ทักษะ:
Assurance, Automation, Software Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Demonstrated knowledge of functional, non-functional, integration, and user acceptance test strategies, methods, and procedures.
- Design & implement test scenarios & cases.
- Create & implement test plans and test scripts.
- Design & development of testing tools for test automation & support.
- Ensure quality of service levels of software products through performance test benchmarking.
- Provide production support of software products by investigating and recreating reported defects.
- Work with multiple database interfaces and be familiar with standard web architectures.
- Assist in implementation of QA standards and continual improvement activities.
- Graduated or experienced in faculty/area related to software development.
- At least 2+ years experience in software testing.
- Familiarity with software development methodologies such as Agile or Scrum.
- Critical thinker,Growth Mindset and problem-solving skills.
- Practical experience in carrying out software testing and communicating bugs/issues back to the development team.
- Attention to detail and ability to create comprehensive test scenarios and test cases.
- English skill is a plus.
- Excellent verbal and writing skills.
ทักษะ:
Javascript, TypeScript, Cooperate
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build high-traffic user interfaces with JavaScript or Typescript, React and Nextjs.
- Cooperate with skilled developers, product managers, QA s, and designers to ship new components and features.
- Communicate with the backend person in order to integrate API s with Ul.
- Communicate with blockchain developer in order to integrate Smart Contracts with Ul.
- Ability to develop unit testing of code components or complete applications.
- Keep up-to-date with the latest standards and techniques concerning CSS, HTML5, Javascript, Typescript.
- Refine and implement our development standards & best practices.
- Participate in design and code reviews.
- 2+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6. Experience with React is a bonus.
- 2+ years of HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility.
- Familiar with the concept of responsive web design and able to create great UI that supports different devices and screen sizes.
- Experience in developing front-end solutions on top of high-performance and distributed backend systems.
- Experience in leading the technical architecture of a frontend project.
- Experience mentoring junior developers.
- Strong Knowledge of the software development lifecycle (version control, tooling, testing, etc.).
- Understanding of SEO principles.
- Experienced in software version control such as Git, Source tree, GitLab.
- Experience in agile methodology.
- Experience in Docker.
- Experience in CI/CD.
- Excellent technical and non-technical communication skills.
- Experience with React, Nextjs.
- Experience with unit testing frameworks such as Jest.
- Experience with Blockchain technology.
- Experience with graphic design applications such as Figma.
- Experience with source tool for building UI components such as Storybook.
- Passion for performance debugging and benchmarking.
- BS/MS in Computer Science or a related technical field.
- Technologies.
- React.
- NextJs.
- Redux.
- Redux-Saga.
- Styled-Component, Emotion, Tailwind.
- Css, Less.
- Ant-Design.
- Typescript.
- Eslint.
- Storybook.
- OpenAPI.
- Graphql (optional).
ทักษะ:
Assurance, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Maintain and develop internal support and call center quality standards
- Review a subset of support agents conversations (calls, emails, chat, etc.).
- Assess support interactions based on internal standards.
- Accompany evaluations with meaningful and constructive feedback.
- Discuss and explain feedback with agents in regular meetings.
- Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
- Help agents improve their performance with specific instructions and constant support.
- Monitor customer service performance on the agent and team level.
- Report support team s performance to higher-ups.
- Contribute to the team culture in a positive manner.
- 1 - 2 years experience in the customer service space.
- Fully fluent in Thai and English.
- Able to work on a flexible 5-on 2-off work schedule.
- In-depth understanding of industry standards and company policies.
- Good customer, procedure focus, and detail-oriented.
- Strong analytical and problem-solving skills.
- Meticulous and diligent attributes.
- Great team player with the ability to work with others (compromisation).
- Proven track record of analytical skills.
- Great people skills and ability to communicate (negative) feedback.
- Problem-solving capabilities to create meaningful strategies to improve support quality.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Assurance, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Maintain and develop internal support and KYC quality standards.
- Review a subset of agents verification (minimize and prevent the errors etc).
- Assess support procedure based on internal standards.
