เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Continuous Integration, System Administration, Software Development, Project Management, Automation

ประเภทงาน:

งานประจำ

• Take on a new challenge and apply your cybersecurity and software development expertise in a cutting-edge field. You'll work alongside collaborative and innovative teammates.
• You'll play a key role in designing, developing, and maintaining cybersecurity software solutions that ensure secure and reliable communications in railway systems. Day-to-day, you'll work closely with teams across the business (engineering, cybersecurity, and project management teams), oversee product integration efforts, and produce ...
• You'll specifically take care of developing and integrating new features for the Security Gateway (SGTW) product, but also ensure its scalability, reliability, and maintainability through proactive maintenance activities.
• Designing, developing, and integrating new features and enhancements for the Security Gateway (SGTW) product.
• Ensuring software scalability, reliability, and maintainability through corrective and preventive maintenance.
• Diagnosing and remediating software defects, anomalies, and cybersecurity vulnerabilities.
• Developing and maintaining automation tools, scripts, and frameworks for build, testing, and deployment processes.
• Producing and maintaining technical documentation, including functional specifications, technical notes, and test procedures.
• Designing, executing, and maintaining unit, integration, and system-level testing to ensure software quality and performance.
• Delivering project objectives while meeting Quality, Cost, and Delivery (QCD) commitments.
• All about you.
• Bachelor's degree in Computer Engineering, Software Engineering, Telecommunications Engineering, Computer Science, or a related field.
• Strong understanding of software development principles, methodologies, and the Software Development Life Cycle (SDLC).
• At least 2 years of professional experience in software development, automated testing development, or related engineering roles.
• Proficiency in, or strong interest in developing with, technologies such as PHP, Python, Rust, and Bash/Shell scripting.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) tools, preferably GitLab CI.
• Strong knowledge of Linux operating systems, including system administration, service management, troubleshooting, and debugging.
• Good understanding of networking technologies and cybersecurity principles.
• Knowledge of FreeBSD is considered a strong advantage.
• Ability to work effectively in a regulated industrial environment with a strong focus on cybersecurity, reliability, and compliance.
• Enjoy stability, challenges, and a long-term career free from boring daily routines.
• Work with advanced cybersecurity solutions for railway communications.
• Collaborate with cross-functional teams and supportive colleagues.
• Contribute to innovative projects that make a tangible impact on global mobility.
• Utilise our inclusive and dynamic working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning programs.
• Progress towards roles such as Senior Software Engineer, Cybersecurity Specialist, or Technical Lead.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
• You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!.
• Important to note.
• As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
• LI-NS1.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Continuous Integration, System Administration, Software Development, Automation, Leadership Skill

ประเภทงาน:

งานประจำ

Req ID:525724 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Security Gateway Software Architect in Bangkok we're looking for? Your future role Take on a new challenge and apply your software deve ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Leadership Skill, Mandarin, English, Arabic

ประเภทงาน:

งานประจำ

• Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
• Lead prospect and client meetings, clearly articulating Hex Trust's value proposition and capturing feedback for continuous improvement.
• Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
• Work with Marketing Team to identify and support activities designed to attract and activate client base.
• Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
• Deliver best-in-class, white-glove service - positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
• KPIs: No. of clients, Revenue, Assets on Platform, Net New Money.
• 5-15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
• Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
• Strong knowledge of financial markets and investment products; digital asset familiarity required.
• Proven ability to deliver high-touch, client-first service in a demanding environment.
• Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
• Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
• Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
• Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
• As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they're best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
• Heart.
• Empowerment.
• Xcellence.
• Competitive Salaries & Bonuses.
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.).
• Access to Corporate Discounts and exclusive Employer Perks.
• Medical & Retirement Plans.
• Professional Learning and Development Opportunities.
• Elevate your work using cutting-edge technology.
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam.
• Regular company & social events.
• Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

ทักษะ:

