เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, English

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meetcustomer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing ifneeded.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuouscustomer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must HaveGraduated degree in marketing, business administration,economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to HaveGood presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving& decision making.
• Collaboration& Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Statistical Analysis, SQL, Excel

ประเภทงาน:

งานประจำ

• Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
• Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
• Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
• Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
• Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
• Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
• Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
• Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
• Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
• Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
• Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
• Minimum of 5 years of experience in data analysis or a related field.
• Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
• Strong analytical and problem-solving skills with focused attention to detail.
• Strong organization and project management skills.
• Superb communication and presentation skills.
• Ability to communicate complex data insights optimally to stakeholders.
• Preferred: Experience with Datadog or Big Panda.
• Experience with data modelling.
• Experience in tech industry.
• LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

4 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Bangkok, Bangkok City, Thailand.
• Date posted
• May 15, 2025 Job number
• 1822888 Work site
• Up to 50% work from home Travel 0-25% Role type
• Individual Contributor Profession
• Digital Sales and Solutions Discipline
• Digital Technology Specialists Employment type
• Full-Time
• Overview.
• Engages with customer technical decision-makers and influencers by leveraging deep industry knowledge, customer context, and Microsoft s portfolio to build trust and drive meaningful outcomes. Acts as a subject matter expert in Azure infrastructure and networking, supporting customers in modernizing, securing, and optimizing their IT environments. Leads customers through complex migration journeys including on-premises to Azure transitions, application and database modernization (e.g., SQL, Oracle), and SAP on Azure deployments. Architects scalable, secure, and cost-effective Azure solutions using Microsoft s Cloud Adoption Framework and reference architectures. Partners closely with account teams to develop strategic win plans, tailor Microsoft messaging, and accelerate customer decision-making through impactful demos, proof-of-concepts, and workshops. Proactively engages product and support teams to remediate technical blockers and represents the voice of the customer to influence product evolution. Drives technical wins by facilitating whiteboarding sessions, technical discovery workshops, and enabling partner sell-with scenarios. Captures and shares competitive insights to enhance solution strategies and Microsoft capabilities. Supports customer readiness by guiding the deployment of landing zones, migration tooling (e.g., Azure Migrate, ASR, DMS), and operational best practices. Coaches sales teams on cloud adoption strategies and applies sales methodologies to support digital transformation initiatives. Continuously learns and evangelizes Azure innovations and industry trends across internal communities and customer engagements. Builds and executes readiness plans, delivers scalable enablement through training and community participation, and contributes to the broader Microsoft ecosystem.
• Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 8+ years technical pre-sales or technical consulting experience OR equivalent experience. 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
• Build Strategy Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across territories so they can be added and prioritized. Represents the customer to product teams (e.g., Engineering) to shape products and services by providing insights across the territory. Captures core customer compete knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies. Provides strategic, technical, and partner input based on Microsoft capability to contribute to strategy development, leveraging partner and competitor knowledge. Works with account teams to shape strategic customer win strategy and tailor unique Microsoft value messaging to audience. Monitors and analyzes action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer s business outcomes. Identifies opportunities to promote usage. Scale Customer Engagements Uses knowledge of customer context, cross-solution, or portfolio expertise, and technical and market/industry knowledge to build credibility with customers individually or at scale. Leverages knowledge of programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) and proactively engages with engineering, product, and support teams to remediate blockers. Helps ensure consistency and quality of engagements through adherence of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]). Utilizes common sales and delivery methodology for the Microsoft sales organization to identify and engage customers in new opportunities. Actively seeks and incorporates feedback on customer impact to increase capabilities. Proactively helps to maximize impact of customer engagements by executing on solutions to blockers. Engages with customer technical and business decision makers, and identifying customer needs and issues proactively through technical discovery. Uses knowledge of customer context, cross-solution or portfolio expertise, and deep technical and market/industry knowledge to build credibility with customers individually or at scale. Leads and ensures customer needs are met by showcasing suitable Microsoft solutions anchored in insights and business value, and influences customer technical buy-in. Utilizes rules of engagement (e.g., role boundaries, handoff strategies), and leverages knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack). Searches for customer references to use in engagements. Scale Through Partners Engages in partner sell-with scenarios by acting as liaison between the partner and team and shares visibility on partner resources and processes. Supports the development and maintenance of relationships with pre-sale team and partners. Self-identifies and selects top 5 to 10 go-to partners on proactive and early engagement in opportunities. Solution Design and Proof Presents, applies, and customizes architecture patterns to partners or customers or businesses and drives cross-workload support for Microsoft Solutions. Applies and customizes existing demonstration assets. Demonstrates and oversees demonstrations (e.g., pre-built demos, architectural design sessions [ADS], proof of concept [POC] sessions with partners) of solutions based on multiple Microsoft products through early stage engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards. Technical Leadership Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products. Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions. Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Builds their own readiness plan and proactively identifies learning gaps. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