- Accompany evaluations with meaningful and constructive feedback.
- Discuss and explain feedback with agents in regular meetings.
- Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
- Create strategies to improve support KPIs.
- Help agents improve their performance with specific instructions and constant support.
- Map the need for training and onboarding programs and initiate these projects.
- Monitor individual's performance on the agent and team level.
- Create reports that reflect support performance.
- Report support team s performance to higher-ups.
- Participate in calibration sessions to maintain consistency in internal evaluations.
- Contribute to the team culture in a positive manner.
- 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
- Fully fluent in Thai and English.
- Able to work on a flexible 5-on 2-off work schedule.
- In-depth understanding of industry standards and company policies.
- Good customer, procedure focus, and detail-oriented.
- Great team player with the ability to work with others (compromisation).
- Great people skills and ability to communicate (negative) feedback.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Enthusiastic, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify opportunities for process improvement within the project management framework and implement best practices to enhance project delivery efficiency.
- Lead an end-to-end process of the project, starting from planning to execution.
- Develop detailed project plans, including timeliness, milestones, and resource allocation.
- Explore and implement new methodologies/tools to automate operations systems.
- Ensure projects are delivered to time, budget, and service levels.
- Conduct metrics to evaluate and review the project quality.
- Maintain and prepare reports of all procedures to keep the projects documented.
- Work closely with operations and customer support directors and above to ensure team goals and strategies are aligned.
- Bachelor's degree in any field.
- Minimum 5 years of experience in project management or operations development (or related field).
- Strong communication skills with fluency in English and Thai.
- Able to manage multicultural and diverse teams.
- A critical thinker with an excellent listening skill and good attention to details.
- Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other teams.
- Ability to manage multiple projects simultaneously.
- Proactive, enthusiastic, and innovative approach to work.
- Strong understanding of project management methodologies.
- Strong mentoring and coaching skills.
- Excellent organizational and leadership skills.
- Goal-oriented and result-driven.
- Able to transform the ideas of management and implement an appropriate solutions in the organization.
- Nice to have:.
- Experience in any of the following industries: banking, online payments, cryptocurrency, exchanges, or trading.
- Experience in people or team management.
- Experience in Operations or Customer Contact Center.
- Experience in CRM tool management.
- General understanding of project requirements, especially project related to Operations task.
- Work experience in a high-growth startup or tech company.
- Project Management Professional (PMP) or equivalent certification.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
- Important: Candidate Privacy Policy.
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ทักษะ:
Coordinate, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide strategic direction for the Cryptocurrency Wealth Management team, aligning activities with organizational goals.
- Develop and implement initiatives to enhance the overall customer experience.
- Work closely with and report to the Senior Customer Support Manager, ensuring alignment of Cryptocurrency Wealth Management strategies with broader customer support objectives.
- Collaborate on cross-functional initiatives to streamline support processes and enhance overall service quality.
- Oversee the team in building and maintaining strong relationships with VIP crypto customers.
- Ensure a deep understanding of customers' specific needs,goals, and preferences.
- Offer advanced technical assistance and troubleshooting for complex customer issues related to cryptocurrency wallets and trading platforms.
- Address escalated security concerns, providing guidance on best practices for safeguarding crypto assets.
- Ensure the team is well-versed in internal product features.
- Collaborate with relevant departments to provide customers with advanced insights and tailored recommendations.
- Oversee the team in assisting customers during market volatility or emergencies.
- Provide strategic guidance to help customers make informed decisions and manage risk effectively.
- Ensure the delivery of round-the-clock customer support, addressing urgent inquiries.
- Coordinate in-person meetings as necessary, excluding customer accommodations.
- Lead efforts to build and maintain a robust network of contacts in the cryptocurrency industry.
- Explore and evaluate potential customers and partnerships.
- Oversee the onboarding process for new VIP customers, ensuring a seamless transition and comprehensive understanding of services provided.
- Establish and monitor key performance indicators (KPIs) for the team.
- Implement strategies to continuously improve service quality and exceed performance targets.
- Bachelor's degree in a relevant field (Finance, Business, etc.).