Project Management, Architecture, Negotiation, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Lead, coach and develop the regional Pre-Sales, Customer Onboarding and Technical Account Management teams.
• Set and track team objectives aligned to customer success and business goals.
• Build a high-performance culture through regular 1:1s, feedback, coaching and development.
• Develop scalable operating models, playbooks and best practices across Pre-Sales, Delivery and TAM.
• Identify and remove operational bottlenecks to improve team efficiency and customer responsiveness.
• Monitor customer health, adoption, KPIs and account risks, providing regular reporting to the VP Global Solutions Delivery.
• Identify and develop tools that improve internal processes and customer engagement.
• Strategic Pre-Sales & customer engagement.
• Lead technical engagement for strategic and complex opportunities alongside Sales leadership.
• Own regional qualification criteria and prioritisation for Pre-Sales engagements.
• Partner with Product, Marketing and the Pre-Sales Centre of Excellence to adapt global strategies to the APAC market.
• Lead technical discovery with strategic customers, understanding their technical, functional and security requirements.
• Represent Trustonic at industry conferences, technical forums and customer events.
• Use customer and market insight to identify competitive risks, common technical blockers and opportunities to influence Product and Engineering roadmaps.
• Customer delivery & technical leadership.
• Act as a senior technical advisor across Trustonic's services and solutions.
• Support complex customer onboarding and implementation programmes, ensuring successful delivery with available resources.
• Build strong relationships with strategic customers and understand their technology strategies and business objectives.
• Oversee customer engagement across the lifecycle, from Pre-Sales and onboarding through to adoption, growth and technical support.
• Manage and coordinate technical escalations, working closely with Commercial, Product, Engineering and Delivery teams.
• Ensure the regional team is kept up to date with Telecoms Platform product updates, best practices and relevant training.
• Help reduce time-to-revenue by improving qualification, handovers, onboarding and delivery processes.
• Who you are.
• A strategic, technically strong and customer-focused leader who enjoys solving complex problems, developing people and building strong relationships with customers.
• You're equally comfortable leading a team, discussing technical architecture with engineers, working through complex customer challenges and influencing senior stakeholders.
• You bring structure to complex environments and enjoy finding ways to make teams more effective. You're proactive, curious and commercially aware, with the ability to balance the needs of customers, your team and the wider business.
• You're comfortable operating in a fast-moving international environment where priorities evolve and collaboration across regions is essential.
• What makes you, you.
• Experience.
• Experience leading Pre-Sales, Solutions Delivery, Customer Onboarding, Technical Account Management or similar technical customer-facing teams.
• Strong experience managing and developing technical teams.
• Proven experience working with strategic enterprise customers and complex customer relationships.
• Experience planning and delivering multiple complex customer rollouts, often with limited resources.
• Experience working in a SaaS and/or System Integration environment.
• Strong experience with API integrations and technical solution delivery.
• Experience working with secure systems and technologies, ideally including device locking.
• Experience with OEM integration, software update management and device security.
• Experience working within the smartphone, telecoms or wider mobile ecosystem would be highly desirable.
• Knowledge & Skills.
• Strong technical and commercial understanding of customer solution delivery.
• Excellent stakeholder management and communication skills, with the ability to simplify complex technical concepts.
• Strong influencing, negotiation and mediation skills.
• Ability to motivate and drive progress across teams without direct authority.
• Strong problem-solving skills and a practical, creative approach.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities.
• Experience with project management tools such as Wrike and customer platforms such as Zendesk would be beneficial.
• An understanding of AI and Agentic AI and their potential application in a technical/customer environment.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience working across APAC markets, particularly India, Pakistan, Malaysia, Philippines or Indonesia.
• Experience in the telecoms industry or smartphone ecosystem.
• Experience with device locking technologies and OEM environments.
• Undergraduate degree or equivalent level of skill, experience and knowledge.
• Experience and knowledge in Computer Science and Information & Technology.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Project Management, Problem Solving, Leadership Skill, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Act as the technical champion and trusted advisor for your assigned customers.
