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ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Power BI, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze sales and responsible for a weekly Replenishment from main warehouse to POS.
- Monitor and manage healthy level of counter stock with right product assortment with right quantity at the right time.
- Monitor OOS items and stock reallocation from other POS.
- Keep track of unfulfillment rates at POS to ensure minimum sales loss.
- Work closely with Retail & Marketing team to ensure the stock replenishment will be aligned with business direction.
- Coordinate the ordering with retailers and DC team for product delivery schedule.
- Ensure immediate and timely update to sales and marketing team of key movements on product delivery, Replenishment issues and Total Sell-in of FBP Thailand.
- Monthly Order of New Products & SPMs Complete new product registration with Trade Partners system.
- Order new product in advance (M-1) to ensure the product s readiness before OCD or activity date.
- Vigorously follow-up shipment status and ensure New Product readiness before sell-in plan.
- Allocate new items both Selling, Tester and sample to POS according to launch campaign plan.
- Track stock report and new product performance to replenish hot items as soon as needed.
- Be responsible for Material Master Data by activating new code into relevant systems and deactivating the discontinued items.
- Collaboration with Regional Forecaster for forecast update and supply management from source. Be responsible for demand and supply planning for SPMs (non-saleable items) by reviewing forecast plan as monthly basis and update into global system.
- Review supply suggestion and confirm PO to global through the system as weekly basis.
- Update New Product forecast of assigned products/campaigns.
- Testers and Sample Usage Monthly Track Monitor the usage of tester and sample to ensure alignment with the forecast.
- Minimize obsolete for the phasing out/discontinued item.
- Counter Stock Level Management Prepare stocks RO report for all counters.
- Minimize discontinued/obsolete stock level and reach targeted level at counter and in warehouse through stock returned.
- Assist in managing non-moving stocks by working with the Retail team and the POS to push sell and manage returned stock.
- Report Support & Ad-hoc Analysis REPORTING Ensure timeliness and accuracy of marketing & sales reporting.
- Shipment Tracking Report.
- Sample Forecast vs Usage.
- New Product Tracking Report.
- Overstock report.
- What You Will Bring Bachelor s degree in Marketing, Business Administration, Supply Chain, or related field.
- Minimum 3 years of experience in demand planning, inventory management, merchandising or a related area; background in beauty, retail, or FMCG is preferred.
- Advanced proficiency in Microsoft Excel and PowerPoint; expertise in Power BI and data analytics tools required.
- Exceptional analytical and quantitative abilities with meticulous attention to detail; comfortable handling and interpreting numerical data.
- Strong interpersonal and communication skills; fluency in English and Thai is essential.
- Self-starter who can work independently and adapt to the dynamic nature of retail environments.
- What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
- Ongoing training and development opportunities.
- A supportive team environment that values your contributions.
- Competitive compensation and benefits.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
- Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
- Supports Boutique Management in sustaining Client Service Values as a mindset.
- Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
- As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
- Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
- Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
- Holds regular meetings with Marketing team to bridge Office and Boutique updates.
- Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
- Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
- Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
- Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
- Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
- Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
- Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
- Leading and delivering business impacts by your expert and support to both staff and clients.
- What you will bring Preferably more than 5 years experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
- Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
- Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
- Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
- Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
- Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
- Professional, well-groomed appearance with a pleasant and dynamic personality.
- As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26007849
- LocationRoyal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26011996
- LocationPhuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand, 83150
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولتسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيف ا في فنادق ماريوت ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائم ا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
- تعد جي دبليو ماريوت جزء ا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولا . لأنه إذا كنت سعيد ا فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها حيث ستكون جزء ا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرص ا للتدريب والتطوير والتقدير والأهم من ذلك مكان ا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW&trade. عند انضمامك إلى جي دبليو ماريوت فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Automation, Industry trends, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
- Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
- Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
- Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
- Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
- Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
- Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
- Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
- PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
- Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
- 3-5 years of experience in IT, Product, SAAS, hospitality systems.
- Fluent communication in English.
- Demonstrates independently with a strong sense of ownership and follow-through.
- Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
- Able to overcome resistance by demonstrating value and building confidence in new solutions.
- Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
- Excellent problem-solving, organization and analytical skills.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Compliance, Python, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- 50% to conceptualising, designing, building, and scaling Procurement GenAI/ Agentic AI agents and use-cases.
- 50% to delivering client service with focus on savings & value creation, category insights, operating model, and holistic procurement transformation.
- You will help clients reinvent procurement with digital and GenAI capabilities, unlocking step-change value, greater resilience, sustainability impact, and innovation across their value chains. This role is ideal for a procurement expert who is also te ...
- This is a global role reporting to BCG s Global Topic Leader for Procurement, and you will operate as part of our Global GenAI Procurement Team across North America, Europe, and Asia.
- Our Expert Consulting Track.
- The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
- What You'll Bring.
- Core Procurement Expertise.
- 7-12 years of experience in procurement, supply chain, digital procurement, or related fields.
- Strong fundamentals in category management, sourcing, contracting, supplier management, compliance, and risk.
- Proven track record in delivering procurement value creation and transformation programs.
- Experience in top-tier consulting firms is a strong plus.
- Experience in Procurement or Supply Chain functions of leading blue-chip or Fortune 500 companies especially within AI/GenAI-focused COEs, is an advantage.
- GenAI Technical Competencies.
- Hands-on experience building GenAI solutions, not just managing vendors - e.g., working with LLMs, knowledge retrieval (RAG), prompt engineering, agent design, workflow automation, or analytics tools.
- Ability to translate procurement processes into technical requirements and solution architectures.
