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ทักษะ:
Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop robust, strategic relationships with key partners, crafting joint business plans that encompass range, pricing, and promotions.
- Take full ownership of the strategic plan for your account, driving sales and managing the profit and loss elements, aligning with the broader company goals.
- Partner with marketing and category teams to innovate shopper solutions and drive excellence in market execution.
- Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency.
- Lead customer negotiations, representing Reckitt's commercial interests and value-based trading terms effectively.
- Work towards continuous enhancement of category management, improving efficiency and profitability.
- The experience we're looking for.
- Proven track record in managing national account sales within FMCG or related consumer-focused markets.
- Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
- Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities.
- Genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships.
- Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.
- A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.
- The skills for success.
- Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business accumen, commercial accumen, Sales negotiation, P and L Management, Strategy Execution, Operational Excellence.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ทักษะ:
Flash, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee end-to-end operations for official stores on e-commerce platforms.
- Develop and execute promotional calendars, including Mega Campaigns.
- Analyze sales data and traffic metrics to identify opportunities for revenue growth and market share expansion.
- Act as the primary point of contact with platform to secure best-in-class slots, flash sales, and marketing support.
- Collaborate with the supply chain team to ensure stock availability and optimize product listings.
- Manage the marketing budget for on-platform advertising (CPAS, Shopee Ads, Lazada Solutions) to ensure a healthy ROAS.
- Provide weekly and monthly performance reports with actionable insights to the management team.
- Bachelor s Degree in Business, Marketing, or a related field.
- At least 2 years of experience in E-commerce Key Account Management or Digital Sales.
- Proficient in Microsoft Excel and able to derive insights from complex data sets.
- Excellent command of English and strong negotiation skills.
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and develop relationships with key clients in the Modern Trade channel.
- Plan and implement strategies to increase sales and expand market presence in Modern Trade.
- Analyze sales data and customer behavior to identify opportunities for improvement and increase sales efficiency.
- Collaborate with the marketing and sales teams to develop promotional activities and campaigns tailored to clients.
- Negotiate trade terms and ensure timely delivery of products to clients.
- Prepare sales reports and performance updates for management.
- Bachelor's degree or higher in a relevant field such as Marketing, Business Administration, or other related fields.
- At least 3-5 years of experience in Key Account Management or Sales in the Modern Trade channel.
- Strong negotiation skills and the ability to build and maintain relationships with clients.
- Good understanding of the Modern Trade market and consumer behavior.
- Ability to analyze data and use tools for planning and performance tracking.
- Ability to work under pressure and adaptability to changing situations.
ทักษะ:
eCommerce, Negotiation, Problem Solving, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller.
- low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum Bachelor's Degree or above.
- 3 years+ experience in ecommerce; direct experience in relevant categories preferred.
- Fluent in English and Thai.
- Proficient in Mandarin to communicate with Sellers and Brands from China.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and power point.
ทักษะ:
Negotiation, Excel, Power point, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and incubate a portfolio of 100+ long-tail Lifestyle sellers, with the goal of accelerating their growth and elevating them into key GMV contributors.
- Build strong, trust-based relationships with merchants and secure competitive deals aligned with campaign objectives, category trends, or seasonal opportunities.
- Strengthen seller capabilities in content creation and affiliate activation, to drive visibility and sales through TikTok's content-driven ecosystem.
- Identify new areas of collaboration aligned with each seller's short-term performance targets and long-term business expansion roadmap.
- Ensure sellers deliver high-quality service across operations including chat responsiveness, on-time delivery, and product accuracy.
- Drive improvements in key operational metrics such as cancellation rate, return rate, and shipping lead time, to increase buyer conversion and satisfaction.
- Minimum Qualifications:Bachelor's Degree or above.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers and logical thinking.
- Fluent in Thai and English, proficiency in Mandarin is a plus to communicate with Chinese sellers.
- Proficient in Excel and Power Point.
- Preferred Qualifications:Experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
- Embracing a fast-paced environment in the E-commerce industry and flexibility.
- A good team player, fast learner and open to changes.