- Minimum 5 years of experience in Customer Experience or related functions in management level.
- Extensive experience in cryptocurrency-related roles, particularly in wealth management.
- Strong English communication skills.
- Strong leadership and strategic management skills.
- Exceptional customer service and communication skills.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
- Identify customer needs and help customers use specific features.
- Maintain quality service while ensuring continuous productivity contribution.
- Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
- Follow up on updates to our internal databases, SOPs, policies, and technical information.
- Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
- Share feature requests and effective workarounds with team members.
- Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
- Assist in the training of new customer support agents on occasion.
- Bachelor s degree in any field.
- New graduates are welcome.
- Customer-centric mindset means focusing on providing a positive customer experience.
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
- Comfortable working in a fast-paced, ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Ability to remain calm and maintain patience during difficult client interactions.
- Flexible working hours, working days (holidays), and ability to work on shifts.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure daily execution of daily operations duties including but not limited to processing transactions, account verifications, and overall customer care.
- Respond to customer inquiries regarding trading, digital asset transfers, and other general cryptocurrency-related questions on a daily basis using the company s CRM tool; ability to talk about the company s products and services.
- Collaborate with cross-functional teams to improve the company s products: identify opportunities to optimize customer experience to increase customer satisfaction.
- Capable of handling a large volume of customer inquiries and trade orders with great attention to details.
- Strive to make your work as efficient as possible by improving or creating processes, and automating as much of your work as possible.
- Follow communication procedures, guidelines, and policies.
- Conduct customer due diligence (KYC/CDD).
- Create or update the FAQs to match the current user interface and procedures.
- Participate in projects and any other special tasks assigned.
- About you:
- Bachelor s degree in any field.
- Customer-centric mindset; focusing on providing a positive customer experience.
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
- Comfortable working in a fast-paced, ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Ability to remain calm and maintain patience during difficult client interactions.
- Flexible working hours, working days (holidays), and ability to work on shifts.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Compliance, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform customer onboarding process both KYC and KYB based on company policy and procedure.
- Perform the due diligence on the new customer by requesting the KYC/KYB information, documentation, review and verification of received documentation based on the company policy.
- Periodically evaluate existing customers according to established company policies and procedures.
- Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated.
- Investigate high-risk customer and report where necessary and obtaining all necessary documentation to complete customer profile.
- Perform as per company policy in case customer request to increase their daily limit.
- Perform daily operational tasks by complying with the company and compliance policy.
- Perform any additional tasks in relation to KYC / KYB.
- Fluent in both Thai and English.
- Bachelor s degree in any field.
- Excellent communication, explanation, attention to detail, and can-do attitude.
- Familiar with KYC, KYB, and AMLO is a plus.
- Able to work under pressure and solve problems independently whilst holding strong organizational skills.
- Flexible working hours and ability to work on shifts.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Social media, Legal
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Prepare recruitment materials and post jobs to appropriate job board such as, Linkedin etc.
- Source and recruit candidates by using databases, social media etc.
- Screen candidates resumes and job applications by phone screening.
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
- Present candidates to hiring manager team and acquire interview feedback.
- Prepare a report on a weekly basis for the tasks completed or in progress.
- 2 years minimum of recruiting experience in full life-cycle environment, focusing on Mass Recruitment of multiple high-volume roles simultaneously.
- Ability to communicate effectively, both orally and in writing.
- Working knowledge of interview techniques and applicant screening methods.
- Ability and willingness to learn about the position requirements.
- Proficient in MS Office
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Compliance, Coordinate, Legal, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
- Manage the SEC licensing and all SEC queries relating to the business.
- Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
- Develop and maintain Regulatory Compliance Audit and Supervision programs.
- Write and present the Compliance Supervision Reports to the Board and Audit Committee.
- Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
- Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
- Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
- Communicate and facilitate regulatory compliance risk assessment by other business units.
- Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
- Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
- Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
- Perform and complete daily monitoring checklists on fund related issues.
- Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
- Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
- Bachelor s degree or higher in Law, Economics, Finance, or a related field.