• Build strong relationships with key customer stakeholders and understand their technology strategies, priorities and business objectives.
• Develop a strong understanding of the Telecoms Platform, including common use cases and best practices, to guide customers effectively.
• Lead technical discussions around incidents, risks, trade-offs and solution decisions.
• Provide technical advice and guidance on implementation, deployment and operation of Trustonic solutions.
• Help customers maximise adoption, satisfaction and value from Trustonic technology.
• Technical support & problem solving.
• Take ownership of complex customer issues, ensuring they are properly investigated, prioritised and resolved.
• Validate reported problems and understand their business impact.
• Coordinate the right internal teams to resolve technical challenges effectively.
• Keep customers informed with clear and proactive communication throughout the resolution process.
• Lead Root Cause Analysis reviews and retrospective sessions where appropriate.
• Develop an understanding of technology spanning mobile handsets, OEM integrations, secure firmware and customer systems.
• Customer adoption, growth & product alignment.
• Understand customer requirements and technology roadmaps, identifying gaps, risks and opportunities.
• Support customer onboarding and implementation alongside the Solutions Delivery team.
• Maintain visibility of customer OEM roadmaps, integration plans and testing activities.
• Identify competitive risks and share relevant insights with Sales and Product teams.
• Support customers in upgrading their implementations to take advantage of new functionality.
• Communicate new Trustonic features and capabilities, helping customers understand their value.
• Share customer successes, challenges and feedback across Trustonic to help shape our products and services.
• Account performance & customer outcomes.
• Work with Commercial and Partnership teams to conduct regular customer reviews.
• Monitor customer satisfaction, KPIs and adoption to ensure customers are achieving their objectives.
• Support the development of measurable customer and device growth plans.
• Ensure service configurations are maintained to a high standard, including security best practices.
• Capture customer feedback and ensure it reaches the right internal teams.
• Create and manage Corrective Action Plans where required, working with stakeholders to drive issues through to resolution.
• Who you are.
• A customer-focused technical expert who enjoys solving complex problems and building trusted relationships.
• You're comfortable working directly with customers, understanding their challenges and translating technical requirements into practical solutions. You can have detailed technical conversations with engineers and technical teams, while also explaining complex topics clearly to a wider business audience.
• You're proactive, curious and tenacious. You enjoy taking ownership, finding solutions and working collaboratively across teams to deliver great customer outcomes.
• You thrive in a dynamic international environment where technology and customer requirements are constantly evolving.
• What makes you, you.
• Experience.
• Experience working in Technical Account Management, Customer Success Engineering, Solutions Engineering, Technical Consulting or a similar customer-facing technical role.
• Proven experience managing technical relationships with strategic customers.
• Experience working within the smartphone, mobile, telecoms or SaaS ecosystem.
• Strong experience working with secure systems and technologies.
• Strong API integration experience.
• Experience working with complex customer implementations and technical environments.
• Experience with OEM integration, software update management and device security.
• Experience within device manufacturing operations would be beneficial.
• Experience with device locking technologies would be highly desirable.
• Knowledge & Skills.
• Strong understanding of SaaS platforms and technical solution delivery.
• Proficiency in API integrations, webhooks and cloud-based platform architectures.
• Ability to create end-to-end designs across multiple technologies and domains.
• Strong customer relationship and stakeholder management skills.
• Ability to communicate complex technical concepts clearly to technical and non-technical audiences.
• Strong problem-solving skills with a creative and pragmatic approach.
• Ability to manage multiple priorities and work effectively with international customers and distributed teams.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience with first-party locking solutions such as Samsung Knox Guard, Google DLC or Transsion Paytrigger.
• Knowledge of AI and Agentic AI.
• Experience using Aha! for requirements gathering and sharing.
• Experience with Wrike or similar project management tools.
• Familiarity with JIRA or Zendesk.
• Experience in the telecoms industry or wider smartphone ecosystem.
• Undergraduate degree or equivalent level of skill, experience and knowledge in Computer Science and Information & Technology.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Project Management, Automation, Leadership Skill, Python, English