ทักษะ:

Sales, ISO 27001, Negotiation

ประเภทงาน:

งานประจำ

• Owns and drives pipeline to achieve allocated security budget numbers.
• Drives positive brand recognition on security business in-country and in-region.
• Maintains subject matter expertise in the Security technology domain or solutions set.
• Supports the closure of sales based on Security technology domain knowledge.
• Addresses the technology conceptual challenges during the sales process.
• Maintains a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.
• Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
• Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams.
• Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.
• Interacts and engages with clients to uncover and understand client business goals.
• Articulates the Security solution/deliverables that the client requires, as opposed to the products that they need to buy.
• Prepares and conducts client workshops and presentations.
• Establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets.
• Uses understanding of the client s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client s need.
• Be able to spot new sales opportunities within an account and work with the sales teams to drive them to closure.
• Pursues and lands qualified leads identified by the client managers and other lead generation sources.
• Develops and maintains clear account plans for appropriate clients and targets.
• Discovers, forecasts, and runs opportunities in the medium and long-term.
• Identifies, assesses and highlights client risks that could prove detrimental to the client s organization and credibility.
• Collaboratively works with sales teams, especially Client Managers, to successfully close the deal.
• Works closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth.
• Uses sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process.
• Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.
• Seasoned understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy and best practices in securing data and IT infrastructure.
• Seasoned understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers.
• Displays success in achieving and exceeding sales and financial goals.
• Seasoned proficiency in developing and encouraging meaningful customer relationships up to C-level.
• Displays ability to delivery engaging sales presentations and elevator pitches.
• Close attention to maintaining up to date, accurate sales forecast and close plans.
• Seasoned proficiency in team selling approach.
• Seasoned knowledge of competitors and ability to apply competing successful sales strategies.
• Client-centric approach, with ability to understand customer problems and find best-fit solutions.
• Flexible to adapt quickly to short, new missions or urgent deadlines.
• Displays negotiation capabilities to craft solutions that are beneficial to customers, partners, and organization overall.
• Bachelor's degree or equivalent in a Technical or Sales field or related is preferred.
• Certified in industry relevant structured sales methodologies and negotiation skills.
• Preferred certifications (but not limited to) CISSP, CompTIA Security+, GISF.
• Seasoned sales experience in a technology or services environment, particularly selling Security solutions.
• Seasoned understanding of IT Managed Services environment.
• Seasoned experience of solution-based selling with a proven track record of sales over-achievement.
• Seasoned experience in selling complex securitysolutions and services to C-Level clients.
• Experience in resolving a wide range of issues in creative ways to meet targets and objectives.
• Seasoned experience in networking with senior internal and external people in the specialist area of expertise.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• Maintain subject matter expertise in the Network technology domain.
• Support the closure of sales based on technology domain knowledge.
• Addresses the technology conceptual challenges during the sales process.
• Maintains a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.
• Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
• Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.
• Engages and interacts with clients to uncover and understand client business goals and articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy.
• Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets.
• Uses understanding of the client s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client s need.
• Identifies and acts on new sales opportunities within an account and works with the sales teams to drive them to closure.
• Pursues and lands qualified leads identified by the client managers and other lead generation sources.
• Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved.
• Develops and maintains clear account plans for appropriate clients and targets.
• Identifies, assesses and highlights client risks that could prove detrimental to the client s organization and credibility.
• Partners with internal teams to ensure the scope of work and proposals are tracked and managed.
• Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process.
• Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.
• Seasoned demonstrated success in achieving and exceeding sales and financial goals.
• Seasoned in developing and encouraging meaningful customer relationships up to senior leadership level.
• Seasoned proficiency in delivering engaging sales presentations.
• Seasoned proficiency in team selling approach.
• Seasoned knowledge of competitors and ability to apply competing successful sales strategies.
• Ability to define sales strategy coupled with seasoned sales solution capabilities.
• Client-centric approach with ability to understand customer problems and find best-fit solutions.
• Flexible to adapt quickly to short, new missions or urgent deadlines.
• Seasoned negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall.
• Close attention to maintaining up to date, accurate sales forecast and close plans.
• Seasoned business acumen.
• Bachelor's degree or equivalent in information technology/systems or sales or a related field.
• SPIN and / or Solution Selling certification(s) preferred.
• Relevant technology and vendor certification(s) preferred.
• Seasoned sales experience in a technology or services environment.
• Seasoned understanding of IT Managed Services environment.
• Seasoned experience of solution-based selling with a proven track record of sales over-achievement.
• Seasoned experience in selling complex networking technology solutions and services to senior level clients.
• Seasoned experience in resolving a wide range of issues in creative ways to meet targets and objectives.
• Seasoned experience in networking with senior internal and external people in the specialist area of expertise.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• Asserts subject matter expertise in the Networking technology domain.
• Supports the closure of sales based on technology domain knowledge.
• Addresses the technology conceptual challenges during the sales process.
• Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.
• Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
• Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams.
• Owns the client relationship and continuously build a professional relationship within assigned accounts.
• Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set.
• Engages and interacts with clients to uncover and understand client business goals.
• Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy.
• Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets.
• Uses understanding of the client s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client s need.
• Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure.
• Pursues and lands qualified leads identified by the client managers and other lead generation sources.
• Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved.
• Discovers, forecasts, and runs opportunities in the medium and long-term.
• Identifies, assesses and highlights client risks that could prove detrimental to the client s organization and credibility.
• Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal.
• Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process.
• Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.
• Advanced demonstrated success in achieving and exceeding sales and financial goals.
• Advanced in developing and encouraging meaningful customer relationships up to senior leadership level.
• Advanced proficiency in delivering engaging sales presentations.
• Advanced proficiency in team selling approach.
• Advanced knowledge of competitors and ability to apply competing successful sales strategies.
• Ability to define sales strategy coupled with seasoned sales solution capabilities.
• Client-centric approach with ability to understand customer problems and find best-fit solutions.
• Flexible to adapt quickly to short, new missions or urgent deadlines.
• Advanced negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall.
• Close attention to maintaining up to date, accurate sales forecast and close plans.
• Advanced business acumen.
• Bachelor's degree or equivalent in information technology/systems or sales or a related field.
• SPIN and / or Solution Selling certification(s) preferred.
• Relevant technology and vendor certification(s) preferred.
• Advanced sales experience in a technology or services environment.
• Advanced gained in an IT Managed Services environment.
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement.
• Advanced demonstrable experience in selling complex networking solutions and services to C-Level clients.
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives.
• Advanced experience in networking with senior internal and external people in the specialist area of expertise.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Sales, Financial Analysis, Python

