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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
- Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
- Support customers to handle and eliminate day-to-day issues with enquiries.
- 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
- Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
- Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
- Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
- 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
- For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
- Must HaveBachelor's degree in any fields.
- Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
- Nice to HaveInsurance product knowledge.
- Customer service managerial skill.
- Problem solving decision making.
- Collaboration Data protection are required.
- Able to communicate in English is plu.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿16,000, สามารถต่อรองได้
- หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
- กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
- สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
- เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
- สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿20,000
- Handle administrative and office support tasks.
- Prepare and organize documents and reports.
- Coordinate with clients, suppliers, and team members.
- Manage schedules, appointments, and meetings.
- Respond to emails, phone calls, and messages.
- Maintain and update records and databases.
- Support other departments when needed.
- Good communication and organizational skills.
- Able to multitask and work under pressure.
- Proficient in computer and office software such as:Microsoft Excel.
- Microsoft Word.
- Google Sheets.
- Detail-oriented and responsible.
- Previous admin experience is a plus.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Livestream, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿23,000, มีค่าคอมมิชชั่น
- อายุ 20 ปีขึ้นไป.
- วุฒิการศึกษาระดับ ปวส. / ปริญญาตรี หรือเทียบเท่า.
- มีทักษะการสื่อสารและการเจรจาต่อรองที่ดี.
- มีบุคลิกภาพดี มนุษยสัมพันธ์ดี และรักงานบริการ.
- สามารถใช้ Microsoft Office หรือ Google Workspace ได้.
- หากมีประสบการณ์ด้านงานขายจะพิจารณาเป็นพิเศษ.
- สามารถทำงานภายใต้แรงกดดันและเป้าหมายยอดขายได้.
- มีความรับผิดชอบและพร้อมเรียนรู้สิ่งใหม่.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿65,000 - ฿120,000, สามารถต่อรองได้
- Bachelor s or Master s degree in Marketing, Business Administration, Hospitality Management, or a related field.
- Minimum 5 years of experience in Sales & Marketing, preferably within the hospitality industry.
- Proven track record in driving revenue growth, market share, and brand positioning.
- Strong knowledge of sales strategies, digital marketing, brand management, and revenue management.
- Experience in hotel sales segments (Corporate, MICE, Leisure, OTA, and Group business).
- Excellent leadership and team management skills with the ability to drive performance.
- Strong analytical skills with the ability to interpret market data and trends.
- Excellent communication, negotiation, and presentation skills.
- Ability to develop and execute strategic sales and marketing plans.
- A strong network within the hospitality industry is an advantage.
- Ability to work under pressure and meet revenue targets.
- Excellent command of English (both written and spoken).
- Sales LeadershipDevelop and implement comprehensive sales strategies that drive revenue in Rooms, F&B, and Banquets.
- Analyze market trends and competitor activities to identify new business opportunities.
- Lead and support the sales team in achieving individual and departmental sales targets.
- Maintain key account relationships and ensure a consistent flow of new business.
- Set sales goals and KPIs for team members, monitor progress, and provide coaching to ensure targets are met.
- Marketing & CommunicationsDevelop and manage annual marketing plans, budgets, and promotional activities to achieve business objectives.
- Strengthen brand image and awareness through consistent and creative marketing campaigns..
- Oversee digital marketing strategy, including hotel website, SEO, online advertising, and social media presence.
- Manage relationships with advertising agencies, PR partners, and media to secure coverage and positive exposure.
- Coordinate photo shoots, marketing collateral, and hotel content updates to ensure brand consistency.
- Create and execute PR and media engagement plans to position the hotel as a preferred destination for both business and leisure travelers.
- Revenue & StrategyRecruit, train, and motivate team members to deliver outstanding performance.
- Ensure team members are fully briefed on hotel positioning, brand identity, and sales techniques.
- Conduct regular team meetings to communicate targets, achievements, and market updates.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Administration & ReportingMaintain accurate records of business activities, forecasts, and marketing performance.
- Ensure compliance with departmental budgets and control expenditure effectively.
- Report regularly to the General Manager on business performance and key strategic initiatives.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
ทักษะ:
Compliance, Finance, Japanese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients buying process.
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
- Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
- Builds relationships with clients and displays an interest in and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
- Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
- To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
- Academic qualifications and certifications: Relevant High School Diploma or Certification.
- Required experience: Solid experience in a similar role in a similar environment.
- Solid sales and client engagement experience.
- Solid experience negotiating with clients and vendor.
- Solid experience analyzing commercial information.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- If you are an active SCB employee, please apply through Workday by searching "Find Jobs".
- If this is your first time applying you will need to create a candidate account when you click on apply.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ทักษะ:
Compliance, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients buying process.
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
- Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
- Builds relationships with clients and displays an interest in and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
- Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
- To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
- Academic qualifications and certifications: Relevant High School Diploma or Certification.
- Required experience: Solid experience in a similar role in a similar environment.
- Solid sales and client engagement experience.
- Solid experience negotiating with clients and vendor.
- Solid experience analyzing commercial information.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Accounting, Compliance, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle and oversee requests for Temporary Receipt (TR) documents from agency leaders.
- Review, approve, and record TR requests in the system according to company guidelines and assigned quotas.
- Ensure TR numbers are correctly generated, mapped, and tracked.
- Coordinate with logistics teams for TR document distribution.
- Monitor TR issuance to ensure compliance with policies and controls.
- TR e TR Cancellation (Expired or Lost Documents)Manage TR and e TR cancellation requests in cases of expiration or loss.
- Review supporting documents (e.g. expired TRs, police reports for lost TRs).
- Coordinate with agency leaders to collect additional information when needed.
- Verify and approve cancellation transactions in the system.
- Ensure cancellation data is accurate and properly recorded.
- TR e TR Usage MonitoringMonitor and maintain accurate TR and e TR usage information.
- Track payment details such as payment type, amount, and date.
- Identify inconsistencies between system data and physical documents.
- Work with other departments to investigate unusual cases and potential risks.
- Prepare summary reports for premium verification and fraud prevention review.
- e TR System Support ImprovementPromote the use of the e TR system to improve efficiency and reduce risk.
- Support agency leaders by providing guidance on e TR usage.
- Monitor e TR performance and usage trends.
- Support system authorization, enhancements, and reporting activities.
- Must HaveBachelor's degree in finance, Accounting, Economics, Business Administration, or related fields.
- 2 years of experience in finance, accounting, commission/payment operations, risk management, insurance, or banking.
- Good attention to detail and ability to work with data and documents.
- Basic understanding of operational control and compliance.
- Nice to HaveExperience working with agency channels or insurance operations.
- Experience with system based transaction processing or reporting.
- Good experience with MS Excel advance, data tools: Power BI is preferred.
- Able to use English communication is preferred.
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
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