- Ability to work collaboratively with engineers and data scientists, familiarity with Python, SQL, or no-/ low-code platforms will be a plus.
- Strong understanding of data readiness, governance, quality assurance, and model evaluation.
- Experience in AI-native or cloud-native companies is a strong plus, particularly in roles involving product development or applied AI.
- Consulting & Leadership Skills.
- Strong problem-solving and communication skills; ability to influence C-level stakeholders.
- Proven leadership managing teams and complex multi-workstream engagements.
- Fluency in English; proficiency in one or more SEA languages is an advantage.
- High adaptability, entrepreneurial mindset, and a passion for innovation in procurement.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
ทักษะ:
Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26008263
- LocationCourtyard by Marriott Phuket Town, 1 Soi Surin, Talat Yai, Phuket, Phuket, Thailand, 83000
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
- In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ทักษะ:
Social media, Social Media Management, Digital Marketing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Social Strategy & Content Creation: Develop and execute innovative social media strategies that align with brand objectives, creating and curating compelling content that captures consumer attention.
- Community & Engagement Management: Build, nurture, and engage with our online communities, fostering brand love and loyalty through authentic conversations and timely interactions.
- Advocacy & Influence: Identify, build relationships with, and manage collaborations ...
- Performance & Analytics: Monitor, analyze, and report on social media performance, using data-driven insights to optimize campaigns, demonstrate ROI, and inform future strategies.
- You are a creative and strategic individual with a deep understanding of the social media ecosystem. You have your finger on the pulse of the latest digital trends and know how to translate them into effective brand strategies. You excel at building relationships and can seamlessly manage multiple projects in a fast-paced environment.
- To be successful, you should have:Proven experience in social media management, content creation, or digital marketing.
- Expertise in managing various social media platforms and analytics tools.
- Excellent communication skills, both written and verbal.
- A collaborative spirit with experience in managing internal and external stakeholders.
- The ability to think analytically and use data to guide your decisions.
- What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
- Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
- L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
- We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
ทักษะ:
Compliance, Social media
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
- Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
- Maximize consultation bookings to enhance customer engagement and loyalty.
- Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
- Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
- Represent the brand(s) at local events (store activations, PR events, masterclasses).
- ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
- Coach Beauty Advisors on makeup expertise and best practices.
- Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
- Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
- Handle customer objections and inquiries effectively and professionally.
- Manage Chat and Shop order processes.
- Stay updated on beauty trends, competition, and makeup innovations.
- Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
- ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
- Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
- Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
- Utilize online tools such as video consultations and chat applications.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Become the Category Expert: Dive deep into market, consumer, and shopper data to uncover actionable insights and identify key trends that will drive category growth.
- Optimize Commercial Strategy: Lead the analysis of promotional activities to measure ROI and provide data-driven recommendations on pricing and promotion mechanics.
- Shape the Shopper Experience: Develop recommendations for product assortment, range, and planograms to optimize our presence and visibility with retail partners.
- Build Compelling Narratives: Collaborate closely with Sales, Marketing, and CMI teams to craft persuasive, data-backed selling stories that strengthen our partnerships with retailers.
- We are seeking a highly analytical and commercially sharp individual who thrives on turning data into strategy. You have a deep understanding of the retail landscape and are skilled at influencing cross-functional teams to drive results. The ideal candidate will have:Proven experience in Category Management or Trade Marketing, preferably within the FMCG industry.
- Analytical Skills: A strong ability to synthesize complex data from multiple sources to create clear, actionable strategies.
- Business Acumen: Deep commercial judgment and an understanding of retailer dynamics with a strong focus on sell-out performance.
- Collaboration: Excellent communication and interpersonal skills to work effectively with internal teams and external retail partners.
- Results-Oriented: A proactive mindset focused on delivering category growth and increasing L'Oréal's market share.
- Consumer Centricity: The ability to translate consumer and shopper insights into strategies that resonate in the market.
- What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
- Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
- A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
- L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
- The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
- We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Excellent presentation (reflecting formal, sober elegance and well dressed)
- Excellent communication skills (oral & written)
- Self-confidence
- Service attitude
- Energy, empathy, resilience & optimism
- Growth and entrepreneur mindset
- Intellectual speed and agility
- Digital savvy (knowledge and use of online tools & networks)
- MANDATORY EDUCATION BACKGROUND
- Certified beautician diploma from a professional school.
- 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive Brand Strategy: Develop and execute marketing plans for the skincare portfolio, identifying new opportunities for growth and innovation.
- Lead Product Launches: Manage the entire launch process for new products, coordinating with cross-functional teams including sales, supply chain, and digital to ensure flawless execution.
- Master the Market: Become the expert on consumer insights, market trends, and competitor activities to build data-driven strategies.
- Manage Performance: Monitor brand performance, manage the marketing budget, and analyze the return on investment of your campaigns to optimize results.
- We are seeking a dynamic and strategic marketer with a proven track record in the FMCG industry. You thrive in a fast-paced environment and have a strong ability to turn market insights into successful business strategies. You are a natural collaborator who can lead projects and inspire teams.
- You're a great match if you have:Brand Management: A solid foundation in building and nurturing brand identity and equity.
- Marketing Strategy: The ability to develop comprehensive marketing plans that drive brand growth.
- Product Launches: Experience in successfully bringing new products to market.
- Consumer Insights: A strong aptitude for understanding consumer needs and translating them into actionable strategies.
- Analytical Skills: Proficiency in using data to evaluate performance and guide decisions.
- What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
- Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.
- L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
- The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
- We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
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