ทักษะ:

Google Analytics, Data Analysis, Power BI, Tableau, SQL

ประเภทงาน:

งานประจำ

• Analyze business opportunities, deliver in-depth analysis, and propose solutions to Business to meet business objectives and targets.
• Recommend campaign mechanics, methodologies, and target segments for marketing campaigns based on customer behavior analysis.
• Provide performance tracking for the marketing campaigns, Ad-hoc and MIS reports.
• Develop and implement statistical models to improve campaign efficiency, provide test/control procedure, and monitor the model performance.
• Work closely with the product team to uncover trends and business insights in order to answer questions and solve business problems that lead to data-driven decisions and growth hacking strategies.
• Assist business team, data scientist, and IT teams to identify the product vision of new products/platforms, as well as validate if the products/platforms have achieved product/market fit including specifying metrics that matter and related visualized reports and dashboards.
• Create reports and dashboards that contain useful, actionable information using easy-to-understand visualization for relevant decision-makers.
• Master's Degree in MIS, IT, computer science, statistics, mathematics, business, or related field.
• Minimum of 3 years' experience in data analysis roles.
• Strong creative and analytical problem-solving capabilities.
• A product mindset - ask and address the most important analytical questions with a view on enhancing a product's impact.
• Experience in the data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation.
• Experience with data tools and languages like Google Sheets, Google Analytics, SQL, Tableau, Power BI, or similar.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Project Management, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ทักษะ:

Project Management, Power point, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Analyze business performance, market trends, customer behavior, and competitor insights to identify new opportunities and risks.
• Translate complex data into clear and actionable strategies through high-quality presentations and reports.
• Collaborate closely with senior executives across multiple functions including Marketing, Leasing, Operations, and Finance to align strategic direction and operational plans.
• Lead or support cross-functional projects and ensure successful project management from initiation through execution.
• Prepare and deliver impactful presentations to senior stakeholders and executives, both in Thai and English.
• Monitor and track KPIs to ensure initiatives are progressing as planned and propose adjustments when needed.
• Take ownership of ad-hoc strategic projects as assigned by leadership.
• Bachelors or Masters degree in Business Administration, Economics, Marketing, or related field.
• Minimum 7-10 years of experience in business strategy, consulting, or strategic planning, preferably within the retail or property development industry.
• Strong analytical and problem-solving skills with advanced proficiency in Excel, PowerPoint, and data visualization tools.
• Exceptional communication and presentation skills, with fluency in both English and Thai.
• Experience in coordinating with senior stakeholders and managing cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, detail-oriented, and results-driven with a passion for business growth.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
• Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
• Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
• Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
• Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
• Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
• Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
• Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
• Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
• Budget Management: Prepare and manage the security departments budget, ensuring cost-effective use of resources.
• Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.
• Bachelors degree in Security Management, Criminal Justice, or a related field.
• Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
• Strong knowledge of safety regulations, crisis management, and emergency response protocols.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Proficiency in security technology and surveillance systems.
• Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.
• Has a background in the military will be given special consideration.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Creative Thinking, Public Relations, Leadership Skill

ประเภทงาน:

งานประจำ

• Develop and implement a comprehensive PR strategy that effectively engages both local and international media, positioning ICONSIAM as a prominent brand on the global stage.
• Craft PR campaigns that transcend cultural boundaries and linguistic differences, ensuring messages resonate with diverse audiences worldwide.
• Drive seamless collaboration with related parties, aiming for a unified and strategic communication approach across the organization.
• Lead and actively participate in cross-functional meetings and activities, leveraging the collective expertise of various departments to create a synchronized PR strategy.
• Cultivate strong relationships with internal and external stakeholders, transforming them into strategic partnerships that elevate ICONSIAM's presence on both local and international stages.
• Ensure ICONSIAM's PR initiatives both corporate and marketing are not only culturally sensitive but strategically aligned with the unique attributes.
• Maintain a global outlook while embracing local nuances, allowing ICONSIAM to address the distinctive demands and expectations of diverse markets.
• Act as a strategic intermediary between ICONSIAM, fostering a harmonized, synergistic approach to communications that drives forward the organization's global ambitions.
• Manage and coach team.
• Bachelor's degree in Public Relations, Communications, Marketing, or a related field. Master's degree is preferred.
• Proven track record in PR, with a minimum of 5 years of PR management experience, including team leadership.
• Strong network and connections with media, influencers, and industry professionals.
• Exceptional written and verbal communication skills.
• Strategic thinking and the ability to plan and execute successful PR campaigns.
• Strong problem-solving and crisis management abilities.
• Proficiency in PR software and tools.
• Outstanding organizational and project management skills.
• Creative thinking and a keen eye for detail.
• Ability to thrive in a fast-paced and dynamic work environment.
• Commitment to upholding ICONSIAM's brand values and reputation.