- At least 8 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
- Good command of verbal and written communication skills in Thai and English.
- Good computer skills.
- Strong analytical, interpersonal, and negotiation skills.
- Attention to detail and interest in following the latest regulatory changes.
- Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
- Must have initiative and a good working attitude
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Payroll
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collect employment data and proceed onto the internal system.
- Report on payroll expenses, calculate bonuses and allowances.
- Review requests on incentive and OT.
- Prepare employees compensation by the end of each month using payroll software.
- Schedule bank payments or hand out paychecks directly to employees.
- Distribute payment statements and gather signed receipts (digital or paper).
- Ensure with the People team to facilitate the onboarding.
- Ensure wages and tax withholdings comply with regulations.
- Enter new employees data (e.g. bank accounts and tax identification numbers) into internal databases.
- Answer questions about compensation, benefits, taxes, and insurance deductions.
- Manage the health insurance claims documents from employee.
- Manage the provident fund's documents both for the company s side and the employee s side.
- Issue employee documents as requested.
- Initiate innovative welfare and benefits programs.
- Responsible for overall compensation and benefits.
- Manage day-to-day activities associated with employee records, compensation, overtime payment, and benefits administration.
- Prepare and manage HR documents such as PND1, social security, provident fund.
- Having at least 2 years of experience in Payroll.
- Having experience in Tigersoft would be an advantage**.
- Knowing Labor laws and other related laws.
- Proficient in MS Office.
- Detail oriented.
- Strong ethics and reliability.
ทักษะ:
Legal, Contracts, Compliance, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide legal advice/services for day-to-day operations as needed.
- Draft and revise agreements, contracts, other legal documents, as well as important correspondences.
- Prepares contracts for internal review and approval and ensures compliance with company policies as well as applicable laws or regulations.
- Assist in the creation and implementation of legal policies, rules and guidelines.
- Translates commercial/legal scenarios into simple language both Thai and English languages.
- Cross-working with various teams in all entities as needed.
- Other assigned by the Manager.
- Bachelor's degree or higher in Law.
- Native Thai speaker with a high level of English, especially written.
- Minimum 3-5 years of working experience in the legal field, expertise in contract drafting.
- Experience in legal practice in law firms or in-house counsel.
- Basic understanding of digital assets and blockchain technology is a plus.
- Good understanding of commercial issues from a legal perspective.
- Excellent in drafting, reviewing, and negotiating in various areas of law, especially the commercial contracts.
- Excellent contract drafting skills both in Thai and English languages.
- SEC regulation knowledge is a plus.
- Must be able to adapt to working in a fast-paced environment.
- Ability to collaborate well with others as well as to work individually.
ทักษะ:
Legal, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee daily operational duties including but not limited to processing transactions, account verifications, and overall customer support.
- Work closely with the COO, determine values and mission, and plan for short and long-term goals.
- Supervise operations team to ensure operational excellence and excellent customer services.
- Develop and maintain 3rd party integrations to introduce new tooling solutions into our existing infrastructure.
- Manage the recruiting, training, and performance evaluation of operations personnel to ensure an effective team.
- Determine staffing requirements, work assignments and schedules for side projects.
- Generate operational reports for COO and management as needed.
- Develop and maintain operational procedures and guidelines for the team.
- Communicate all operating policies and/or issues at team meetings.
- Address operational issues and concerns in a timely fashion.
- Evaluate current operational strategies and recommend improvements.
- Collaborate with cross-functional teams in improving the operational tools and systems.
- Communicate with the legal counsel and safety department to ensure all processes remain compliant with the SEC and other governmental regulations.
- Bachelor s degree in any related field.
- Minimum 5 years of experience in Customer Experience or related functions in management level.
- Strong English communication skill.
- Able to manage multicultural and diverse teams.
- Strong understanding of training or operations development tools and concepts.
- Solid foundation in data analyzation, root cause and learning-need analysis by using various data sources.
- Strong mindset in people development.
- Project management and planning skills.
- Strong mentoring and coaching skills.
