เงื่อนไขการค้นหา

ทักษะ:

Social media, Microsoft Office, Compliance, Vietnamese, English

ประเภทงาน:

งานประจำ

• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Excellent attention to detail and ability to maintain focus during repetitive tasks.
• Strong understanding of social media platforms and various content types.
• Ability to stay current with evolving content policies and guidelines.
• Analytical and critical thinking skills.
• Ability to work in different shifts rotation (24/7 shifts).
• Ability to work on site for 100%.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Fluent in Vietnamese language and B2 level in English.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Which of the following statements best describes your right to work in Thailand?.
• What's your expected monthly basic salary?.
• How much notice are you required to give your current employer?.
• Which of the following languages are you fluent in?.
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
• Generate data sets for production and machine learning purposes.
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content.
• Annotate images in heat graphs or spectrograms to determine sleeping or active states.
• Understand and stay up-to-date with content policies and guidelines.
• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
• Identify content that does not comply with requirements and flag it for action.
• Use basic judgment to perform required tasks effectively and accurately.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Work in a 24/7 shift rotation.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ประเภทงาน:

งานประจำ

Additional InformationNot available. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOE ...

ประเภทงาน:

งานประจำ

• จบการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
• มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
• มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
• มีทักษะการพิมพ์และการใช้แป้นคีย์บอร์ดได้อย่างคล่องแคล่ว (ความเร็วในการพิมพ์ไม่น้อยกว่า 30 คำ/นาที).
• มีความละเอียดรอบคอบในการจัดการข้อมูล และสนใจเรียนรู้เทคโนโลยีใหม่ ๆ.
• มีทักษะการใช้ภาษาไทยที่ดี ทั้งด้านการสื่อสาร การเลือกใช้ถ้อยคำ และการใช้ภาษาอย่างเหมาะสม.
• ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ.
• บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น.
• สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ.
• ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

ประเภทงาน:

งานประจำ

• Proficiency in Thai language (spoken and written).
• Strong communication and problem-solving skills.
• Ability to work onsite in TP Bangkok.
• Willingness to work on rotational shifts, including weekends and public holidays.
• Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
• Responsibilities:Handle incoming calls, emails, and chat from customers in Thai.
• Provide accurate information, resolve issues, and ensure customer satisfaction.
• Escalate complex issues to relevant teams when necessary.
• Maintain a professional and empathetic approach in every interaction.
• Achieve individual and team performance targets.
• Follow company policies, procedures, and quality standards.

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.

ทักษะ:

Branding, Market Research, Research

ประเภทงาน:

งานประจำ

• Master Data & Pricing Support: Assist in maintaining accurate product master data in systems and support pricing updates for new and existing offers.
• Marketing Collateral Localization: Adapt and localize battle cards, sales enablement materials, and product selectors for the local market while ensuring consistency with global branding.
• Market Research & Surveys: Conduct customer or partner surveys to gather insights and compile feedback to support strategic initiatives, product launches, marketing cam ...
• Demand Generation Support: Collaborate with Marcom team on campaigns for new launches, assist in creating EDMs, optimizing SEO, updating website content, and localizing product selectors.
• Sales Enablement: Help prepare presentations and marketing kits for sales teams and update marketing assets in shared repositories.
• Stakeholder Engagement and TEAMWORK: build and maintain strong relationships with key stakeholders, country teams, regional and global teams.
• What qualifications will make you successful for this role? Currently pursuing a degree In Electrical, Civil or Mechanical Engineering (advantage) or marketing, business related.
• No prior professional experience required - this is an entry-level opportunity.
• Previous exposure to marketing projects, university assignments, or student organizations is an advantage.
• Familiarity with digital marketing tools (SEO, social media, email campaigns) or basic analytics is a plus.
• Strong attention to detail and organizational skills.
• Basic knowledge of digital marketing (SEO, email campaigns) is a plus.
• Proficient in MS Office;.
• Good communication skills and ability to work in a team. Understand of Schneider Electric Ecosystem (customer personas, value chain and GTM is an advantage).
• Curiosity and learning agility: understanding and staying up to date with market and industry trends, new marketing technologies, present and emerging customer behavior.
• Gain exposure to Digital Energy portfolio and Schneider Electric s marketing processes.
• Hands-on experience in demand generation, localization, and sales enablement.
• Learn product marketing management fundamentals and best practices.
• Collaborate with cross-functional teams (Marcom, Sales, Global Marketing).
• Develop practical skills in digital marketing tools, sales and analytics
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

ประเภทงาน:

งานประจำ

• ดำเนินการเกี่ยวข้องกับเคสผ่าตัดกระดูกที่ค่อนข้างเร่งด่วน.
• ตรวจสอบข้อมูลออเดอร์และทำการคีย์ข้อมูลเข้าระบบ พร้อมทั้งประสานงานจัดเตรียมแพลนเครื่องมือเคสผ่าตัดกระดูกและความต้องการอื่นๆ.
• ติดต่อ ประสานงานกับคู่ค้า โรงพยาบาลและบริษัทขนส่ง ทีมคลังสินค้าในการติดตั้งและจัดส่งสินค้าไปโรงพยาบาลได้ตามเวลาที่กำหนด.
• ประสานงานเรื่องการจัดตารางเคสผ่าตัดกับโรงพยาบาลและผู้ที่เกี่ยวข้อง.
• รับมือและแก้ไขปัญหาต่างๆที่เกิดขึ้นได้.
• ปฏิบัติงานอื่นๆที่ได้รับมอบหมาย.
• เนื่องจากลักษณะงานมีความเร่งด่วน ผู้สมัครต้องสามารถยืดหยุ่นเวลาในการทำงานได้ สามารถสแตนบายในการรับเคสได้.
• วุฒิปริญญาตรีทุกสาขา ไม่จำกัดเพศ.
• มีประสบการณ์ทำงานในตำแหน่งแอดมินธุรการ Sale admin หรือ Customer Service อย่างน้อย 1 ปี (หากมีประสบการณ์ในธุรกิจ Healthcare จะได้รับการพิจารณาเป็นพิเศษ)มีประสบการณ์ Administration, Key Data, Coordinate, PO/PR / Call center บริการลูกค้ามาก่อน จะพิจารณาเป็นพิเศษ.
• มีทักษะการติดต่อประสานงาน สื่อสารที่ดี และสามารถรับมือกับสถานการณ์เฉพาะหน้าได้.
• สามารถทำงานเป็นทีมได้.
• เรียนรู้สิ่งใหม่ๆ ได้ดี (ข้อมูล process หลากหลายและ update อยู่เสมอ).
• มีวินัยในการทำงาน ตรงต่อเวลา.
• Requisition Number: 225193 Job Function: Client and Customer Services

ทักษะ:

Microsoft Office, Excel, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Serve clients in Thai and English for inquiries on different Trip.com products and questions on their bookings;.
• Solve the problems for clients via Call, Chat and Email;.
• Handle clients problems with empathy and patience in a goal-driven environment;.
• Work as part of a high-performing team, supporting and helping colleagues when required;.
• Attend regular team updates;.
• Keep up-to-date with latest promotions and initiatives;.
• Read, understand and follow the Company Policies and Procedures;.
• What you'll Need to SucceedBachelor degree or above, or significant relevant similar experience;.
• Strong communication skills in Thai both verbal and written; fluent in English;.
• Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills;.
• Proficient typing abilities with a better than average English -typing speed;.
• Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes;.
• Ability to listen and build rapport quickly;.
• Enthusiastic yet conscientious and diligent approach to work;.
• Completer-finisher with a good attention to detail.
• Ability to touch-type;.
• Passionate about travel.
• Able to work on a shift-based basis. 24/7 or night shift required.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• To provide support for company secretary tasks to ensure compliance with Securities and Exchange Act and also coordinate the reporting of information to the Stock Exchange of Thailand (SET) and The Securities and Exchange Commission (SEC).
• To organize efficient meetings for board of directors, as well as shareholders for the company and its affiliates in order to comply with regulations of SET and Public Companies Act.
• Responsible for organizing Thai Oil group's executive meeting.
• EDUCATION (FOR RECRUITMENT).
• Bachelor's degree in Liberal Arts (English), Law or related field.
• EXPERIENCE (FOR RECRUITMENT).
• Experience in corporate support or related filed.
• Have experience in management support document and written Minutes of meeting would be advantage.
• OTHER REQUIREMENTS (FOR RECRUITMENT).
• Good Interpersonal skill and coordinating.
• Strong English language in all skill.

ประเภทงาน:

