เงื่อนไขการค้นหา

ทักษะ:

Problem Solving, Customer Relationship Management (CRM), Mandarin, English

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS.
• Passion for human relations and sales.
• Problem solving, curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Good communication in English. Mandarin is an advantage.
• LI-RC1.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Product Development, Leadership Skill, Assembly, Thai

ประเภทงาน:

งานประจำ

• Partner with manufacturers on factory floors, troubleshooting engineering and manufacturing challenges in real time.
• Personally work alongside master craftsmen at the bench to validate manufacturing methods, jewelry construction, assembly techniques, stone-setting methods, mechanisms, finishing processes, and repair techniques while developing practical manufacturing solutions.
• Collaborate closely with Product Development and Design in the US to ensure alignmen ...
• Lead hands-on bench evaluations of prototypes and first samples to validate construction methods, assembly sequence, setting techniques, mechanisms, finishing quality, and overall manufacturability before production release.
• Prototype and demonstrate advanced bench techniques, manufacturing methods, tooling concepts, and craftsmanship practices that improve product performance while preserving David Yurman's design intent.
• Drive manufacturing excellence initiatives, optimizing processes, and implementing best practices to enhance quality and efficiency.
• Establish bench craftsmanship standards by demonstrating advanced jewelry fabrication, assembly, soldering, laser welding, polishing, finishing, repair techniques, and stone-setting practices while mentoring Manufacturing Excellence engineers and manufacturing partners.
• Oversee product costing, budget management, and resource allocation to achieve operational efficiency.
• Personally evaluate prototypes with ME team, first samples, and production samples at the bench to recommend improvements in construction, durability, manufacturability, assembly efficiency, and luxury craftsmanship.
• Ensure quality control measures are upheld across manufacturing partners in compliance with DY standards and regulations.
• Ensure adherence to project timelines, budgets, and quality standards throughout the engineering and manufacturing process.
• Foster a culture of creativity, excellence, and collaboration within the Manufacturing Excellence team and cross-functionally.
• Additional.
• Serve as the Manufacturing Excellence bench expert by building, modifying, repairing, and validating prototypes and production samples to establish benchmark manufacturing methods.
• Work directly alongside model makers, setters, polishers, assemblers, and master jewelers to solve complex product construction challenges and improve manufacturing consistency.
• Develop reference samples and prototype modifications to demonstrate best manufacturing practices and support vendor technical training.
• Lead technical reviews for complex engineering challenges, product failures, and manufacturing issues requiring advanced engineering judgment.
• Validate new manufacturing technologies, tooling concepts, materials, and production methods before implementation across the manufacturing network.
• Support the technical qualification and capability assessment of existing and prospective manufacturing partners.
• Represent Manufacturing Excellence in executive-level product reviews, communicating technical risks, mitigation plans, and manufacturing readiness.
• Candidate profile: The search is open to both Thai and international candidates. Selection will be based on exceptional jewelry-manufacturing depth, leadership capability, cross-functional effectiveness, and ability to operate successfully from Bangkok; Thai language is advantageous but not required.
• Work location: The role is based in Bangkok and requires substantial presence in the office and on manufacturing-partner factory floors. International candidates must be able to satisfy applicable Thai work-authorization and relocation requirements.
• Diversity, Equity & Inclusion at David Yurman.
• As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees' backgrounds and perspectives. We will always advocate for equity and inclusion for all.
• David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Work as a liaison between the export office and the sales team in measuring customers' satisfaction and developing new marketing strategies to expand customer base.
• Communicate clients' product specifications and requirements to the operation management team.
• Co-ordinate with other departments' managers to solve product development and production issues to reflect the requirements of the client.
• Issue Invoice and review export documents involved with each project's transactions.
• What we're looking for.
• Fluent in English 4 skills (reading, listening, speaking and Writing).
• Possesses effective negotiation and communication skills.
• Highly organized with good management skills.
• Intermediate Word, Excel and PowerPoint skills.
• Capable of working under pressure and tight deadline. *some experience in customer relations/purchasing in any industry is an additional bonus for consideration.
• Grow together with the company.
• Can solve Problems.
• What we offer.
• MEO Jewelry Co., Ltd. is committed to supporting the growth and wellbeing of our team members. We offer a competitive salary package, ongoing training and development opportunities to enhance your customer service skills, and a supportive work environment where your contributions are valued. We believe in creating a positive workplace culture where employees can thrive and build meaningful careers. As a growing jewellery company, we provide opportunities to develop expertise in the luxury goods sector and advance within our organisation.
• About us.
• MEO Jewelry Co., Ltd. is a jewellery company dedicated to crafting and delivering high-quality jewellery pieces that celebrate elegance, sophistication and timeless beauty. Our mission is to provide exceptional products and outstanding customer service that exceeds expectations. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the jewellery industry. We value integrity, craftsmanship and building lasting relationships with our customers.
• If you are a customer-focused individual with a passion for delivering excellent service, we would love to hear from you. Please submit your CV and a brief cover letter outlining your interest in this position.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี).
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Sales, Thai

