เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ทักษะ:

Project Management, Creativity, Industry trends

ประเภทงาน:

งานประจำ

• Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
• Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
• Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
• Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
• Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
• Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
• Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
• User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
• Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
• Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
• Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
• Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
• Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Problem Solving, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Fluent in both English and Chinese (for CN-EN Call Center).
• Proficient in navigating multiple computer systems while actively lisgtening, engaging in conservation, and accurately updating customer information.
• Strong interpersonal and problem-solving skills with the ability to handle diverse customer types and provide effective solutions.
• Excellent communication skills with a service-minded attitude and professional appearance.
• Highly adaptable, responsible, and able to work effectively under pressure in a fast-paced environment.
• Flexible working on varied schedules, including weekends or overtime, besed on business requiments.
• Computers are literate and familar with CRM or customer service management systems.
• All applicant must successfully pass a background check.
• Knowledge, Skills, and Competencies Required.
• Good command of English communication skills in speaking, reading, and writing.
• Strong negoriation skills.
• Problems-solving ability with sound judgment and decisiveness.
• Emotional control and the ability to remain calm under pressure.
• Service-minded attitude with a strong sense of responsibility.
• Excellent interpersonal and teamwork skills.
• Other qualifications as may be specified by Thailand Privilege Card Co., Ltd. for the positions.

ทักษะ:

Automation, Risk Management, Problem Solving

ประเภทงาน:

งานประจำ

• Customer Insights & Resolution: synthesize quantitative and qualitative data (CSAT, NPS, ticket trends, root-cause analyses) to identify systemic issues and track resolution progress.
• Premium CS: design and implement workflows, SLAs, tooling, and reporting specific to premium customer segments; coordinate escalation paths and concierge services.
• Projects: end-to-end management of CS projects (process, tooling, templates, KB, automation pilots), including scoping, stakeholder alignment, delivery, and post-implem ...
• Requirements: Project management: strong experience with project planning, Agile/sprint approaches, risk management, and stakeholder management.
• Data-driven problem solving: competent with data analysis and translating insights into action.
• Process design: experience mapping workflows, defining SLAs, and implementing operational changes.
• Communication & influence: excellent written and verbal communication; can influence without direct authority and run cross-functional meetings.
• Change management & adoption: experience driving adoption (training plans, comms, playbooks).
• Customer empathy: deep understanding of frontline workflows and customer expectations.

ประเภทงาน:

งานประจำ

Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Compliance, Data Entry, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Visa Application Processing: Manage the entire visa application process, from initial consultation to visa issuance. This includes document collection & review and ensuring compliance with the specific visa requirements of different countries.
• Coordinate with Field Service team s VISA application submission to the relevant embassies or consulates.
• Tracking the status of VISA applications and providing updates to Employees.
• Relationship Management: Build and maintain strong relationships with embassies, consulates.
• Provide Administrative Support: Assist with general administrative tasks, including document preparation, data entry, filing, and maintaining office supplies. Support administrative activities for teams associated with Corporate Communications.
• Support onboarding and offboarding of employees.
• Support order/invoice, Good Receive (GR), and tracking for Direct & In-direct as required.
• Communication Management: Act as a point of contact for internal and external stakeholders. Answer phone calls, respond to emails, and handle inquiries promptly and professionally.
• Data Management: Maintain accurate and up-to-date records and databases. Ensure the confidentiality and security of sensitive information.
• Travel Arrangements: Assist with travel arrangements, including visa application, booking flights, hotels, and transportation for team members.
• Meeting & Event Coordination: Arrange and coordinate internal meetings, events, conferences, and external customer training, including sending invitations, reserving meeting rooms, and ensuring necessary equipment, materials, and refreshments are available.
• Expense Tracking: Assist with expense tracking and reimbursement processes, ensuring accuracy and adherence to company policies.
• Plan and set up external and internal events and internal day fixes in cooperation with the respective lead are part of this team assistant job.
• Manage any ad hoc tasks as assigned by the team.
• What You Bring.
• University graduate or equivalent; additional certification or training in office administration is a plus.
• Proven experience as an administrative assistant or in a similar role.
• Knowledge of visa regulations: possess a strong understanding of visa requirements and procedures in various countries, mainly focusing on AP countries.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Communication Skills: Excellent written and verbal communication skills to interact with clients, employees, and embassy or consulate officials (Fluent in English).
• Organizational Skills: Ability to manage multiple visa applications simultaneously and prioritize tasks effectively.
• Attention to detail and problem-solving abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong interpersonal skills and the ability to work well in a team environment.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• The opportunity to engage in important projects of our Distributed portfolio with significant long term contracts, high volume and profitability focus!.
• Be part of a regional team and global community with high flexibility and drive, that focuses on performance and high quality deliverables.
• Enrich your business network with key stakeholders.
• Readily available learning platform to support your career growth!.
• https://jobs.siemens-energy.com/jobs

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Compliance, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

ทักษะ:

Sketch, CSS

ประเภทงาน:

งานประจำ

• find yourself a proactive, detail-oriented and articulate practitioner.
• feel at ease when being critised and not taking criticism personally.
• own a portfolio of UX/UI designs that have been implemented.
• have 3-4 experiences in gathering and evaluating user requirements in collaboration with product owners, software developers and other key stakeholders.
• have a strong numerical sense in the way numbers, charts and data tables are presented.
• have experience with design tools e.g. Figma, Sketch, etc..
• have experience with HTML, CSS and responsive design.
• and would like to.
• work on an analytics-focused platform where numbers, charts, data tables and other quantitative components are the heart of it.
• ideate for possibilities to improve product usability, enhance product features and reduce customer issues.
• ประกันสุขภาพ.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เยี่ยมไข้ เยี่ยมคลอด.
• ของขวัญวันเกิดพนักงาน.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลืองานมงคลสมรส.
• เงินช่วยเหลืองานศพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน / ผลประกอบการ.

