เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Energetic, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• Achieve sales targets within the agreed budget.
• Build and strengthen relationships with key customers to maximize sales opportunities.
• Follow up on product deliveries, returns, and replacements.
• Communicate product features and benefits effectively to customers.
• Develop and improve sales processes to ensure target achievement.
• Coordinate with internal teams to meet customer needs.
• Support team goals and perform other assigned tasks.
• Bachelor s degree in Pharmaceutical, Science, or related fields.
• 2-4 years of experience in sales or related fields (marketing experience is a plus).
• Knowledge of the pharmaceutical industry.
• Strong problem-solving and decision-making skills.
• Good negotiation skills with a results-driven mindset.
• Strong interpersonal skills.
• Requisition Number: 230023 Job Function: Sales

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Sales, Contracts, Project Management, English

ประเภทงาน:

งานประจำ

• Prepare the sales and bid strategy for projects including pricing.
• Negotiate and successfully close the contracts together with our commercial experts.
• Close cooperation with the engineering, tender & project management team and other expert departments in the headquarters.
• You will build up and maintain relationships by making frequent visits to our worldwide customers' and business partners' decision-makers, and you will also have to cooperate with our regional subsidiaries providing required local support and contacts.
• What You Bring A bachelor s degree in electrical engineering with a focus on high-voltage engineering or similar.
• You have more than 10-15 years of relevant professional sales experience in the electrical energy transmission market, particularly in development of turnkey projects.
• You have an ample network within the southeast Asia national transmission network operators.
• Technical knowledge in high or medium voltage engineering or respective products.
• Willingness for international travel and site visits to customers offices and sites.
• You can demonstrate intercultural experience through your previous activities.
• You are business-fluent in English & Thai.
• Full working rights in Thailand.
• Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology
• Who is Siemens Energy?
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
• Our Commitment to Diversity
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits Be a trusted advisor to both your Internal and External Stakeholders.
• Develop your technical and soft-skills working with cross-functional teams.
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs