เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ทักษะ:

Assurance, Fast Learner, English

ประเภทงาน:

งานประจำ

• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Laboratory equipment calibration, English

ประเภทงาน:

งานประจำ

• procedures.
• Prepare samples, reagents, and solutions according to established protocols.
• Interpret, analyze, and accurately report test results in a timely manner.
• Ensure compliance with laboratory safety standards, quality systems, and regulatory
• Maintain laboratory equipment, perform basic troubleshooting, and coordinate calibration or
• maintenance as needed.
• Document test methods, results, and project activities clearly and accurately.
• Support product development, process improvement, or customer-specific testing activities.
• Participate in project work, managing assigned tasks and timelines.
• Identify analytical issues and contribute to root-cause analysis and problem-solving efforts.
• Collaborate with internal teams to address technical challenges and improve laboratory
• efficiency.
• Provide data MSDS and D&I of products for sale staff e.g. Update MSDS and D&I.
• and prepare to Thai version.
• Work with Department of Industrial works for Hazardous Materials License.
• Procedure of test methods and provide instruction where needed.
• Procedure of technical service works and provide instruction where needed.
• 5S and prepare documents for ISO/9001 system.
• Make sales and service calls with District Sales Managers and Distributors as needed.
• Participates in the evaluation of new chemicals and qualifying lab equipment or test
• apparatus.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience.
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ค้นหาและทดลองเทคโนโลยีใหม่ๆ รวมถึงวัสดุอุปกรณ์ (เช่น กระดาษแบบพิเศษ,วัสดุทำโครงตู้) เพื่อสร้างความแตกต่างให้แบรนด์
• เสาะหา Supplier รายใหม่ๆ และควบคุมดูแลการปรับปรุง/ตกแต่งพื้นที่ร้านในแต่ละสาขา
• พัฒนาระบบ Software หลังบ้าน (Dashboard) ร่วมกับทีม Dev เพื่อให้ดู Report ได้แบบ Real-time และแม่นยำขึ้น
• กำหนดมาตรฐานและตรวจสอบการปฏิบัติงานของพนักงานหน้าร้านและทีมอีเว้นท์ (ความสะอาด, Service Mind, SOP) เพื่อรักษาคุณภาพการบริการสูงสุด
• กำกับดูแลความพร้อมใช้งานของตู้ Photobooth จุดติดตั้ง อุปกรณ์การทำงาน และบริหารจัดการแผนการบำรุงรักษา
• สนับสนุนงานบริหารอื่นๆ ตามที่ได้รับมอบหมาย เพื่อขับเคลื่อนเป้าหมายขององค์กร
• สนใจเทคโนโลยี กล้าทดลองซอฟต์แวร์หรืออุปกรณ์ใหม่ๆ
• มีความรับผิดชอบสูง ละเอียดรอบคอบมาก
• ชอบทำงานแบบ Multitasking
• สามารถจัดการปัญหาได้อย่างมีระบบ ระเบียบ
• สามารถแก้ไขปัญหาเฉพาะหน้าได้
• มีไหวพริบ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดีเยี่ยมภายใต้ความกดดัน
• มีประสบการณ์ด้าน Operations, Retail หรือ Event อย่างน้อย 1-2 ปี
• ทำงานแบบ Work from Home (WFH) ได้ 1 วัน/สัปดาห์
• สิทธ์ประกันสังคม
• วันลาพักร้อน 10 วัน
• วันหยุดนักขัตฤกษ์.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ดูแลการถ่ายทำหน้างาน บริหารจัดการให้เป็นไปตามตารางเวลาและแก้ไขปัญหาเฉพาะหน้าเพื่อให้งานดำเนินต่อได้
• ประสานงาน ติดต่อวิทยากร แขกรับเชิญ ทีมงานภายใน และหน่วยงานภายนอก เพื่อให้การทำงานสอดคล้องกัน
• วางแผนและจัดเตรียมการเดินทางทั้งในและต่างประเทศที่เกี่ยวข้องกับการถ่ายทำ
• จัดการเอกสาร จัดทำเอกสารประกอบการผลิตทั้งหมดให้ถูกต้องและเป็นระเบียบ
• ควบคุมงบประมาณ ติดตามค่าใช้จ่าย ตรวจสอบและเคลียร์งบประมาณให้ถูกต้องตามระเบียบการเงิน.
• ปริญญาตรี ไม่จำกัดสาขาวิชา
• อายุ 25 - 30 ปี
• มีประสบการณ์ในสายงานที่เกี่ยวข้อง 1-3 ปี โดยมีความเข้าใจพื้นฐานในกระบวนการผลิตสื่อวิดีโอและรายการเสียง
• มีความรู้ความสนใจและติดตามข้อมูลข่าวสารด้านธุรกิจและเศรษฐกิจ
• หากสามารถสื่อสารภาษาอังกฤษได้ในระดับดีจะพิจารณาเป็นพิเศษ
• มีความสามารถในการบริหารจัดการตารางเวลา เอกสารสำคัญ และงบประมาณอย่างเป็นระบบ
• มีทักษะในการประสานงานและการบริหารจัดการหน้างานให้เป็นไปตามเป้าหมาย
• มีความสามารถในการวิเคราะห์และแก้ไขปัญหาเฉพาะหน้าภายใต้ความกดดันได้ดี
• มีความละเอียดรอบคอบสูงและสามารถบริหารจัดการหลายภารกิจพร้อมกันได้อย่างมีประสิทธิภาพ
• มีมนุษย์สัมพันธ์ดี ใจเย็น และมีความยืดหยุ่นในการทำงานร่วมกับผู้อื่น
• มีความรับผิดชอบสูง ตรงต่อเวลา และสามารถยืดหยุ่นเวลาทำงานได้ตามความจำเป็นของเนื้องานและสถานการณ์จริง.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Swift, Internal Audit, English