- Problem solving skills and a can-do attitude.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Product Owner, Negotiation, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain good relationship with your strategic retailers across store formats.
- Drive yearly joint business plan to grow sales, assortment, and traffic within your portfolio.
- Initiate campaign mechanics, customer acquisition plan to drive app download, MAU and DAU.
- Analyze sales trends and root cause for any business movement.
- Provide business requirements to Product Owner (PO) to drive tech output and ensure UAT are implemented and align with roadmap timeline.
- Work closely with internal and external teams across functions within the group (Merchandising, Marketing, Strategy, Operation, and Tech team).
- Bachelor s degree or Master degree in Business, Marketing, Strategy.
- 10+years experience in e-commerce, retail, fmcg brand.
- Strong in key account management, analytical, negotiation, communication, interpersonal, and problem-solving skills.
- Proficient in Microsoft Excel, PowerPoint, and data analysis with good verbal and written communication skills in Thai and English.
- Good attitude to drive impact and change, positive attitude, and desire to learn and grow with strong ownership, team spirit and solution-oriented mindset.
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Craft and execute a leading-edge customer strategy, driving the delivery of sales, profit, and trade negotiations.
- Recruit, coach, and inspire your team members, fostering a culture geared towards achievement and collaborative growth.
- Develop and maintain robust relationships with an array of customer ecosystem partners.
- Utilise data from various sources to form compelling narratives and guide strategic business decisions.
- Take charge of the P&L, steering your accounts towards success and exceeding targets across all product categories.
- The experience we're looking for.
- Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
- Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
- Solid history of managing P & L, budgets, and the expansion of substantial, complex accounts.
- High commercial accumen paired with outstanding communication, negotiation, and influence.
- A customer-first approach with expertise in nurturing multi-level trade customer relationships.
- Exceptional leadership qualities with the ability to form meaningful team connexions and motivate a diverse workforce.
- A driven, results-oriented nature with an entrepreneurial spirit.
- The skills for success.
- Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive Sales Excellence: Translate strategic plans into actionable sales strategies to achieve sales targets, product mix, and profit objectives.
- Build Relationships: Cultivate trusted partnerships with key decision-makers in your assigned accounts to unlock new business opportunities.
- Plan & Execute: Develop and implement promotional programs, ensuring smooth in-store execution and the success of key product launches.
- Analyze & Optimize: Monitor sales forecasts, analyze data, and identify opportunities for continuous improvement in revenue and execution.
- Collaborate for Success: Work closely with cross-functional teams to develop sales plans and strategies that win market share across all categories.
- You'll thrive in this role if you have:A degree in Business Administration or a related field.
- 2-5 years of experience in customer management, preferably in the FMCG industry or modern trade channels.
- Strong skills in sales management, business acumen, negotiation, and communication.
- A proactive, open-minded approach with strong analytical and strategic thinking.
- Team management skills and a good command of spoken and written English.
- What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
- Real responsibility from day one there's no sitting on the sidelines at L'Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender, and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive, and are celebrated!.
- A place where you can contribute to something bigger! Many of our brands have societal and environmental causes to make a concrete difference.
- Hello, we're L'Oréal. For over a century, we've been dedicated to one sole vocation: creating beauty that moves the world. With a presence in over 150 countries and 37 international brands, we are the global leader in beauty. Our mission is to provide the best in beauty innovation to all women and men around the world, respecting their diversity.
- We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
ทักษะ:
Electronics, eCommerce, Fast Learner, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum Qualifications:Bachelor's Degree or above.
- 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Proficient in English and Thai.
- Proficient in Mandarin to communicate with Sellers and Brands from China.
- Preferred Qualifications:Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem-solving skill.
- A good team player, fast learner and open to changes.
- Structured thinking, data and logic driven.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
eCommerce, Negotiation, Problem Solving, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum Qualifications:Minimum Bachelor's Degree or above.
- 3 years+ experience in ecommerce; direct experience in relevant categories preferred.
- Fluent in English and Thai.
- Proficient in Mandarin to communicate with Sellers and Brands from China.
- Excellent interpersonal and negotiation skills.
