ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Financial Modeling, Negotiation, English

ประเภทงาน:

งานประจำ

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

ทักษะ:

Assurance, Automation, Javascript

ประเภทงาน:

งานประจำ

• Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
• Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
• Test Planning and Design: - Collaborate with product managers and developers to unde ...
• Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
• Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
• Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
• Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
• Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
• Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
• Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
• Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
• Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• Develop customer research from beginning: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis.
• Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns.
• Present convincing research results and engagement project / campaign for all level staff members.
• Work closely with all stakeholders for driving more engagement with our customers and more usage/profitability.
• Collaborate with the data analytics team in order to extract customer insights and deliver customer engagement projects/campaigns.
• Drive customer engagement with research results and data analysis.
• Proficient in Thai.
• Experience performing customer research to understand customer needs and behaviors.
• Strong analytical skills and a demonstrated ability to use data to drive decision making for more customer engagement.
• Outstanding written and oral communication skills both Thai and English with strong personal presence, and being able to communicate concepts and ideas to stakeholders at all levels.
• Able to influence decision-making at all levels within an organization, and in a variety situations.
• Passionate about mobile user experience with an obsessive attention to detail.
• Work Location: True Digital Park.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Research, Python, SQL

ประเภทงาน:

งานประจำ

• Develop machine learning models such as credit model, income estimation model and fraud model.
• Research on cutting-edge technology to enhance existing model performance.
• Explore and conduct feature engineering on existing data set (telco data, retail store data, loan approval data).
• Develop sentimental analysis model in order to support collection strategy.
• Bachelor Degree in Computer Science, Operations Research, Engineering, or related quantitative discipline.
• 2-5 years of experiences in programming languages such as Python, SQL or Scala.
• 5+ years of hands-on experience in building & implementing AI/ML solutions for senior role.
• Experience with python libraries - Numpy, scikit-learn, OpenCV, Tensorflow, Pytorch, Flask, Django.
• Experience with source version control (Git, Bitbucket).
• Proven knowledge on Rest API, Docker, Google Big Query, VScode.
• Strong analytical skills and data-driven thinking.
• Strong understanding of quantitative analysis methods in relation to financial institutions.
• Ability to clearly communicate modeling results to a wide range of audiences.
• Nice to have.
• Experience in image processing or natural language processing (NLP).
• Solid understanding in collection model.
• Familiar with MLOps concepts.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Financial Analysis, Budgeting, Finance

ประเภทงาน:

งานประจำ

• Collaborate with business unit leaders, including sales, marketing, and operations, to understand their financial needs and objectives.
• Provide financial analysis and insights to support business planning, budgeting, and forecasting, including external parties as requested on an ad-hoc basis.
• Work closely with the finance team and general manager to ensure accurate and timely financial reporting.
• Develop and maintain financial models to assess the financial impact of business decisions and strategies.
• Monitor key performance indicators (KPIs) and financial metrics to identify trends and areas for improvement.
• Collaborate on the development and implementation of financial strategies to optimize business performance.
• Conduct variance analysis and provide explanations for financial results compared to budget and forecasts.
• Support the development of business cases for new initiatives, projects, and investments.
• Collaborate with cross-functional teams to ensure financial considerations are integrated into decision-making processes.
• Bachelor s degree in Finance, Accounting, or a related field. MBA or professional finance qualification is a plus.
• 5+ years of experience in finance, Audit, with a focus on financial analysis and business partnering.
• Strong financial modeling and analytical skills.
• Knowledge of financial reporting standards and regulatory compliance.
• Ability to translate financial data into actionable insights for non-finance stakeholders.
• Collaborative mindset with the ability to work effectively in cross-functional teams.
• Strategic thinking with a focus on aligning financial strategies with overall business objectives.
• Advanced proficiency in Microsoft Excel and financial modeling tools.
• Location: True Digital Park, Bangkok.

ทักษะ:

Data Analysis, SQL, Problem Solving, English

ประเภทงาน:

งานประจำ

• Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
• Implement data solutions and data comprehensiveness for data customers.
• Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
• Retrieve and prepare data (automated if possible) to support business data analysis.
• Ensure adherence to the highest standards in data privacy protection and data governance.
• Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
• Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
• Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
• Experience in data processing batch / real time / nearly realtime.
• Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
• Experience with web or software development with Java,Python or similar.
• Experience with Agile methodology is a plus.
• Good in communication and writing in English.
• Good interpersonal and communication skills.

