āļāļĢāļ°āļāļēāļĻāļāļēāļāļāļĩāđāļŦāļĄāļāļāļēāļĒāļļāđāļĨāđāļ§
Customer Experience Specialist - Thai & English
āļāļĩāđāļāđāļāļāđāļēāđāļāļāļĢāđāļ§āļīāļŠāđāļāļŠ āļāļģāļāļąāļAgoda.com is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. Agoda.com is part of a Booking Holdings (Nasdaq:BKNG) company. Agoda.com's network includes more than 950,000 accommodations worldwide. The multinational staff of nearly 3,000 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals to both business and leisure travelers.
- To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Accountable for meeting individual (KPIs) and team goals
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
- MUST have good command of spoken and written ENGLISH language and Native Thai.
- At least 1 year of working experience in the related field would be desirable although fresh graduates are welcome to apply.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Minimum typing speed of 35 words per minute.
- Willing to work on rotating shifts.
- Ability to work in both a team environment and autonomously.
- Demonstrate high degree of integrity and confidentiality.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĩāđāļāļģāđāļāđāļ
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āđāļāļīāļāđāļāļ·āļāļ
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āļāđāļāļāđāļē (www.agoda.com) āđāļāđāļāļŦāļāļķāđāļāļāļĢāļīāļĐāļąāļāļāļđāđāđāļŦāđāļāļĢāļīāļāļēāļĢāđāļ§āđāļāđāļāļāđāļāļāļāļŦāđāļāļāļāļąāļāđāļāđāļĢāļāđāļĢāļĄāļāļĩāđāđāļāļīāļāđāļāđāļĢāđāļ§āļāļĩāđāļŠāļļāļāđāļāđāļĨāļ āđāļāļĒāļĄāļĩāđāļĢāļāđāļĢāļĄāđāļāđāļāļĢāļ·āļāļāđāļēāļĒāļāļ§āđāļē 2,000,000 āđāļŦāđāļāđāļĨāļ°āļĄāļĩāđāļ§āđāļāđāļāļāđāļāļĩāđāđāļāđāļĢāļąāļāļāļēāļĢāđāļāļĨāđāļāđāļāļ āļēāļĐāļēāļāđāļēāļāđ āļāļķāļ 38 āļ āļēāļĐāļē Agoda Company Pte. Ltd. āļāļĢāļīāļĐāļąāļāļāļķāđāļāļāļĒāļđāđāđāļāļ·āđāļāļāļŦāļĨāļąāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļāļ Agoda.com āļāđāļāļāļąāđāļāļāļķāđāļāđāļāļāļĩāļ.āļĻ. 2548 āđāļāļĒāļŠāļ ... āļāđāļēāļāļāđāļ
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: The Agoda Thailand offices are staffed by a team of multi-national professionals. We are expanding our business around the world and are looking for dynamic people to help the company grow. Agoda is located in the heart of Bangkok in the Offices at Central World, and offer huge career opportunities ... āļāđāļēāļāļāđāļ
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