ประเภทงาน:

งานประจำ

• Lead, coach and mentor the Technical Operations Engineer team, creating a culture of accountability, learning and continuous improvement.
• Manage daily workloads, prioritisation and resource allocation to ensure service requests are completed efficiently.
• Monitor SLAs, KPIs and operational performance, identifying issues and taking action to improve results.
• Act as the primary point of contact for operational escalations, coordinating with Technical Support where more complex troubleshooting is required.
• Provide clear reporting and insights to senior management on operational performance, key issues and improvement opportunities.
• Ensure the team consistently follows agreed processes, SOPs and operational standards.
• Device testing, certification & provisioning.
• Oversee device testing and certification workflows, ensuring work is completed accurately and on time.
• Ensure operational checklists and SOPs for provisioning, configuration, account creation and maintenance are accurate and consistently followed.
• Support testing of new product releases and help ensure the team remains up to date with Trustonic products and technologies.
• Understand how operational activities impact the wider customer and production lifecycle.
• Maintain a high level of attention to detail, recognising the importance of accuracy across device testing and customer operations.
• Process improvement & automation.
• Work with Technical Support and Process Optimisation teams to identify opportunities to improve operational efficiency.
• Help introduce scalable, digital-first processes and automation to reduce manual effort.
• Explore and adopt GenAI tools that can improve operational workflows and team productivity.
• Continuously review processes and identify opportunities to improve quality, efficiency and customer outcomes.
• Maintain up-to-date operational documentation and ensure consistent adoption across the team.
• Customer support & knowledge management.
• Ensure customer service requests are handled efficiently, accurately and within agreed SLAs.
• Provide timely updates and manage customer expectations throughout the resolution process.
• Communicate technical information clearly to customers and internal stakeholders.
• Create, maintain and improve knowledge articles and customer-facing documentation across Confluence, Zendesk and other knowledge platforms.
• Use Knowledge Centred Support (KCS) principles to capture and share knowledge generated through operational activities.
• Support effective handovers between Technical Operations and Technical Support teams.
• Who you are.
• A technically capable and operationally focused leader who enjoys making things work better.
• You're comfortable managing a busy operational environment, balancing competing priorities and making sure work gets completed accurately and on time. You know how important attention to detail is when operational activities can directly impact customers and production.
• You're also a people leader who enjoys coaching and developing others. You lead by example, take ownership when things go wrong and look for ways to improve rather than simply accepting the status quo.
• You're curious about technology and enjoy finding smarter, more scalable ways of working - including through automation and AI.
• What makes you, you.
• Experience.
• Experience in technical operations, provisioning, technical support or a similar operational environment.
• Experience leading, mentoring or managing a technical operations or support team.
• Experience managing SLAs, KPIs and operational performance.
• Experience working with high-volume service requests or ticket queues.
• Experience working within a SaaS or technology environment.
• Experience with device testing, certification, provisioning or customer lifecycle processes would be highly beneficial.
• Experience working with mobile technologies or mobile devices would be advantageous.
• Knowledge & Skills.
• Strong technical understanding of SaaS operational environments and customer lifecycle processes.
• Experience with SQL databases, APIs, Git, Linux, SSH keys and certificates.
• Basic scripting knowledge using Bash and/or Python.
• Experience using ticketing, project management and documentation tools such as JIRA, Zendesk and Confluence.
• Strong understanding of operational processes, documentation and knowledge management.
• Excellent communication skills, with the ability to explain technical issues clearly to different audiences.
• Strong problem-solving and organisational skills.
• Ability to prioritise effectively and manage competing workloads.
• Strong coaching, mentoring and team leadership skills.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience with mobile device testing and certification.
• Experience with device provisioning or configuration.
• Knowledge of Knowledge Centred Support (KCS) methodologies.
• Experience introducing automation or digital-first operational processes.
• Experience using AI or GenAI tools to improve operational efficiency.
• Experience working within a global, distributed technology organisation.
• Bachelor's Degree or equivalent experience.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Automation, Python, Cloud Computing, Bash, English

ประเภทงาน:

งานประจำ

• Execute mobile device testing and certification, ensuring devices meet Trustonic's quality and operational standards.
• Create, configure and maintain customer accounts and OEM tenant setups.
• Complete provisioning activities and lifecycle updates for new and existing customers.
• Process short, low-complexity customer service requests within agreed SLAs.
• Follow operational checklists and runbooks carefully to ensure accuracy and minimise rework.
• Identify and flag issues, deviations or bottlenecks that could impact operational performance.
• Automation & continuous improvement.
• Become an early adopter and tester of new automated workflows, scripts and GenAI tools.
• Help test solutions designed to reduce manual effort, such as ticket triage and automated summaries.
• Provide feedback to Technical Operations and Process Optimisation teams to help improve new tools and processes.
• Stay curious and continue developing your technical skills as Trustonic's products and technology evolve.
• Documentation & knowledge sharing.
• Maintain and update operational documentation and Standard Operating Procedures.
• Contribute to Knowledge Centred Support (KCS) practices by capturing and sharing useful knowledge.
• Help ensure documentation remains accurate, practical and easy for others to follow.
• Work with tools such as Zendesk and JIRA to manage operational requests.
• Customer service & collaboration.
• Complete customer requests accurately and within agreed SLAs.
• Communicate clearly and professionally with customers and internal teams.
• Provide timely updates where required and ensure tasks are followed through to completion.
• Work collaboratively with Technical Operations, Technical Support and other teams to resolve issues and improve the customer experience.
• Be flexible when required, including occasional extended or weekend working.
• Who you are.
• You're a technically curious, detail-oriented and reliable problem solver who enjoys learning and getting things right.
• You understand that operational work may look straightforward, but accuracy and attention to detail are critical when you're working with customer accounts, devices and production environments.
• You're comfortable following processes and technical instructions, but you're also someone who will speak up when something doesn't look right or when you see an opportunity to improve how things are done.
• You're excited by technology and keen to develop your skills, particularly around automation, AI and mobile technologies.
• What makes you, you.
• Experience.
• Experience in technical support, NOC, technical operations, device testing, provisioning or a similar environment.
• Experience working in a high-volume, fast-paced and SLA-driven environment.
• Experience using ticketing or service management tools such as Zendesk or JIRA.
• Recent graduates or junior engineers with strong technical fundamentals and a willingness to learn are encouraged to apply.
• Knowledge & Skills.
• Basic understanding of SaaS or cloud-based platforms.
• Ability to follow technical instructions, runbooks and operational processes accurately.
• Strong attention to detail and a disciplined approach to documentation.
• Basic understanding of APIs.
• Basic scripting knowledge in Bash and/or Python would be beneficial.
• Understanding of mobile technologies and mobile device testing would be advantageous.
• Familiarity with KCS or other documentation methodologies would be a plus.
• Strong communication skills and a customer-focused approach.
• Fluent English, both written and spoken.
• Technician or Technologist certification.
• Bachelor's Degree or equivalent experience.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Architecture, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Partner with Sales teams throughout the sales cycle, providing technical expertise and guidance.
• Lead technical discovery sessions to understand customer requirements, use cases and business objectives.
• Deliver tailored product demonstrations and technical presentations.
• Design end-to-end solutions across multiple technologies and domains.
• Develop technical proposals covering solution architecture, integrations, implementation requirements and risks.
• Support technical qualification and identify potential risks early in the sales process.
• Help position Trustonic solutions against competitors and alternative technologies.
• Customer & stakeholder engagement.
• Build trusted technical relationships with customers, partners and vendors across the APAC region.
• Translate complex technical concepts into clear, compelling conversations for both technical and non-technical audiences.
• Provide technical guidance and support throughout the sales process, including objection handling and technical Q&A.
• Influence and align stakeholders across Sales, Product, Engineering and Delivery.
• Support customer meetings, industry conferences, technical forums and events.
• Delivery & customer success.
• Work with Product and Professional Services to scope delivery requirements and Proof of Concept opportunities.
• Ensure technical requirements, solution designs and risks are clearly handed over to Delivery teams.
• Support customers through the transition from sales into implementation.
• Provide technical guidance throughout the customer lifecycle and help resolve complex customer challenges.
• Help reduce time-to-revenue by ensuring opportunities are well qualified and technically ready for delivery.
• Innovation & continuous improvement.
• Identify tools and processes that improve customer engagement and internal efficiency.
• Explore opportunities to use AI and emerging technologies to improve technical pre-sales activities.
• Share customer insights and requirements with Product and other internal teams.
• Contribute to improving our pre-sales processes, documentation and ways of working.
• Who you are.
• You're a technically curious and commercially minded Sales Engineer who enjoys solving complex problems and helping customers understand how technology can address their business needs.
• You're confident engaging with technical teams and senior stakeholders, and can turn complex requirements into clear, practical solutions. You're also comfortable working in a fast-paced, international environment where priorities can change and collaboration is essential.
• You're proactive, organised and tenacious, with a genuine interest in technology and emerging trends.
• What makes you, you.
• Experience.
• Experience in Sales Engineering, Pre-Sales, Solutions Engineering, Technical Consulting or a similar customer-facing technical role.
• Experience working within the smartphone, mobile, telecoms or SaaS ecosystem.
• Experience with enterprise customers and complex technical relationships.
• Strong experience in solution design and technical consulting.
• Experience working with secure systems and technologies.
• Strong knowledge of APIs, webhooks and cloud-based architectures.
• Experience working in a SaaS environment.
