ประเภทงาน:

ฝึกงาน

กรุงเทพมหานครPostedPosted 7 days ago

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Problem Solving, Service-Minded

ประเภทงาน:

งานประจำ

• Handle customer inquiries over the phone calls and emails that make available by the Bank.
• Manage and resolve customer issues occurred from using the Bank s products & services.
• Escalate customer s complaint, suggestion/feedback to related BU/SU.
• Equiped him/herself with up-to-date knowledge of the Bank s products, services, and servicing channels to be able to provide right information to the customers.
• Familiarize him/herself with the Bank s systems relating to servicing customers including banking systems, ticketing system, etc.
• Qualifiications:
• Bachelor's degree or higher (welcome new graduate).
• If have experience in Banking preferable.
• Have a service mind and talkative.
• Able to work in shift.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ประเภทงาน:

งานประจำ

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Bangkok Marriott Hotel Sukhumvit, 2 Sukhumvit Soi 57, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Operar la central telefónica para atender las llamadas. Procesar los pedidos de los huéspedes para servicio de llamadas de despertador, identificación de llamadas y otras solicitudes relacionadas con realizar o recibir llamadas. Informar a los huéspedes cualquier mensaje (p. ej. correo de voz, correo electrónico, faxes) que hayan recibido y enviárselos a la habitación si lo solicitan. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huéspedes. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Registrar en la computadora todas las solicitudes o problemas de los huéspedes, contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), y realizar un seguimiento del huésped a fin de asegurar que su solicitud se haya solucionado satisfactoriamente. Brindar información a los huéspedes acerca de las características de las habitaciones, las comodidades del hotel y las áreas locales de interés. Brindar asistencia a los huéspedes para el acceso a Internet. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad. Leer y verificar visualmente la información en una variedad de formatos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
• Experiencia laboral afín: No se requiere experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
• JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

ทักษะ:

Compliance, Coordinate, Procurement

ประเภทงาน:

งานประจำ

• Plan, manage, and oversee the work of the Cashier team (Back & Front) to ensure compliance with job standards, SLA-defined timelines, and organizational policies.
• Manage EDC machine applications and coordinate with relevant parties to troubleshoot work-related issues such as EDC machine malfunctions, control procurement, registration, and installation coordination of POS machines.
• Coordinate with various departments including leasing agents regarding revenue collection, sales reporting, and delegate tasks to subordinates.
• Monitor, evaluate, improve, or add to and communicate work processes, team procedures to keep them current.
• Analyze problems and obstacles, and coordinate with relevant departments to develop and improve work processes for efficiency and effectiveness.
• Support the development planning and evaluation of subordinate performance to enhance employee capabilities.
• Support budgeting within the department.
• Carry out tasks assigned by superiors.
• Education and Experience:
• Bachelor's degree or higher.
• Over 8 years of experience in finance, with knowledge of accounting and cashier systems.
• Experience in the service industry.
• Proficient in basic computer usage, such as Microsoft Office, Oracle/SAP systems, and POS.
• Required Skills/Abilities:
• Integrity, attention to detail, high responsibility for assigned tasks, dedication to assigned tasks, and ability to work under pressure.
• Leadership skills and ability to solve specific problems effectively.
• Experience managing large teams or managing finance departments in retail stores.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Market Planning, Marketing Strategy, English

ประเภทงาน:

งานประจำ

• Manage the end-to-end P&L of total portfolio..
• Designing and executing the annual brand marketing plans - innovations & activations both. With global brand there will be a mix of global + local activits for design and execution..
• Manage the A&P budget and other key resources..
• Lead a team of brand support managers mentoring, coaching, and developing them to deliver both business targets and next generation leadership..
• Manage the creative and media agencies to deliver great marketing mixes in the market..
• Key stakeholders for this role:
• Beauty & Wellbeing trade & sales team..
• Category finance, supply chain..
• Category R&D technical project leaders..
• Regional/Global marketing teams..
• External agencies: Creative, media, digital, events, PR..
• Key competencies required for this role:
• Project management: ability to lead the end-to-end innovation projects..
• P&L management: brand custodian and responsible for total portfolio..
• Stakeholder management: ability to work with cross functional teams including regional/global marketing teams..
• Marketing mix creation: experience in creating communication mixes from scratch..
• Can translate consumer insights into strategy and action that will generate business impact..
• Strong local media knowledge including latest trends on digital marketing..
• Ability to work in a fast paced, trend-based category..
• Ability to lead a small team..
• Leadership of the Future - with a style appropriate to a networked and agile organisation..
• Strategic thinking & influencing (building big relationships )..
• Expected qualification/professional experience:
• At least 6-8 years of brand management experience..
• With experience of managing subordinates and teams..
• Able to influence stakeholders (local and global)..
• Experience in Beauty company/industry/channel is a plus..
• Preferably in FMCG or fast-paced environment..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management

ประเภทงาน:

งานประจำ

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Market Planning, Coordinate

ประเภทงาน:

