all training development activities are carried out accurately and on time.
• Undertake other projects as assigned by the Head of Department.
• Training Delivery.
• Deliver training programs for Agents and A/Ls, as well as other facilitative training programs.
• Continuously improve training programs in terms of content and process.
• Lead and manage the team in conducting training and development programs for target audiences within the Agency group according to the training schedule.
• Track and monitor to ensure training programs are delivered with quality and in line with the plan.
• Review training evaluation reports, identify areas for improvement, and propose solutions.
• Drive continuous improvement to enhance the quality of training and development programs, with the aim of improving sales performance.
• Training Support, Reporting, and Evaluation.
• Partner with relevant stakeholders to continuously improve training and development programs to drive sales performance.
• Provide advice and coaching to the team on handling training evaluations to ensure the efficiency, effectiveness, and quality of all training activities (e.g., training evaluations, training tests, and participation rates).
• Bachelor's degree in Business Administration, Training and Development, or a related field.
• 5-8 years of experience in Sales Training and Development, Sales/Distribution, Sales Support, Sales Communications, or related fields within the banking or insurance industries.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

5 years required

Skills:

Business Development, Project Management, Leadership Skill

Job type:

Full-time

• Act as a Business Analyst Lead for multiple projects, such as Policy Management initiatives, DCA enhancements, and customer self-service improvement projects.
• Effectively manage conflicts arising from differing stakeholder interests.
• Serve as the liaison between business units and the IT department.
• Provide consultancy, mentoring, and coaching to team members on Unit Linked products, business processes, and system functionalities.
• Lead and promote Agile methodologies in project delivery.
• Perform Agile roles in Agile projects, such as Scrum Master.
• Bachelor's or Master's Degree in Business Administration, Project Management, Engineering, Information Technology, Statistics or related field.
• At least 5 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.