ประเภทงาน:

งานประจำ

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี).
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

ทักษะ:

Leadership Skill, Teamwork

ประเภทงาน:

งานประจำ

• Drive your team to meet and exceed their targets while contributing to the overall success of the store, setting clear goals and creating accountability for their achievement.
• Conduct regular performance conversations with your CAs (both recurring and on-the-job), celebrating their wins, discussing their main development areas and co-creating actionable plans for their growth.
• Take ownership of guiding, nurturing, and developing your CAs to their fullest poten ...
• Lead training efforts for your team on all aspects of the Client Journey, Clienteling, Product Knowledge and Storytelling to support them in their development plans and achieve their goals.
• Participate actively in the identification, recruiting and onboarding of Top Talent within and outside your market.
• When acting as the Floor Manager / Manager on Duty, ensure all business opportunities are maximized by adhering to the store zoning, orchestrating the team, providing timely coaching & feedback and helping CAs prepare for their appointments.
• Lead and inspire your team to deliver superior client experiences, adhering to all Client Journey principles and fostering long-term client relationships.
• Foster your Teams' Client Development skills, ensuring they consistently complete their Clienteling tasks.
• Ensure your Team proactively identifies opportunities to expand their Client Base, prospecting new clients and collecting key quantitative and qualitative information.
• Become the Expert for your Categories, understanding in detail performance trends, identifying key strengths / opportunities for the Store and creating actionable plans to achieve full potential.
• Collaborate with Head Office Merchandising teams, proactively offering feedback on product, stock and specific needs to achieve Category targets.
• Collaborate with the Visual Merchandising team to maximize your Categories' commercial effectiveness through in-store displays, while adhering to VM Guidelines.
• Collaborate with the Operations team to ensure BOH layout and processes maximize efficiency and business opportunities, while ensuring adequate levels of product care.
• KNOWLEDGE AND SKILLS.
• Strong business acumen and analytical skills.
• Comprehensive knowledge of the Luxury Fashion Industry and its trends.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to inspire and influence a team.
• Leadership and coaching skills.
• Business awareness.
• Dependability.
• Flexibility in schedule and working hours.
• LI-RC1.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Industrial Engineering, Analytical Thinking, Product Development, Problem Solving, Accounting

ประเภทงาน:

งานประจำ

• จัดทำต้นทุนมาตรฐาน (Standard Costing): คำนวณและระบบควบคุมโครงสร้างต้นทุนมาตรฐานของสินค้า.
• ควบคุมการใช้วัตถุดิบ (Material & Yield Analysis):ติดตามการควบคุมคุณภาพการใช้วัตถุดิบ เพื่อให้สามารถใช้วัตถุดิบเกิดความคุ้มค่าสูงสุดและเป็นไปตามมาตรฐาน.
• ตรวจสอบผลต่างต้นทุน (Variance Analysis):การควบคุมและการเปรียบเทียบต้นทุนตามจริง (Actual Cost) กับต้นทุนมาตรฐาน (Standard Cost) ประจำเดือนพร้อมวิเคราะห์หาผลต่าง (เช่น Price Variance, Efficiency Variance) และจัดทำรายงาน.
• ประเมินราคาและการพัฒนาผลิตภัณฑ์ใหม่ (NPD Costing): ประเมินและคำนวณต้นทุนล่วงหน้าสำหรับสินค้าใหม่ (New Product Development) เพื่อสนับสนุนฝ่ายขาย.
• การลดต้นทุน (Cost Reduction Initiatives): ทำงานร่วมก้บฝ่ายผลิต,จัดซื้อ, Designer หรือฝ่ายอื่นๆ ที่เกี่ยวข้อง เพื่อลดต้นทุนหรือขั้นตอนในการทำงาน แต่ยังได้สินค้าที่มีคุณภาพและสวยงาม.
• จัดทำรายงานต้นทุน: จัดทำรายงานสรุปต้นทุนการผลิต รายงานวิเคราะห์ผลกำไร-แยกตามกลุ่มสินค้า และรายงานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• ดูแลและอัปเดตระบบต้นทุน:ตรวจสอบและอัปเดตเกี่ยวกับระบบควบคุม ให้ถูกต้องเป็นปัจจุบันและเชื่อถือได้.
• วุฒิการศึกษา: ปริญญาตรีขึ้นไป สาขาวิศวกรรมอุตสาหการ - (Industrial Engineering),สาขาบัญชี หรือสาขาอื่นที่เกี่ยวข้อง.
• ประสบการณ์ทำงาน: มีประสบการณ์ 3 ปี ในสายงานต้นทุนการผลิต.
• ความรู้ด้านบัญชีต้นทุน: เข้าใจระบบต้นทุน เช่น Standard Costing, Actual Costing.
• ความเข้าใจในโครงสร้างสินค้า (BOM & Routing): สามารถอ่านและทำความเข้าใจ Bill of Materials (สูตรการผลิต/รายการชิ้นส่วน) และขั้นตอนการผลิต (Routing) ได้ว่าแต่ละขั้นตอนมีค่าใช้จ่ายอะไรเกิดขึ้นบ้าง (ค่าวัตถุดิบ, ค่าแรง, ค่าโสหุ้ย).
• ทักษะโปรแกรมคอมพิวเตอร์ และ Excel ขั้นสูง: เช่น Pivot Table, VLOOKUP/XLOOKUP, และมีความรู้ความเข้าใจในการใช้ AI ให้มีประสิทธิภาพ.
• การวิเคราะห์ความคลาดเคลื่อน (Variance Analysis): สามารถวิเคราะห์ความแตกต่างระหว่างต้นทุนมาตรฐาน (Standard Cost) กับต้นทุนที่เกิดขึ้นจริง (Actual Cost) และอธิบายสาเหตุได้.
• ทักษะการคิดเชิงวิเคราะห์ (Analytical Thinking): ชอบทำงานกับตัวเลขเยอะๆ และสามารถมองเห็นความผิดปกติหรือแนวทางลดต้นทุนจากข้อมูลตัวเลขได้.
• ทักษะการสื่อสารและการประสานงาน (Communication Skills): ต้องทำงานข้ามสายงาน (Cross-functional) เข่น Designer,Production,Purchasing,Accounting.
• ความละเอียดรอบคอบ (Attention to Detail): เนื่องจากข้อมูลมีผลต่อการตั้งราคาสินค้าและกำไรของบริษัท.
• การแก้ปัญหาเฉพาะหน้า (Problem Solving): สามารถรับมือกับต้นทุนวัตถุดิบที่ผันผวน หรือการปรับเปลี่ยนกระบวนการผลิตกะทันหันได้ เช่น ราคาทอง, ราคาเพชร ซึ่งเป็นวัตถุดิบหลักในการผลิต Jewelry.
• ถ้าคุณมีทักษะและประสบการณ์ที่ตรงกับตำแหน่งนี้ สมัครเลย และเข้าร่วมทีมของเราที่ GEMS PAVILION COMPANY LIMITED ในบางรัก กรุงเทพมหานคร.

ทักษะ:

Problem Solving, Customer Relationship Management (CRM), Mandarin, English

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS.
• Passion for human relations and sales.
• Problem solving, curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Good communication in English. Mandarin is an advantage.
• LI-RC1.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Product Development, Leadership Skill, Assembly, Thai

ประเภทงาน:

งานประจำ

• Reports to.
• AVP, Manufacturing Excellence.
• Supervises.
• Manufacturing Excellence Team (as applicable).
• Summary.
• As the Director of Manufacturing Excellence, you will play a pivotal role in driving innovation, quality, and efficiency across our jewelry product development and manufacturing processes. You will collaborate closely with manufacturing partners to ensure the successful delivery of world-class jewelry collections. As a senior technical leader for Manufacturing Excellence in Asia, you will provide hands-on engineering leadership, mentor the Manufacturing Excellence team, and serve as the primary technical authority for complex product engineering, manufacturing, and process development challenges from concept through production.
• Establish and maintain relationships with external partners, including manufacturers, to support manufacturing initiatives.
• Partner with manufacturers on factory floors, troubleshooting engineering and manufacturing challenges in real time.
• Personally work alongside master craftsmen at the bench to validate manufacturing methods, jewelry construction, assembly techniques, stone-setting methods, mechanisms, finishing processes, and repair techniques while developing practical manufacturing solutions.
• Collaborate closely with Product Development and Design in the US to ensure alignment on design aesthetics, technical feasibility, and production processes.
• Lead hands-on bench evaluations of prototypes and first samples to validate construction methods, assembly sequence, setting techniques, mechanisms, finishing quality, and overall manufacturability before production release.
• Prototype and demonstrate advanced bench techniques, manufacturing methods, tooling concepts, and craftsmanship practices that improve product performance while preserving David Yurman's design intent.
• Drive manufacturing excellence initiatives, optimizing processes, and implementing best practices to enhance quality and efficiency.
• Establish bench craftsmanship standards by demonstrating advanced jewelry fabrication, assembly, soldering, laser welding, polishing, finishing, repair techniques, and stone-setting practices while mentoring Manufacturing Excellence engineers and manufacturing partners.
• Oversee product costing, budget management, and resource allocation to achieve operational efficiency.
• Personally evaluate prototypes with ME team, first samples, and production samples at the bench to recommend improvements in construction, durability, manufacturability, assembly efficiency, and luxury craftsmanship.
• Ensure quality control measures are upheld across manufacturing partners in compliance with DY standards and regulations.
• Ensure adherence to project timelines, budgets, and quality standards throughout the engineering and manufacturing process.
• Foster a culture of creativity, excellence, and collaboration within the Manufacturing Excellence team and cross-functionally.
• Additional.
• Serve as the Manufacturing Excellence bench expert by building, modifying, repairing, and validating prototypes and production samples to establish benchmark manufacturing methods.
• Work directly alongside model makers, setters, polishers, assemblers, and master jewelers to solve complex product construction challenges and improve manufacturing consistency.
• Develop reference samples and prototype modifications to demonstrate best manufacturing practices and support vendor technical training.
• Lead technical reviews for complex engineering challenges, product failures, and manufacturing issues requiring advanced engineering judgment.
• Validate new manufacturing technologies, tooling concepts, materials, and production methods before implementation across the manufacturing network.
• Support the technical qualification and capability assessment of existing and prospective manufacturing partners.
• Represent Manufacturing Excellence in executive-level product reviews, communicating technical risks, mitigation plans, and manufacturing readiness.
• Candidate profile: The search is open to both Thai and international candidates. Selection will be based on exceptional jewelry-manufacturing depth, leadership capability, cross-functional effectiveness, and ability to operate successfully from Bangkok; Thai language is advantageous but not required.
• Work location: The role is based in Bangkok and requires substantial presence in the office and on manufacturing-partner factory floors. International candidates must be able to satisfy applicable Thai work-authorization and relocation requirements.

ทักษะ:

Pleasant Personality, English, Thai

ประเภทงาน:

งานประจำ

• Inspire and bring out the best in your clients with our products.
• Provide a unique beauty experience for your clients with our vast product offerings.
• Be part of a collaborative and inclusive team.
• Demonstrate your passion and knowledge in Fragrance, Makeup or Skincare.
• Develop strong, lasting relationships with clients.
• You are energized by.
• Demonstrating high professional standards, personal commitment and passion for the brand.
• Working in a highly collaborative and fast-paced environment.
• Fostering meaningful client experience and building client networks.
• Keeping yourself updated with latest trends and innovation in the world of Beauty.
• Trying new approaches to tackle own work and opportunities to learn new knowledge and skills.
• What you will bring.
• Excellent communication and relationship building skills.
• Passion for Fragrance, Makeup or Skincare, plus knowledge of beauty trends.
• Fast-paced and collaborative working style.
• Creativity in your ways of working.
• Retail, hospitality, sales or customer service experience.
• Possess overall pleasant personality.
• Technology savvy and digital trend awareness.
• Able to communicate in Chinese, English and Thai language.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Deliver exceptional client experience through personalized consultations and tailored beauty recommendations.
• Drive sales results by confidently advising, cross-selling, and maximizing every client opportunity.
• Inspire clients through product storytelling and expert application techniques.
• Build strong, lasting client relationships to foster loyalty and repeat business.
• Act as a CHANEL brand ambassador, demonstrating passion, professionalism, and product expertise.
• Contribute to a collaborative team while maintaining excellence in retail standards.
• What you will bring.
• Prior experience in sales or customer service, with a strong service mindset and ability to deliver excellent client experience, experience with beauty product or retail sales will be a plus.
• Strong communication and interpersonal skills, with the ability to build lasting client relationships.
• Passion for Fragrance, Makeup, or Skincare, with awareness of current beauty trends and innovations.
• Demonstrates a high level of professionalism, personal commitment, and enthusiasm for the brand.
• Comfortable working in a fast-paced, collaborative environment.
• Proactive and adaptable, with a willingness to learn, try new approaches, and continuously develop skills.
• Creative and resourceful in problem-solving and ways of working.
• Pleasant personality with strong client-facing presence.
• Ability to communicate effectively in both Thai and English.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: You will have access to the resources, support and infrastructure needed to continue to grow successfully.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

