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ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Compliance, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define, plan, and coordinate inspections for goods purchased overseas in collaboration with Dextra QA/QC teams in China, India, and other regions. Approved third-party inspection agencies when applicable.
- Ensure inspections meet project quality, cost, and delivery requirements.
- Perform and/or follow up on inspections for critical parts and projects at suppliers locations when required.
- Monitor and support inspection activities conducted by regional QA/QC teams.
- Review, consolidate, and formally report inspection results.
- Identify, document, and track non-conformities, ensuring timely corrective and preventive actions (CAPA) with suppliers.
- Support supplier qualification, evaluation, and continuous improvement initiatives, including supplier audits upon Supply Chain request.
- Quality Control Leadership Across Production Sites Lead and harmonize QC practices across all Dextra production sites (Thailand, China, Hong Kong, India).
- Develop, standardize, and deploy Inspection & Test Plans (ITPs) and QC procedures to ensure consistency and compliance.
- Shift QC focus from end-of-line inspection to process-oriented quality control, embedding quality at every production stage.
- Plan, monitor and implement the QC equipment and tools calibration plan.
- Collaborate with engineering, production, and operations teams to integrate QC automation and advanced inspection technologies where feasible.
- Drive continuous improvement initiatives to enhance quality, efficiency, and scalability.
- Monitoring, Audits & Compliance Monitor QC performance across sites using KPIs such as Process capability Index (Cpk), PPM, Defect rates, Customer complaints, Wastes, Non quality costs.
- Identify gaps, risks, and improvement opportunities, and drive corrective actions.
- Maintain and continuously update QC procedures and work instructions related to supplier and production quality.
- Customer Quality Support Act as a key quality interface for customers on quality-related matters.
- Visit customers sites when direct engagement is required to support issue resolution.
- Work closely with operations and engineering teams to define and implement corrective solutions.
- Training, Capability Building & Innovation Design and deliver training programs to upskill SQE and QC teams on Advanced quality tools, Statistical process control, Root cause analysis, International best practices.
- Promote a strong quality culture focused on prevention, ownership, and continuous improvement.
- Lead the adoption of data-driven and automated quality systems to improve accuracy, efficiency, and traceability.
- Nuclear safety Ensure that nuclear safety is taken into account in decision making and actions, and that it always takes precedence over any other consideration.
- Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
- Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
- Ensure that key operational and technical positions are filled by competent and knowledgeable persons, and that they are empowered to speak openly.
- Adopt and encourage a questioning attitude, particularly when choices, or lack thereof, are presented.
- Challenge unsafe decisions, acts, behaviors, and conditions.
- Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
- Communicate transparently to the Board of Directors any issue which might compromise nuclear safety, including any human, technical or organizational issue.
- Qualification Requirements: Bachelor s degree in engineering i.e., Civil or Mechanical or IndustrialScience or related field.
- Minimum 8-12 years of experience in Quality Control, Supplier Quality Engineering, or Manufacturing Quality, preferably in an international industrial or manufacturing environment.
- Strong background in supplier quality management and overseas inspections, especially in Asia (China, India).
- Hands-on experience in factory QC operations, inspections, testing, and process control.
- Exposure to multi-site or group-level quality standardization.
- Experience working closely with Supply Chain, Engineering, Operations, and Production.
- Solid knowledge of manufacturing processes, inspection/testing methods, laboratory quality systems, and equipment control.
- Practical experience with ITPs, non-conformities, CAPA, quality KPIs (Cpk, PPM), and ISO standards.
- Strong command of Lean, Six Sigma, PDCA, and root cause analysis.
- Proven leader able to influence multicultural, international teams.
- Analytical, customer-focused, and solution-oriented.
- Clear communicator, fluent in English (additional languages are a plus).
- Willing to travel internationally as required.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Electronics, eCommerce, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
- Minimum Qualifications:Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
- Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
- Strong connections with brands and big sellers are preferred.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Microsoft Office, Social media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Your missions
- Lead the design and implementation of AI/ML solutions and data-driven systems
- Define and drive AI architecture and technical strategy
- Manage and mentor a team of AI engineers, data engineers, and developers
- Collaborate with C-level stakeholders and business leaders to align AI initiatives with business goals
- Oversee the development of data pipelines and machine learning workflows
- Ensure scalability, performance, and reliability of AI platforms and cloud solutions
- Drive best practices in MLOps, data governance, and model lifecycle management
- Participate in pre-sales, solution design, and client engagement activities
- Stay up to date with emerging technologies and promote innovation
- Your profile
- 7-10 years of experience in AI, Data Engineering, or Software Engineering
- Strong expertise in Machine Learning, Data Engineering, and Cloud platforms (AWS, Azure, or GCP)
- Proven experience in leading technical teams and large-scale projects
- Experience working with enterprise-level data and AI systems
- Background in software development and system architecture
- Strong understanding of MLOps, data pipelines, and scalable architectures
- Excellent communication and stakeholder management skills
- Fluent in English
- What we offer
- Opportunity to lead high-impact AI and data transformation projects
- Exposure to enterprise clients and strategic initiatives
- Career growth into leadership and architecture roles
- A dynamic, international, and innovation-driven environment
- At Amaris Consulting, we are committed to fostering an inclusive environment where diversity is valued and respected. We promote equal opportunities and believe that diverse perspectives strengthen our teams and our ability to deliver excellence.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Docker, Kubernetes, Jenkins, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead technical discovery sessions with prospective clients to assess current application architectures, technology stacks, and modernization readiness.