- Preferred Qualifications:Attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and power point.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Staff and direct a sales team, providing leadership to achieve maximum profitability and growth in line with Honeywell s vision and strategic objectives.
- Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their respective area.
- Recruit, train, appraise, motivate and set standards of job performance for the individuals within the sales team.
- Serve as a regional executive sponsor of Honeywell by maintaining customer contacts and relationships at senior levels in support of account managers and account strategies.
- The team reporting to this role is the primary customer interface responsible for the development of new business and new relationships in pursuit of growth for Honeywell. The team disseminates key messages, initiatives, and information on the value Honeywell brings to assigned customers, opportunities, and solutions.
- The position holder understands the target customer s business, drivers, and organization, and an understanding of the value that Honeywell brings to them. Moreover, the Team this role leads acts as a business partner with potential customers, establishing relationships & maximizing the business potential for both parties.
- Business Relationships: Leverages relationships with the customer in support of local sales strategies; Uses internal and external relationships to accurately assess potential barriers, to allocate resources necessary for change initiatives, and to aid the team to cross political boundaries.
- Sales Process: Build and motivate a sales team to cultivate and deliver results; Manage resources to maximize results from identified sales opportunities; Provide consultative support for building value propositions for Honeywell solutions; Manage a set of customer contacts and support account manager in their role as customer s ambassador/ advocate; Maximize competitive wins and serve as a consultant to account manager on negotiations; Lead territory and account growth planning and sales forecasting processes.
- Customers: Industrial customers in the process industries; 4-10 account managers, 50-75 customers typically; Internal resources and functions that interface with sales.
- People Management: Attract, mentor, coach and develop team members in support of sales excellence; Manage, prioritize deployment of personnel and resources to match branch requirements; Motivate the team by creating a climate in which people do their best; Provide strategic vision to the team; Effectively interact with Honeywell senior management.
- Sales Process: Continuously identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the Honeywell s ambassador in the marketplace. Focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations, for pursuits in play.
- Minimum of 15 years direct or indirect sales experience and 5 years of sales management experience.
- Customer engagement at senior levels; building long-term strategic and executive relationships.
- Cross selling and consultative selling - experience with collaborating across both client and own organization to drive a One-Honeywell approach.
- Commercial expertise and experience.
- Key Success Factors.
- Ensure the Development of Country, Territory and Account, Plans and Strategy for Growth.
- Relationships and Account Development with new and existing customers (direct sales).
- EPC specific value proposition and marketing plan.
- Pursuit plans and annual customer facing business reviews.
- Growth in the form of new customers and new opportunities at new or existing sites.
- A sales team that achieves maximum profitability and growth in line with Honeywell's vision and strategy.
- Revenue and margin above set quota in support of Annual Operating Plan.
- Accurate forecast of revenue and growth opportunities.
- The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950 s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk.
- Discover More.
- Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There s a lot for you to discover. Our solutions, our case studies, our and so much more.
- Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
- For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
- If a disability prevents you from applying for a job through our website, e-mail [email protected] No other requests will be acknowledged.
- Copyright 2024 Honeywell International Inc.
- Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
ทักษะ:
Finance, Risk Management, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
- Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
- Ensuring uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value ...
- Ensure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
- Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Strategy.
- Targeted ImprovementsEnsure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
- Engage a wide range of internal stakeholders for discussion in order to streamline processes and implement changes.
- Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients.
- Automation and StreamliningMonitor the efficiency, effectiveness and quality of the operations from time to time and provide corresponding actions for improvement with respect to the changing business or customer needs.
- Accelerate the shift to digital and ensure the digital value proposition is aligned with clients needs and preferences.
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Drive adoption by the team, of the latest tools and techniques to improve performance.
- Adherence to changes in line with the Client Management destination model and DOIs.
- Business.
- Fully understand the CCIB business strategy and leadership expectations and ensure Client Management activities within the team are effectively managed in accordance with the Bank s strategic focus.
- Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
- Responsible for the leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
- Liaise with business units, local/group product, other supporting operations and external business partners when necessary to capture business opportunities in a timely and effective way.