- Strong leadership qualities with excellent communication and interpersonal skills.
- Nice to have.
- Experience in any of the following industries: Banking, Online Payments, Cryptocurrency, or Exchanges.
- Years of experience in Operation or Customer support position.
- Work experience in a high-growth startup or tech company.
- General understanding of KYC/AMLO requirements.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Social media, Research, SEO, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and execute Bitkub's content strategy across website, social media, blogs, and other channels.
- Lead content ideation sessions, collaborating with cross-functional teams to generate innovative ideas and concepts.
- Research and stay up-to-date on crypto currency trends, market developments, and industry news to inform content creation.
- Write clear, concise, and engaging content that communicates complex concepts in an accessible manner.
- Optimize content for SEO to improve organic visibility and drive traffic to Bitkub's platforms.
- Oversee the creation of social media content, providing guidance on messaging, tone, and visuals to ensure consistency and effectiveness.
- Manage the editorial calendar, ensuring timely delivery of content and alignment with marketing initiatives and events.
- Mentor and coach junior members of the content team, providing feedback and guidance to support their professional growth.
- Analyze content performance metrics and user feedback to identify opportunities for optimization and refinement.
- Collaborate with PR and marketing teams to coordinate content efforts and amplify Bitkub's brand presence across various channels.
- Bachelor s Degree in Communication, Journalism, Marketing, or related field.
- 5+ years of experience in content writing, with a focus on the crypto currency or fintech industry.
- Proven track record of creating compelling content that drives engagement and supports business objectives.
- Excellent writing and editing skills, with a keen eye for detail and a knack for storytelling.
- Strong understanding of digital marketing principles, SEO best practices, and social media management.
- Proficiency in both English and Thai languages.
- Leadership experience, with the ability to inspire and motivate a team to achieve common goals.
- Strategic thinker with a data-driven approach to content planning and optimization.
- Passion for crypto currency and blockchain technology, with a deep understanding of industry trends and developments.
- Positive attitude, collaborative mindset, and ability to thrive in a fast-paced, dynamic environment.
ทักษะ:
Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Security Analyst and Incident Responder Supervisor.
- Investigate and respond to external and internal cybersecurity threats, vulnerabilities, and exploits.
- Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
- Document security investigations and produce high-quality and accurate reports for various stakeholders.
- Support security incident root cause analysis, identify control gaps, and recommend mitigation strategies.
- Collaborate with cross-functional teams to drive improvements to security tools, policies, and processes.
- Improve the Security Operations and Incident Response team's effectiveness and efficiency, including developing and refining processes and technical capabilities.
- Understand and support requirements of internal and external stakeholders, regulators, and auditors.
- Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
- 4-5 years of working experience in a Security Operations Center, Incident response, and threat analysis or a relevant investigative role.
- Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
- Experience with knowledge in Security solutions, Security Incident Response, Monitoring, and Intrusion detection.
- Familiarity with digital forensics, SOAR automation, and cloud technology is advantageous.
- Good command of English reading, writing, and communication skills, including conducting presentations and creating security incident reports, is required.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
- Managing and supervising team members and improving its operations.
- Maintaining the necessary and sufficient risk management framework.
- Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
- Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
- Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
- Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
- Decision-support and decision-making for large exposures, new products, and overall business development.
- Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
- Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
- Managed and was responsible for coordinating BCP operations.
- Other assigned tasks.
- Bachelor s degree or above in a related field.
- At least 5 years experience in operational risk, risk management, or related function.
- Having related experience in Financial Sectors or the FinTech Industry is preferred.
- Strong problem-solving, prioritization, and communication skills.
- Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
- Eager to learn about the blockchain, web3, and cryptocurrency business.
ทักษะ:
DevOps, Software Development, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the software development life cycle on the public cloud platforms such as AWS, GCP or others.
- Implement, monitor, and maintain the observability of all workload or environments.
- Collaborate with other team members in order to troubleshoot various environments.
- Help improves and maintains the process by follow the practices or standards.
- Assist with the design, implementation and administration of shared development, monitoring, CI/CD, DevOps, and collaboration tools.