- Design comprehensive AWS-based application modernization solutions including containerization (EKS, ECS, Fargate), serverless architectures (Lambda, API Gateway, EventBridge), and microservices patterns.
- Develop migration strategies (6Rs: Rehost, Replatform, Refactor, Rearchitect, Retire, Retain) tailored to customer business objectives and technical constraints.
- Create detailed solution architectures, reference architectures, and technical design documents that address scalability, resilience, security, and cost optimization.
- Architect cloud-native CI/CD pipelines using AWS CodePipeline, CodeBuild, CodeDeploy, or integration with GitLab/GitHub Actions for automated application delivery.
- Define observability and monitoring strategies leveraging CloudWatch, X-Ray, CloudTrail, and third-party APM tools for modernized applications.
- Customer Engagement Technical EvangelismDeliver executive-level and technical presentations, workshops, and proof-of-concept demonstrations to articulate the value proposition of AWS application modernization.
- Conduct application portfolio assessments and provide strategic recommendations on modernization priorities and sequencing.
- Respond to RFPs/RFIs with detailed technical proposals, solution blueprints, and effort estimations for application modernization projects.
- Serve as a trusted technical advisor to customers throughout the presales cycle, addressing technical objections and providing expert guidance on AWS best practices.
- Build and demonstrate accelerators, reference implementations, and reusable modernization patterns to shorten customer decision cycles.
- Technical Leadership CollaborationPartner with sales teams to develop account strategies, identify modernization opportunities, and qualify technical requirements for target accounts.
- Collaborate with delivery teams to ensure seamless handoff from presales to implementation, maintaining architectural integrity throughout project lifecycle.
- Work closely with AWS partner teams to leverage AWS funding programs (MAP, MRA), technical resources, and co-selling opportunities.
- Contribute to the development of NTT DATAs application modernization practice, including methodology refinement, asset creation, and capability building.
- Mentor junior architects and presales engineers on AWS technologies and solution design best practices.
- Cost Estimation Commercial SupportDevelop detailed effort estimates for modernization engagements including assessment, migration, refactoring, testing, and optimization phases.
- Create AWS infrastructure cost models and TCO analyses using AWS Pricing Calculator, Cost Explorer, and third-party tools to support business case development.
- Identify cost optimization opportunities and architect solutions with built-in FinOps principles (rightsizing, reserved instances, savings plans, spot instances).
- Education ExperienceBachelors degree in computer science, Information Technology, Engineering, or related field.
- 5 years of hands-on experience in application development, cloud architecture, or DevOps roles with demonstrated progression into presales or solution architecture.
- 3 years of direct experience with AWS services focused on compute, containers, serverless, and application integration.
- Proven track record in presales, solution architecture, or technical consulting roles supporting enterprise customers.
- Technical SkillsDeep expertise in AWS compute services: EC2, ECS, EKS, Fargate, Lambda, App Runner, Elastic Beanstalk.
- Strong knowledge of containerization technologies: Docker, Kubernetes, Helm, container registries (ECR).
- Proficiency in serverless architectures and event-driven design patterns using Lambda, API Gateway, EventBridge, Step Functions, SQS, SNS.
- Experience with application modernization patterns: strangler fig, anti-corruption layer, CQRS, event sourcing, saga pattern.
- Solid understanding of microservices architecture, API management (API Gateway, AppSync), and service mesh technologies.
- Hands-on experience with infrastructure as code: Terraform, CloudFormation, CDK, or Pulumi.
- Proficiency in CI/CD pipeline design and implementation using AWS native tools or third-party platforms (GitLab CI, GitHub Actions, Jenkins).
- Knowledge of application migration tools: AWS Application Migration Service (MGN), AWS Migration Hub, CloudEndure.
