เงื่อนไขการค้นหา

ทักษะ:

Compliance, Statistics, Research

ประเภทงาน:

งานประจำ

• Develop standards, practices, and requirement for digital signature, content and data management as well as ensure consistent compliance of all implementations.
• Develop existing and future requirement for use of digital signature, content and data management system to meet data need to serve company strategy and external trends.
• Develop a strategic and tactical plan in alignment with current and future business requirement on data management.
• Identify the key data required to run the projects as well as define key issues and recommendations to solve the problems.
• Facilitate data council to provide guidelines and recommendation on business requirements, practice, and compliance.
• Communicate standards and practices regarding data management to relevant stakeholders, and monitor all implementation to ensure efficiency.
• Define, manage, and update overall data catalog as well as collate data definition, sources, and owners for key data required for the business.
• Provide information to business users as required.
• Professional Knowledge & Experiences.
• Bachelor s Degree in computer science, statistics, or operations research or related technical discipline.
• 10 years or more experience in Data Governance.
• Experience in working with digital signature, content and data management related to data architecture, integration, classification, strategy, quality management, security and privacy standards.
• Understand industry processes and uses of data throughout the lifecycle in the functions/data domains.
• Knowledge of industry and ability to translate business needs into data.
• Additional Desirable Qualification.
• CORE Competencies.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• รับฟังและจัดการเรื่องร้องเรียนจากลูกบ้าน พร้อมประสานงานซ่อมแซมปัญหาต่างๆ.
• ควบคุมคุณภาพงานซ่อมให้ได้มาตรฐาน.
• แจ้งซ่อมแซมระบบไฟฟ้าและประปา.
• ให้คำปรึกษาเกี่ยวกับงานซ่อมและสร้างความมั่นใจให้กับลูกบ้าน.
• สร้างความสัมพันธ์ที่ดีกับลูกบ้าน.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• มีประสบการณ์ในสายงานหรือที่เกี่ยวข้อง.
• ไม่จำกัดเพศและวุฒิการศึกษา.
• บุคลิกภาพดี ยิ้มแย้มแจ่มใส และมีมนุษยสัมพันธ์ดี.
• หากมีความสามารถด้านภาษาจีนจะพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่ใส่ใจพนักงาน พร้อมสวัสดิการที่น่าสนใจ เช่น ค่าน้ำมันรถ ค่าเดินทาง (บางตำแหน่ง) ประกันสังคม ชุดยูนิฟอร์ม ของขวัญวันเกิด และกิจกรรมกินเลี้ยงประจำเดือน อีกทั้งยังมีเวลาทำงานที่ยืดหยุ่น (WFH) และสถานที่ทำงานสะดวกสบายที่ Emporium Tower ชั้น 10 (BTS พร้อมพงษ์ ทางออก 2).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Welcome and assist patients with inquiries, appointments, and follow-ups.
• Manage patient records and ensure accurate data entry.
• Coordinate with dental professionals to schedule treatments efficiently.
• Handle patient feedback and resolve concerns promptly.
• Provide information about clinic services and promotions.
• Maintain a clean and organized reception area.
• Previous experience in customer service or a similar role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using computer systems and scheduling software.
• Friendly and professional demeanor.
• Attention to detail and organizational skills.
• Why to apply?.
• Join Denta Care Clinic to be part of a supportive and professional team dedicated to improving patients' lives. Enjoy a positive work environment, opportunities for growth, and competitive benefits.
• Please contact: 0-2238-8938-9 / 0-2235-7755.
• Location: 1010/18-20 Rama IV Rd., Silom, Bangrak Bangkok.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
• ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
• วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
• พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
• สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
• สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
• ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
• งานนี้เหมาะกับคนแบบไหน.
• เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
• มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
• กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
• เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
• สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
• พิจารณาเป็นพิเศษ.
• หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
• มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
• เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Bachelor s degree from an accredited college or university is required.
• Industry-recognized local and international professional security certifications are a plus.
• Minimum of 5 - 10 years of relevant security experience or equivalent in private, government, or security forces.
• Minimum of 3 years experience working directly with Corporate Security functions.
• Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Uncompromised ethics and integrity.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• ASIS CPP, PSP, and CPI are considered a plus.
• Responsibilities/Accountabilities: Security Management: Foster security culture and awareness. Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities. Contribute / implement security strategy, plans, procedures, and controls.
• Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution. Conduct threat, vulnerability and risk assessments. Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
• Establish near term goals and provide input to longer term goals within the area of responsibility. Maintain awareness of relevant regulations and decisions. Ensure GP&S s guidance and response actions align with Accenture s policies.
• Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification: As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders. Deal with difficult and sensitive situations appropriately and confidentially. Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture s facilities, people, or operations.
• Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees. Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).
• Personnel Security: Support and deputize for the Employee Assistance Officer on Behavioral Threat Assessment Teams (BTAT). Support employees/contractors/clients affected by internal / external security incidents. Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
• Support security awareness training. Support executive protection and event security management. Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
• Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
• Other requirements: You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates.
• The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership stat.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ทักษะ:

Compliance, Procurement, Finance

ประเภทงาน:

งานประจำ

• Develop and manage the Petroleum development support base - Supply Base infrastructure including warehouse, yard, and jetty to support offshore E&P activities.
• Work closely with the Supply Base operation s team to develop the facilities of the offshore supply base, integration of logistics sub-functional activity (people movement/air/land/marine, accommodation, cargo transport, yard and materials management including cargo carrying unit (CCU) management and material handling equipment (MHE), among others).
• Lead the cost-effective initiatives to support cost optimization for both customer and company sides.
• Prepare related Supply Base contracts and documents including but not limited to logistics plan, business plan including project feasibility for both technical and commercial, procedures, loss prevention philosophy in order to support Supply Base operations taking into account the SSHE, operational, and commercial aspects.
• Manage and control the correctness of Supply Base WBS s creation, budget preparation, and income statements.
• Manage existing customers and explore opportunity for new customers to utilize existing facility and resource efficiently including developing short and long term strategy of Petroleum development support bases.
• Key Accountabilities.
• Develop a logistics strategic plan, business plan and operating plans to be aligned with business strategy (covering both operations and projects) that ensure the ongoing delivery of safe, efficient and cost effective logistics services under Petroleum development support bases.
• Analyze, evaluate and develop business proposals for Supply Base operational activities, and propose to management s approval.
• Analyze, evaluate and develop proper expense and cost structure/work breakdown structure (WBS) to suite with business model including recommendation for cost effectiveness and developing tariff rates.
• Manage and propose work program and budget of Supply Base as well as control all expenditures to be in line with approved budget.
• Prepare related Supply Base contracts and other required plan and documents to support supply base operations taking into account the SSHE, operational, and commercial aspects.
• Ensure the compliance with related internal and external processes and regulations including but not limited to procurement, SSHE aspects.
• Lead, participate in commercial /business negotiation and contract deals related Supply Base operations activities.
• Being contract holder of prepared contracts for both pre-award and post-award including conducting contractor performance reviews.
• Professional Knowledge & Experiences.
• Bachelor s degree in Finance & Accounting/Business/Engineering or related fields.
• Minimum 5-year experience (8-year experience for Senior) in E&P business and operation. Related to Supply Base (Warehouse/Jetty) or Logistic is a plus.
• Experiences in SAP, WBS, Procurement and contract management.
• Good collaboration, problem solving and presentation skills.
• Strong analytical & numerical skills.
• Basic knowledge of Supply Base (Warehouse/Jetty), Contract Management, Logistics, Budget control and statistics.
• Work Location.
• Bangkok - Resident.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.