- Support and collaborate with teams on the production incident response activities.
- Troubleshoot and resolve the issues that blocking all the environments activities or upon the requests.
- Identify opportunities to reduce time to delivery, rework and total cost of ownership while improving the functional and non-functional requirements of our system.
- At least 2-3 years of experience in a DevOps related role.
- Experience with modern languages development practices and frameworks (such as JavaScript/.NET/Java/Golang).
- Ability to design, architect, and implement complete CI/CD pipelines.
- Experience in container technology and orchestrating Docker (preferably with Kubernetes, ECS, or equivalent).
- Experience with writing Infrastructure as Code using frameworks such as Terraform, Cloud Formation, or Pulumi on AWS.
- Identify opportunities to reduce time to delivery, rework and total cost of ownership while improving the functional and non-functional requirements of our system.
- Experience working in a heavily regulated industry or environment.
- Preferred Qualifications (If any):.
- Demonstrated skills in Kubernetes provision, configuration, and deployment.
- Demonstrated in-depth knowledge of Linux environments.
- Has deployed a variety of open-source software systems such as NGINX, MongoDB, Redis, Kafka, HashiCorp Vault, etc.
- Experience with deploying or setup Blockchain infrastructure.
- Experience with any hands-on projects involved with security standard or improvement (Such as ISO 27001, PCI-DSS).
- Good documentation skills.
ทักษะ:
Cooperate, System Security, Project Management, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage security systems and security controls implemented in systems, networks and applications to ensure that they effectively defend against cyber threats.
- Develop security configuration standards and enforce system hardening to IT infrastructure.
- Monitor the publicly disclosed security vulnerabilities and cyber threats. Alert the related teams and take actions to mitigate risks.
- Assess security vulnerabilities in IT infrastructure. Set action plans and cooperate with the related parties to ensure that the identified security flaws are properly remediated.
- Manage staff user accounts, privileged user accounts and system authorization control.
- Collect and analyze security events to identify anomalies. Investigate and respond to security incidents.
- Keep tracks of changes in IT security technology and practices. Improve security operational processes and tools as needed.
- Identify, define and document system security requirements and recommend solutions to management.
- Educate and train staff on information system security best practices.
- Having 3-5 years of relevant experience.
- Excellent communication both speaking and writing in Thai and English.
- Excellent report-writing skills in both English and Thai.
- Ability to form complex communications/messages in a simple, clear, and concise manner to the various communities within the organization.
- Capable of supporting various types of security assessments and familiar with various types of security standards.
- Experience in Project management.
- Ability to plan, manage and maintain a complex organization-wide program over the longer term.
- Understanding of the different concepts of information security and risks.
- Being a person who has a compromised vibe and is good at interpersonal skills.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
ทักษะ:
Photography, Coordinate, Videography
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Shoot video and take pictures, reproduce and frame photographs, and retouch pictures to support teams.
- Prepare and set up photographic equipment to support photography operations effectively.
- Choose and monitor location setup to prepare for photograph operations.
- Coordinate with the director, production team, and related functions, to support the production.
- Advertise service and maintain a portfolio to attract clients and demonstrate work.
- Keep up to date with photographic techniques and current marketing trends to improve the performance of the team.
- Knowing the area of Live-streaming.
- Perform other responsibilities as assigned.
- About You:
- Have 3-5 years of experience as a Photographer.
- Able to perform assigned tasks regarding still images and videography for both internal and external use.
- Adept in using Adobe Lightroom, Photoshop, and Illustrator for photo editing.
- Has deep knowledge and skills in the fields of videography, still-image photography, lighting exposure adjustment, and equipment used in the job.
- Able to propose new and creative ideas for improved quality of work.
- Able to perform well under pressure and solve impromptu problems.
- Flexible in both responsibilities and working hours.
- Able to travel during shoots in other provinces/overseas, especially if staying overnight is needed.
- Able to work on holidays.
- Positive thinking with a CAN-DO attitude.
ทักษะ:
Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform a high-risk customer onboarding process based on company policy and procedures.