- Strong understanding of networking in AWS: VPC, Transit Gateway, PrivateLink, Route 53, CloudFront, AWS WAF.
- Experience with AWS security services: IAM, Secrets Manager, KMS, Security Hub, GuardDuty, Cognito.
- Familiarity with databases on AWS: RDS, Aurora, DynamoDB, ElastiCache, DocumentDB, and migration strategies.
- Programming/scripting proficiency in at least one language: Python, Java, Node.js, Go, or.NET.
- CertificationsAWS Certified Solutions Architect - Professional (required).
- AWS Certified DevOps Engineer - Professional (highly preferred).
- Additional AWS specialty certifications (Advanced Networking, Security, or Machine Learning) are a plus.
- Soft Skills AttributesExceptional presentation and communication skills with ability to explain complex technical concepts to both technical and non-technical audiences.
- Strong business acumen with ability to connect technical solutions to business outcomes and ROI.
- Proven ability to work under pressure in fast-paced presales environments with tight deadlines.
- Customer-centric mindset with strong relationship-building and consultative selling skills.
- Collaborative team player who thrives in cross-functional environments.
- Self-motivated learner who stays current with emerging cloud technologies and industry trends.
- Excellent written skills for creating technical proposals, architecture documents, and whitepapers.
- Language RequirementsGood in English (written and spoken) - required for customer presentations and documentation.
- Thai language proficiency is a plus for local customer engagement.
- Preferred Qualifications:Experience with large-scale enterprise application migrations (50 applications).
- Knowledge of legacy technology modernization (mainframe, AS/400, client-server applications).
- Familiarity with cloud migration assessment tools: AWS Migration Evaluator, CloudScape, RISC Networks, Cloudamize.
- Experience with multi-cloud or hybrid cloud architectures involving Azure or Google Cloud Platform.
- Knowledge of specific industry verticals: financial services, healthcare, retail, or manufacturing.
- Understanding of compliance frameworks: PCI-DSS, HIPAA, SOC 2, GDPR, and their implementation on AWS.
- Experience with AWS Well-Architected Framework reviews and remediation.
- Background in application performance optimization and troubleshooting.
- Prior experience working with AWS Partner Network (APN) Premier or Advanced Consulting Partners.
- What We Offer:Competitive salary commensurate with experience and expertise.
- Performance-based incentives tied to sales achievements.
- Comprehensive benefits package including health insurance, life insurance, and provident fund.
- AWS certification sponsorship and continuous learning opportunities.
- Access to AWS credits and sandbox environments for proof-of-concept development.
- Opportunity to work with Fortune 500 clients across diverse industries.
- Flexible hybrid work arrangement.
- Career progression pathways within NTT DATAs global organization.
- Collaborative, innovation-driven work culture with exposure to cutting-edge cloud technologies.
- Workplace type: Hybrid Working
- About NTT DATA
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ทักษะ:
Java, Software Architecture, Docker
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the end-to-end design, development, and deployment of software applications and services.
- Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration.
- Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions.
- Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security.
- Conduct code reviews, enforce coding standards, and promote continuous improvement.
- Contribute to strategic planning and roadmap development.
- Manage project timelines, delivery risks, and dependencies to ensure timely delivery.
- Drive continuous improvement in development processes and tools.
- Stay current with emerging technologies and advocate for their adoption where appropriate.
- Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
- Proven experience in software engineering, with a strong track record of leading successful projects.
- Strong proficiency in Java programming languages.
- Solid understanding of software architecture, design patterns, and system integration.
- Experience with cloud platform (AWS) and containerization (Docker, Kubernetes).
- Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices.
- Strong problem-solving, communication, and leadership skills.
- Good communication and teamwork abilities.
- Senior Associate
- Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
- Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
- We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
- You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
- LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
- Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject.
- If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and implement test strategies, test plans, and test cases.
- Perform manual and automated testing for web and backend applications.
- Develop and maintain test automation frameworks (UI & API testing).
- Execute functional, regression, integration, and performance testing.
- Identify, document, and track defects using tools like JIRA.
- Collaborate with developers and stakeholders to ensure quality throughout the SDLC.
- Contribute to CI/CD pipelines by integrating automated tests.
- Perform API testing using tools like Postman or similar.
- Ensure application performance, scalability, and reliability standards are met.
- Mentor junior QA engineers and promote best testing practices.
- ABOUT YOU
- 4-6+ years of experience in Quality Assurance or Software Testing.
- Strong experience in test automation tools (e.g., Selenium, Cypress, Playwright).
- Experience with API testing and tools such as Postman or REST clients.
- Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI).
- Knowledge of programming/scripting languages (Java, JavaScript, Python).
- Experience with Agile/Scrum environments.