- Support various stakeholders on regulatory and audit requests.
- Act as departmental coordinator for outsourcing matters. This requires detailed understanding of outsourcing policy, procedure and regulation.
- Maintain good working relationships with the various Business Units, Finance, Risk, Technology and Operations community.
- Undertake ad-hoc duties and when delegated by Country Client Management Head.
- Identify process improvement opportunities and work closely with management to implement the change.
- Processes
- GeneralEnsure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
- Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics.
- Drive relevant targets across team. Ensure that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and within agreed service level agreements including turnaround times, productivity, and quality.
- Ensure work performed by team is error free with no operating losses and adheres to first-time-right principles. Contribute to the teams BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.
- Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
- Manage document inventory, ensuring processes are in place and consistently adhered to by the team in line with global documentation standards and to enable retrieval of documentation in a timely manner.
- Drive robust operating rhythm across team, ensuring allocation of resources against simple vs. complex and critical activities delivers best outcomes for clients and the Bank. Proactively plan team capacity by forecasting volumes and measuring cycle times.
- Identify process and service improvement opportunities and work closely with management to implement changes, facilitate transfer of best practices.
- Drive implementation of change initiatives.
- Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively.
- Resolve escalations from team, including follow-up with clients, ensuring the once to client rule is adhered to as much as possible.
- Appropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution.
- Ensure, lead, and monitor both strict adherence to regulatory requirements, and efficient preparation for Audit reviews.
- Responsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk, or control functions as appropriate.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Ensure roles & responsibilities and service levels are clearly defined in the Service Level Agreements (SLA) between Client Management and Business or other Functions.
- Share and replicate best practices with other Country Client Management Teams.
- Drive improved ways of working across coverage, product and functional partners, leveraging relevant meetings/forums to achieve stronger cross-functional collaboration.
- Client Relationship ManagementDemonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively.
- Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations.
- Provide sound advice to clients on associated documentation requirements (e.g. credit documentation, account monitoring activities etc.).
- Client Due Diligence (CDD) and Regulatory Onboarding (e.g. FATCA, CRS)Demonstrate thorough understanding of the Group s Client Due Diligence (CDD) policies and procedures, various systems, and how it correlates with business needs. Provide input and insight into relevant policy & project discussions as required.
- Ensure that applicable CDD standards are adhered to by team and all policy/ process/ procedure gaps are highlighted and resolved with relevant stakeholders and senior management on a timely basis.
- Ensure all staff are adequately trained on policies & procedures. Ensure only staff accredited to handle CDD (including relevant Correspondent Banking accreditations) are granted access to the system and execute CDD activities.
- Drive network onboarding processes.
- Credit DocumentationProvide inputs into the Credit Issues Committee (CIC) pack, working closely with the Enablement team to ensure outcomes and relevant actions are completed within timelines.
- Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.
- Engage and coordinate with Legal & Compliance, Credit, and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc.
- Ensure document deficiencies are minimised and are rectified in a timely manner.
- Account OpeningAdhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
- Document Archival (hard and soft copies).
- Account Management & Portfolio QualityManage flow maintenance activities on client portfolio as assigned.
- Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to the RM and CA.
- Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant.
- Attend ASTAR Review meetings as appropriate and participate in relevant business meetings, forums or committees as required.
- People & Talent.
- Provide effective orientation /guidance to new joiners on the bank s policies/procedures/processes to Ensure staff are adequately trained to support both existing and any new requirements.
- Provide/ secure / enable access to relevant role-specific and general training to the team.
- Manage talent and hiring across Client Management, ensuring high performance team and bench strength. Own the development of the individuals within the team, using performance management and staff development to provide a deep pool of talent and opportunities for individual growth.
- Conduct regular 1-1s to review individual KPIs and provide feedback on an ongoing basis.
- Collaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies.
- Enable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams.
- Manage and control overall attrition at acceptable level. Attrition of top performers to be managed. Minimize key man risks within team.
- Develop succession plan for self and for all critical resources in the team.
- Risk Management.