ทักษะ:

Assurance, Project Management, Automation

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversee the planning, execution, and monitoring of security-related projects.
• Coordinate with cross-functional teams to ensure successful project delivery.
• Develop project plans, schedules, and budgets, and track progress against established objectives.
• Communicate project status, risks, and issues to relevant stakeholders.
• Identify, assess, and prioritize security risks across the organization.
• Develop and implement risk mitigation strategies and controls.
• Monitor and report on the effectiveness of risk management activities.
• Collaborate with stakeholders to ensure a consistent approach to risk management across the organization.
• Develop, review, and maintain security policies, standards, and procedures.
• Ensure alignment with regulatory requirements and industry best practices.
• Collaborate with stakeholders to promote the adoption and enforcement of security policies and standards.
• Provide guidance and support to the organization in the interpretation and implementation of security policies and procedures.
• Effectively communicate security issues and concerns to the technology team.
• Collaborate with the technology team to develop and implement solutions to address identified security issues.
• Provide ongoing support and guidance to the technology team regarding security best practices and risk mitigation.
• Foster a strong working relationship between the security governance function and the technology team to promote a culture of security awareness and collaboration.
• Positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor s degree in Information Security, Computer Science, or a related field.
• A minimum of 5 years of experience in information security, with a focus on security governance.
• Professional certifications such as CISSP, CISM, or CRISC are preferred.
• Strong understanding of information security principles, frameworks, and best practices.
• Experience in audit management, risk assessment, and policy development.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex security issues in a clear and concise manner.
• Demonstrated ability to work independently and deliver results under tight deadlines.
• Talent to identify and create a broad vision for a security solution and to execute it.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as an expert in project teams.
• Ability to explain your thoughts or findings also to non- technical professionals.
• Good command in written and spoken Thai and English language.
• Location: True Digital Park, Punnawithi.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversee the planning, execution, and monitoring of security-related projects.
• Coordinate with cross-functional teams to ensure successful project delivery.
• Develop project plans, schedules, and budgets, and track progress against established objectives.
• Communicate project status, risks, and issues to relevant stakeholders.
• Security Risk Management: Identify, assess, and prioritize security risks across the organization.
• Develop and implement risk mitigation strategies and controls.
• Monitor and report on the effectiveness of risk management activities.
• Collaborate with stakeholders to ensure a consistent approach to risk management across the organization.
• Establishment of Policies, Standards, and Procedures:Develop, review, and maintain security policies, standards, and procedures.
• Ensure alignment with regulatory requirements and industry best practices.
• Collaborate with stakeholders to promote the adoption and enforcement of security policies and standards.
• Provide guidance and support to the organization in the interpretation and implementation of security policies and procedures.
• Communication and Collaboration with Technology Team:Effectively communicate security issues and concerns to the technology team.
• Collaborate with the technology team to develop and implement solutions to address identified security issues.
• Provide ongoing support and guidance to the technology team regarding security best practices and risk mitigation.
• Foster a strong working relationship between the security governance function and the technology team to promote a culture of security awareness and collaboration.
• Essential Skills & PrerequisitesA positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor s degree in Information Security, Computer Science, or a related field.
• A minimum of 5 years of experience in information security, with a focus on security governance.
• Professional certifications such as CISSP, CISM, or CRISC are preferred.
• Strong understanding of information security principles, frameworks, and best practices.
• Experience in audit management, risk assessment, and policy development.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex security issues in a clear and concise manner.
• Demonstrated ability to work independently and deliver results under tight deadlines.
• Talent to identify and create a broad vision for a security solution and to execute it.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as the expert in project teams. PERSONAL SKILLS: Ability to explain your thoughts or findings also to non- technical professionals.
• Good command in written and spoken Thai and English language.
• Why Ascend Money?Contribute to a safer digital world.
• Gain hands-on experience with cutting-edge cybersecurity challenges.
• Grow your career in a dynamic, fast-moving environment.
• Don t miss this opportunity to be part of something big! Apply now and take the next step with Ascend Money.
• Apply Now: CLICK

ทักษะ:

Market Research, Research, Marketing Strategy

ประเภทงาน:

งานประจำ

• Market Research & Analysis: Conduct thorough research to understand the market landscape, user needs, and competition. Analyze data to inform marketing strategies and decisions.
• Brand Development: Help develop and maintain the brand identity of the Super App. Ensure all marketing materials align with the brand s voice and vision.
• Marketing Strategy: Plan and implement comprehensive marketing strategies to drive app adoption, user engagement, and retention. This includes online and offline market ...
• Digital Marketing: Utilize various digital marketing channels (SEO, SEM, social media, email marketing) to enhance visibility and reach the target audience.
• Content Creation: Oversee the development of engaging content that resonates with the audience and promotes the app s features and benefits.
• Partnerships & Collaborations: Establish and manage partnerships with other companies, influencers, or platforms to expand the app s reach and improve user growth.
• Campaign Management: Plan, execute, and monitor marketing campaigns. Analyze performance metrics to optimize future campaigns.
• User Experience & Feedback: Collaborate with product teams to ensure a seamless user experience and gather user feedback to inform product improvements.
• Budget Management: Allocate and manage marketing budgets effectively, ensuring a return on investment.
• Reporting & Analytics: Track marketing performance and provide reports on campaign outcomes, user acquisition, and engagement metrics to stakeholders.
• Networking & Events: Represent the app at industry events and conferences to build a network and stay up-to-date with market trends.
• Cross-Functional Coordination: Work closely with product development, sales, and customer service teams to ensure unified messaging and user satisfaction.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Product Development, Quality Assurance