• Experience with device manufacturers or the device manufacturing ecosystem would be beneficial.
• Experience with device locking technologies would be highly desirable.
• Knowledge & Skills.
• Strong technical discovery, solution design and consultative selling skills.
• Ability to create end-to-end solutions spanning multiple technologies.
• Excellent presentation and product demonstration skills.
• Strong communication and stakeholder management skills, with the ability to simplify complex topics.
• Strong problem-solving skills and a practical, creative approach.
• Ability to influence and drive progress across teams without direct authority.
• Highly organised, proactive and able to manage multiple priorities.
• Comfortable working with international customers, partners and colleagues.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience with first-party locking solutions such as Samsung Knox Guard, Google DLC or Transsion Paytrigger.
• Experience using AI to develop tools or improve technical workflows.
• Familiarity with Zendesk, Aha!, Confluence or Notion.
• Knowledge of the telecoms industry or device manufacturing operations.
• Undergraduate degree or equivalent level of skill, experience and knowledge in Computer Science and Information & Technology.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Problem Solving, Architecture, Leadership Skill, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Lead, coach and develop a regional team of Technical Account Managers.
• Set and track individual and team objectives aligned to customer success and business goals.
• Conduct regular 1:1s and performance reviews, providing structured feedback and development opportunities.
• Build a high-performance culture focused on customer outcomes and continuous improvement.
• Develop scalable TAM operating models, playbooks and best practices across technical support and account growth.
• Identify and remove operational bottlenecks to improve team efficiency and responsiveness.
• Monitor team health, customer risks, adoption and performance metrics, providing regular reporting to leadership.
• Work closely with Pre-Sales and Delivery teams to share customer insights and identify expansion opportunities.
• Strategic customer partnership.
• Act as a senior technical advisor and customer champion across Trustonic solutions.
• Build trusted relationships with senior stakeholders within strategic accounts.
• Develop a deep understanding of customer technology strategies, priorities and roadmaps.
• Guide customers on best practices for implementing, deploying and operating Trustonic solutions.
• Lead technical discussions around incidents, risks, trade-offs and solution decisions.
• Understand customer OEM roadmaps and identify risks around integration, onboarding and testing.
• Support customers in increasing adoption, retention and growth.
• Technical support & problem solving.
• Act as an escalation point for complex technical challenges and customer concerns.
• Take ownership of reported problems, understanding their business impact and coordinating the right internal teams to resolve them.
• Maintain clear and proactive communication with customers throughout the resolution process.
• Lead Root Cause Analysis reviews and retrospective sessions where appropriate.
• Provide expert guidance across technology spanning mobile handsets, OEM integration, secure firmware and customer systems.
• Help customers optimise their implementations and adopt new functionality.
• Customer growth & product alignment.
• Translate customer requirements and roadmap strategies into opportunities for Trustonic.
• Identify gaps, risks and opportunities within our technology propositions.
• Support Solution Delivery teams with customer onboarding and implementation.
• Identify competitive risks and share insights with Sales and Product teams.
• Communicate new Trustonic features and functionality, helping customers understand their value.
• Capture customer successes, challenges and feedback and use these insights to influence Product roadmap decisions.
• Support measurable customer and device growth plans.
• Who you are.
• A strategic, technically strong and customer-focused leader who enjoys developing people as much as solving complex customer challenges.
• You're equally comfortable coaching a TAM, discussing technical architecture with engineers, working through a difficult customer escalation or influencing senior stakeholders.
• You bring structure to complex situations and have a natural ability to build trusted relationships. You're commercially aware and understand that great technical account management isn't just about resolving problems - it's about helping customers adopt, grow and get genuine value from the technology.
• You're proactive, curious and tenacious, with the ability to operate effectively in a fast-moving international environment.
• What makes you, you.
• Experience.
• Proven experience leading and developing a Technical Account Management or similar technical customer-facing team.
• Strong track record of managing strategic customer relationships and technical account strategies.
• Experience working within the smartphone, mobile, telecoms or SaaS ecosystem.
• Extensive experience working with secure systems and technologies, ideally including device locking.
• Strong API integration experience.
• Experience with OEM integration, software update management and device security.
• Experience working within device manufacturing operations would be beneficial.
• Experience working with customers across APAC markets, particularly India, Pakistan, Malaysia, Philippines or Indonesia, would be highly desirable.
• Knowledge & Skills.
• Strong understanding of SaaS platforms, technical solution delivery and customer lifecycle management.
• Proficiency in API integrations, webhooks and cloud-based platform architectures.
• Ability to create and understand end-to-end designs spanning multiple technologies and domains.
• Excellent customer relationship, communication and stakeholder management skills.
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences.
• Strong problem-solving skills with a creative, organised and pragmatic approach.
• Ability to influence and drive progress across teams without direct authority.
• Strong coaching and people leadership skills.
• Comfortable working with international customers and distributed teams.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience with first-party locking solutions such as Samsung Knox Guard, Google DLC or Transsion Paytrigger.
• Knowledge of AI and Agentic AI and how emerging technologies could improve customer engagement or team effectiveness.
• Experience with Aha!, Wrike or similar tools.
• Familiarity with JIRA or Zendesk.
• Experience within the telecoms industry or wider smartphone ecosystem.
• Undergraduate degree or equivalent level of skill, experience and knowledge in Computer Science and Information & Technology.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Product Testing, Teamwork, Python, Linux, English