- Periodically evaluate existing high-risk customers according to established company policy.
- and procedures.
- Investigate high-risk customers, report where necessary, and obtain all necessary documentation to complete the customer profile.
- Perform as per company policy in case customers request to increase their daily limit.
- Perform daily operational tasks by complying with the company policy.
- Perform any additional tasks concerning KYC risk analysis.
- Bachelor s degree in any field.
- At least 1 year of working experience in KYC, credit analysis, fraud management, or any related role.
- Strong verbal and written communication skills in both Thai and English.
- Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
- Able to work under pressure and solve problems independently while holding strong organizational skills.
- Comfortable working in a fast-paced, ambiguous environment.
- Ability to prioritize and manage multiple responsibilities.
- Ability to remain calm and maintain patience during difficult client interactions.
- Flexible working hours and working days (holidays).
- Nice to have:
- Familiar with KYC and AMLO.
- Experience in Digital Assets Market, Capital Market, and Financial Market.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
- Important: Candidate Privacy Policy.
- สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน.
ทักษะ:
Legal, Research, Contracts, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handling all basic tasks related to pre-litigation and litigation.
- Assisting the supervisor in handling the complex litigation cases.
- Conducting legal and factual research.
- Preparing and drafting the litigation documents.
- Monitoring the cases.
- Presenting the cases before the court.
- Negotiating the case under supervision.
- Coordinating with the external counsel.
- Advisory work:
- Providing the strategic legal advice for the best interests of business.
- Preparing the legal opinion.
- Providing strategic plan for potential litigation cases.
- Bachelor's degree or higher in Law.
- Excellent both in Thai and English languages.
- Minimum 5 years of working experience in the legal litigation field.
- Experience in legal practice in law firms or in-house counsel.
- Basic understanding of digital assets and blockchain technology is a plus.
- Good understanding of commercial issues from a legal perspective.
- Excellent in drafting, reviewing, and negotiating in various areas of law, especially the commercial contracts.
- SEC regulation knowledge is a plus.
- Must be able to adapt to working in a fast-paced environment.
- Ability to collaborate well with others as well as to work individually.
ทักษะ:
Risk Management, Quality Assurance, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as subject matter expert for the knowledge fields within operation risk and associated risk disciplines in the operational risk work field.
- Assist Lead Operation Risk in developing, communicating, and driving the implementation of the Risk Management Framework and Risk Appetite Statement, Risk Management policy, and minimum standards.
- Prepare end-to-end Risk Management procedural, manual, and training materials.
- Execute the planned Risk management initiatives.
- Risk monitoring by ensuring the incident reporting & response process, Key Control Testing process, and performing Quality Assurance on control testing works.
- Coordinate with the other teams, to ensure company-wide risk profile is kept within the risk appetite.
- Organize and facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.
- Assist Lead Operation Risk in advising operational risk through RCSA, KRI, incident, action tracking, new product & outsourcing risk assessment process, and project management.
- Promote an appropriate culture of awareness and attention to Risk management throughout the Company.
- Preferably 3-5 years of working experience in operational risk, internal audit or related fields of financial institutions.
- Strong understanding of risk management processes risk identification, risk assessment, risk mitigation. Facilitation of risk assessment workshops.
- Experience in engaging and managing a variety of stakeholders with an ability to consult and develop remediation options, risk mitigation solutions.
- Sound analytical capabilities, proven problem-solving skills and judgment skills.
- Strong interpersonal communication skills, both oral and written both in English.
- Ability to work with a fair degree of autonomy and demonstrate initiative and a sense of personal accountability, but remain a team player.
สวัสดิการ
- ประกันอุบัติเหตุ
- ทำงาน 5 วัน/สัปดาห์
- ชั่วโมงทำงานยืดหยุ่น
- ฟรีอาหารกลางวันและอาหารว่าง
- ทำงานนอกสถานที่
- ประกันสังคม
- จ่ายค่าทำงานล่วงเวลา
- โบนัสขึ้นอยู่กับผลงาน
- ประกันสุขภาพ
- ประกันชีวิต