ประเภทงาน:

งานประจำ

• Brand Consistency: Develop and maintain a cohesive visual identity that aligns with the brand s goals and messaging across all platforms.
• Visual Design for UI: Collaborate with UX/UI teams to design intuitive interfaces that are both user-friendly and visually appealing.
• Marketing Materials: Create and design promotional materials such as digital ads, brochures, and flyers for marketing campaigns.
• Social Media Graphics: Design eye-catching graphics for social media platforms to increase engagement and brand visibility.
• In-App Graphics: Develop icons, banners, and other visual elements used within the app, ensuring they align with the overall design theme.
• Collaborative Work: Work closely with cross-functional teams including marketing, product development, and communications to ensure coherent visual storytelling.
• Innovative Design: Stay updated on the latest design trends and tools, applying innovative techniques to keep the app s visuals fresh and exciting.
• Illustrations & Animations**: Create custom illustrations and animations to enhance content and appeal visually.
• Prototyping: Design and present prototypes and mockups to communicate design concepts to stakeholders for approval.
• Quality Assurance: Review and assure quality in all design materials before they go live, maintaining a high standard of work.
• Project Management: Handle multiple design projects simultaneously, meeting deadlines and managing workflow efficiently.
• Feedback Implementation: Gather and implement feedback from users and internal teams to refine and perfect design elements.
• Graduated in graphic design, communications design, or other design-related studies.
• More than 2 years of relevant experience.
• Experience in digital advertising agencies is a plus.
• Expert with the Adobe Creative Cloud and you are passionate about motion design.
• Conceptualize and translate ideas into clear and engaging communication pieces.
• High creativity and thinking outside the box.
• Artwork developing/designing is preferred.
• Confident in marketing knowledge, and have a common sense about business direction understanding.
• Interest in Social, self-motivated, ability to work under pressure, highly responsible.

ทักษะ:

Purchasing, Research, Work Well Under Pressure

ประเภทงาน:

งานประจำ

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

ทักษะ:

Project Management, Creativity, Industry trends

ประเภทงาน:

งานประจำ

• Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
• Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
• Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
• Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
• Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
• Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
• Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
• User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
• Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
• Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
• Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
• Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
• Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SQL, Excel, Tableau

ประเภทงาน:

งานประจำ

• Proficiently analyze intricate datasets to identify trends, patterns, and outliers.
• Unearth insightful correlations and present findings in a clear, understandable manner.
• Translate raw data into actionable insights that drive client business objectives.
• Engage with clients to understand their unique business needs and challenges.
• Translate client requirements into comprehensive project scopes and deliverables.
• Foster strong client relationships through effective communication and partnership.
• Leverage your analytical prowess to provide informed recommendations to clients.
• Collaborate with cross-functional teams to implement data-driven strategies.
• Contribute to client success by helping them make informed, growth-oriented decisions.
• Create visually compelling dashboards, reports, and presentations.
• Tailor data visualizations to resonate with both technical and non-technical audiences.
• Communicate complex insights using accessible and engaging visual aids.
• Identify operational inefficiencies within client workflows using data-driven insights.
• Propose process improvements and streamlined solutions to optimize client operations.
• Assist clients in adopting best practices for leveraging data effectively.
• Conduct thorough requirement elicitation sessions with clients.
• Document precise business and technical requirements for successful project execution.
• Ensure clear communication and alignment between stakeholders and technical teams.
• Bachelor s degree in a relevant field (Business, Data Science, etc.).
• Proven 3-5 years of experience as a Business Analyst, Data Analyst, or similar role.
• Proficiency in data analysis tools (SQL, Excel) and data visualization platforms (Tableau, Power BI).
• Strong problem-solving skills and the ability to think critically.
• Excellent communication skills for effective client interaction and team collaboration.
• Detail-oriented approach to ensure accurate and reliable insights.
• Ability to adapt to a fast-paced, dynamic work environment.
• Location: True Digital Park, Bangkok.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Graphic Design, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Data Analysis: Analyze monthly sales data, identifying top performers and key insights.
• Campaign Strategy: Develop and execute marketing campaigns for both B2B and B2C audiences.
• Performance Review: Review campaign results, providing data-driven insights for improvement.
• Public Relations: Manage PR initiatives to enhance the organization s image.
• Budget Management: Oversee marketing costs and ensure budget adherence.
• Marketing Plans: Present monthly marketing plans, including strategies and analyses.
• Content & Graphics: Curate and manage organizational content, including overseeing graphic design.
• Digital Marketing: Lead digital marketing efforts across SEO, SEM, social media, and online advertising.
• Additional Projects: Handle additional tasks and projects as assigned.
• Bachelor s degree in marketing, communications, or a related discipline.
• Demonstrated experience in brand management, marketing communications, and public relations, with a minimum of 5 years in the automotive sector.
• Strong analytical skills for efficient budget management and performance evaluation.
• Proficient in verbal and written communication in both English and Thai.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Enthusiastic, UNIX, Linux, English

ประเภทงาน:

งานประจำ

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.