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āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļąāļāļĐāļ°:
Outgoing Personality, Public Relations, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ33,000 - āļŋ38,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a ...
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Anantara Siam Bangkok Hotel.
- Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
- Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
- The Guest Service Supervisor is responsible for supervising daily guest service operations and ensuring guests receive warm, personalized, and efficient service throughout their stay. Supports and guides the Guest Service team, handles guest concerns, and coordinates with other departments to maintain Anantara's luxury hospitality standards.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ16,000 - āļŋ21,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure that all staff are aware of and follow departmental SOP's and LSOPs.
- Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
- Assist in managing relationships with suppliers.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Ensure that all Guest Rooms are properly cleaned at all times, in line with the hotel's Standard Operating Procedures for cleaning these areas.
- Ensure health & safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Ensure that lost and found articles are processed properly and that the correct logs are maintained.
- Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and fitness facilities, and other Anantara properties.
- Be aware that the customer's call is his/her first impression of the Anantara resort that you are responsible to be a successful one.
- Be prepared to provide our customers with the latest information about the resort.
- Follow telephone answering standards and make sure to keep a calm and clear voice tone.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Accounting
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ28,590 - āļŋ39,700, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Participate in the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.
- Create new, unique and interesting activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the sports and leisure offering a point of competitive advantage for the hotel. Ensure outsourced service provides maintenance standards.
- To have a complete knowledge of the products and services offered by the hotel, and ...
- To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and in particular to take full and complete care of children.
- Execute of the Avani Children programme.
- Ensure that all activities are performed in a safe environment using proper safety techniques.
- Use qualified attendants in all areas where relevant qualifications are required, i.e. Fitness leader, Aerobic Instructors, Lifeguard.
- Monitor the success of the activities programs through the number of participants per scheduled event and through guests' feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests.
- Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with the Avani Concierge.
- Work closely to promote our Spa offering to ensure that we maximize guest satisfaction and hotel revenue by enabling our guests to experience our spa.
- Keep all equipment clean and well maintained, in gym area, sport activities, water sports and other in-house activities.
- In the gym, provide guests and members with skills, knowledge and motivation to achieve and maintain exercise related fitness goal.
- In the gym, develop and maintain a file system to ensure record of guests' information for proper follow-up on fitness goal progress.
- Develop and maintain a strong working environment with the other departments.
- Ensure proper accounting procedures are followed when collecting of charging fees for Sports & Recreations.
- Be prepared to assume other Sports & Recreations duties or responsibilities as requested by management.
- Drive revenues for the department.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Anantara Siam Bangkok Hotel.
- Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
- Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
- The Anantara Curator is responsible for creating exceptional, personalized, and memorable guest experiences that reflect the unique identity and culture of Anantara. As the hotel's destination expert and experience ambassador, the Curator designs bespoke itineraries, curates exclusive local experiences, and builds meaningful relationships with guests before, during, and after their stay. Working closely with Front Office, Concierge, Guest Relations, Food & Beverage, Spa, and other operational teams, the Anantara Curator ensures every guest enjoys authentic, immersive, and unforgettable moments that embody Anantara's philosophy of connecting guests with the destination.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Deliver food orders promptly and accurately to guests, ensuring correct dishes and presentation standards.
- Assist waitstaff by clearing plates, replenishing cutlery, glassware, and napkins as needed.
- Communicate with kitchen and service staff to coordinate timing and special requests.
- Monitor dining areas to anticipate guest needs and assist in maintaining cleanliness and order.
- Follow hygiene and safety standards in handling food and service equipment.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Cantonese, Mandarin, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Assist to manage the day-to-day operations of the Resolutions department. This includes hiring, training, conducting performance reviews, review of consumer correspondence, interfacing with Legal, Preview Centres, Club Services, Regulators, Club Points Owners and other customers as necessary; and coordinating efforts across division lines as required. (50%).
- Represent Minor Vacations in arbitration, mediation and local court cases. Prepare accurate and comprehensive documentation supporting Minor Vacations's position. (10%) ...
- Prepare comprehensive monthly reports focusing on key issues of concern. Identify repetitive issues and address with appropriate management personnel. (10%).