- Demonstrate high level of preparedness by self and team for any Audit and ensure NIL audit failures/ NIL adverse audits grading in reviews.
- Understand the risk and control environment in their area of responsibility and drive rectification as required. Develop awareness of changes in the policy and regulatory environment, predict challenges and identify initiative opportunities to manage change implementation at the right time.
- Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
- Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework and across team.
- Provide crisis management support on behalf of Country Client Management Head for ad hoc control and procedural issues.
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations.
- Governance.
- Effective management of Client Management teams to provide support for the business.
- Ensure CST scores are maintained within thresholds. Ensure rework is closely monitored and controlled. Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management. Ensure NIL observations in Control Assurance (CA) review.
- Ensure robust performance management in place using relevant Productivity / Performance MIS. Monthly, quarterly and annual review discussions to be completed by stipulated timelines.
- Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management.
- Ensure there are appropriate frameworks in place to guarantee that Client Management team functions within the Group s risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports, and other stakeholders.
- Ensure, lead, and monitor both strict adherence to regulatory requirements, and also efficient preparation for Audit reviews.
- Fulfil supervisory responsibilities in line with supervisory principles.
- Maintain oversight on quality & timeliness of Service Review Meetings (SRM) to be held every month between business Teams & Hub or Country CETs.
- Manage in country or other remediation s as required to ensure gaps in capability, process or data/docs are brought up to a best-in-class standard over time.
- Utilize metrics and the agreed service standards to drive decisions and improve operational service excellence.
- Regulatory & Business Conduct.
- Display exemplary conduct and live by the Group s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead the Client Management Team to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Compliance; The Right Environment.
- Key stakeholders.
- InternalCountry Client Management Head.
- Client Management teams, including in-country CET.
- Client Management Enablement.
- GBS Hub teams.
- Account Opening Teams.
- Front Office RMs.
- Product Partners.
- Client Lifecycle Design Management Teams.
- Legal team; in-countries, Region and Group.
- Credit & Risk teams; in-countries, Region and Group.
- Lending Documentation Unit.
- Commodities Transaction Management Unit.
- Regional CDD Risk Managers.
- Operational Risk.
- Credit Documentation CoE.
- CFCC.
- Other Responsibilities
- Embed Here for good and Group s brand and values in the Client Management Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
- Skills and ExperienceAbility / experience managing individuals or teams.
- Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management.
- Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets.
- Ability to understand and derive insights & improvement opportunities from MIS and performance data.
- Strong drive to deliver.
- Ability to positively engage and build rapport with clients.
- Has a clear understanding of the client needs being serviced; able to articulate and align team to them.
- Knowledge and experience in relevant processes managed by Client Management.
- Sound knowledge of local regulations (CDD, credit and lending, risk management).
- Superior writing and presentation skills in English.
- Risk & AML certified as stipulated by Bank policy (role based).
- Role Specific Technical CompetenciesManage Conduct.
- Manage Risk.
- Manage People.
- Operational.
- Process Management.
- Data Conversion and Reporting.
- About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
- What we offer
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
Research, Problem Solving, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Along with the Greenhouse Director, be the supporting point of contact for Deloitte Greenhouse Lab requests in Thailand. The point of contact represents the Deloitte Greenhouse services and validates requests against the remit of the team.
- Promoting lab sessions when interacting with account teams in support of the team s goals.
- Reviewing and supporting Deloitte Greenhouse communications, as needed - including but not limited to, writing success stories, proposal support.
- Contributing to the overall Deloitte Greenhouse program through new Lab offerings, tools, processes, etc.
- Researching and testing creative / innovative approaches that could be leveraged in the Greenhouse.
- Uphold Greenhouse standards for all labs.
- Executive Transition LabsWork with the Executive Transition Lab lead based in Singapore to be responsible to drive and deliver the Executive Transition Lab programme in Thailand - including operations, logistics, reporting and process improvement activities associated with the Executive Labs.
- Provide Deloitte Lead Client Service Partners (LCSPs) who are considering an Executive Lab for their client, with an overview of the process, investments, and benefits.
