ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Accounting, Internal Audit, Payroll

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Check figures, postings, and documents for accuracy.
• Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information.
• Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified.
• Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
• Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
• Prepare daily consolidated deposits of cash received by all cash handling employees.
• Document, maintain, communicate, and act upon all Cash Variances.
• Prepare, maintain, and administer all cashier banks and contracts.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Human Resources Development, English

ประเภทงาน:

งานประจำ

• Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
• Administering Employee Training Programs.
• Promotes and informs employees about all training programs.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Helps employees identify specific behaviors that will contribute to service excellence.
• Ensures employees receive on-going training to understand guest expectations.
• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
• Meets with training cadre on a regular basis to support training efforts.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Evaluating Training Programs Effectiveness.
• Monitors enrollment and attendance at training classes.
• Meets regularly with participants to assess progress and address concerns.
• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Measures transfer of learning from training courses to the operation.
• Ensures adult learning principles are incorporated into training programs.
• Developing Training Program Plans and Budgets.
• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.
• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
• Aligns current training and development programs to effectively impact key business indicators.
• Establishes guidelines so employees understand expectations and parameters.
• Develops specific training to improve service performance.
• Drives brand values and philosophy in all training and development activities.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Managing Training Budgets.
• Participates in the development of the Training budget as required.
• Manages budget in alignment with Human Resources and property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
• Utilizes P-card if appropriate to control and monitor departmental expenditures.
• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
• OR.
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Adobe Illustrator, Adobe Photoshop, Email Marketing / Newsletters, English

ประเภทงาน:

งานประจำ

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Digital Marketing, Market Analysis, Branding, English

ประเภทงาน:

งานประจำ

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

แมริออท โฮเทลส์, แบรนด์หลักของแมริออทอินเตอร์เนชั่นแนลนั้นมีอยู่ในเมืองต่างๆ กว่า 500 แห่งทั่วโลก พวกเรากำลังพยายามพัฒนาศิลปะการต้อนรับให้ดียิ่งขึ้นสำหรับการบริการแขกที่เดินทางและ่เข้าพักกับเรา ในฐานะที่เป็นพนักงานผู้ต้อนรับแขกของแมริออทโฮเทลส์ คุณจะช่วยรักษาสัญญาว่าจะมอบสิ่งที่ดีที่สุด เต็มไปด้วยสไตล์ที่สง่างามและรายละเอียดที่ประณีต ด้วยความชำนาญและจินตนาการของคุณ เราจะสร้างสรรค์และสร้างอนาคตแห่งการเดินทางในรูปแบบใหม่ไปด้วยกัน.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

High Responsibilities, Service-Minded

ประเภทงาน:

งานประจำ

• At least 3 years experience in similar position.
• Experience in Hotel industry.
• Good in English and Thai communication.
• Good command and able to communicate in Japanese.
• A team player, flexible, and fast learner.
• Interested applicants are invited to apply in person or submit application with full resume indicating qualifications and experience, transcript, expected salary and recent photo.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Advise employees on in-house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or products. Promote, sell, and answer questions about spa/salon services. Ensure guest comfort and safety throughout service. Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, and secure supplies and equipment at the end of each shift. Check computer for updates and changes to schedule and inform providers of last minute changes. Complete requisitions, stock, organize, and dispense products and supplies. Inspect work areas and tools/equipment to ensure conformance to company standards. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Teaching, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.
• Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).
• Prepare for training classes (e.g., materials, setup classes, breakdown classes).
• Design and create interactive training in various formats. Conduct stand-up training to groups of employees.
• Monitor and ensure departments are conducting safety training and orientation.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Management, Finance

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
• JOB SUMMARY.
• Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms.
• Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
• Analyzes information, identifies current and potential problems and proposes solutions.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period and continually analyzes transient booking patterns.
• Assists with account diagnostics process and validates conclusions.
• Maintains accurate reservation system information.
• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Observes, receives, and otherwise obtains information from all relevant sources.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
• Analyze STAR information to assist in development of RevPAR Index forecasts.
• Generates yearly room revenue budget.
• Managing Revenue Management Strategy.
• Provides critical input to property leaders for development of market sales strategy.
• Provides revenue management functional expertise and leadership to general managers and property leadership teams.
• Implements and evaluates revenue tests.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Provides recommendations to improve effectiveness of revenue management processes.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Building Successful Relationships.
• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
• Communicates market direction to revenue management, sales and hotel leaders.
• Develops constructive and cooperative working relationships with others, and maintains them over time.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
• Additional Responsibilities.
• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
• Enters, transcribes, records, stores, or maintains information in written or electronic form.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.
• OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Japanese, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• At least 3 years experience in similar position.
• Experience in Hotel industry.
• Good in English and Thai communication.
• Good command and able to communicate in Japanese.
• A team player, flexible, and fast learner.
• Interested applicants are invited to apply in person or submit application with full resume indicating qualifications and experience, transcript, expected salary and recent photo to:
• Bangkok Marriott Marquis Queen's Park.
• Contact: K. Nattapon OR K. Sutinee.
• 199 Sukhumvit Soi 22, Klongton, Klongtoey, Bangkok 10110, Thailand.
• Tel: 02 059 5390 Ext 5390.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management, Japanese, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• At least 5 years experience in similar position.
• Experience in Hotel industry.
• Good in English and Thai communication.
• Good command and able to communicate in Japanese.
• A team player, flexible, and fast learner.
• Interested applicants are invited to apply in person or submit application with full resume indicating qualifications and experience, transcript, expected salary and recent photo to:
• Bangkok Marriott Marquis Queen's Park.
• Contact: K. Nattapon OR K. Sutinee.
• 199 Sukhumvit Soi 22, Klongton, Klongtoey, Bangkok 10110, Thailand.
• Tel: 02 059 5390 Ext 5390.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Safety Management

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Conduct investigations and gather evidence related to theft/ fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports documenting all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting the incident.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Read and visually verify information in a variety of formats (e. g., small print).
• Visually inspect tools, equipment, or machines (e. g., to identify defects).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces and steps.
• Move up and down stairs and/or service ramps.
• Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Event Planning, Management, Able to work as a shift, English

ประเภทงาน:

งานประจำ

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper setup, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print).
• Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.
• Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, Microsoft Office, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Summary.
• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
• Secure payment; activate/reissue room keys.
• Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
• Communicate to appropriate staff when guests are waiting for an available room.
• Advise guest of messages.
• Clear departures in computer system.
• Coordinate with Housekeeping to track room status and guest concerns.
• File guest paperwork or documentation. Operate telephone switchboard station.
• Run and check daily reports, contingency lists, and credit card authorization reports.
• Supply guests with directions and information.
• Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
• Arrange transportation for guests/visitors.
• Count and secure bank at beginning and end of shift.
• Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
• Notify Security of any reports of theft.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.