- Understanding of performance testing tools (e.g., JMeter, k6) is a plus.
- Experience with SQL for data validation.
- Strong analytical and problem-solving skills.
- Good communication skills with the ability to collaborate across teams.
- Professional proficiency in English is a plus.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger
- Equal Opportunity
- Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ทักษะ:
Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Data-Driven Optimization: Analyze complex operational datasets to pinpoint inefficiencies and identify high-impact opportunities for process improvement.
- Strategic Project Support: Contribute to the design and execution of productivity-driven projects, ensuring that operational enhancements are scalable and effective.
- Performance Visibility: Develop and maintain comprehensive reports and executive dashboards to track key performance indicators (KPIs) and drive transparency across the organization.
- Cross-Functional Collaboration: Act as a key liaison between Operations, Product, Business Intelligence (BI), and Support teams to ensure seamless integration of new initiatives.
- Process Standardization: Facilitate the creation and documentation of Standard Operating Procedures (SOPs) and manage the clear communication of process updates to all relevant stakeholders.
- Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Process Architect: You enjoy deconstructing workflows and finding smarter, more efficient ways to achieve organizational goals.
- Collaborative Partner: You excel at working across departments, building strong professional relationships to solve multifaceted problems.
- Clear Communicator: You can translate technical data or complex processes into clear, concise documentation and presentations for any audience.
- Methodical Thinker: You are highly organized and disciplined, ensuring that every project and report meets the highest standards of accuracy and professional quality.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Business Development, Problem Solving, Quantitative Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
- Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Compliance, SQL, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead strategic initiatives across Supply Operations focused on process improvement, automation, compliance, and scalability.
- Identify inefficiencies, risks, and control gaps through data, operational insight, and stakeholder engagement.
- Partner with teams within and outside Supply to design and implement scalable solutions.
- Drive end-to-end execution, from problem definition and requirements gathering to testing, rollout, and impact measurement.
- Improve workflows, governance, SOPs, and controls to increase consistency and compliance.
- Define and monitor KPIs to measure operational and project performance.
- Support resolution of complex operational or system-related issues through structured root cause analysis.
- Coach team members and foster a culture of ownership, collaboration, and continuous improvement.
- Functional CompetenciesStrong operations and process improvement capability, with experience improving workflows at scale.
- Proven ability to lead complex cross-functional initiatives and deliver measurable business outcomes.
- Strong stakeholder management and collaboration skills across teams within Supply and across other functions.
- Strong business judgment and structured problem-solving skills.
- Excellent verbal and written communication skills.
- Technical CompetenciesStrong analytical skills with the ability to use data to identify issues and support decisions.
- Working proficiency in SQL and experience with BI/reporting tools.
- Ability to ramp up quickly on operational systems, CRM/workflow tools, and automation opportunities.
- Ability to translate business needs into clear requirements and support implementation.
- Leadership CompetenciesStrong ownership, accountability, and execution mindset.
- Ability to prioritize and operate effectively in a fast-paced environment.
- Collaborative, proactive, and solution-oriented.
- Ability to coach team members and align stakeholders.
- Experience in travel, OTA, e-commerce, marketplace, or other tech-enabled environments.
- Experience working with supply, partner operations, connectivity, or commercial operations teams, including partnering with Product and Engineering teams.
- Familiarity with CRM, workflow automation, or low-code/no-code tools.
- Exposure to APIs, system integrations, or operational tooling ecosystems.
- Bachelor s degree in Business, Engineering, Information Systems, Analytics, Operations, or a related field.
- 8+ years of relevant experience in operations, transformation, project management, process improvement, or automation.
- Proven track record of leading cross-functional projects with measurable business impact.
- Proven people leadership experience.
- Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead technical initiatives and contribute to solution architecture decisions
- Design, develop, and maintain scalable full-stack applications
- Build frontend applications using React, Angular, or Vue.js
- Develop backend services and RESTful APIs using Node.js and Express
- Collaborate with cross-functional teams including Product, QA, and DevOps
- Refactor and improve existing systems for scalability and maintainability
- Ensure code quality through best practices, reviews, and testing
- Optimize system performance and application reliability
- Mentor junior engineers and support technical knowledge sharing
- Work within cloud-native environments using AWS, Kubernetes, and GitOps practices
- ABOUT YOU
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 4-6+ years of experience in Full Stack Software Development
- Strong experience with frontend frameworks such as React, Angular, or Vue.js
- Strong proficiency in JavaScript and TypeScript
- Experience developing backend services using Node.js / Express
- Hands-on experience with REST APIs and microservices architecture
- Good knowledge of databases such as PostgreSQL, MySQL, MongoDB, or Redis
- Familiarity with AWS, Kubernetes, CI/CD pipelines, and GitOps workflows
- Strong analytical, communication, and problem-solving skills
- Experience mentoring or guiding technical teams is a plus
- Professional proficiency in English
- WHY AMARIS?