ทักษะ:

Risk Management, English, Thai

ประเภทงาน:

งานประจำ

• Build and lead a high-performing management team to achieve business objectives.
• Drive talent development, succession planning, and leadership capability across the boutique.
• Foster a culture of accountability, collaboration, and continuous growth.
• Inspire teams through CHANEL's vision, values, and client-centric culture.
• Drive Commercial Performance and Business Growth.
• Own and deliver the boutique's commercial, client, and operational objectives.
• Translate business strategy into actionable plans that drive sustainable growth.
• Leverage business insights and market trends to identify opportunities and mitigate risks.
• Promote an entrepreneurial mindset and a culture of performance excellence.
• Shape a Client-Centric Business Strategy.
• Champion a client-first culture that drives loyalty and long-term relationships.
• Lead initiatives to elevate client experience and boutique service standards.
• Build strong relationships with key and elite clients as an ambassador of the House.
• Ensure client development strategies support sustainable business growth.
• Lead Merchandise and Business Planning.
• Partner with cross-functional teams to optimize assortment, inventory, and sales opportunities.
• Influence merchandise decisions through business insights and client understanding.
• Ensure readiness and execution of key product launches and commercial initiatives.
• Drive effective inventory productivity and stock management.
• Drive Boutique Excellence and Transformation.
• Provide strategic direction to continuously elevate boutique performance.
• Identify opportunities to enhance operational effectiveness and client engagement.
• Lead change initiatives and business transformation efforts.
• Strengthen the boutique's market position through innovation and best practices.
• Ensure Operational and Governance Excellence.
• Maintain accountability for compliance, risk management, and operational integrity.
• Ensure boutique operations support both service excellence and business performance.
• Partner with relevant stakeholders to deliver seamless execution of business priorities.
• Create an environment that enables teams to perform at their highest potential.
• You Are Energised By.
• Owning and growing a luxury retail business with a strong commercial and client focus.
• Leading through leaders and developing high-performing management teams.
• Creating strategic business plans and transforming vision into measurable results.
• Building exceptional client experiences that drive loyalty and long-term growth.
• Identifying opportunities, challenging the status quo, and driving meaningful business transformation.
• Representing CHANEL as a leader, ambassador, and entrepreneur within the luxury retail industry.
• What You Will Bring.
• Minimum 10 years of luxury retail leadership experience, including significant responsibility for business, people, and operational performance.
• Proven track record of leading large, complex retail businesses and delivering sustainable commercial growth.
• Strong entrepreneurial mindset with the ability to identify opportunities and translate strategy into action.
• Demonstrated ability to lead through managers and build high-performing leadership teams.
• Strong commercial acumen with expertise in sales performance, client development, and business planning.
• Strategic thinker with the ability to balance long-term vision and operational execution.
• Excellent stakeholder management and cross-functional collaboration capabilities.
• Deep understanding of luxury client expectations and premium retail environments.
• Ability to drive change, transformation, and organizational effectiveness in a fast-paced business environment.
• Fluency in both Thai and English with excellent communication skill.
• Willingness to work during retail trading hours, including weekends and public holidays.
• What CHANEL can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Lead a high-profile boutique business with the opportunity to shape commercial, client, and people strategies.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

ทักษะ:

Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client's Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors' information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level.
• Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development.
• Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client's performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients' portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor's portfolio.
• Basic Customer Experience Management (CEM) Analysis.
• Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring.
• Preferably more than 5 years' experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.