- Review preview centre and marketing materials directed to the consumer at large. Coordinate feedback with preview centres and marketing as necessary. (15%).
- Establish proactive relationships with regulatory agencies and public forums to ensure Minor Vacations is viewed in a positive light within the community. (5%).
- Special projects, as assigned. (10%).
- 1-3 years related education and training or equivalent combination of education and experience.
- Native language proficiency in Mandarin-English is a key requirement for success in this role. Additional proficiency in Cantonese will be highly regarded.
- Communication skills: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to sensitive inquires and complaints.
- Ability to use Microsoft Word and Excel.
- Strong problem-solving skills as it relates to consumer communications, evaluating sale documents on complex issues and finding creative solutions.
- Ability to work effectively across division lines at all levels of the organization.
- Ability to interface with external parties including regulators and external legal counsel.
- Strong negotiating skills.
- Self-motivated with strong organizational skills.
- Ability to work in a multitask, multi-function environment managing priorities effectively.
- Not applicable.
- Some travel may be required.
- LI-AC1.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Russian, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at al ...
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at al ...
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Service-Minded, Italian
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.
- Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.
- Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.
- Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.
- Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.
- Deep knowledge of Italian cuisine, wine, and beverage pairing.
- Guest-focused, service-minded, with meticulous attention to detail.
- Strong sales acumen, dynamic, organized, with polished presentation and communication skills.
- Helps employees improve their skills and provides support for career development.
- Manages the team.
- Is in charge of organising the F&B point of sale from A to Z.
- Ensures guest satisfaction, quality and high standards of service for customers.
- Helps the point of sale attain profitable results.
- Drives sales to reach or exceed the assigned outlet Budget and controlls cost to be with in budget.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Vocational diploma or degree in hospitality or F&B studies.
- Previous experience as a Guest Service Agent.
- Computer literate (Windows environment), PMS, Hotix, Tars and an aptitude for new technologies.
- Languages: fluent in the national language, English and a third language.
- Front Office / āđāļāļāļāļāđāļāļāļĢāļąāļ.
- 1 āļāļąāļāļĢāļē.
- āļāļāļļāļāļĢāļīāļāļāļē/āļāļ§āļŠ. āļāļķāđāļāđāļ.
- āļāļēāļāļāļĢāļ°āļāļģ.
- āļāļēāļĄāļāļāļĨāļ.
- [email protected].
- 08 āļ.āļ. 69.
- Attractive starting salary.
- Work hard 5 days, play harder 2 days.
- Every day gain exceptional experiences.
- Enjoy Accor privileges and benefits.
- Feel great working with an upscale resort.
- Housing and transportation are provided.
- Great opportunities for growth.
- Group life insurance & OPD.
- Provident fund.
- Recognition award - āļāđāļ§āļĒāđāļāđāļāđāļāļāđāļĢāļīāđāļĄāļāđāļāļāļĩāđāļāđāļēāļŠāļāđāļ.
- āļāļąāļāļāđāļāļāđāļāđāļĄāļāļĩāđāļŠāļąāļāļāļēāļŦāđāļĨāļ° 2 āļ§āļąāļ.
- āļāđāļāļāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļāļĢāļđāļāđāļāļāđāļŦāļĄāđ.
- āđāļāļĨāļīāļāđāļāļĨāļīāļāļāļąāļāļŠāļīāļāļāļīāļāļĢāļ°āđāļĒāļāļāđ āđāļĨāļ°āļŠāļ§āļąāļŠāļāļīāļāļēāļĢāļāļēāļ Accor.
- āđāļāļīāļĄāđāļāđāļĄāļāļĢāļĢāļĒāļēāļāļēāļĻāļāļēāļĢāļāļģāļāļēāļ āđāļāļĢāļĩāļŠāļāļĢāđāļāļĢāļ°āļāļąāļāļŦāļĢāļđ.
- āļĄāļĩāļāđāļēāļāļāļąāļāđāļĨāļ°āļĢāļāļĢāļąāļāļŠāđāļāļāļāļąāļāļāļēāļ.
- āđāļāļāļēāļŠāļŠāļģāđāļĢāđāļāđāļāļŠāļēāļĒāļāļēāļāļĩāļāļāļĩāđāļĄāļąāđāļāļāļāļāļ§āđāļēāļāđāļāļĨ.