- Opportunity to work on innovative and large-scale software projects
- Exposure to modern cloud and full-stack technologies
- Continuous learning and career growth opportunities
- International and collaborative working environment
- At Amaris Consulting, we are committed to fostering an inclusive environment where diversity is valued and respected. We promote equal opportunities and believe that diverse perspectives strengthen our teams and our ability to deliver excellence.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design, develop, and maintain backend services using Spring Boot
- Collaborate on the design and integration of RESTful APIs
- Develop front-end components with Angular (if applicable) to create complete end-to-end solutions
- Implement and deploy applications in cloud environments (AWS)
- Apply best practices in software design, testing, and CI/CD pipelines
- Collaborate closely with product owners, QA, and DevOps teams to ensure smooth delivery
- Participate in code reviews, technical discussions, and continuous improvement initiatives
- Ensure application scalability, security, and performance optimization
- Stay up to date with emerging technologies and propose innovative solutions
- ABOUT YOU
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
- 4+ years of experience as a Software Engineer or Backend Developer
- Strong hands-on experience with Java and Spring Boot
- Familiarity with Angular, React, or other front-end frameworks (Angular preferred)
- Experience with AWS services such as EC2, S3, Lambda, or RDS
- Proficiency with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB)
- Understanding of Docker, Kubernetes, or other containerization tools is a plus
- Knowledge of CI/CD tools (Jenkins, GitLab CI, etc.) and version control (Git)
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ทักษะ:
Legal, Compliance, YouTube, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage, coach, and develop a team of People Relations consultants based in Bangkok and supporting Agoda s key office locations globally.
- Create a high-performing team environment with clear expectations for quality, responsiveness, professionalism, stakeholder experience, judgment, and documentation.
- Build team capability in case management, investigations, stakeholder advisory, process discipline, and risk identification.
- Allocate resources effectively across priorities and ensure service levels are met across varying case complexity and geographies.
- Deliver high-quality support on complex employee matters.
- Oversee and advise on complex people relations cases across Agoda, including performance concerns, misconduct, grievances, disciplinary actions, investigations, involuntary exits, and employee matters arising from organizational change.
- Ensure cases are handled fairly, consistently, pragmatically, and with appropriate sensitivity to business context, legal considerations, employee experience, and Agoda values.
- Provide guidance on case approach, documentation standards, risk areas, recommendations, and escalation points.
- Strengthen case governance, consistency, and risk management.
- Partner closely with Legal, Compliance, HR Business Partners, People leaders, and other specialist teams to ensure robust handling of sensitive and high-risk matters.
- Establish and maintain strong case governance practices, including intake, triage, ownership, escalation, documentation, and closure standards.
- Ensure globally consistent principles and quality standards while allowing for local legal and cultural requirements.
- Partner with Booking Holdings Global Investigation Services and internal stakeholders to ensure investigations are impartial, well-governed, and executed to a high standard.
- Enable better manager decisions and people management practices.
- Coach and support managers in handling difficult employee situations early, effectively, and constructively.
- Help improve manager effectiveness in performance conversations, conduct management, feedback, documentation, and decision quality.
- Identify recurring capability gaps, patterns of poor practice, or policy/process confusion and translate them into practical improvement opportunities for the broader People team and the business.
- Use data and insight to improve outcomes.
- Analyze case trends and adjacent people data to identify themes, root causes, risk areas, and opportunities for intervention.
- Translate insights into clear recommendations for policy updates, manager enablement, training, process improvements, or changes to service delivery.
- Connect people relations insights to broader organizational themes such as employee experience, attrition, engagement, organizational health, and leadership effectiveness.
- Help build a scalable and effective People Services model.
- Contribute to the design and continuous improvement of Agoda s global People Services operating model by strengthening how complex employee matters are managed end-to-end.
- Improve workflows, templates, reporting, knowledge management, service standards, and interfaces with other People teams.
- Help clarify roles and handoffs across People Relations Services, HRBPs, COEs, Legal/Compliance, and shared People operations teams to improve effectiveness and employee/manager experience.
- Bachelor s degree in human resources, Law, Business, Psychology, or a related field.
- Typically, 7-10+ years of relevant experience in employee relations, HR business partnering, labor/employment advisory, investigations, or related People functions.
- Strong hands-on experience managing complex and sensitive employee matters with sound judgment and strong attention to quality and risk.
- Demonstrated experience leading, coaching, or developing others, with the ability to build team capability and performance.