- Coordinate and on-board Lab facilitators and other resources as needed to support the Lab schedule. Help source Subject Matter Experts (SMEs) for special topic discussions.
- Advise internal account teams about their role in the Lab process and manage the account team s contribution to the pre work, including leading internal preparation and planning calls.
- Schedule & facilitate team prep calls and support stakeholder interviews with Partners.
- Consolidate stakeholder notes and identify key themes in order to customize materials for each lab session.
- Manage the smooth execution of the lab on the day of the lab itself, including setup.
- Prepare all levels of research & reporting support (operational planning through to executive-level presentations, including client deliverables).
- Support the management of the Executive Lab pipeline for Thailand, liaising with the Greenhouse team and partners to manage the lab approval process and assess lab requests.
- Lead the development of Lab communications - including writing success stories, promoting the CXO Transition Lab initiative.
- Custom Lab Design and ExecutionManaging the coordination and execution of lab design, lab day, post work and ongoing activities, which includes leading pre-planning calls; driving and customizing lab design and planning to align with account team / client needs; working with client teams to plan for and dry-run impactful client sessions by tailoring the Lab, recommending demonstrations to be shown, and tailoring demo stories where relevant.
- Lead cross-functional teams in designing and delivering customized Labs for clients; ensuring high-quality and consistent experiences at the Deloitte Greenhouse.
- Collaborate with internal consulting teams & external partners to identify client problems and determine research direction to help achieve desired outcomes.
- Construct Lab agendas to help clients accelerate problem solving, formulate business strategies and achieve innovative breakthroughs.
- Apply a wide range of consulting frameworks, innovation and ideation tools to solve complex business issues appropriately.
- Have the ability to manage multiple Labs at once, quickly understand the context, needs and goals of clients from a wide array of industries and functional domains.
- Possess strong facilitation and presentation skills, with excellent executive presence.
- Have an awareness of the different personalities at play during a Lab, steer and influence conversations amongst a very senior audience, and help our clients achieve alignment during the Lab.
- Ability to identify client challenges through in-session conversations, and react quickly by drawing out talking points, selecting a speaking style and problem solving approach best suited for the situation and audience.
- Bringing wide-ranging experience, professional concepts, and functional area / Deloitte objectives to resolve complex issues in creative ways; bringing personal subject matter expertise to play where relevant.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- RequirementsMinimum 6 years of work experience for Manager role, 4 years of experience for Assistant Manager, in a challenging and dynamic environment.
- 3 years of management consulting or internal consulting experience.
- Experience in a client-facing role desired, but not required.
- Facilitation skills a must-have, along with the ability to be process-oriented (i.e. develop a robust approach to achieve outcomes).
- Strong project management skills with the ability to multitask and manage tight deadlines.
- Well-developed consulting skills desired - including research and analysis, and the ability to simplify complex information into concise concepts.
- Help steer abstract dialogue into actionable themes.
- Self-starter, capable of working independently, proactive and able to operate effectively in ambiguity.
- Excellent presence, as well as strong writing and oral presentation skills are a must.
- Possess high proficiency in MS office. Creative tools are a plus.
- Willing to travel overseas.
- Experience in Design Thinking and knowledge in emerging digital technologies desirable.
- In-depth knowledge of English, spelling, grammar and punctuation.
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109925In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ทักษะ:
Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Hilti Outperformer is a two-year program, where you ll quickly be involved in a range of international projects, with lots of exposure to senior management. It s fast paced and challenging, but we ll closely coach and mentor you.
- The program is split into four main stages of work: 12 months as an account manager or field engineer in the country where you apply. 3 months on an operational project in national headquarters. It could be logistics, HR, finance, marketing or engineering. 6 months on a strategic project in the regional headquarters (Singapore). 3 mon ...
- WHAT YOU LL BRING.
- You ve recently graduated, or you re preparing to graduate, with a master s degree or PhD.
- Your degree is likely to be in business management or engineering, but we ll consider subjects like economics, politics, or international studies if you can prove you have a mind for our business.