- āļāļĢāļ°āļāļąāļāļāļĨāļļāđāļĄāđāļĨāļ°āļāđāļēāļĢāļąāļāļĐāļēāļāļĒāļēāļāļēāļĨāļāļđāđāļāđāļ§āļĒāļāļāļ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
- āļĢāļēāļāļ§āļąāļĨāļāļēāļĢāļāļĢāļīāļāļēāļĢāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āļ§āļīāļāļĩāļāļēāļĢāļŠāļĄāļąāļāļĢ.
- āļŠāļĄāļąāļāļĢāļāđāļ§āļĒāļāļāđāļāļāļāļĩāđāđāļĢāļāđāļĢāļĄāļŦāļĢāļ·āļāļŠāđāļāļāļĢāļ°āļ§āļąāļāļīāļŠāđāļ§āļāļāļąāļ§āļĄāļēāļāļĩāđāļāļĩāđāļĄāļĨ [email protected].
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Anantara Mai Khao Phuket Villas.
- Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
- Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
- Cluster Reservations Agent is responsible for managing room reservations for multiple properties, ensuring accurate booking administration, inventory control, and timely communication with guests, travel agents, and internal departments. This role supports revenue optimization by maximizing room occupancy, maintaining reservation accuracy, and delivering prompt, professional service.
- The position is essential to handle daily reservation inquiries, process booking modifications and cancellations, coordinate with Front Office and Revenue teams, and maintain guest satisfaction while ensuring operational efficiency across the cluster.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure that all staff are aware of and follow departmental SOP's and LSOPs.
- Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
- Assist in managing relationships with suppliers.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Ensure that lost and found articles are stored properly and that the correct logs are maintained.
- Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
- Train staff to become multi skilled in all facets of housekeeping.
- Initiate measures to minimize all wastage of materials and amenities are used in the department.
- Ensure that proper key controls are in place.
- Control overtime through good management and immediate response to problems.
- Attend and support Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.
- Ensure VIP requirements are met.
- Ensure all special requests are met, with particular reference to families visiting our resorts with children.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
āļāļąāļāļĐāļ°:
Leadership Skill
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ63,000 - āļŋ70,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Are you a passionate foodie and mixologist who is not afraid of thinking outside the box? Then, we have the job for you! As a Asst. Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level to support Director of F&B.
- In 3-4 bullet points, showcase the benefits and perks of working at the property.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world!.
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
- Lead, mentor and train the Food & Beverage Operations team.
- Ensure Food & Beverage relevant brand standards are maintained.
- Strategize on new products and service offerings.
- Create unforgettable experiences for our guests".
- Service focused personality is essential and previous leadership experience required.
- Proven ability to build and maintain good relationships with all stakeholders.
- Communicate thoughts, actions and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
- In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
- Note: Customization may be included for any specific local or legislative requirements, such as work permits.
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
āļāļąāļāļĐāļ°:
Budgeting, Opera, Portuguese, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ22,530 - āļŋ31,290, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests - from when they arrive, over the course of their stay and until they get their bill and head off again.
- Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
- Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy.
- Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence.
- Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house.
- Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups.
- And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton teams.
- What we're looking for.
- Most important is that you know how to provide a great and memorable guest experience - whether it's for someone staying with us or just stepping in for a drink or a bite to eat.
- Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must.
- Passionate about team development and a demonstrated experience in coaching and developing your team.
- You've got plenty of experience dealing with different types of requests successfully.
- If you're familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage.
- Individuals. You're looking for a place where you can be you; no clones in suits here.
- Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get stuff done.
- You're up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we'd have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Additional Information.
- Supervise daily reception, check-in, check-out, and guest service workflows.
- Resolve guest concerns quickly, professionally, and with care.
- Train, coach, and schedule front office team members.
- Monitor room inventory, occupancy, and yield management to help drive revenue.
- Act as the shift leader or hotel representative when the manager is away.
- Coordinate with housekeeping and maintenance to ensure clean and ready rooms.
āļāļąāļāļĐāļ°:
Opera, Mandarin, English, Russian, German
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Supervises guest welcoming operations and rooms sales carried out by his/her team.
