เงื่อนไขการค้นหา

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
• Daily Front Office procedures; assigning guests rooms, sending flowers and fruit baskets, printing and sending of welcome letters, communication with the guests, handling guests complaints,.
• Supporting of Front Office operations, assistance to MOD (Manager on Duty) in handli ...
• Operation of Check-in and accommodating the guests and Cashier operations: posting room and F&B outlets charges, settling the bill, everyday communication with Accounts department regarding corporate guests bills and methods of payment.
• Guest Relations Agent.
• Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Tourism, or a related field.
• Previous experience in Guest Relations, Front Office, Concierge, or a similar guest-facing role in a luxury hotel is preferred.
• Excellent command of English, both written and spoken.
• Strong knowledge of Front Office operations, including check-in/check-out, room assignment, cashiering, billing, payment methods, and guest account handling.
• Excellent knowledge of hotel products and services, including room categories, rates, facilities, restaurants, promotions, spa, and sister properties.
• Strong guest service and communication skills, with the ability to interact confidently and professionally with VIPs, corporate guests, and international travelers.
• Strong problem-solving and complaint-handling skills, with the ability to remain calm and professional under pressure.
• Strong attention to detail, particularly in guest preferences, billing, room assignments, special requests, and VIP arrangements.
• Good organizational and time-management skills, with the ability to manage multiple guest requests and operational tasks simultaneously.
• Computer literate and familiar with PMS, Front Office systems, POS, and basic MS Office applications.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Outgoing Personality, Public Relations

ประเภทงาน:

งานประจำ

• To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotels property.
• To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Avani+ at all times.
• Process all guest check-ins, check-outs, room assignments, and room change/late chec ...
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets.
• To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Avani+ experience.
• To develop a close and harmonious working relationship with all hotel departments.
• To attend hotel events, daily shift briefings and training to improve professional skills.
• Secure payment by activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
• Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation.
• Speak using clear and professional language, answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships, support team to reach common goals, listen and respond appropriately to the concerns of team members.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Data Entry

ประเภทงาน:

งานประจำ

• Handle incoming reservation inquiries via phone, email, and online channels in a courteous and professional manner.
• Assist guests with booking room, F&B reservations & room service order taking, including providing information on room types & outlets, rates, and availability.
• Process reservation requests accurately and efficiently in the hotel's reservation system.
• Respond promptly to guest inquiries, special requests, and concerns, and provide appropriate solutions or recommendations.
• Coordinate with other departments within the hotel, such as housekeeping and front desk, to ensure smooth check-ins and check-outs for guests.
• Upsell hotel amenities, packages, and special offers to maximize revenue and enhance the guest experience.
• Maintain up-to-date knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.
• Handle any reservation modifications, cancellations, or special requests according to hotel policies and procedures.
• Assist with administrative tasks related to reservations, such as filing, data entry, and generating reports.
• Collaborate with the reservations manager and other team members to continuously improve reservation processes and guest satisfaction.
• In the absence of an operator (call center) team members, handle the tasks required for as an operator.
• Excellent English communication and interpersonal skills.
• Strong attention to detail and ability to accurately enter data into reservation systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
• Positive attitude and willingness to go above and beyond to ensure guest satisfaction.

ประเภทงาน:

งานพาร์ทไทม์

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ.
• การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ.
• การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด.
• การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• สรุปยอดการขายประจำวันและเอกสารที่เกี่ยวข้อง.
• คุณสมบัติของผู้ปฏิบัติงาน (Job Specifications).
• การศึกษา (Education): มัธยมศึกษาตอนต้น (ม.3) หรือเทียบเท่าขึ้นไป.
• ประสบการณ์ (Experience): ไม่จำเป็นต้องมีประสบการณ์ (หากมีประสบการณ์ด้านงานบริการจะพิจารณาเป็นพิเศษ).
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ).
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Event Planning

ประเภทงาน:

งานประจำ

The Event Operations Executive is responsible for the successful handling of small to medium group for all segment, This role ensures effective communication with clients and efficient coordination with departments concerned, under the general guidance of the Director of Event Operations, maximizing business opportunities.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Invite pre-determined qualified customers to attend a Wyndham presentation.
• Deal with all customer queries - face to face and on the phone.
• Keep product and brand knowledge up to date.
• Specify terms and conditions of bookings.
• Be professional in nature; be approachable while meeting booth quotas.
• Deliver required number of qualified tours to the sales site.
• Provide excellent customer service to all guests.
• Turn a negative response into opportunities which can be capitalised on.
• Represent the Company in an ethical, moral and professional manner.
• Display a high level of loyalty and self-discipline and high integrity.
• Sales and Marketing experiences.
• Excellent customer service and selling skills.
• Flexibility to changing products, targets, markets and customer preferences.
• Strong values of customer service and integrity.
• Positive, enthusiastic and outgoing attitude.
• Excellent communication and listening skills.
• Ability to work independently and contribute as a team player.
• Presents oneself as a professional role model.
• Grow your career your way with exciting learning and development opportunities.
• Explore the world for less with exclusive global hotel discounts.
• Be recognized and celebrated through our engaging Reward & Recognition programs.
• Generous leave benefits, including annual leave, birthday leave, and public holidays.
• Enjoy a complimentary 2 night stay.
• Two days off every week.
• Group insurance (OPD/IPD) and social security.
• Provident Fund Program.
• Annual salary review and increment.
• Company provided associate uniform.
• Attractive monthly incentives.
• Where Memories Start with You.
• Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Scope of Work: Under the general direction of the Bell and Valet Supervisor and within the limits of established Aman Nai Lert and local policies, the Bell and Valet Officer role is responsible for providing and maintaining high standards of delivering stellar bell and valet services to all our guests to create memorable hospitality experiences throughout their stay, ensuring that "personalised service" is always at the forefront of everything we do at all times. The role includes ensuring the highest level of guest satisfaction in accordance with the policies, standards, and guide ...
• Responsibilities and Duties: Please note that this is not an exhaustive list of everything that needs to be done. Aman employees always find new ways to look after the business, their guests, and their colleagues. Within this, the.
• for this position are: General: To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To perform all duties with discretion, professionalism and a pleasant demeanor. To perform all duties with discretion, professionalism and a pleasant demeanor. Operational: To ensure the smooth operation of the Bell/ Valet team. To ensure high standards are delivered at all times. To ensure that the Arrival Lobby and surrounding areas are in immaculate and presentable condition. To be able to perform all Bell and Valet tasks according to hotel policy and standard. To check the daily arrival list for all guests with special attention details. Recognize all returning and VIP guests and extend a warm welcome back gesture. To ensure all in-house guests are greeted in the Arrival Lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times. To ensure all guests are greeted upon arrival and departure in a professional friendly manner. To ensure smooth process of handling guest luggage from arrival point to room and from room to departure point on checkout and all luggage movements are tagged and recorded. To ensure that efficient luggage storage, parcels and other objects for guests are provided and to ensure accurate inventory of items on loan, and all items are collected in time or before check-out. For long-term luggage storage, to ensure left luggage forms are filled in and duly signed by the guest and all applicable policies are explained to the guest. To ensure all guest luggage, messages, letters, and parcels are distributed or collected properly and accurately to/from the guest room according to hotel service standards. To ensure the lobby, bell store and work areas, as well as departmental equipment are kept clean and presentable at all times. To ensure that valet parking service is provided according to the hotel standards with care and utmost professionalism. To be in charge of newspaper service and ensure that the requested newspaper is delivered in a timely manner. To maintain an up-to-date knowledge of the hotel daily services, amenities, activities, promotions, and events. To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures. To ensure that e-mail inquiries are handled in a timely manner. To stay updated on what's happening in the hotel area and Bangkok and to provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions. To assist the guests or coordinate with the concerned areas on the guests' requests and inquiries throughout the guest's journey. To liaise with other sections and/ or departments as well as necessary outside contracts to ensure excellent service delivery. For any guest requests, follow up call to be made back to the guest to verify complete satisfaction. To keep accurate records of all arrangements and prepare confirmation for guests' reference. To run errands for guests when necessary. Transportation: To monitor and assist guests on transportation booking requests, especially promote hotel transportation to maximize hotel transportation revenue and to communicate with taxi drivers for the guest if local taxi is required. To ensure that the transportation options provided by the hotel are in accordance with the Aman Nai Lert's standards. To ensure that the vehicles are in presentable and immaculate conditions at all times. To perform vehicle inspections for all vehicles arranged by the hotel and that the set-up is completed in accordance with the hotel standards. Safety and Security: To be fully aware of Hotel Safety Procedures. To fully understand and be able to utilise the code of discipline as a guide to maintain a safe and secure work environment. Other responsibilities: To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset. To have a full understanding on the SOPs in all Bell and Valet areas. To ensure that all administrative work is processed quickly and efficiently. undefined To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary. To ensure strong communication channels among team members. To ensure integrity and confidentiality of information at all times. To perform other.
• as assigned by the direct managers. Qualification/Training: Degree/Diploma in any discipline Work Experience: Experience in hospitality, customer service, client service fields. Minimum 1 year as Bell/ Porter in a similarly luxury hotel.