- Strong understanding of employment law concepts, case management principles, disciplinary approaches, investigations, and performance-related processes.
- Experience working across multiple countries, cultures, and stakeholder groups in a global and fast-paced organization.
- Ability to balance consistency and compliance with pragmatism, employee experience, and business needs.
- Strong analytical and critical thinking skills, including the ability to identify trends, connect issues, and turn insights into practical action.
- Excellent communication, influencing, and stakeholder management skills, with the ability to build trust and challenge constructively.
- Strong operating discipline, attention to detail, and ability to manage ambiguity, pace, and competing priorities.
- High levels of discretion, confidentiality, and professionalism.
- Fluency in written and spoken English.
- Experience in a centralized, regional, or global People Services / HR operations environment.
- Experience in a technology, internet, digital, or other high-growth international business.
- Familiarity with restructuring, organizational change, or workforce transition support.
- Experience improving service delivery models, case management frameworks, governance, or reporting.
- Strong curiosity and a willingness to challenge existing practices to improve outcomes.
- Multicultural experience and the ability to work effectively across diverse environments and management styles.
- Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Business Development, Contracts, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in digital media, sales, marketing, or product roles.
- Experience working with digital organizations.
- Experience identifying and recommending scalable solutions to improve customer strategy, and working with senior leadership.
- 10 years of experience in a sales-focused business development or account management role, specifically within the influencer marketing and social advertising sectors.
- Experience managing relationships with holding companies or influencer marketing agencies (IMAs), with a deep understanding of their services, structures, and decision-making processes.
- Experience identifying, negotiating, and closing brand deals and advertising contracts.
- Understanding of the social landscape, social partners, and their products, including how to apply AI-driven tools and products to support sales, measurement, and processes, while connecting with internal stakeholders to support with feedback.
- This team is to enable our creative and creator partners to produce lighthouse advertising that accelerates business growth, creates a sense of pride in Southeast Asia, and fuels an enduring desire to partner with Google.
- In this role, you will enable influencer marketing agencies to capture the full value of YouTube s creator ads solutions. You will be responsible for a portfolio of agencies, driving growth through enablement and rollout of creator ads solutions. You'll drive growth, build relationships, and identify and convert sales opportunities within the digital advertising space. You will supercharge our creator ecosystem on YouTube and drive adoption of Google's advertising solutions by connecting with agency partners and helping them build successful brand-creator campaigns. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage proactively with agencies and IMAs to drive the adoption and use of Google advertising products within influencer marketing campaigns and deliver on sales and deals pacing goals.
- Work closely with agency partners to help them have the capabilities, integrations, and solutions to drive forward creator related advertising with YouTube.
- Work across various teams at Google including our sales and YouTube partnerships team to ensure the success of influencer ads programs through our partner agencies.
- Identify and pursue new opportunities to expand YouTube's influencer and creator ecosystem.
- Be an expert on Google's advertising solutions, demonstrating their value within creator related ad solutions.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Finance, SAP, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform end-to-end BPI across finance processes including P2P, O2C, R2R, and H2R.
- Conduct current-state (AS-IS) process assessments and design future-state (TO-BE) processes.
- Identify inefficiencies, control gaps, and automation opportunities.
- Develop SOPs, process maps, and control frameworks.
- Finance Transformation & Shared Services.
- Support finance transformation programs including operating model redesign.
- Identify and quantify FTE savings and productivity improvements through process standardization, shared services migration, and automation.
- Assist in Shared Service Center (SSC) setup, transition, and stabilization.
- Design service catalogs, SLAs, KPIs, and governance models for SSC operations.
- Support transition of finance activities from local teams to shared services.
- Costing & Operating Model Design.
- Design and validate costing models for finance operations and shared services.
- Support activity-based costing (ABC) and chargeback models.
- Analyze cost drivers and support business cases for transformation initiatives.
- SAP Implementation Support (PMO & QA).
- Provide PMO support for SAP implementations (S/4HANA or ECC).
- Track project milestones, risks, issues, and dependencies.
- Support quality assurance (QA) by validating process design, configurations, and test scenarios.
- Ensure business requirements are correctly translated into SAP solutions.
- Automation & Digital Enablement.
- Identify and design automation solutions (AI, RPA, workflow, analytics) for business process improvement.
- Support automation use-case development, testing, and deployment.
- Collaborate with IT and automation teams to ensure scalable solutions.
- Stakeholder & Client Management.
- Work with client finance, IT, and transformation teams.
- Prepare client-ready presentations, dashboards, and status reports.
- Support change management and business adoption activities.
- Skills and attributes for success.
- Core Skills.
