Skills:

Product Owner, Scrum, Project Management

Job type:

Full-time

• Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
• Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Define customer journey and/or operational process to serve full life cycle of banking-related process.
• Assist the product owner with creating and maintaining a healthy and ordered product backlog.
• Provide supports to other workstream such as development, testing and deployment activities.
• Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies.
• Minimum Bachelor s degree or equivalent.
• At least 5 years of industry/ consulting experience.
• Preferable to have deep domain knowledge in one or more of the following: Card and Core Banking.
• Experience in business process improvements, operating model, business analysis.
• Nice to have: Digital banking transformation experience.
• Keen knowledge or experience in Waterfall and/or Agile Methodologies (ITIL, Scrum, etc would be an advantage).
• Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
• Able to work independently.
• Strong application project management skill and design knowledge.

Skills:

Product Owner, Scrum, Project Management

Job type:

Full-time

• Consulting and partnering with our clients to help them develop high performance industry, functional and/or digital solutions to advance their industry position.
• Act as the single point of contact for both internal and external parties to ensure smooth and consistent communication flow of business/functional requirements.
• Facilitate and drive functional workshops to drive desired design outcomes.
• Gather and analyze business requirements and translate them into functional requirements specification or user stories.
• Assess and evaluate business process, business model, and organization to identify areas of improvements, define/propose potential business and technology solution to enhance business performance.
• Define customer journey and/or operational process to serve full life cycle of banking-related process.
• Assist the product owner with creating and maintaining a healthy and ordered product backlog.
• Provide supports to other workstream such as development, testing and deployment activities.
• Communicate with other teams and stakeholders to identify, monitor and resolve functional dependencies.
• Minimum Bachelor s degree or equivalent.
• At least 5 years of Business Analysis experience in consulting industry would highly encourage.
• Strong knowledge in Core Banking and/or card.
• Experience in business process improvements, operating model, business analysis.
• Nice to have: Digital banking transformation experience.
• Keen knowledge or experience in Waterfall and/or Agile Methodologies (ITIL, Scrum, etc would be an advantage).
• Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner.
• Well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information.
• Able to work independently.
• Strong application project management skill and design knowledge.

Skills:

Oracle, SAP, English, Thai

Job type:

Full-time

• Knowledge on multi-landscape environments Oracle, MsSql, HANA, Business objects,Data services.
• Designed and implemented SAP environments and develop creative solutions to meet database performance.
• Plan and install support packs, conduct upgrades, manage backups/recovery, system refresh and troubleshooting, conducting failover testing and validation.
• Bachelor's Degree in Information Technology, Computer Science, Business or other relevant fields.
• Minimum of 5 years of experience in SAP Basis.
• Can communicate in English and Thai.

Job type:

Full-time

• Provide business process and functional support for the SAP CO module including its sub-ledgers (AP, AR, and AA).
• Facilitate requirements gathering workshops/discussions and assess, challenge, and document the business requirements.
• Provide alternatives and recommend a solution.
• Develop functional specifications for customizations and enhancements which include reports, data processing, load programs, and adjustment tools.
• Develop test strategies, test plans and test scripts.
• Perform functional testing (execution) after development completion.
• Work with different teams and IT partners in different parts of the world to provide services to clients.
• Identify and apply continuous improvement processes for operational efficiencies, drive process integration, and standardization.
• Bachelor's Degree in Information Technology, Computer Science or other relevant fields.
• At least 2 years of experience in SAP CO.
• Must have worked on a full-cycle implementation/roll-out project for the SAP FI module including data migration and reconciliation.
• Experience in Functional Test Planning-Preparation-Execution, Data Reconciliation and Financial accounting.
• Experience in Requirements Analysis is a plus.

Skills:

Japanese, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Japanese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

Job type:

Full-time

• IT customer serviceEqual Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Skills:

Project Management

Job type:

Full-time

• Support facilitation of TMO Governance meetings, including preparation of governance committee meetings weekly program status reports, change control committee, steering committee.
• Preparation of meeting material in collaboration with program workstreams and client.
• Follow up on meeting actions, summarize meetings for management consumption.
• Support the weekly Change Control process including collation and review of change request documents from program s workstreams and projects, check for completeness, manage the agenda of the weekly meeting accordingly.
• Manage the program s RAID log across workstreams, follow up on open actions, issues and risks to ensure completeness.
• Identify, establish and operationalize different PMO and TMO processes and tools e.g. JIRA for the team to work more efficiently and effectively.
• Job Qualifications.
• Minimum Bachelor s degree or equivalent.
• With 3 years+ relevant experience in Project Management, Governance (i.e. preparation, facilitation and minutes summary of senior leadership meetings, action follow-up and tracking).
• Proven ability to work creatively and analytically in a problem-solving environment.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.
• Relevant experience in Consulting and/or Financial/Banking services is desirable but not strictly needed.

Experience:

3 years required

Skills:

Quality Assurance, Assurance, SAP, English

Job type:

Full-time

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Experience:

10 years required

Skills:

Human Resources Development

Job type:

Full-time

• Responsible for providing expert guidance on business transformation initiatives. Your day to day activities will involve analyzing business processes, identifying areas for improvement, and developing and implementing transformation strategies. You must have an Expert proficiency in Business Transformation.
• Analyze business processes to identify areas for improvement and develop transformation strategies.
• Collaborate with cross functional teams to implement transformation initiatives.
• Provide expert guidance and support to project teams throughout the transformation lifecycle.
• Conduct rigorous testing and troubleshooting to optimize the performance of transformation strategies.
• Develop and deliver training programs to ensure successful adoption of transformation initiatives.
• Job Qualifications.
• Minimum of 3+ years of change management/ consulting experience is expected for Consultant Level.
• Minimum of 6+ years of change management and/or consulting experience is expected for Manager Level.
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness etc.) is highly desirable.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.