เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Take full ownership of the store and its commercial success.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas.
• Escalate issues to the District Manager or other Retail Back Office partners where needed.
• Drive continuous improvements in the store s sales, productivity, and profitability.
• Share best practices to drive the collective performance of all district stores.
• People development.
• Lead service by example.
• Balance time between selling and leading team members on the sales floor.
• Ensure there is always a manager in charge on duty (MIC) on the sales floor, focus team members on serving customers and on selling.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.
• Manage the recruitment and training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyze performance and give appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Training.
• Ensure all store team members are trained on Foundational and Seasonal Sephora, Brands and product knowledge.
• Coach and motivate individuals within assigned area to maximize their performance.
• Complete all applicable training programs.
• Effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve own performance.
• Merchandising.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Operations.
• Ensure the legal and financial integrity of the store.
• Ensure proper in-store Sephora executions according to established standards and directives.
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Ensure merchandise deliveries are processed on the same day they arrive, and the store s entire product offer is made immediately available and easily accessible to customers on a consistent basis.
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Key relationships.
• Customers.
• Peers.
• Supervisor.
• Team members.
• Vendors/brands and support functions (e.g. Visual Merchandising, Facility Services, etc.).
• Local administration (e.g. mall management).
• We would love to hear from you if .
• Thai National.
• Minimum diploma or University degree.
• Minimum 18 months work experience in a beauty/fashion customer and commercial focused retail environment.
• Minimum of 12 months Store Management responsibility.
• Intermediate selling experience.
• Comprehensive product, retail and industry understanding.
• Advanced MS Office proficiency.

ประเภทงาน:

งานประจำ

RET-Beauty Advisor

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• อีกทั้งยังมีบริษัทในเครือ ดังนี้
• บริษัท ไว้ท์เครน แฮลท์โปรดักส์ จำกัด ปี2540 โรงงานผลิตอาหารเสริมโปรไบโอติก ต้นข้าวสาลีอ่อน แบรนด์ เดลี่กรีน จำหน่ายในประเทศ และส่งออก
• บริษัท เฟิร์ส ออร์แกนิก ฟาร์ม จำกัด ปี2546 โรงงานผลิตปุ๋ยชีวภาพ สารปรับปรุงดิน อาหารเสริมพืชชีวภาพ แบรนด์ พลูโต
• ไร่เดลี่กรีน ออร์แกนิก (Daily Green WNK Organic Farm) อำเภอวังน้ำเขียว จังหวัดนครราชสีมา ปี2557.
• วางแผนด้านข้อมูลทางวิชาการเพื่อส่งเสริมงานด้านการตลาดและผลักดันยอดขาย
• ติดตามและรวบรวมข้อมูลด้านการตลาดจากลูกค้าและแหล่งอื่นเพื่อพัฒนาต่อยอดในการสร้างมูลค่าเพิ่มหรือขยายโอกาสทางการตลาดของผลิตภัณฑ์
• จัดกิจกรรมทางการตลาด การประชาสัมพันธ์และส่งเสริมการขาย (ใช้ข้อมูลเชิงวิชาการ)
• พัฒนาตนเองและทีมงานให้ทำงานได้อย่างมีประสิทธิภาพ เป็นไปตามเป้าหมายที่องค์กรกำหนด.
• วุฒิปริญญาตรี สาขาวิชาเทคโนโลยีการเกษตร หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์งานด้านการขาย การตลาด ส่งเสริมการเกษตร 1-3 ปีขึ้นไป.
• สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้.
• สามารถขับรถยนต์และมีใบอนุญาตขับขี่รถยนต์.
• มีรถยนต์ส่วนตัว.
• มีประสบการณ์ด้านไม้ผล - ทุเรียน และพืชสวนอื่นๆ จะพิจารณาเป็นพิเศษ.
• เริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ..