ประเภทงาน:

งานประจำ

• Zero business interruption due to external regulatory issue/notifications.
• Zero External Notification (from Local authorities) on Customization Operations.
• Zero Significant Quality Incident on Customization Operations.
• Quality related customer complaint/rejection/return improvement.
• Right First Time on Artwork and Initiative delivery via customization.
• Vertical startup for Customization Operation owned supply network design project deliveries.
• In-market quality issue/crisis management and resolution.
• Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
• Contribution to Cost-Cash-Service delivery vs target.
• Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
• To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
• Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
• Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
• Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
• Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
• Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
• Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
• Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
• Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
• Job Qualifications.
• Role Requirements.
• Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
• 1-3 years working experience preferably in QA /QC.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
• Strong in communication and proficient in English & Thai.
• About us.
• We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000146803
• Job Segmentation.
• Entry Level

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, ISO 9001, English

ประเภทงาน:

งานประจำ

• Participate in Quality and technical meetings as necessary.
• Review supplier reports from a Quality point of view.
• Follow Up NCRs (Non-Compliance Reports) issued by PTTEP and suppliers/contractors with respect to corrective actions presented by suppliers/contractors.
• Lead monthly contract meetings with service providers from a Quality perspective.
• Interface with Well Engineering and Operations Division (OWO) and its departments in Bangkok and the Logistics Base in Songkhla for all matters concerning the Quality issues on OWO s Products, and Services.
• Interface with the PTTEP Quality representatives in Songkhla, or in other locations where PTTEP Products or Services are being performed.
• Keep regular contact with goods, Products, and Service Suppliers and local Service providers.
• Remain competent to represent PTTEP in the presence of the regulator as required.
• Contribute to preparation of OWE/S QAQC budget including follow-up and control of expenditures for the assigned contract management.
• Maintain an archive for all Quality Records received by Drilling and Well Services Departments.
• Personal Qualification & Experience.
• Bachelor s degree in any engineering discipline from a recognized University.
• Working knowledge of ISO 9001 Version 2015 or API Q1 or Q2.
• Possess working knowledge in the NDT methods of Magnetic Particle Inspection, Liquid Penetrant, Ultrasonic Testing and Radiography.
• Possess working knowledge of the Products and Services provided to PTTEP.
• Preferably a minimum of 3 years working in a Quality Department of any engineering/manufacturing industries (preferably in Oil & Gas businesses, especially with practical experience in managing Quality issues on Drilling and Well Services Products & Services).
• Advantageous if with good knowledge and familiarity with the most advanced QA/QC requirements and procedures for inspection/auditing.
• Manage the Drilling and Well Services Quality database system to ensure that any record required is properly archived and retrievable.
• Perform the review of suppliers Quality documentation to ensure suitability to Scope of Work/Service.
• Support Quality technical audits and assessments.
• Attitude to stay in Operational bases, Manufacturing facilities for short periods.
• Critical aptitude and the ability to analyse processes quickly, methodically and effectively.
• Personal Qualification & Experience (Cont.).
• PC literacy with Word and Excel applications in a Windows environment.
• Basic Knowledge of Drilling and Well Services Products.
• Good knowledge and familiarity with the most advanced Quality requirements and procedures for inspection/auditing.