ประเภทงาน:

งานประจำ

• Resolve complex technical issues across production and non-production environments.
• Own and troubleshoot customer cases from a global support queue.
• Provide clear, timely updates and proactively manage customer expectations.
• Collaborate cross-functionally to deliver high-quality, seamless customer experiences.
• Apply Knowledge-Centred Support (KCS) methodology to document solutions.
• Author, publish, and continuously improve knowledge base articles.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Participate in product testing, including new releases.
• Contribute to improving customer-facing documentation (Wiki & Zendesk).
• Effectively manage workload and priorities in alignment with team objectives.
• Continuously expand your expertise across the Trustonic SaaS platform.
• What you bring.
• Experience & Background.
• Demonstrable years of relevant technical support experience.
• Experience with support tools such as JIRA and Zendesk preferred.
• Fluent English (written and spoken) - able to explain complex technical topics clearly.
• Technical Skills.
• SQL databases.
• Linux (SSH keys & certificates).
• Git.
• APIs.
• Basic scripting (BASH or Python).
• Working knowledge of AWS.
• Exposure to mobile technologies (highly advantageous).
• What make you, you.
• Adaptable - open to change and continuously improving processes.
• Action-oriented - take ownership, meet commitments, and drive results.
• Organised & decisive - prioritise effectively and manage workload confidently.
• Technically confident - solid understanding of your domain and responsibilities.
• Growth-focused - proactive about learning and receptive to feedback.
• A clear communicator - able to influence, facilitate, and align teams.
• Collaborative - foster positive teamwork and knowledge sharing.
• Ethical & accountable - act with integrity and uphold our culture.
• Bachelor's Degree or equivalent experience.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Agile Development, Architecture, Recruitment, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Toronto.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Agile Development, Architecture, Recruitment, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Toronto.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