ประเภทงาน:

งานประจำ

• Answer questions regarding and / or arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services.
• Keep accurate records of all arrangements made which residents require.
• Answer questions concerning Residence Amenities, Residents' Privileges, A La Carte Services and / or give directions to hotel facilities, meeting rooms or events held.
• Coordinate Residence A La Cart services such as Housekeeping service, Engineering service, In-residence Spa and Wellness, In-residence dining including special event plan/catering.
• Process and notify residence guests of facsimiles received, mail, messages, newspaper, parcels, and packages.
• Maintain a standard of cleanliness Residence Lounge, Meeting Room, and Private Dining Room ready to be used.
• Maintain current information and materials regarding hotel facilities its services, local restaurants, and attractions. Maintain a current resume book related to conventions, meetings, and extraordinary events held in the hotel and the city.
• Well prepare and recheck welcome kits and related documents for first move-in guest for new residents.
• Well prepare all amenities and complete set up the unit prior to the move-in date.
• Act as the main contact for guests and other hotel departments.
• Provide any other duties or services as assigned by the Director of Residences.
• Undertake other duties as requested by Department Head/Shift Leader and Hotel Management.
• Be able to serve the guest with food & beverage such as tea, coffee, food, wine, champagne etc.
• Coordinate and support engineer team for provide a service in residence unit.
• Prompt to deliver the best outcome or alternative solution for all resident inquiries.
• Be able to coordinate with outsource/supplier as per residence owner required.
• Exhibit and encourage high performance standards for themselves and others.
• Demonstrate complete consistency between words and actions, in all aspects of behavior.
• Effectively identify and anticipate internal & external guest needs.
• Exceed Residence owner and Management expectations regarding both quality and service.
• Regularly keep manager up to date on relevant activities.

ประเภทงาน:

งานประจำ

• Guest Recognition, Ensures strong guest recognition within the department.
• To be able to identify return guests and VIPs.
• Customer Delight and Retention.
• Recording all guest and reference details for the database.
• To ensure that each guest contact session is a delightful experience for the guest.
• Ensuring cleanliness and other services are provided in lockers excess guests expectation.
• Never say "no". Always find a way to exceed the guests' needs.
• Ensures we meet excess customer expectations.
• Be consistent in our delivery of service.
• Providing guests with high quality service at every stage of their spa and wellness experience.
• Acts as restroom attendant when required.
• Maintains and cleans all Spa and Wellness areas, heart of the house areas and other assigned work areas as per standard operating procedures.
• Handles housekeeping cleaning equipment with care as per standard operating procedures.
• Reports on malfunctioning of equipment, damage or abuse of Spa and Wellness areas furniture, fixtures, carpet or any other hotel properties and any defects for maintenance.
• Ensure that all the flowers which are decorated in Spa and Wellness are fresh and attractive.
• Report any guest complaints, incidents, or suspicious person to Supervisor.
• Ensure cleanliness and Treatment Rooms set up are on time and ready for the treatments.
• Assistant guests in other requires may needs.
• Be on duty as assigned according to the scheduled time and to ensure punctuality.
• Ensure that all Rules and Regulation of the Section concerned are being adhered to by the guests.
• Attend the Spa Daily Briefing to ensure awareness of any information required for the day.
• Maintain the quality, cleanliness and general upkeep of the section concerned and its facilities.
• Being always well-groomed, with clean uniforms, hair neat and off the face.
• Report any issues, whether internal or external, that may affect the optimal functioning of the Spa to Supervisors, Assistant Spa Manager, Spa and Wellness Manager or Director of Spa & Wellness.
• Always challenge themselves to improve procedures for the benefit of the guest in delighting them.
• Personal Data Protection (PDPA).
• Safeguard guests, colleagues, suppliers and business partner's data from the illegal collection, use, or sharing of their personal information.
• Represent and warrant to the Hotel that any information (including personal data) provided to the Hotel or as requested by the Hotel is true, accurate, current, and complete.
• Inform the Hotel without delay if there are any changes to the information.
• Understood the Hotel's employee and guest privacy notice.
• Agree to comply with all laws, policies, rules, orders, announcements and/or guidelines in relation to personal data protection announced or to be announced by the Hotel.
• Others.
• Carries out other special projects / tasks assigned by your superiors.