- Is in charge of coordination the team.
- Organizes guest arrivals and departures with the team.
- Ensures that guests' requests take priority in the team's work.
- Ensures that services meet guests' expectations.
- On starting work every day, checks the remaining departures and that the appropriate invoices are present and correct, complete with receipts.
- Prepares the arrivals and departures list and VIP list.
- Keeps track of the standard of services delivered, based on guest comments and quality audits.
- Supervises the receptionists' checklist.
- Supervises the management of debtors, group and individual guest invoicing and cash operations.
- Ensure internal procedures are duly applied.
- Diploma or Degree preferably in hospitality or related field.
- Previous experience as a Team Leader or Duty Manager.
- Computer literate (Windows environment), PMS (Opera), Tars online and an aptitude for new technologies.
- English is mandatory.
- Thai language is a strong advantage,.
- A 3rd language would be a plus including Russian, Mandarin or German.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
āļāļąāļāļĐāļ°:
Opera, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ23,640 - āļŋ32,840, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Experience one of the best Phuket hotels featuring three pools, each with a swim-up bar,.
- A spa with outdoor cabanas,.
- Complimentary wellness activities, rooftop mini-golf, games room, kids club, a 24-hour gym.
- A complimentary shuttle bus to Patong Beach, just a five-minute drive.
- Serving as the dedicated point of contact for Pool Villa guests, delivering warm, personalised service from arrival through departure.
- Coordinating villa arrival experiences, in-villa dining, amenities, and housekeeping requests to ensure a seamless private-villa stay.
- Anticipating guest needs and preferences, curating bespoke touches and experiences throughout the guest journey.
- Liaising with Housekeeping, Engineering, F&B, and Spa teams to resolve requests promptly and maintain villa standards at all times.
- A minimum of 1-3 years' experience in villa hosting, butler service, or guest relations within a luxury resort is preferred.
- Proficiency in Microsoft Word and Excel, with working knowledge of hospitality software (Opera system).
- Excellent command of both English and Thai (listening, speaking, reading, and writing) for effective communication.
- Additional Information.
- Supervise daily reception, check-in, check-out, and guest service workflows.
- Resolve guest concerns quickly, professionally, and with care.
- Train, coach, and schedule front office team members.
- Monitor room inventory, occupancy, and yield management to help drive revenue.
- Act as the shift leader or hotel representative when the manager is away.
- Coordinate with housekeeping and maintenance to ensure clean and ready rooms.
āļāļąāļāļĐāļ°:
Accounting, Purchasing
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Front Office.
- Housekeeping.
- Kitchen.
- Food & Beverage.
- Human Capital.
- Sales & Marketing.
- Recreation.
- Engineering.
- Learning.
- Centralized Accounting.
- Centralized Reservation.
- Centralized Purchasing.
- CV āļāļĢāļ°āļ§āļąāļāļī.
- A copy of transcripts āļāļĨāļāļēāļĢāļĻāļķāļāļĐāļēāļĨāđāļēāļŠāļļāļ.
- Internship period āļĢāļ°āļĒāļ°āđāļ§āļĨāļēāđāļāļāļēāļĢāļāļķāļ.
- Benefit āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ.
- Monthly allowance āļāđāļēāđāļāļĩāđāļĒāđāļĨāļĩāđāļĒāļ 5,000 / āđāļāļ·āļāļ.
- Transportation āļāļĢāļīāļāļēāļĢāļĢāļāļĢāļąāļāļŠāđāļ.
- 2 Meals/day āļāļēāļŦāļēāļĢāļāļāļąāļāļāļēāļāļ§āļąāļāļĨāļ° 2 āļĄāļ·āđāļ.
- Uniform āļāļļāļāļĒāļđāļāļīāļāļāļĢāđāļĄ.
- Group Life Insurance āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāđāļāļāļāļĨāļļāđāļĄ.

āļāļĢāļ°āđāļĄāļīāļāđāļāļīāļāđāļāļ·āļāļ
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āļĨāļāļāļāļĢāļ°āđāļĄāļīāļāđāļāļīāļāđāļāļ·āļāļ- 1
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