ทักษะ:

Recruitment, Leadership Skill, Labor law, Teamwork, Project Management

ประเภทงาน:

งานประจำ

• Ensure and perfect relationship and smooth collaboration with the kitchen team, the Sommelier team via head sommelier, the FOH via the restaurant team and the reservation team.
• Create a team environment, driven by passion for excellence.
• Build a team of genuine individuals and great personalities dedicated to create a unique dining experience.
• Contribute to a good economic and human resources management of the restaurant, maintaining high moral standards.
• Secure the welfare of the restaurant team.
• Work alongside the BD and Operation Manager to take advantage of every sales opportunity to maximize restaurant revenue.
• Maximize the food and beverage profit by a direct and indirect marketing.
• Have a hands-on approach to the success of the wine and beverage program.
• Build excellent internal relationships, streamlining the operation.
• Be available for any member of staff and offer support where required.
• Increase our regular clientele by networking and obtaining repeat custom.
• Secure current service standards and strive to improve them.
• Handle complaints with humility and empathy, following up if required.
• Anticipate any guests requests.
• Work and convey a positive image of the restaurant.
• Conduct staff interviews and recruitments alongside HR.
• Secure the loyalty of the employees and limit the turnover.
• Ensure that the restaurant and equipment are constantly in excellent condition.
• Ensure fair and equitable discipline, in line with company regulations.
• Ensure Ducasse Pariss standards and image are respected at all times.
• Prepare financial reports / Daily report Weekly report.
• Set budgets (P&L) / agree them with senior management.
• Maintain the relationship with Ducasse Paris.
• Keep a kind relation with the partners F&B Department.
• Previous experiences in similar establishment (same standing) at least 4 5 years.
• Experience in establishing recruitment, training and leadership systems in restaurants.
• Project management skill.
• Accounting & administrative management.
• Legal obligation (labor law, food safety).
• Rigorous anticipation & reactivity.
• Customer care skills and attention to detail.
• Commitment in delivering high quality service and maintain the brand standard.
• Ability to work under pressure.
• Ability to handle a complex and multi-faceted role.
• Ability to lead teams.
• Autonomy & initiative.
• Computing.
• Fluent in English.
• Motivational skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, Negotiation, Procurement, Power point, Leadership Skill

ประเภทงาน:

งานประจำ

• Searching for new products to sell in our channel/program.
• Keep good relationships with existing suppliers and search for new suppliers for future products as well.
• Analyze consumer buying patterns, predict future trends, and identify trends and business opportunities.
• Assess the competitive market with respect to trends, marketing & product strategy; react to ensure market leadership.
• Efficiently manage problems around inventory management; work cross-functionally to ensure on-time delivery.
• Provide operational and business management support to the merchandise planning team.
• Working closely on department strategy to ensure all teams are aware of ongoing courses of action.
• Develop seasonal promotion strategies for the assigned channel.
• Work with teams across the organization to launch new product expansions and promotions.
• At least 5 years of experience in merchandising, buyer, procurement, of related products.
• Bachelors degree in Business Administration, Marketing and fields.
• Good communication, presentation as well as negotiation skill.
• Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Word). Especially Vlookup, PIVOT.
• Proactive and committed to delivering results in a fast-paced.
• Background experience in the Variety/ Lifestyle/ DIY/ Stationary category is an advantage.

ทักษะ:

Project Management, Meet Deadlines, Social media, Negotiation, Budgeting

ประเภทงาน:

งานประจำ

• Coordinate work with business partners and the internal team to achieve the goals set.
• Acquire a business partner to co-create a new business and a new initiative project.
• Acquire sponsorship both in monetary contributions and in-kind services to support new business and a new initiative project.
• Coordinate with the business partner and internal team to ensure the partner's benefit package will be delivered efficiently with no complaints from the partners.
• Handle the implementation of all benefit deliveries to partners.
• Develop a business proposal and a sponsorship proposal for the business partner.
• Others are assigned.
• Bachelors degree in Business Administration, Marketing or related fields.
• At least 10 years of experiences as an event marketing or sponsorship /account manager.
• Knowledge of event marketing, sponsorship marketing, and social media marketing.
• Strong connection with FMCG, big companies, and entertainment companies.
• Experience in event budgeting, event operating, and new business partner acquisition.
• Experience in seeking sponsorship.
• Experience in the international market is a plus.
• Business or sponsorship proposal and business plan development and management skills.
• Strong project management and organizing skills.
• Excellent service minded.
• Strong communication, collaboration with multiples stakeholders, partner.
• Excellent sale, problem-solving and negotiation skills.
• Excellent command of English.
• Attribute: Resilience, organized, multitasker (able to handle many tasks and meet deadlines) Flexible working hour.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Negotiation, Accounting, SAP, English