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
• Experience with programming languages such as Python or R for data analysis and modeling.
• Master's degree in Statistics, Econometrics, Data Science, Mathematics, or a related quantitative field.
• Experience with various MMM techniques (e.g. Bayesian MMM, time series regression, Machine learning).
• Experience in developing and implementing MMMs in a business environment, with understanding of statistical modeling techniques, including regression analysis, time series analysis, and causal inference.
• Understanding of the digital advertising and measurement ecosystem (e.g. attribution, experiments, data clean rooms, server-side API).
• Excellent communication skills, with the ability to present complex information to senior and C-level stakeholders.
• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As a Marketing Mix Modeling (MMM) Specialist at Google, you will play a pivotal role in empowering our clients to optimize their marketing investments through advanced statistical modeling and data-driven insights. You will be a trusted advisor, guiding clients through complex MMM analyses, translating technical findings into business strategies, and influencing executive-level decision-making. You will be responsible for driving the adoption of measurement methodologies and fostering a culture of data-driven marketing within Google and our client ecosystem.
• Our Large Customer Sales teams partner closely with many of the world s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• Lead Marketing Mix Modeling (MMM) Modeling and Analysis by consulting on MMM models using Python, R, or other statistical tools. Conduct analysis of marketing data to identify key drivers of performance and provide recommendations. Guide customers through modelling discussions, explaining statistical concepts to both technical and non-technical audiences.
• Serve as a consultant to clients, advising on measurement strategies and best practices. Build and maintain relationships with key stakeholders, including marketing executives and agency partners.
• Collaborate with sales, product, and customers teams to drive momentum on MMM conversations and unblock where needed. Partner with cross-functional teams to develop and implement new measurement methodologies and tools.
• Identify opportunities to improve Google's MMM capabilities and drive innovation in the field. Advocate for the adoption of advanced measurement techniques within the industry.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.