System Administration, Software Development, Problem Solving, Security Design, Recruitment

ประเภทงาน:

งานประจำ

• Play a lead role in developing and designing application-level security controls and standards.
• Perform application security design reviews against new products and services.
• Track and prioritize all security issues.
• Build internal security tools that help fix security problems at scale.
• Perform code review and drive remediation of discovered issues.
• Enable automated security testing at scale to measure vulnerability, and report on risk across all microservice, web and mobile platforms.
• Execute security tests on thousands of servers which are spread across on-premise and public cloud data centers.
• Strong foundations in software engineering.
• Minimum of 7 years of technical experience with any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security.
• Minimum 2 years experience with Software Development Life Cycle in one or more languages (Rust, Python, Go, Nodejs, etc.).
• Minimum 1 year experience with public/private cloud environments (Openshift, Rancher, K8s, AWS, GCP, Azure, etc.).
• Experience in running assessments using OWASP MASVS and ASVS.
• Working knowledge on exploiting and fixing application vulnerabilities.
• Strong background in threat modeling.
• In-depth knowledge of common web application vulnerabilities (i.e. OWASP Top 10).
• Familiarity with automated dynamic scanners, fuzzers, and proxy tools.
• An analytical mind for problem solving, abstract thought, and offensive security tactics.
• Highly effective communication skills, in both verbal and written forms, to effectively convey technical and non-technical concepts to a wide variety of audiences.
• Relocation package is provided in case you prefer to relocate to Bangkok, Thailand. Our benefits are.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Software Development, Architecture, Automation, Teamwork

ประเภทงาน:

งานประจำ

• Work directly with Product and Technology team members to define and implement complex features.
• Collaborate with other team members to learn and share best practices.
• Understand and constantly optimize our products, identifying and fixing problems, improving stability and user experience.
• Take operational responsibility for the services that are owned by your team.
• Debug production issues across services.
• Participate in on-call rotations as needed (we support a healthy work/life balance, so we invest in minimizing out-of-office interruptions and we use rotations to minimize on-call days).
• What you'll bring.
• 2+ years of experience in software development.
• A bachelor's degree in computer science, engineering, mathematics, or a related field (or equivalent experience).
• Strong knowledge of one or more programming languages (Java, Scala, Kotlin, Groovy, Go, C/C++, Rust, Python, C#, etc.) and the ability to learn new programming languages quickly.
• Strong understanding of software architecture.
• Understanding of data systems and how to query/interact with them (RDBMS, NoSQL, Queues, etc.).
• A desire to build automation into everything you do, including implementing state of the art CI/CD practices and test automation.
• Understanding of agile methodologies (e.g. Scrum).
• Good command of the English language and the ability to communicate effectively.
• Bonus if you have.
• Experience building high scale APIs.
• Knowledge of AWS and cloud technologies such as lambdas and containerization.
• Experience in FinTech or related fields requiring strong security discipline.
• nWe are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
• Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!.

ทักษะ:

Agile Development, Architecture, Recruitment, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Architecting and developing highly scalable, mission critical back end systems.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in software engineering roles.
• Proven hands-on experience, Experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying a-breast on technological improvements and open source advancement.
• Strong programming skills in languages such as Kotlin, Scala, Java, C#.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• On top of being an expert in Back End, has understanding of challenges and trade-offs in the entire engineering universe, from Front End/ Mobile to Data 7 analytics.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's or Ph.D. in a technical field.
• Experience with Kubernetes for effective container orchestration and scaling.
• Deep understanding of CI/CD pipelines, automation tools, and practices relevant to machine learning.
• Experience in programming with Rust, C or other low level language.
• This position is based in Bangkok, Thailand. (Relocation support is provided).
• Toronto.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.