ทักษะ:

Automation, Compliance, ISO 27001

ประเภทงาน:

งานประจำ

• Design, implement, and maintain enterprise IAM solutions supporting identity lifecycle, authentication, and authorization.
• Manage user onboarding, access provisioning, and deprovisioning workflows integrated with ITSM and ITAM platforms.
• Develop and enforce access policies, governance standards, and automation processes for managing users and assets.
• Integrate IAM systems with core productivity, communication, and collaboration platforms.
• Implement and monitor privileged access controls to safeguard critical systems and infrastructure.
• Oversee secure remote access and connectivity across networks and cloud environments.
• Collaborate with IT, Security, and Operations teams to align IAM practices with ITSM change, incident, and request processes.
• Maintain accurate asset and account inventories through ITAM integrations to ensure compliance and visibility.
• Troubleshoot identity-related incidents and support audits, reviews, and internal controls.
• 3-5 years of experience in identity and access management engineering or IT administration.
• Strong understanding of IAM concepts: SSO, OIDC, SCIM,MFA, RBAC, lifecycle automation, and access governance.
• Experience integrating IAM with ITSM and ITAM systems for end-to-end user and asset lifecycle management.
• Hybrid Identity & Access Management, Managed AD and Google Workspace.
• Familiarity with privileged access controls, VPNs, and secure network access solutions.
• Knowledge of IT operations and service delivery processes (incident, change, and request management).
• Scripting or automation experience to streamline access and provisioning workflows.
• Strong documentation, communication, and cross-team collaboration skills.
• Nice to Have.
• Experience in fintech, blockchain, or crypto environments.
• Exposure to zero trust and identity governance models.
• Understanding of compliance and security frameworks (SOC 2, ISO 27001, NIST).
• Knowledge of basic network and infrastructure.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field (Knowledge and Skills).
• Minimum 1 year of experience in Operations, Customer Support, or any related field (Knowledge and Skills).
• Good verbal and written communication skills in both Thai and English (Knowledge and Skills).
• Good explanation with a can-do attitude and a keen attention to detail (Knowledge and Skills).
• Customer-centric mindset focusing on providing a positive customer experience (Knowledge and Skills) + (Stakeholder Management).
• Ability to remain calm and maintain patience during difficult customer interactions (Knowledge and Skills) + (Stakeholder Management).
• Comfortable working in a fast-paced and ambiguous environment(Knowledge and Skills).
• Ability to prioritize and manage multiple responsibilities (Knowledge and Skills).
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays) (Timeframe for Delivering Results).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Working Hours: Work in shift rotation / 5 working days with 2 days off.
• Location: Headquarters, FYI Center Building.
• Work Environment: Dynamic, fast-paced, and collaborative, with a focus on areas that are crucial for driving the platform's success and ensuring its growth and stability in a competitive and regulated industry.

ประเภทงาน:

งานประจำ

• ทำหน้าที่ ผู้ช่วยส่วนตัว ดูแลตารางนัดหมาย การเดินทาง และกิจกรรมต่าง ๆ ของอินฟลูเอนเซอร์.
• สนับสนุนการทำงานด้าน คอนเทนต์ เช่น การถ่ายทำวิดีโอ การตัดต่อคลิปสั้น (Reels/TikTok/Shorts) และเบื้องหลังการทำคอนเทนต์.
• ทำหน้าที่เป็นผู้ประสานงานหลักให้กับผู้บริหารในธุรกิจด้านสุขภาพและ Longevity ดูแลงานปฏิบัติการ การจัดตารางนัดหมาย และการประสานงานด้านโลจิสติกส์ที่เกี่ยวข้องกับคลินิก พาร์ทเนอร์ด้านสุขภาพ และโครงการ Wellness ต่าง ๆ.
• ติดต่อประสานงานกับผู้จัดงาน พาร์ทเนอร์ และผู้เกี่ยวข้องภายนอก.
• ศึกษาและอัปเดตข้อมูล เทรนด์สุขภาพและ Longevity เพื่อนำมาปรับใช้ในการสร้างคอนเทนต์.
• งานด้านเอกสารและการจัดการทั่วไป เพื่อสนับสนุนการทำงานอย่างราบรื่น.
• จบการศึกษาระดับปริญญาตรีขึ้นไป (สาขานิเทศศาสตร์ สื่อสารการตลาด หรือสาขาที่เกี่ยวข้องจะพิจารณาเป็นพิเศษ).
• มีทักษะการจัดการเวลาและการประสานงานที่ดี.
• มีความสามารถในการถ่ายทำและตัดต่อวิดีโอเบื้องต้น (หากมีประสบการณ์ด้าน TikTok/Reels จะได้รับการพิจารณาเป็นพิเศษ).
• มีความสนใจด้านสุขภาพและแนวคิด Longevity.
• มีความยืดหยุ่น กระตือรือร้น และสามารถทำงานในตารางงานที่เปลี่ยนแปลงได้.
• สิ่งที่คุณจะได้รับ.
• โอกาสร่วมงานกับธุรกิจใหม่ของ Bitkub ในสายสุขภาพและ Longevity.
• ทำงานใกล้ชิดกับอินฟลูเอนเซอร์ชื่อดังด้านสุขภาพ.
• ประสบการณ์ตรงทั้งในงานผู้ช่วยส่วนตัวและการสร้างคอนเทนต์ดิจิทัล.
• การเติบโตในสายงานที่ผสมผสาน เทคโนโลยี สุขภาพ และสื่อดิจิทัล.