- Analytical Skills - Ability to analyze data, identify patterns, and support problem-solving across business and finance processes.
- Process Understanding - Basic understanding of end-to-end business processes (P2P, O2C, R2R) and how activities link to outcomes.
- Research Skills - Strong ability to research business topics, best practices, and process benchmarks, and synthesize findings into insights.
- Business Requirements Gathering - Ability to gather, document, and validate business requirements through discussions, workshops, and interviews.
- Presentation & Communication Skills - Capable of preparing and delivering clear, structured presentations for internal and client stakeholders.
- Tools & Technical Skills.
- Microsoft PowerPoint - Strong skills in creating structured, professional, and client-ready presentations.
- Microsoft Excel - Basic to intermediate skills in data analysis, calculations, and reporting.
- Ways of Working.
- Adaptability & Learning Mindset - Open to change, new ideas, and continuous learning in a fast-paced transformation environment.
- Flexibility - Comfortable working across different tasks, projects, and business areas.
- Attention to Detail - Careful and accurate when working with data, documentation, and deliverables.
- Collaboration Skills - Ability to work effectively with team members, stakeholders, and cross-functional teams.
- To qualify for the role you must have.
- Thai nationality.
- Bachelor s or Master s in Accounting, Business Administration, AIS, MIS, IT, Industrial Engineering or other business-related roles.
- Fluency in English and Thai.
- A minimum of 5 years of experience in business / management consulting, strategy implementation or project management related to initiative implementation. New graduated are also welcome!.
- Strong academic foundation with interest in business process improvement, finance transformation, and digital enablement.
- Internship, university projects, or coursework related to process improvement, data analysis, or business analysis is an advantage.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Power BI, SQL, Analytical Thinking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integrity: Be honest and ethical | Do what is right.
- Excellence: Hold ourselves to high standards | Be thoughtful, thorough, and disciplined.
- Care: Be respectful and inclusive | Look after each other | Contribute to the well-being of our communities and the environment.
- Courage: Take initiative and make a difference | Think boldly and act with conviction | Take personal ownership.
- Resilience: Be determined and persevere | Be purposeful and steadfast in our principles.
- Develop data products by implementing robust data models and transforming raw data into trusted, reusable datasets using DBT and Snowflake.
- Design and implement scalable logical and physical data models following enterprise standards.
- Monitor and optimize data deployment and production workflows to ensure data quality, integrity, consistency, and reliable performance across multiple sources.
- Support data visualization dashboards using Power BI, ensuring accuracy for stakeholders.
- Analyze business data requirements and translate them into technical specifications and solutions.
- Maintain clear documentation for data pipelines, processes, and workflows.
- Skills and Qualifications.
- Bachelor s degree or higher in Computer Engineering, Computer Science, IT, or related fields.
- 0-5 years of experience as a Data Engineer or related roles.
- Strong SQL skills and experience with data modeling (e.g., star schema).
- Hands-on experience or familiarity with Snowflake, DBT, Azure, ADF, and GitHub workflows.
- Strong analytical thinking, problem solving ability, quick learning capability, and a growth mindset.
- Excellent written and verbal communication skills and ability to work collaboratively in team environments.
- Fluent in English (TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+).
- Snowflake certifications (SnowPro Core, SnowPro Advanced - Data Engineer).
- DBT certifications (Analytics Engineering, DBT Architect).
- Azure certifications (AZ 900, DP 900).
- Experience with data warehouse technologies (e.g., Snowflake, HANA).
- Experience with programming languages for data manipulation (e.g., Python).
- Experience with version control and CI/CD (e.g., Git, GitHub, GitHub Workflows).
- Experience with cloud platforms (AWS, Azure, Google Cloud).
- Experience or knowledge of Agile methodologies.
- Experience with Qlik Replicate, NiFi, Fivetran).
- Experience with programming skills in languages such as Python, or Java.
- English language (TOEIC, TOEFL, IELTS) - Score with over 2 years is valid to upload.
- Education Transcript, Certificates - both Bachelor s and Master s Degree (if any).
- Military Documents ( สด.8 หรือ สด. 43 ) - for male only.
- Your benefits.
- An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
- Competitive benefits and compensation.
- Premium medical health plan & life insurance Full coverage OPD (for actual reasonable amount necessary for treatment).
- Limit out-of- pocket for IPD.
- Dental fee coverage.
- Annual medical check-up.
- Provident fund contribution rate 5% to 15% of salary.
- Contribution 5% of salary to employee savings plan.
- Housing loan subsidy.
- Workplace flexibility.
- 10 to 20 days annual vacation.
- 5 days personal business leave Special occasion leaves e.g. Birthday, Wedding or Graduation.