งานประจำ

• Coordinate with Modern Trade customer on activity and promotion planning.
• Sales budgeting and activity planning to achieve sales target.
• Coordinate with team for in store activation and Promotion support.
• Monitoring sales and distribution performance and taking timely action to drive continuous improvement.
• Regularly visiting stores to identify areas of improvement.
• Prepare monthly/ quarterly business reviews with customer.
• Conduct brand marketing /Project campaign evaluation, review the business plan, year- to-date sales and business problems with customers.
• Explore and Analyze market Opportunity/ information and competitive activities. Sales historical data review.
• Bachelor s or Master s degree in Business administration, Economics, Marketing and Finance.
• Modern trade sales experience at least 5 years.
• Able to use MS office (Excel, Power point).
• Sales & Negotiation skills.
• Patient and quick learner.
• Perseverance and responsible.
• Open-minded and flexible.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Legal, Contracts, Compliance, English

ประเภทงาน:

งานประจำ

• Provide legal advice on contract matters in order to align with the principles and standards of the legal and company s policy.
• Prepare and review the various of contracts for the companies.
• Check the tenant's standard contract in the building shopping center.
• Responsible and perform other tasks as assigned.
• DPO:
• Review and monitor compliance with the data protection law.
• Inform and advise the organization and its employee of the data protection law.
• Manage and support the work of data protection office of business unit.
• Maintain a registry of privacy incidents, remedial and corrective actions.
• Monitor performance and provide advices on the impact of data protection efforts including advice on other various topics.
• Assist, support, and provide advice or legal opinion to all business units.
• Perform other duties as assigned.
• Bachelor s Degree in Law.
• Master's Degree (any field) from overseas is an advantage.
• At least 4 years of experience with background in Law, Compliance, IT Security or Audit in retail business is a plus.
• In-depth knowledge of juristic acts and data protection law.
• Ability to plan, organize and prioritize task and projects.
• Good analytic skill and high commercial sense.
• Ability to work under pressure.
• Ability to resolve problem quickly.
• Excellent interpersonal & communication skill.
• Good English skills and computer literacy.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Project Management, English

ประเภทงาน:

งานประจำ

• Create category strategy development & guideline, focusing on pack & place..
• Analyze EPOS sales data, consumer & shopper insight to identify opportunities in maximizing business across existing and new channels..
• Co-Developed innovation launch pack with marketing team since campaign development, financial P&L, channels & activation plan, pack, price, promotion suggestions.
• Ensure On time in full (OTIF) NPD launch into market with readiness in all touchpoints e.g. POSM management, sufficient pipeline volumes planning, on time promotional calendar.
• Provide promotion guideline and rules based on learning from post-evaluation and deliver category objectives..
• Coordinate with cross-functions to implement category plan across channels..
• Evaluate and review implemented marketing activities for developing future plan..
• Ensure Brand standards for channels are adhered to. E.g. consistent use of brand key visuals, customer activation themes aligned with brand activation.
• Ability to collaborate across multiple teams and functions including CD, Marketing, Supply Chain and Finance..
• Develop medium to long term category & channel growth plan utilizing market data to frame +1 Year strategy through Go-to-Market plan (GTM).
• Bachelor s or master s degree in job related field..
• At least 5 years of trade marketing, category analyst, commercial finance and FMCG environment experiences..
• Experience in beauty industry/company/channel is a plus..
• Candidate from market research also welcome to apply..
• Ability to analyze large amounts of data..
• Excellent in English and Thai..
• Good in presentation and negotiation..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Power BI, Industry trends, Data Warehousing

ประเภทงาน:

งานประจำ

• Work directly with management understand requirement; and propose and develop best business solution that enables effective decision-making, and drive business objectives.
• Analyze company-wide operations, including performance and productivity data, error rates and their root causes. Develop and monitor network KPIs to deliver continuous improvement to the network costs, service, and business continuity.
• Dashboard Development: Create visually appealing and insightful dashboards and repor ...
• Stay up to date with industry trends, tools, and technologies in the fields of BI, data modeling, and data warehousing, making recommendations for improvements where necessary.
• Present recommendations to executive leadership driving alignment to implement optimized network. Analyzing company processes and procedures and developing process enhancement strategies.
• Data Integration: Collaborate with cross-functional teams to integrate data from various sources into a unified data ecosystem, maintaining data integrity throughout the process.
• Align with stakeholders across the operating networks and functions to generate ideas, scope and prioritize projects, understand constraints, complete feasibility analysis, and problem-solve to ensure network recommendations are implementable. Identify cost, service, and business continuity impact, and hand-off for planning and implementation.
• Bachelor s degree in management information systems, Computer Science, Engineering, Statistics or related field, or the equivalent combination of education, training, and experience.
• At least 10 years of strategy, analysis and/or consulting and at least 5 years experiences with experience in a distribution, supply chain or warehouse environment.
• Demonstrates a deep understanding of multiple database concepts.
• Has a working knowledge of various data structures and the ability to extract data from various data sources.
• Agility: able to manage multiple tasks and prioritize accordingly, being able to adapt to working in a fast-paced environment.
• Project management skills to handle complex data projects and deliver result in a timely manner.
• Analytical Thinking: Possess a keen analytical mindset, with the ability to translate complex data into clear insights.
• Communication: Ability to convey technical concepts to non-technical stakeholders effectively.
• Management: lead a small team, ensuring cohesion and shared vision.
• Collaborative Spirit: Work effectively across departments and help foster a culture of shared goals.