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Handle customer inquiries for ShopeePay cases efficiently and professionally by following customer service process.
• Ensure the inquiry and support have been handled properly within timeline.
• Provide accurate, satisfactory answers to customer queries and concerns.
• Escalate situations involving dissatisfied customers, offering patient assistance and support.
• Review customer accounts, providing updates and information for all support required.
• Coordinate with various functions to follow up customer cases and response to customers promptly.
• Requirements: Bachelor s degree in Business Administration, Logistics or any relevant field.
• Experience in managing customer service operations is a plus. Fresh graduates are welcome to apply.
• Good problem solving skill.
• Good communication skill.
• Good command of English language.
• Good attitude and good team player.
• Ability to multitask and work in a fast-paced, call center environment.

ทักษะ:

Sales, Contracts, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Fast career development as PropertyScout is growing fast fuelled by a recently raised USD 5m Series A round from international venture capital companies.
• International work culture in a proptech startup.
• Comprehensive Health insurance on top of standard social security.
• As a Sales Administrative Officer at PropertyScout, you will play a pivotal role in supporting the sales team and ensuring the smooth operation of administrative processes within the company. You will be responsible for managing various administrative tasks, assisting with sales operations, and providing exceptional service to our Property Consultants.
• Prepare, maintain, and adjust sales documents, including contracts, agreements, and listings.
• Organize and maintain electronic and physical filing systems for sales records and documents.
• Assist Property Consultants with inquiries and provide relevant information as required.
• Thai national with excellent command of written and spoken English..
• Fresh graduates are welcome to apply.
• Experience in Real Estate is an advantage, but not required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Powerpoint etc.), knowledge of CRM system is a bonus.
• Detail-oriented, highly organized, diligent, capable to multi-task, reliable, good communicator.
• Highly motivated, courteous, service-minded and well presented.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Content Creator, Video Editing, Videography, Thai, English

ประเภทงาน:

งานประจำ

• Propose video content ideas and formats suitable for different social media platforms
• (e.g. TikTok, Instagram Reels, Facebook, YouTube Shorts).
• concept & angle.
• structure / hook.
• filming approach.
• editing style..
• Shoot and edit short-form videos for social media (using camera or smartphone, lighting, audio, etc.).
• Edit and optimize videos for platform-specific performance (hook, pacing, captions, aspect ratio, duration).
• Create basic graphic materials and retouch images when needed (supporting visuals, thumbnails, simple design).
• Actively use AI tools to improve efficiency and creativity (idea generation, scripting, variations, editing assistance, etc.).
• Keep up with social media trends and experiment with new formats.
• Collaborate with the team while taking full ownership of assigned content pieces.
• Must-Have Qualifications.
• Strong understanding of how different social media platforms work
• (not just formats, but audience behavior and content flow).
• Proven ability to shoot and edit video content independently.
• Comfortable using video editing tools (e.g. CapCut, Premiere Pro, Final Cut Pro, or similar).
• Creative mindset able to think, test, and iterate without waiting for detailed instructions.
• Active user of AI tools in content creation and production.
• Able to work from topic-level direction and deliver complete, publish-ready content.
• Strong Plus (Nice to Have).
• Comfortable appearing in front of the camera when needed.
• Experience creating video content for selling products or brand marketing.
• Understanding of content flow: hook value call-to-action.
• Motion graphics or basic animation skills.
• Familiar with performance-driven content or social ads.
• What We Value.
• Curiosity and willingness to try new ideas.
• Ownership and responsibility for your work.
• Courage to experiment trying and failing is part of the job.
• Ability to balance creativity with brand consistency.
• What You ll Get.
• Creative freedom to propose and test your own ideas.
• Opportunity to shape the brand s video content direction.
• A fast-moving environment where good ideas get executed.
• Real impact your work will be published, tested, and improved continuously.
• How to Apply.
• Your portfolio or sample works (video content preferred).
• Social media accounts or platforms you have worked on (if available).
• A short explanation of how you usually turn an idea into a finished video.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Finance, SAP, Procurement

ประเภทงาน:

งานประจำ

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers ...
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
• Act as primary point of escalation for customers account issues.
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
• What you ll bring.
• 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
• 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• Proven ability to handle difficult customer situations and discuss challenges with customer executives.
• Commercial/deal support skills.
• Relationship-driven mindset with excellent verbal and non-verbal communication skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
• Ability to apply risk-mitigation strategies to customer situations.
• Bachelor's degree or equivalent required.
• MBA or related post-Bachelor qualification is preferred.
• Professional Skills.
• Business Acumen.
• Complex Problem Solving.
• Effective Communication.
• Customer Orientation.
• Establish Trust.
• Influencing Skills.
• Following SAP Solution Skills are preferred.
• O Planning & Consolidation (SAC-Planning and Group Reporting).
• O Treasury & Cash Management (including Cash management).
• O Billing, Revenue & Innovation management (BRIM).
• O Global Trade & Tax.
• O Governance Risk and Compliance (GRC).
• Role Specific Skills.
• Customer Value Journey Alignment.
• Account Governance.
• Account Strategy.
• Customer Success Management.
• Customer Retention.
• Solution Adoption Strategy.
• Customer Expansion.
• Relationship Building.
• Technology Solution Adoption.
• Overcoming Objections.
• Finance and Spend Management Domain Expertise.
• Procurement Process Optimization.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
• เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
• ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
• เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
• ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
• Support 80% / Follow-up & Upsell 20%.
• ความรับผิดชอบหลัก (Key Responsibilities).
• Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
• Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
• Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
• CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
• Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
• Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
• Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
• Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
• Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
• Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
• Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
• Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
• Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
• Education: ปริญญาตรีทุกสาขา.
• ประกันสังคม.
• โบนัสประจำปี (ตามผลประกอบการบริษัท).
• งานเลี้ยงสังสรรค์ประจำปี.
• ค่ากะ.
• Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
• Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Content Creator

ประเภทงาน:

งานประจำ

• ผลิตคอนเทนต์ที่น่าสนใจเพื่อลงสื่อออนไลน์ลงแพลตฟอร์มต่าง ๆ เช่น Facebook, Line OA.
• ดูสินค้าที่น่าสนใจและอินเทรนด์น่าดึงดูดตามรูปแบบบริษัท.
• ประสานงาน วางแผน จัดการไทม์ไลน์ในการลงคอนเทนต์ล่วงหน้าร่วมกับทีมการตลาด.
• ดูแลภาพรวมของคอนเทนต์ให้โดดเด่น คงเอกลักษณและตัวตนของบริษัท.
• และอื่น ๆ ที่ได้รับมอบหมาย.
• มีทัศนคติในการทำงานเชิงบวก.
• มีความรับผิดชอบสูง.
• สามารถทนต่อแรงกดจากการทำงานดันได้ดี.
• มีความคิดสร้างสรรค์ ทันสมัย.
• มีมนุษย์สัมพันธ์ที่ดีสามารถติดต่อประสานงานกับผู้ร่วมงานและพนักงานในแผนกอื่นๆ ได้เป็นอย่างดี.
• ประกันสังคม.
• วันหยุดประจำปี.
• ทริปท่องเที่ยวประจำปี.
• ค่าทำงานล่วงเวลา.
• โบนัสตามผลงาน (การีนตี 1 เดือน เมื่อทำงานครบ 1 ปี).
• งบพัฒนาและสุขภาพ 20,000 บาท (เมื่อทำงานครบ 2 ปี).
• ประกันสุขภาพและอุบัติเหตุ (เมื่อทำงานครบ 3 ปี หรือเป็น Senior ขึ้นไป).
• ทริปท่องเที่ยวต่างประเทศ กรณียอดขาย ประจำปีที่กำหนดถึงเป้า ผ่านโปรครึ่งปีแรก.
• งบรวมพนักงาน ขนมและน้ำส่วนกลาง 5,000 บาท ต่อเดือน.
• อื่นๆ ตามข้อตกลงของบริษัท.
• เวลาทำงาน.
• เวลางาน จันทร์-ศุกร์ 9.00-18.00 น.
• หมู่บ้าน โครงการ อัยย์ ราชพฤกษ์.