งานประจำ

• สร้างประสบการณ์ให้ลูกค้าเกิดความประทับใจในการให้บริการ อันจะส่งผลต่อภาพพจน์ที่ดีของบริษัท ฯ.
• ดูแลลูกค้าที่เข้ามาใช้บริการที่ Information Counter สามารถให้ข้อมูลและคำแนะนำได้อย่างถูกต้อง พร้อมทั้งแก้ไขปัญหาเมื่อเกิดขึ้น.
• ปฎิบัติงานที่ Operation เมื่อมีลูกค้าติดต่อมาสอบถามข้อมูลหรือร้องเรียน.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาอักษรศาสตร์ หรือศิลปศาสตร์.
• สามารถใช้ภาษาอังกฤษได้เป็นอย่างดี และถ้าได้ภาษาอื่นจะรับพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านงานบริการ 2 ปีขึ้นไป.
• มีบุคลิกภาพดี มีปฏิภาณไหวพริบ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
• ทำงาน 6 วันต่อสัปดาห์ / สามารถทำงานเป็นกะได้ (10.00-19.00, 13.00-22.00).
• หากมีผลสอบ TOEIC 550 คะแนนขึ้นไปจะพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions.
• Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• 500 Baht per events organizing.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Sunday.
• Website TB: https://teambuildingbkk.com/.
• Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• Website CSR: https://bangkokcsrteambuilding.com/.
• Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Receive inbound calls from customers regarding after-sales service..
• Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
• Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
• Working Hour.
• 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
• Shifts will be announced 2 weeks or 1 month in advance.
• 2 days off (can be split in some cases).
• 1-month training and 2-month probation period.
• Thai nationality.
• Bachelor's Degree.
• English proficiency: B2 or above.
• New graduates are welcome..
• Perks/Benefits;.
• Basic Salary.
• Performance Incentive.
• Diligent Allowance.
• Social Security.
• Group Insurance (Health).
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (AL, SL, BL, etc.).
• Entertainment Events (Whole year).
• Yearly Health Check-up (As per company policy).
• Special Rewards & Points to redeem any special vouchers, gifts, etc.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ทักษะ:

Microsoft Office, CSS, English

ประเภทงาน:

งานประจำ

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Customer Service orientation.
• Customer Results/Solutions focussed.
• Customer Expectations Management.
• Active Listening Skills.
• Ability to handle queries and objections in a professional manner.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
• Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
• Your attitude and how you behave will determine how our client is perceived by its customers.
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
• Customer concerns must be handled positively and professionally.
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
• Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
• Provide timely support to customers through available communication channels (inbound phone calls and email).
• Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
• Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
• Identify and escalate priority issues through appropriate channels as and when necessary.
• Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
• Maintain and improves quality of service by sharing suggestions and recommendations.
• Keep job knowledge and skills up to date by attending training and continuously learning.
• Meet all key performance indicators set by the company and client.
• Adhere to the policies and procedures set by the company and client.

ทักษะ:

Outgoing Personality, English

ประเภทงาน:

งานประจำ

• Developing the relationship with both tenant and landlord for after-sales services.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management p ...
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in hospitality management.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business / Customer Service is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.

ทักษะ:

Compliance, Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Manage and prioritize the Executive s calendar to ensure effective time utilization aligned with business priorities.
• Coordinate and organize meetings (local, regional, and international) via online platforms and in-person, including meeting room arrangements and preparation of relevant materials.
• Screen and align meeting requests and agendas prior to confirmation to ensure relevance and strategic focus.
• Document & Approval Management.
• Review and screen incoming and outgoing documents prior to submission for approval and signature.
• Coordinate approval processes through internal corporate systems (e.g., PR system, Digital Sign platform, and other tracking systems).
• Ensure accuracy, completeness, and compliance with company policies before submission.
• Internal & Cross-Functional Coordination.
• Act as the central coordination point between the Executive and all functions associated with the Spirits Product Group, facilitating seamless collaboration across domestic and international stakeholders.
• Facilitate smooth communication flow to ensure effective execution of projects and timelines.
• Track action items and provide updates on key initiatives and strategic matters.
• Travel & Administrative Management.
• Business Travel Arrangement.
• Plan and coordinate comprehensive business travel arrangements, including flights, accommodations, transportation, and related services.
• Prepare detailed itineraries aligned with business schedules.
• Manage post-travel expense reconciliation and reimbursement processes.
• Strategic & Project Support.
• Support preparation of strategic meeting materials, reports, and presentations.
• Coordinate and consolidate inputs from cross-functional teams to support strategic initiatives.
• Monitor project progress and prepare summary updates for management review.
• Provide coordination support for key business projects and strategic initiatives within the Spirits Product Group.
• Ad-Hoc Assignments.
• Perform other duties as assigned by the Executive.
• Handle confidential and sensitive information with discretion and professionalism..
• Minimum 5 years of experience as an Executive Assistant or in a similar role supporting senior executives in a fast-paced, multinational business environment.
• Bachelor s degree in Business Administration, Management, or a related field (or equivalent professional experience).
• Excellent command of English (both written and spoken) is required, with the ability to communicate effectively with regional and international stakeholders.
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) and familiarity with corporate systems (e.g., approval systems, digital documentation platforms).
• Strong organizational and prioritization skills, with the ability to manage complex calendars, multiple deadlines, and concurrent projects.
• High attention to detail with strong accuracy and consistency in document management and coordination tasks.
• Ability to work effectively under pressure in a dynamic and rapidly changing business environment.
• Strong coordination and stakeholder management skills across cross-functional and international teams..
• ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด .
• ติดต่อสอบถาม.
• คุณเปรมสุดา โทร.
• สำนักทรัพยากรบุคคล.
• บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
• อาคารแสงโสม ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพฯ 10900.