- You ve spent at least three months, and up to two years, in a professional environment, like an internship, apprenticeship or work experience, or have just started your career and want an opportunity where you can perform well and progress.
- You re multilingual - fluent in English plus another language or two - and you ve gained international experience during your work or studies.
- You re mature and assertive, curious and committed.
- You re a flexible team player with good communication and social skills.
- You re a global thinker, keen for intercultural experiences and opportunities working abroad.
- As part of your interview process, we ll take you on a day-in-the-life field ride to give you a feel for our business and the caliber of our people.
- WHAT S IN IT FOR YOU.
- Leadership development program - a comprehensive learning journey with IMD business school in Lausanne, Switzerland, with a qualification from IMD.
- Business management training - individual training at Hilti. A focus on behavioral profiles, personal strengths, leadership styles and communication skills.
- Global summit - 4-5 days at our global headquarters in Liechtenstein. A look at the way global business units function, plus soft skills like situational leadership and international teamwork.
- Social project - 7-8 days building a better future&rsquo. A hands-on and hugely impactful community project, like our recent house building for displaced refugees in Bosnia.
- WHY HILTI.
- Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
- COMMITMENT TO INCLUSION.
- At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
- Tempted to apply or find out more? Go to https://outperformer.hilti.group/.
- APPLY NOW.
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ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Swift, Assurance, English, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
- Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
- Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
- Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
- Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
- Key input goals.
- Regional escalation framework and resolution protocols.
- Quality audit program and training roadmap.
- Monthly and quarterly performance reports with actionable insights.
- Hotel satisfaction improvement plan.
- Strategic relationship management framework.
- Key output goals.
- Reduction in escalation volume and resolution time.
- Improvement in first-contact resolution rates.
- Increase in hotel satisfaction scores.
- Decrease in recurring technical issues.
- Strengthened stakeholder engagement and trust.
- Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
- At least 8+ years experience in technical account management or similar role.
- Proven experience in escalation management and quality assurance.
- Experience working with luxury hotel brands and high-touch service environments.
- Strong background in stakeholder management and relationship building.
- Experience in training and guiding support teams.
- Excellent communication and relationship management skills.
- Strong analytical and problem-solving abilities.
- Customer-centric mindset with focus on service excellence.
- Ability to work effectively in cross-functional environments.
- Fluency in English (required) and additional languages is beneficial French(FR).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
- Lead account project manager for the entire business accountable for achieving deadlines across all campaigns and deliverables.
- Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contri ...
- Started to build relationships with the key decision makers within the client and agency organisations.
- Proven yourself as a reliable point of contact for client stakeholders.
- To anticipate what is needed to stay on track to secure, grow and solidifying client relations, and to take action appropriately.
- Integrates understanding into the work to make decisions on the business.
- Filters and adapts the different options and applies good judgement combined with hard facts to select which ideas will produce the best results.
- Leads the Client by helping them understand Mindshare s perspectives and insights and gaining their agreement to a shared vision of how to address the client s objectives.
- Builds team effectiveness by providing a clear definition of what s expected and identifying the people with the right skills and capabilities from across Mindshare (the global network, other teams, groups, Group M, WPP etc).
- Coaches others by assessing an individual s strengths and areas for development and encouraging a free exchange of constructive feedback. Pushes down decision-making and avoids taking charge unless absolutely necessary.
- Continuously seeks to broaden network of business relationships to promote the goals of Mindshare including, for example, participation at conferences, interviews, industry awards.
- Takes entrepreneurial calculated risks and acts on opportunities that lead to significant gains for the business.
- Identifies and actions opportunities to grow profitable revenue.
- Anticipates the future and takes decisive action to create opportunities or minimize potential problem.
- Pre-sells by soliciting the involvement of key people in advance to build ownership.
- More than 3 years experience as the senior contact on key accounts that the main services focus on media plans and key tactics.
- Broad background, exposure to and experience in the entire research, planning and implementation process.
- Familiarity with all media and with general Mindshare approaches in Business Planning, Invention and The Exchange.
- Significant experience at all levels of agency-client relationships.
- Strong quantitative and analytical skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Excel, Word, and PowerPoint.
- Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.
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