ทักษะ:

Telesales

ประเภทงาน:

งานประจำ

• Verify customer payments across all payment channels, including EDC credit card terminals and cash collection, and ensure all transactions are processed and completed within SLA.
• Retrieve the YES file, the insurance application form, and the customer s CRS tax residency declaration form, and submit them to Underwriting team for further processing to issue the policy to the customer.
• Initiate a service request in the system to allow the Telesales team to follow up wi ...
• Provide prompt and proactive responses to all urgent requests raised by the Telesales team and relevant stakeholders.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• บริหารและดูแลทีม Sales Supervisor เพื่อให้บรรลุเป้าหมายยอดขายในช่องทางที่ได้รับมอบหมาย *หากเคยมีประสบการณ์ดูแลดีลเลอร์จะพิจารณาเป็นพิเศษ.
• วางแผนและผลักดันยอดขาย รวมถึงกำหนดกลยุทธ์การเติบโตของช่องทาง.
• วิเคราะห์ยอดขาย แนวโน้มตลาด และ performance ของทีม เพื่อปรับแผนงานให้เหมาะสม.
• ขยายจุดจำหน่ายใหม่ และเพิ่ม coverage ในพื้นที่ที่รับผิดชอบ.
• บริหารความสัมพันธ์กับร้านค้า ตัวแทนจำหน่าย และคู่ค้าหลัก.
• บริหาร PSI (Purchase, Sales, Inventory) เพื่อให้สต็อกและยอดขายมีความสมดุล.
• วางแผนและดำเนินกิจกรรมส่งเสริมการขาย (Promotion / Trade Program).
• ติดตาม ควบคุม และพัฒนาประสิทธิภาพของทีมขาย รวมถึงการโค้ชและพัฒนาทีม.
• จัดทำรายงานและนำเสนอผลการดำเนินงานต่อผู้บริหาร.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง เช่น Marketing, Supply Chain และ Product
• ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การตลาด หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Traditional Trade / Sales อย่างน้อย 5-8 ปี และมีประสบการณ์บริหารทีม.
• มีความเข้าใจช่องทาง Traditional Trade และโครงสร้างตลาดเป็นอย่างดี.
• มีทักษะในการวิเคราะห์ยอดขาย และวางแผนกลยุทธ์การขาย.
• มีภาวะผู้นำ และสามารถบริหารทีมให้บรรลุเป้าหมาย.
• มีทักษะในการเจรจาต่อรอง และสร้างความสัมพันธ์กับคู่ค้า.
• สามารถทำงานภายใต้ความกดดัน และมีความยืดหยุ่นในการทำงาน.

ทักษะ:

Salesforce, Mandarin, English

ประเภทงาน:

งานประจำ

• Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
• Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
• Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
• Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
• Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
• Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
• Test compatibility of new features with existing product functionalities and document observations and outcomes.
• Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
• Identify opportunities to improve support processes and take ownership of driving process enhancements.
• What you have .
• Fluency in English and Mandarin (spoken and written) with the confidence to engage diverse customers.
• Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
• Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
• Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
• Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
• A natural communicator who can simplify technical concepts for non-technical users.
• Proactive, commercially aware, and motivated by team success.
• Thrives in a remote or hybrid setup and takes full ownership of outcomes.
• Flexible to work shifting schedules, including weekends and holidays; must be based in Thailand or Malaysia.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Managed escalated cases from buyers, sellers, and platform users, including walk-in customers.
• Handled backlogs, high-risk cases, and complex complaints with professionalism and a service-oriented mindset.
• Analyzed issues to identify root causes and monitored contact trends to prevent recurring problems.
• Coordinated with cross-functional teams to develop effective end-to-end solutions.
• Communicated effectively with dissatisfied customers and proposed appropriate resolutions.
• Supported management by preparing escalation reports and providing recommendations for process improvements.
• Requirements: Minimum of 3 years experience in customer service and escalation handling (experience in E-Commerce or Tech industries is a strong advantage).
• Skilled in managing complex and high-stakes customer cases involving Shopee buyers, sellers, and users.
• Strong analytical, problem-solving, and negotiation skills with the ability to manage critical situations effectively.
• Experience in face-to-face service or handling walk-in customers is an advantage.
• Excellent coordination and communication skills across teams and with stakeholders.
• Fluent in Thai with professional working proficiency in English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, English

