เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานพาร์ทไทม์

• Company: LRQA.
• Location: 550 locations across Thailand.
• Position Category: Assessors.
• Position Type: Contractor On Demand.
• This is a self employed contractor role and you must be located in Thailand due to language and logistics.
• The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
• You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
• This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
• You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
• Completing environmental audits (food safety) in accordance with legal and client driven requirements.
• To be fully utilised and cost efficient.
• To complete audit reports immediately after audit and at the latest 24 hours after site visit.
• To keep colleagues appraised of industry developments.
• Strategic Management support for Clients as required.
• To maintain CPD and take on additional training as required.
• Maintain a high level of IT skills in line with equipment and software used in the business.

ทักษะ:

Social media, SEO, Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานพาร์ทไทม์

• Company: LRQA.
• Location: 550 locations across Thailand.
• Position Category: Assessors.
• Position Type: Contractor On Demand.
• This is a self employed contractor role and you must be located in Thailand due to language and logistics.
• The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
• You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
• This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
• You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
• Completing environmental audits (food safety) in accordance with legal and client driven requirements.
• To be fully utilised and cost efficient.
• To complete audit reports immediately after audit and at the latest 24 hours after site visit.
• To keep colleagues appraised of industry developments.
• Strategic Management support for Clients as required.
• To maintain CPD and take on additional training as required.
• Maintain a high level of IT skills in line with equipment and software used in the business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานพาร์ทไทม์

• Company: LRQA.
• Location: 550 locations across Thailand.
• Position Category: Assessors.
• Position Type: Contractor On Demand.
• This is a self employed contractor role and you must be located in Thailand due to language and logistics.
• The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
• You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
• This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
• You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
• Completing environmental audits (food safety) in accordance with legal and client driven requirements.
• To be fully utilised and cost efficient.
• To complete audit reports immediately after audit and at the latest 24 hours after site visit.
• To keep colleagues appraised of industry developments.
• Strategic Management support for Clients as required.
• To maintain CPD and take on additional training as required.
• Maintain a high level of IT skills in line with equipment and software used in the business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานพาร์ทไทม์

• Company: LRQA.
• Location: 550 locations across Thailand.
• Position Category: Assessors.
• Position Type: Contractor On Demand.
• This is a self employed contractor role and you must be located in Thailand due to language and logistics.
• The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
• You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
• This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
• You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
• Completing environmental audits (food safety) in accordance with legal and client driven requirements.
• To be fully utilised and cost efficient.
• To complete audit reports immediately after audit and at the latest 24 hours after site visit.
• To keep colleagues appraised of industry developments.
• Strategic Management support for Clients as required.
• To maintain CPD and take on additional training as required.
• Maintain a high level of IT skills in line with equipment and software used in the business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานพาร์ทไทม์

• Company: LRQA.
• Location: 550 locations across Thailand.
• Position Category: Assessors.
• Position Type: Contractor On Demand.
• This is a self employed contractor role and you must be located in Thailand due to language and logistics.
• The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
• You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
• This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
• You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
• Completing environmental audits (food safety) in accordance with legal and client driven requirements.
• To be fully utilised and cost efficient.
• To complete audit reports immediately after audit and at the latest 24 hours after site visit.
• To keep colleagues appraised of industry developments.
• Strategic Management support for Clients as required.
• To maintain CPD and take on additional training as required.
• Maintain a high level of IT skills in line with equipment and software used in the business.

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Bachelor s degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred Qualifications.
• Prior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.

ทักษะ:

Project Management, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Bachelor's degree or above.
• Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks.
• Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred Qualifications.
• Experience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Completion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.

ทักษะ:

Quality Assurance, Assurance, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Control BOP quality to meet standard requirement.
• Cooperate BOP problem investigation with supplier.
• Process/Facility change request (PFCR) and Part incident report (PIR) control.
• Supplier process audit.
• Qualifications Bachelor degree of Mechanical, Electrical, Industrial engineering or related fields.
• Experience in quality assurance manufacturing as least 1 year requirement.
• Familiar with QC 7 tools for quality data analysis Experience in Automotive field will be advantage.
• Good command in English / MS. Office / Why-Why and FTA analysis.
• Able to work under pressure, Eager to learning.
• Able to outside working area.
• Able to drive with driver's license.
• If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
• Only shortlisted candidate will be contacted for an interview".
• For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?.
• You will definitely get the right answers why you should join us through watching the video on YouTube.
• Samut Prakan Thailand

ประเภทงาน:

