Bitkub Online Co., Ltd., or also known as Bitkub Exchange

Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.

Key Responsibilities:

• Partner with clients and users to deeply understand business needs and translate them into functional system requirements.
• Manage expectations and provide expert guidance to stakeholders throughout the project lifecycle.
• Lead initiatives to review and improve processes, driving team productivity and operational efficiency.
• Tackle complex operational challenges with innovative business solutions through process improvements and system enhancements.
• Deliver high-quality documentation for knowledge retention and reusability.
• Analyze current processes, recommend improvements, and contribute to project planning and scope definition.
• Prepare insightful reports including pros/cons analysis to support decision-making for technical solutions.
• Ensure successful delivery of projects by aligning business requirements with effective, scalable system solutions.
• Provide training guidance related to system releases and assist in the development of training plans tailored to business needs.
• Offer expert-level support, resolving complex system issues and ensuring smooth user experience.

Required Qualifications:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 3 years of experience as a Business System Analyst or in a related IT role.
• Background in financial services or cryptocurrency is a strong plus.
• Exceptional communication and interpersonal skills — able to influence and collaborate with senior leadership.
• Proactive mindset with the confidence to challenge the status quo and propose new ideas.
• Skilled at managing multiple priorities across various projects.

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Important : Candidate Privacy Policy

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