ประเภทงาน:

งานประจำ

• Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
• Improve service coverage, service quality, and turnaround time to meet defined service targets.
• Analyze service network coverage and conduct benchmarking against key competitors.
• Establish and develop new authorized service dealers in weak or uncovered areas.
• Conduct service center audits and control service quality based on global standards and service operation KPIs.
• Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
• Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
• Conduct regular business and performance review meetings with service center owners.
• Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
• Enhance service quality through standardized operating procedures & engineer qualification control.
• Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
• Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
• Support sales initiatives through close coordination and joint problem-solving activities.
• Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
• Skills and Qualifications Bachelor s degree or higher.
• At least 5 years of working experiences in Customer Service/After-Sales Service field.
• Great customer service skills and experienced with on-site deliver exclusive service to customer.
• Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Ability to work on-site independently and as a team.
• Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
• Ability to work in a multi-cultural environment.
• Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
• Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ทักษะ:

Research, Usability Testing, Industry trends

ประเภทงาน:

งานประจำ

• Conduct user research and usability testing to gather insights and understand user needs.
• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.
• Develop user personas and customer journey maps to inform design decisions.
• Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.
• Design and maintain a consistent visual language and design system across all digital touchpoints.
• Analyze user feedback and metrics to iterate on designs and improve user experience.
• Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.
• Bachelor s degree in Business Administration, Technology, Engineering, or a related field.
• 3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry.
• Strong portfolio showcasing design projects and process, with a focus on user-centered design.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Experience with user research methodologies and usability testing.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

OmniGraffle, Balsamiq, Research

ประเภทงาน:

งานประจำ

• Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles.
• Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating the design direction and artifacts with the design leads or creative directors (e.g., Head of Experience Design).
• Help digital product owners or project leaders define long and short-term vision and roadmap for digital products, applications or solutions.
• Create wireframes as per customer needs, produce prototypes, and test/validate the UX.
• Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions.
• Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations.
• Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams, Domains, products and largely the overall Chubb s digital ecosystem.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Graphic and visual design skills, including use of a diverse set of software such as Figma, Adobe Suite, OmniGraffle, Balsamiq, Azure or other relevant tools.
• Experience with designing quality consumer products in keeping with design trends.
• Experience with conducting user research, usability testing, A/B testing, rapid prototyping.
• High proficiency in using design tools (e.g., Figma, Adobe Suite, Sketch).
• Experience working in an Agile setting (or willingness to learn Agile ways of working).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Meet Deadlines, Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Review and verify cardmember documentation for accuracy and completeness.
• Manage the withdrawal and archiving of cardmember applications from vendors in a timely and compliant manner.
• Retrieve and file cardmember applications accurately according to established procedures and PDPA regulations.
• Ensure all cardmember documents are properly filed, maintained, and securely stored in both physical and digital systems (shared drives).
• Respond promptly and accurately to enquiries and document requests from the New Account Team Leader.
• Independently handle queries from New Account CCP and Team Leaders within the department.
• Support special assignments from the Team Leader, ensuring timely and high-quality service delivery.
• Collaborate effectively with GNA Analysts and cross-functional teams to maintain strong internal relationships within AMEX.
• Prioritize tasks efficiently to meet deadlines and maintain productivity standards.
• Minimum 2 years of experience in administrative and backend operations.
• Bachelor s degree in business administration or a related field.
• Proven ability to manage high volumes of work efficiently and accurately.
• Demonstrated problem-solving skills with a collaborative team-oriented mindset.
• Strong work ethic with a proactive and cooperative attitude.
• Good command of written and spoken English.
• Ability to coordinate and manage multiple tasks simultaneously while meeting deadlines.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Competitive base salaries.
• Bonus incentives.
• Support for financial-well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.