ประเภทงาน:

งานประจำ

• จบการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
• มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
• มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
• มีทักษะการพิมพ์และการใช้แป้นคีย์บอร์ดได้อย่างคล่องแคล่ว (ความเร็วในการพิมพ์ไม่น้อยกว่า 30 คำ/นาที).
• มีความละเอียดรอบคอบในการจัดการข้อมูล และสนใจเรียนรู้เทคโนโลยีใหม่ ๆ.
• มีทักษะการใช้ภาษาไทยที่ดี ทั้งด้านการสื่อสาร การเลือกใช้ถ้อยคำ และการใช้ภาษาอย่างเหมาะสม.
• ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ.
• บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น.
• สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ.
• ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Define store sales goals and set individual objectives for the team.
• Coach and lead Beauty Advisors to achieve their sales targets.
• Monitor KPIs and provide qualitative feedback to Retail Management.
• Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities.
• Control budgets and expenses while optimizing costs.
• Ensure compliance with merchandising guidelines.
• Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
• Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
• Ensure compliance with data privacy, security, and cash-handling procedures. Manage Chat and Shop order processes.
• Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
• Drive, motivate, coach, and create a positive working atmosphere within the team.
• Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
• Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
• Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
• Develop and implement a CRM plan to enhance client loyalty.
• Work closely with Retail Management and HQ to build a client-centric store environment.
• Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
• Handle and resolve customer objections and inquiries efficiently and professionally.
• Continuously upskill to adapt to luxury, beauty, and retail business evolution.

ประเภทงาน:

งานประจำ

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday
• Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

ทักษะ:

Social media, Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & Management Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & Management Coordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are you Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Design and create visual content for websites, social media, advertisements, packaging, brochures, and other marketing materials..
• Develop and maintain brand consistency, brand CI across all design projects..
• Design IG grid, website visuals, and product contents to strengthen brand s credibility..
• Collaborate with digital marketing team and stakeholders to understand project requirements and objectives..
• Support special brand opportunities such as creating campaign templates, PR visuals, and event-related materials..
• Use software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) to produce high-quality designs..
• Revise and refine designs based on feedback..
• Stay updated with design trends, industry best practices, and emerging technologies..
• Prepare final designs for production and ensure quality control..
• Bachelor s Degree in Graphic Design, Visual Arts, or a related field..
• Minimum of 3-5 years direct experience in related fields..
• Proficiency in design software (Adobe Photoshop, Illustrator, Canva Pro, Freepik,and etc.).
• Knowledge of UI/UX design, motion graphics, or branding is a plus..
• Knowledge of video editing will be a further advantage..
• Good understanding of typography, color theory, layout, and composition..
• Good creativity, attention to detail, and problem-solving skills..
• Ability to work under tight deadlines and manage multiple projects..
• Good communication and teamwork skills..
• Highly collaborative and team oriented, with proactive work..
• Passion for the beauty, health, and wellness industry would be a plus..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..

ทักษะ:

Microsoft Office, Excel, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Serve clients in Thai and English for inquiries on different Trip.com products and questions on their bookings;.
• Solve the problems for clients via Call, Chat and Email;.
• Handle clients problems with empathy and patience in a goal-driven environment;.
• Work as part of a high-performing team, supporting and helping colleagues when required;.
• Attend regular team updates;.
• Keep up-to-date with latest promotions and initiatives;.
• Read, understand and follow the Company Policies and Procedures;.
• What you'll Need to SucceedBachelor degree or above, or significant relevant similar experience;.
• Strong communication skills in Thai both verbal and written; fluent in English;.
• Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills;.
• Proficient typing abilities with a better than average English -typing speed;.
• Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes;.
• Ability to listen and build rapport quickly;.
• Enthusiastic yet conscientious and diligent approach to work;.
• Completer-finisher with a good attention to detail.
• Ability to touch-type;.
• Passionate about travel.
• Able to work on a shift-based basis. 24/7 or night shift required.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ประเภทงาน:

งานประจำ

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Senior Manager, Store Development EM (SEA) BRAND: LOCATION: Bangkok TEAM: Retail STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 537243 DATE: Nov 11, 2025

ทักษะ:

Branding, Social media, Research

ประเภทงาน:

งานประจำ

• Design and create visuals, videos, and key artworks that enhance artist identity and support marketing campaigns.
• Assist in producing promotional materials and digital content across platforms, keeping visuals consistent with Universal Music and artist branding.
• Work with Creative, Marketing, PR, and Social Media teams to deliver engaging content aligned with campaign goals.
• Contribute ideas for campaigns, social media content, and music releases.
• Review designs to ensure accuracy, quality, and visual appeal.
• Research music, pop culture, and social media trends to inspire fresh creative ideas.
• Organize design files and help manage timelines for smooth workflow and on-time delivery.
• Be proactive, collaborative, and open to feedback to grow creative and technical skills.
• Desirable Traits: Bachelor s degree in graphic design / visual communication or related fields.
• A strong portfolio showcasing, creative thinking, design skill and understanding of design for various media.
• Have skill of motion graphics/video editing is a plus.
• Deeply understand of design principles including typography, layout, color theory and visual hierarchy.
• Ability to use the required programs: Adobe Photoshop | Adobe Illustrator | Adobe Premiere Pro.
• Can work under pressure, limited time and tight deadline.
• Good communication and project management skill.
• Interested? Please follow the link to submit your application today!
• Note: Only shortlisted applicants will be contacted.
• About us Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.