ทักษะ:

SUN, Legal, Market Research

ประเภทงาน:

งานประจำ

• Working Hours: 19.00-04.00 / Day-off SAT-SUN.
• Location: Work From Home 100% or Remote Work.
• Work Environment: Dynamic, fast-paced, and collaborative, with a focus on areas that are crucial for driving the platform's success and ensuring its growth and stability in a competitive and regulated industry.
• VVIP - Customer Support Associate plays a vital role in assisting the Relationship Management team to deliver exceptional service to high-net-worth clients with significant cryptocurrency investments. This role is dedicated to ensuring seamless client transactions, providing attentive and personalized support, and anticipating client needs with precision. By working closely with Relationship Manager and team, the associate helps elevate the client experience, demonstrating a high level of care, responsiveness, and understanding in every interaction.
• Providing timely and professional support to clients, ensuring a smooth experience from onboarding to ongoing service.
• Maintaining accurate and up-to-date customer records in the CRM system to support planning and customer-focused initiatives.
• Monitoring project progress and preparing documentation and reports to support decision-making.
• Coordinating with cross-functional teams such as Legal, IT, and Finance to resolve client-related issues and ensure compliance with internal policies and regulations.
• Supporting strategic initiatives through market research, preparation of training materials, and event coordination to strengthen client relationships and engagement.
• Deliver client support in a shift-based schedule, ensuring service coverage during the night shift (19:00 PM - 04:00AM).
• Bachelor s degree in Business Administration, Finance, Economics, or related fields.
• At least 1-2 years of experience in client service, relationship management, or support roles, preferably in the financial services or cryptocurrency industry.
• Good understanding of cryptocurrency and digital asset markets is highly desirable.
• Strong communication and interpersonal skills, with the ability to interact professionally with high-net-worth clients.
• Detail-oriented and highly organized, capable of managing multiple tasks and projects simultaneously.
• Proficient in using CRM systems, Microsoft Office Suite (Excel, PowerPoint, Word), and data reporting tools.
• Ability to analyze and interpret data to support decision-making processes.
• Team player with a proactive attitude and willingness to learn and adapt in a fast-paced environment.
• Knowledge of regulatory compliance related to digital assets and investments is an advantage.

ทักษะ:

Compliance, Legal, Finance, English

ประเภทงาน:

งานประจำ

• Corporate Governance & Compliance.
• Ensure compliance with corporate laws, regulations, and stock exchange requirements (if listed).
• Organize and prepare agendas, papers, and minutes for Board of Directors and shareholders meetings.
• Maintain statutory registers, records, and filings with regulators.
• Advise the Board on corporate governance best practices.
• Board & Shareholder Support.
• Act as a liaison between the Board, management, and shareholders.
• Facilitate communication and ensure timely distribution of materials for board decision-making.
• Coordinate annual general meetings (AGMs) and extraordinary general meetings (EGMs).
• Investor Relations.
• Develop and maintain relationships with shareholders, analysts, and investors.
• Prepare and deliver accurate, transparent, and timely reports, press releases, and investor updates.
• Support the preparation of investor presentations, financial disclosures, and communication materials.
• Monitor market trends, shareholder sentiment, and investor feedback to provide insights to management.
• Advisory Role.
• Provide guidance to directors and senior executives on corporate governance, legal, and regulatory obligations.
• Support the company in strategic decision-making with respect to compliance and investor expectations.
• Qualifications & SkillsBachelor s degree in Law, Business Administration, Finance, or related field (Master s degree or ICSA/CGI certification is a plus).
• Minimum 7-10 years of relevant experience in corporate secretarial roles, legal, governance, or investor relations.
• Strong knowledge of corporate law, company regulations, and securities exchange rules.
• Excellent communication and presentation skills, with the ability to engage effectively with board members, regulators, and investors.
• Strong analytical, problem-solving, and organizational skills.
• Ability to handle confidential information with integrity and discretion.
• Bilingual proficiency (e.g., Thai & English) preferred, especially for listed companies with international investors.