งานประจำ

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Software Development, Automation, Assurance, English

ประเภทงาน:

งานประจำ

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

ประเภทงาน:

งานประจำ

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Compliance, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Manage and organize technical documentation, ensuring accuracy and compliance.
• Coordinate with suppliers on technical documents and updates.
• Complete customer/supplier questionnaires within the required timeframe.
• Ensure compliance with Thai and international food regulations.
• Prepare product samples and manage stock efficiently.
• Support cross-functional teams on technical matters.
• Perform other related tasks as assigned.
• Bachelor s degree in Food Science, Food Technology, or related field.
• Experience in Technical documentation management and Supplier communication.
• Knowledge of Thai and international food regulations.
• Responsible, detail-oriented, and able to meet deadlines.
• Ability to work both independently and collaboratively in a team.
• Strong organizational and communication skills.
• Good command of spoken and written English.

ทักษะ:

Assurance, Risk Management, Automation

ประเภทงาน:

งานประจำ

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• รับแผนการผลิตรายวัน ทำแผนย่อยสำหรับการผลิตที่ได้รับมอบหมายตามแผนหลัก อุปกรณ์ เครื่องจักร วัตถุดิบ (Plan)
• จัดเตรียมวัตถุดิบ ทำ CIP เครื่องจักร และผสมเครี่องดื่มตามแผนที่กำหนดได้ถูกต้องตามสูตรการผลิต พร้อมตรวจสอบคุณภาพเครื่องดื่มแต่ละกระบวนการ ให้สอดคล้องกับระบบคุณภาพต่างๆ ตามที่บริษัทได้รับการรับรองได้ (Do)
• ตรวจสอบงานตามมาตรฐานกำหนด ค้นหาความผิดปกติที่เกิดขึ้นในงานผสมและเครื่องจักรในกระบวนการผลิตเครื่องดื่ม (Check)
• แก้ไขปัญหาเบื้องต้นที่ตรวจพบในการผสมและแจ้งหัวหน้างานรับทราบ, และกระบวนการแก้ไขป้องกันตามที่ได้รับมอบหมายในหน้าที่ ที่รับผิดชอบ (Action)
• สามารถซ่อมบำรุงเครื่องจักรเบื้องต้นได้ด้วยตนเอง (Autonomous) TPM activity
• งานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา
• Perform other related duties as assigned.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.

ประเภทงาน:

งานประจำ

• สนับสนุน Project Manager ในการบริหารและควบคุมงานระบบอาคาร (Electrical, Mechanical, Fire Protection และระบบที่เกี่ยวข้อง) รวมถึงงานโครงสร้างและสถาปัตยกรรมที่เกี่ยวข้องกับระบบ.
• ตรวจสอบและติดตามงานรื้อถอน งานปรับปรุง และงานเพิ่มเติมในอาคารเดิม (Renovation / Retrofit).
• ตรวจสอบแบบ Shop Drawing, วัสดุ และงานติดตั้งของผู้รับเหมาให้เป็นไปตามแบบและมาตรฐาน.
• ประสานงานระหว่างงานระบบ MEP, งานโครงสร้าง และงานตกแต่งภายใน เพื่อให้งานดำเนินไปอย่างราบรื่น.
• ตรวจสอบคุณภาพงานระบบ และสนับสนุนการทดสอบ ตรวจรับ และส่งมอบระบบอาคาร (Testing & Commissioning).
• จัดทำรายงานความคืบหน้าโครงการ และประสานงานกับ Project Manager และผู้เกี่ยวข้อง.
• ปริญญาตรี สาขาวิศวกรรมเครื่องกล วิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์งานระบบอาคาร อาคารเชิงพาณิชย์ หรือโรงแรม อย่างน้อย 10-15 ปี.
• มีความเข้าใจระบบ MEP และงานปรับปรุงระบบอาคารเดิม (As-built / Retrofit).
• มีทักษะการสื่อสาร การประสานงาน และสามารถทำงานร่วมกับหลายฝ่ายได้ดี.
• มีประสบการณ์โครงการ Renovation / Retrofit จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
• ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
• วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
• พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
• สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
• สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
• ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
• งานนี้เหมาะกับคนแบบไหน.
• เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
• มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
• กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
• เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
• สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
• พิจารณาเป็นพิเศษ.
• หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
• มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
• เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.

ทักษะ:

Assurance, Project Management, Automation

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

ทักษะ:

Assurance, Excel, Public Speaking, English

ประเภทงาน:

งานประจำ

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.