ทักษะ:

Pleasant Personality, English

ประเภทงาน:

งานประจำ

• The Suite Host reports directly to the Assistant Housekeeper supported by the Executive.
• Housekeeper.
• He/She is assisted by a Suite Attendant.
• Department.
• Housekeeping.
• Employment Type.
• Fixed Term Contract.
• Thailand - CTI.
• Workplace type.
• Onsite.
• Reporting To.
• Asst Housekeeper.
• Have full and comprehensive knowledge of all ship facilities and services.
• Be a continual source of assistance and information to all our guests.
• Maintain a high level of communication and provide feedback to the Asst. Housekeeper.
• Be fully knowledgeable of in suite service, amenities, functions and systems.
• Prepare the guest suite according to the guest preference and Company standards.
• Familiarize the guests with all safety aspects and suite features upon arrival.
• Create a memorable stay for the guests and follow up on all guest requests promptly.
• Report any guest related concerns immediately to the Asst. Housekeeper.
• Report for work on time and attend daily briefings.
• Perform linen changes as per company standard.
• Overall responsibility for the cleanliness, turn down service and appearance of all assigned suites.
• Maintain all guest preference set ups in the suite and take primary responsibility of all living and sleeping areas of the suite.
• Supervise assigned attendant in cleanliness of bathrooms and balconies.
• Perform extra duties as scheduled.
• Control and safeguard all equipment and items used.
• All suite services to be delivered to company standards.
• Inspection form, standard set-up manuals and inspections performed by the Executive housekeeper or Assistant Housekeepers.
• Pick-up and Delivery of laundry/dry cleaning for the suites.
• Replenish the fruit plate daily as well as stocking the in-suite fridges and ensure glassware is always stocked and clean as per company standard.
• Maintain flowers/Plants in all suites by refreshing and watering them regularly.
• Provide shoeshine services upon request.
• Assist with bookings and reservation for restaurants, SPA, shore excursions as required.
• Assist and support the Attendant in all in suite service to ensure he/she succeeds.
• Record and update the Assistant Housekeeper, updating guest history files on daily basis.
• End of contract cleaning procedures for suites to be followed and completed prior to the sign off date, together with the Attendant.
• Follow all PH policies and procedures and to perform PH standards of cleaning in all lockers, corridors and pantries.
• Use the correct cleaning chemicals; supplies and Personal Protective Equipment required to perform your duties as a Suite Host/Hostess.
• Perform evening watch and long watch duties as scheduled throughout each cruise.
• Perform any additional cleaning tasks required by the Executive Housekeeper and Assistant Housekeeper.
• Follow the Name Recognition program as set out by the company.
• Perform extra duties as required by the company such as Guest Welcome Back or Crew acknowledgement events as set out by voyage demands.
• Report all maintenance issues in your suites and working areas as soon as you notice or are made aware of them.
• Assist Housekeeping Management with training of new personnel.
• To be familiar with and execute the Seabourn HESS-MS appropriate to their position.
• A National Vocational Qualification.
• Alternatively, equivalent Qualification in Housekeeping would be preferred. Strong command of the English language combined with good written skills. Basic Computer knowledge.
• At least two years full-time experience as a Room Attendant in a four/five star Hotel or establishment, accommodating an international clientele and guest interaction.
• Working experience with an extensive cleaning program.
• Uphold Seabourn grooming and uniform standard.
• Anticipate the guest needs by creating positive Seabourn moments as appropriate.
• Ensure Guest requests and needs are handled promptly as per Seabourn standards and procedures.
• Handle Guest complaints professionally and promptly.
• Improve the Guest experience by delivering prompt and efficient service and creating Seabourn moments.
• To be knowledgeable of the USPH and other international Public Health rules and regulations by participating in the company's Basic Food Hygiene course every 2 years and achieving a Minimum of 80% pass.
• Basic knowledge hygiene.
• Ability to work in a team that is focused on exceeding guest expectations.
• Pleasant personality for dealing with guests, fluent in English and conversational in one more international foreign language.
• Physical Demands & Travel.
• For the safety of yourself and others on board certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift. Must maintain physical fitness to perform tasks associated with job.
• Travel.
• Passport - valid for a minimum of 6 month.
• Flag state issued seaman book.
• General flag state or flag state approved marine fitness medical United States C1/D visa.
• English Marlin test at minimal score of 80%.
• Pre-employment medical examination.
• Working on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours there are strict rules which all members of the ship's company need to adhere to as stipulated by the Master's standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.
• About Seabourn.
• At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well.
• Cruising on a Seabourn ship is unlike any other form of travel. The experience is luxurious, yet relaxed elegant, yet casual sumptuous, yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow.
• Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary. Our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal.