ประเภทงาน:

งานประจำ

• Perform account accurate records of all accounts receivable transactions on a timely manner.
• Perform and review accounts receivable aging report to ensure that customer payments are fully collected.
• Collaborate with the luxury Leasing Team or Tenant Service Coordinator to resolve tenant inquiries or disputes that related to billing and payment.
• Collaborate with internal auditor & external auditor.
• Collaborate with legal team for contracts verification.
• Review tenant sales data collection and review calculate rental GP income from monthly sales accurately in order to close the monthly account in a timely manner.
• Other tasks as assigned.
• Able to negotiate with tenants should there be any issues regarding payment arises.
• Bachelors degree in Accounting, Finance, Business Administration or related fields.
• Minimum 8-12 years of experience in accounting especially in Accounts Receivable.
• Knowledge.
• Have a basic understanding of accounting principles.
• At least 3-5 years of experiences in Manager Accounts Receivable.
• Negotiation ability.
• Strong communication, collaboration and problem-solving skills.
• Strong computer skill in MS office, especially in Excel program.
• Proven hands-on experience in SAP accounting application would be advantage.
• Good command of English (Reading and Writing).
• Integrity and business ethic with confidentiality work.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Energetic, eCommerce, English

ประเภทงาน:

งานประจำ

• Search for opportunities and innovations in E-Commerce and for new ideas to improve our customer's shopping experience, and drive traffic and sales.
• Closely watch market trend and customer behavior and conduct necessary reports and forecasts.
• Ensuring optimal product presentation and visibility on all online channels.
• Support day-to-day operations in content creation, supply chain management, promotion management, and business analytics.
• Troubleshoot issues relating to order shipments, eCommerce purchases, and order fulfillment.
• Monitor Sales performance.
• Track, evaluate, and report the results and effectiveness of marketing campaigns.
• Bachelors degree or higher in economics, business, marketing, or a related field.
• At least 1-3 years of working experience in E-commerce.
• Energetic, detail-oriented, and results-oriented self-starter who is technologically savvy.
• Good command of written and spoken English.
• Proactive and able to plan ahead.
• Ability to work under pressure and meet tight deadlines, where necessary.
• Excellent attention to detail and organizational skills.
• Able to communicate in English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Power BI, Tableau, Python, SQL

ประเภทงาน:

งานประจำ

• Working closely with key stakeholders to understand the business problem and recommend the proper metric to deliver actionable dashboards.
• Design and develop data models to support self-service analytics and data visualization.
• Develop and maintain reports and dashboards to present the data in the most precise and easy to interpret.
• Support for ad hoc reports based on stakeholder requests to address specific business needs.
• Working closely with data analyst and data scientist to select targeted audience and create deep post campaign analysis to drive marketing campaign with ROI.
• Manage system upgrades, data migrations, and integrations with other platforms.
• Supervise and mentor the MIS team; provide training, direction, and performance reviews.
• Monitor KPIs for MIS performance and data accuracy.
• Bachelors master's degree in MIS, IT, Data Management, Computer Science or related field.
• 5 7 years+ in end-to-end dashboard automation project.
• Experience in the retail/e-commerce industry is a plus.
• Proven experience building actionable dashboards at scale.
• Knowledge of data modeling concepts and ETL processes.
• Knowledge of data warehousing and data integration techniques is a plus.
• Proficient SQL and Python (or Pyspark is a plus).
• Business Intelligence tool: Power BI, Tableau, QlikView.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Drive and encourage our potential tenants to participate in our marketing campaigns or activities that lead to increase their sales volume, traffic, or brand awareness.
• To acquire new tenant partners to align with trends and meet the diverse needs of customers.
• Apply an appropriate marketing solution with targeted tenants in responsible categories to boost up their traffic and sales performance.
• Analyze market trends, and brand personalization to drive growth opportunities for our tenants and SPWG.
• Enhance the strong relations with our potential tenants both local and internationals.
• Work closely with related teams to ensure the highest success for our potential tenant in responsible categories.
• Bachelors or Masters Degree in Business Administration, Marketing or related fields.
• More than 10 years of experience in tenant marketing, event, brand management, campaign marketing, CRM, partnership or related fields. Especially, Food & Dining Category or Attract new tenants will be given special consideration.
• Experience in shopping mall or retails business will be an advantage.
• Well connected with both local and internationals tenants.
• Have background knowledge in overall marketing e.g., marketing campaign, marketing strategies, CRM, Marketing Communication, etc.
• Understand market trends, customer behavior, and be able to evaluate opportunities for growth.
• Excellent in interpersonal and presentation skills.
• Has background in Partnership Management (Able to apply with our Tenants).
• Analytical Thinking.
• Excellent command in English.