• Team player skills, capable of working with professionals.
• Fluency in English language, both verbal and written.
• Company/Internal.
• The job holder will interface with the Drilling and Well Services Department in Bangkok and the Well Operation Logistics Base for all matters concerning the Quality issues on Drilling and Well Services Products and Services.
• Interface with the PTTEP Quality Representatives in Songkhla and in other Locations where PTTEP Products and Services are being performed.
• External.
• The job holder has regular contact with Products and Service Suppliers (Drilling and Well Services) and local Service Contractors and Suppliers.
• Demonstrate a personal commitment to, Safety, Security, Health and Environment by following .
• Thailand Statutory Health, Safety & Environmental Regulations.
• PTTEP Corporate Health, Safety, Security & Environment Policy.
• Contractor s & Suppliers Health and Safety Management Systems.
• Additional Desirable Qualification.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Assurance, Excel, Public Speaking, English

ประเภทงาน:

งานประจำ

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

ทักษะ:

Compliance, Mechanical Engineering

ประเภทงาน:

งานประจำ

• Schedule and perform re-inspections of vehicles that have undergone repairs following an insurance claim.
• Verify that repairs have been completed according to the approved estimate and company guidelines.
• Assess the quality and completeness of repairs, identifying any discrepancies or additional damages.
• Document findings, take photographs, and update claim files in the claims management system.
• Communicate with repair shops, customers, and claims adjusters to resolve any issues found during re-inspection.
• Provide technical advice and recommendations for further action if repairs are unsatisfactory or incomplete.
• Maintain accurate records of re-inspection activities and prepare reports as required.
• Ensure compliance with company policies, insurance regulations, and service standards.
• Escalate unresolved or complex cases to supervisors or relevant departments.
• Participate in training and continuous improvement initiatives as needed.
• Diploma or degree in automotive engineering, mechanical engineering, or related field.
• Experience in motor vehicle inspection, repair estimation, or insurance claims preferred.
• Strong attention to detail and analytical skills.
• Good communication and interpersonal abilities.
• Proficiency in claims management systems and MS Office applications.
• Valid driver s license.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, TypeScript, Javascript, English

ประเภทงาน:

งานประจำ

• Collaborate with product owners and multi-functional teams to define and implement effective test strategies.
• Design, develop, and maintain automated and manual tests to ensure our products meet the highest quality standards.
• Participate in agile planning, contributing your ideas and expertise to drive continuous improvement.
• Mentor and support team members, sharing knowledge and fostering a culture of learning.
• Analyze requirements, find opportunities for automation, and help deliver reliable, robust software.
• Contribute to a positive, inclusive, and innovative team environment.
• 3+ years of experience in quality engineering, with a focus on automated testing.
• Proficiency in TypeScript/JavaScript and experience with test automation tools (e.g. Cucumber, Playwright, Pactum).
• Strong understanding of software development life cycle (SDLC) and test management tools (e.g., Jira, TestRail).
• Experience working in agile teams and a passion for continuous learning.
• Excellent communication skills in English and a collaborative attitude.
• Experience with JMeter, Postman, and CI/CD pipelines (e.g., GitLab).
• Analyze non-functional requirement and invent an accurate performance testing to cover risk level that might cause non-functional issue.
• Knowledge of object-oriented programming and modern testing frameworks.
• Why You ll Love Working Here.
• We value diverse perspectives and encourage new ideas.
• You ll have opportunities for growth, learning, and career advancement.
• Our team is supportive, inclusive, and passionate about making an impact.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Assurance, Automation