ประเภทงาน:

งานประจำ

every time you come to work! You will be responsible for ensuring that the health club is clean, welcoming, and well-maintained for guests. You will greet and assist guests with information about the facilities, handle check-ins, and ensure the smooth flow of guests through the fitness and wellness areas. You will ensure that the health club is equipped with fresh towels, properly maintained equipment, and all amenities are in working order. As a Health Club Attendant, you're not just fulfilling the daily health club operations - you're spreading the light and warmth of hospitality ...

ประเภทงาน:

งานประจำ

• every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a.
• key role.
• in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Front Office / Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and ...

ประเภทงาน:

งานประจำ

• Picture yourself brightening someone's day. When you join our Hotels team, that's exactly.
• every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a.
• key role.
• in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

ประเภทงาน:

งานประจำ

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ) Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ ( 6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ) Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ) Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานพาร์ทไทม์

• ตรวจสอบความพร้อมของเคาน์เตอร์แคชเชียร์ เอกสาร และอุปกรณ์ก่อนเริ่มกะ.
• ให้บริการชำระเงินแก่ลูกค้าด้วยความสุภาพ ยิ้มแย้ม และรวดเร็ว.
• ตรวจสอบรายการสินค้าให้ถูกต้องครบถ้วนก่อนแจ้งยอดชำระ.
• แจ้งจำนวนเงินที่รับและทอนเงินให้ลูกค้าอย่างถูกต้อง โปร่งใส.
• รับชำระเงินในทุกรูปแบบ (เงินสด บัตรเครดิต/เดบิต QR Code) ตามมาตรฐานที่กำหนด การจัดการเอกสารและรายงาน.
• ดูแลและจัดเก็บเอกสารการขายอย่างถูกต้องและครบถ้วน.
• บันทึกยอดขายและรวบรวมเอกสารการขายประจำวันตามระเบียบของบริษัท.
• ส่งมอบเงินยอดขายให้ผู้บังคับบัญชาตามขั้นตอนที่กำหนดอย่างถูกต้อง การบริการลูกค้า.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง.
• สอบถามความพึงพอใจของลูกค้าและเชื้อเชิญให้กลับมาใช้บริการอีกครั้ง การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณเคาน์เตอร์แคชเชียร์ให้สะอาดเรียบร้อยและพร้อมให้บริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลตามมาตรฐานของบริษัท.
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีความละเอียดรอบคอบ.
• มีความซื่อสัตย์สุจริต และมีความรับผิดชอบสูง.
• มีทักษะการคิดคำนวณเบื้องต้นและความถูกต้องในการจัดการเงิน.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีทักษะการใช้ระบบคอมพิวเตอร์ได้เป็นอย่างดี Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...

ประเภทงาน:

งานประจำ

every time you come to work! You will be the primary point of contact for guests during their stay, ensuring that they receive personalized attention and support. Your role will be key in building relationships with guests, enhancing their stay, and ensuring guest loyalty. As a Hilton Host, and managing special requests - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.