- Skills training & development program.
- Tuition assistance.
- Eligibility and details may vary according to work location, service year and conditions in each program/plan.
- Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law.
- Application Process.
- Please be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process here.
- For more information about business solicitation and recruiting scams, please click here.
- We thank you for your interest in ExxonMobil. .
- Stay connected with us.
- Learn more at our website.
- Follow us onLinkedIn and X.
- Like us on Facebook.
- Subscribe our channel at YouTube.
- Equal Opportunity Employer.
- ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
- Corporate Separateness Statement.
- Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
- Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
- Functional Skills.
- Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
- Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
ทักษะ:
Automation, Java, Python
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Integrity: Be honest and ethical | Do what is right.
- Excellence: Hold ourselves to high standards | Be thoughtful, thorough, and disciplined.
- Care: Be respectful and inclusive | Look after each other | Contribute to the well-being of our communities and the environment.
- Courage: Take initiative and make a difference | Think boldly and act with conviction | Take personal ownership.
- Resilience: Be determined and persevere | Be purposeful and steadfast in our principles.
- Develop, unit test/test automation, and maintain software applications.
- Collaborate with cross-functional teams to define, design, consult and ship new features.
- Write clean, scalable, and efficient code.
- Troubleshoot, debug, and upgrade existing software.
- Participate in code reviews and provide constructive feedback.
- Skills and Qualifications.
- Bachelor s degree or higher in Computer Engineering, Computer Science, or IT-related fields.
- Fluent in English: TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+.
- Proficiency in programming languages such as Java, Python, C++ or C#,.NET or JavaScript/TypeScript.
- Experience with software development frameworks and tools (e.g., Spring, Django, React, Git or GitHub, DevOps principal).
- Cloud Technology platform (preferably Azure, AWS).
- Strong analytical skill, problem-solving skill and attention to detail.
- Excellent written and verbal communication and teamwork abilities.
- Self-motivated, able to work independently, and skilled at managing schedules for time-sensitive projects.
- Understanding of network topologies and common network protocols and services (e.g., DNS, HTTP(S), SSH, FTP, SMTP).
- CI/CD Pipelines: Experience in build, test, and deploy processes (preferably GitHub Actions/Workflows).
- API & Integration: Development of Web/RESTful services, APIs, and API Management (APIM).
- APIs security best practices and Modern Authentication (e.g. OAuth2, OIDC) plus experience debugging production issues.
- Software Testing (Unit testing, Integration testing).
- Experience or exposure to Infrastructure as Code (IaC) tools like Terraform.
- Experience or exposure to AI technologies (e.g., integrating AI APIs, building AI-driven features, prompt engineering, GitHub Copilot).
- English language (TOEIC, TOEFL, IELTS) - Score with over 2 years is valid to upload.
- Education Transcript, Certificates - both Bachelor s and Master s Degree (if any).
- Military Documents ( สด.8 หรือ สด. 43 ) - for male only.
- Your benefits.
- An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
- Competitive benefits and compensation.
- Premium medical health plan & life insurance Full coverage OPD (for actual reasonable amount necessary for treatment).
- Limit out-of- pocket for IPD.
- Dental fee coverage.
- Annual medical check-up.
- Provident fund contribution rate 5% to 15% of salary.
- Contribution 5% of salary to employee savings plan.
- Housing loan subsidy.
- Workplace flexibility.
- 10 to 20 days annual vacation.
- 5 days personal business leave Special occasion leaves e.g. Birthday, Wedding or Graduation.
- Skills training & development program.
- Tuition assistance.
- Eligibility and details may vary according to work location, service year and conditions in each program/plan.
- Please note benefits may be changed from time to time without notice, subject to the direction and discretion of the Company and/or applicable law.
- Application Process.
- Please be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process here.
- For more information about business solicitation and recruiting scams, please click here.
- We thank you for your interest in ExxonMobil. .
- Stay connected with us.
- Learn more at our website.
- Follow us onLinkedIn and X.
- Like us on Facebook.
- Subscribe our channel at YouTube.
- Equal Opportunity Employer.
- ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
- Corporate Separateness Statement.
- Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
- Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
- Functional Skills.
- Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
- Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Problem Solving, Quantitative Analysis, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor Degree preferred.
- Proficiency in English (spoken and written).
- Significant experience in a complex fast paced environment.
- Minimum 1 year of prior relevant people management experience.
- Knowledge of basic KPIs (Shrinkage, Productivity, CSAT).
- Ability to work across shifts and also support the team training and quality.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Excellent written and verbal communication skills.
- Passion for ensuring an excellent user experience.
- Responsibilities:Provide mentorship, guidance and career development to members of your team.
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
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