ประเภทงาน:

งานประจำ

• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release (functionalities, data and infrastructure).
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Mentor QA engineers, fostering a culture of ownership and excellence.
• Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge and hands-on experience in QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman).
• Experience with CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, cyber security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Senior Associate
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
• Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
• Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
• We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
• You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
• LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
• Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
• If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Risk Management, Procurement

ประเภทงาน:

งานประจำ

• Establish, implement, and maintain the Project Quality Plan (PQP) in accordance with contractual requirements, Grid Technologies standards, and applicable international standards (e.g. ISO 9001, ISO 10005 / ISO 10006).
• Ensure full integration of customer, regulatory, and internal quality requirements through compliance matrices and controlled processes, ensuring traceability throughout the HV substation project lifecycle.
• Define, monitor, and manage quality objectives, KPIs, and target values, aligned wit ...
• Ensure consistent application of the Quality Management System (QMS) across project execution, including effective alignment between HQ processes and site activities.
• Support project management in quality-related risk management, milestone planning, and achievement of Quality Gates, including readiness checks and gate reviews.
• Coordinate with internal interfaces (engineering, procurement, site, commissioning) and external parties to ensure transparent and compliant quality governance across all disciplines.
• Quality Assurance and Control 40% Ensure execution of project activities in compliance with approved processes, quality plans, specifications, and inspection & test plans (ITPs) for HV substation systems and equipment.
• Plan, coordinate, and participate in supplier and subcontractor quality activities, including selection, qualification, audits, assessments, and performance monitoring.
• Review and approve supplier documentation, manufacturing records, inspection reports, and test results for HV equipment (e.g. GIS/AIS, transformers, protection & control panels).
• Participate in and witness Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT), ensuring conformity with contractual and technical requirements.
• Manage non conformities (NCRs) through structured root cause analysis and implementation of effective corrective and preventive actions (CAPA).
• Exercise professional authority to withhold releases, milestones, or deliveries when quality requirements are not met, ensuring timely escalation to project management and functional quality lines.
• Continuous Improvement and Reporting 20% Establish and maintain a systematic approach for continuous quality improvement across all phases of HV substation project execution.
• Analyze quality data, KPIs, incidents, and audit results to identify trends, risks, and improvement opportunities.
• Lead and support lessons learned activities, project reviews, audits, and assessments, ensuring effective feedback into current and future projects.
• Promote Good Practice Sharing and preventive quality thinking within the project and wider organization.
• Provide focused and regular quality reporting to project management, regional/divisional quality, and other stakeholders, including escalation of critical quality issues.
• Support development of project team capability by identifying qualification gaps, promoting use of quality tools and methodologies, and fostering a proactive quality culture.
• What You Bring Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 5+ years of professional experience in quality management within: HV/EHV substation projects Energy, power transmission, construction, or industrial EPC environments.
• Proven experience implementing and managing quality management systems (e.g., ISO 9001) in complex project environments.
• Experience working with international customers and standards is an advantage.
• Certified Quality Engineer (CQE) or equivalent quality certification.
• Six Sigma Green or Black Belt.
• Project or risk-related certifications (e.g. PMP , PRINCE2 , or equivalent) are an advantage.
• HV / substation technical training or manufacturer certifications are a strong plus.
• Full working rights in Thailand.
• Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology
• Who is Siemens Energy?
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
• Our Commitment to Diversity
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits Be a trusted advisor to both your Internal and External Stakeholders.
• Develop your technical and soft-skills working with cross-functional teams.
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

ทักษะ:

Assurance, Compliance, Fast Learner, English

ประเภทงาน:

งานประจำ

• Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
• Monitoring quality performance and compliance against project-specific KPIs.
• Identifying trends, risks, and potential gaps in processes or guidelines.
• Providing structured feedback and improvement recommendations to the Central Project Team.
• Supporting continual optimization of workflows, tools, and evaluation methodologies.
• Improve Model performance of AI models.
• Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Thai in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Compliance, Automation, English

ประเภทงาน:

งานประจำ

• Define, plan, and coordinate inspections for goods purchased overseas in collaboration with Dextra QA/QC teams in China, India, and other regions. Approved third-party inspection agencies when applicable.
• Ensure inspections meet project quality, cost, and delivery requirements.
• Perform and/or follow up on inspections for critical parts and projects at suppliers locations when required.
• Monitor and support inspection activities conducted by regional QA/QC teams.
• Review, consolidate, and formally report inspection results.
• Identify, document, and track non-conformities, ensuring timely corrective and preventive actions (CAPA) with suppliers.
• Support supplier qualification, evaluation, and continuous improvement initiatives, including supplier audits upon Supply Chain request.
• Quality Control Leadership Across Production Sites Lead and harmonize QC practices across all Dextra production sites (Thailand, China, Hong Kong, India).
• Develop, standardize, and deploy Inspection & Test Plans (ITPs) and QC procedures to ensure consistency and compliance.
• Shift QC focus from end-of-line inspection to process-oriented quality control, embedding quality at every production stage.
• Plan, monitor and implement the QC equipment and tools calibration plan.
• Collaborate with engineering, production, and operations teams to integrate QC automation and advanced inspection technologies where feasible.
• Drive continuous improvement initiatives to enhance quality, efficiency, and scalability.
• Monitoring, Audits & Compliance Monitor QC performance across sites using KPIs such as Process capability Index (Cpk), PPM, Defect rates, Customer complaints, Wastes, Non quality costs.
• Identify gaps, risks, and improvement opportunities, and drive corrective actions.
• Maintain and continuously update QC procedures and work instructions related to supplier and production quality.
• Customer Quality Support Act as a key quality interface for customers on quality-related matters.
• Visit customers sites when direct engagement is required to support issue resolution.
• Work closely with operations and engineering teams to define and implement corrective solutions.
• Training, Capability Building & Innovation Design and deliver training programs to upskill SQE and QC teams on Advanced quality tools, Statistical process control, Root cause analysis, International best practices.
• Promote a strong quality culture focused on prevention, ownership, and continuous improvement.
• Lead the adoption of data-driven and automated quality systems to improve accuracy, efficiency, and traceability.
• Nuclear safety Ensure that nuclear safety is taken into account in decision making and actions, and that it always takes precedence over any other consideration.
• Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
• Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
• Ensure that key operational and technical positions are filled by competent and knowledgeable persons, and that they are empowered to speak openly.
• Adopt and encourage a questioning attitude, particularly when choices, or lack thereof, are presented.
• Challenge unsafe decisions, acts, behaviors, and conditions.
• Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
• Communicate transparently to the Board of Directors any issue which might compromise nuclear safety, including any human, technical or organizational issue.
• Qualification Requirements: Bachelor s degree in engineering i.e., Civil or Mechanical or IndustrialScience or related field.
• Minimum 8-12 years of experience in Quality Control, Supplier Quality Engineering, or Manufacturing Quality, preferably in an international industrial or manufacturing environment.
• Strong background in supplier quality management and overseas inspections, especially in Asia (China, India).
• Hands-on experience in factory QC operations, inspections, testing, and process control.
• Exposure to multi-site or group-level quality standardization.
• Experience working closely with Supply Chain, Engineering, Operations, and Production.
• Solid knowledge of manufacturing processes, inspection/testing methods, laboratory quality systems, and equipment control.
• Practical experience with ITPs, non-conformities, CAPA, quality KPIs (Cpk, PPM), and ISO standards.
• Strong command of Lean, Six Sigma, PDCA, and root cause analysis.
• Proven leader able to influence multicultural, international teams.
• Analytical, customer-focused, and solution-oriented.
• Clear communicator, fluent in English (additional languages are a plus).
• Willing to travel internationally as required.

ประเภทงาน:

งานประจำ

• Evaluation and Investigation - Search Operation Specialist (Thailand)
• Bangkok
• Employment Type
• Regular
• Job Code
• A253606A
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
• The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through query and tools, and sorting out the classification of requirements.
• Comb the types of search bad cases and rate the quality of the results.
• Give ideal search results and feedback suggestions for policy improvement.
• Bachelor and above degree. Excellent skills in local language and English.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
• Familiar with common office software, machine learning project experience is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirement: English.
• Responsibilities:Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.