เงื่อนไขการค้นหา

ทักษะ:

Problem Solving, Microsoft Office

ประเภทงาน:

งานประจำ

• Support Line Haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create daily truck usage report or any other reports.
• Support Line Haul ground operations.
• Recheck and follow all trucks to arrive on-time at each station.
• Coordinate with subcontractor company to inform daily operation issues or calling extra trucks.
• Coordinate with subcontractor company to inform/adjust number of truck needed or truck scheduling.
• Planning daily truck usage to support daily operations.
• Efficiently manage number of trucks needed to cope with daily parcel volume.
• Other tasks related to Line Haul scope.
• Requirements: Based at Shopee Sorting Center Wangnoi (SOCN) at Ayutthaya.
• Able to work 6 days and night time (depends on assigned shift).
• Having a sense of problem solving and root causing finding.
• Excellent in communication, negotiating, and coordinate with internal and external stakeholders.
• Can-do attitude, Ability to work under pressure and in a dynamic fast-paced environment.
• Can dig deeper in root-cause.
• Moderate in Microsoft Office skills.
• Having basic knowledge in transport operation and planning is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Thai

ประเภทงาน:

งานประจำ

• Positive attitude
• Adaptability and resilience
• Effective communication skills
• As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
• Register new coworking members.
• Maintain regular communication with members, addressing inquiries and providing support.
• Conduct tours for potential members.
• Introduce new members to the community and facilitate connections.
• Ensure a safe and inclusive coworking space.
• Manage incoming packages and mail.
• Assist in maintaining cleanliness and functionality of the space
• Ensure the space is operational at the start of the day and securely closed at the end.
• Support the planning and execution of events.
• Create engaging content for social media platforms.
• Communicate effectively with members and colleagues in-person and through various channels.
• 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
• Proficiency in social media platforms and technology tools.
• Good spoken and written English and Thai.
• Adaptability and resilience in managing multiple tasks and priorities
• Positive attitude and eagerness to learn.
• Respect for cultural differences.
• Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
• Knowledge of generative AI tools is a plus.
• Negotiable salary based on experience.
• Annual holiday leave.
• Social security benefits.
• Performance bonus scheme.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

ประเภทงาน:

งานประจำ

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

ประเภทงาน:

งานประจำ

• รับและจ่ายเงินและเช็คตามที่ได้รับการจัดสรรเพื่อให้การปฏิบัติการทางเงินบรรลุวัตถุประสงค์.
• เลือกใช้เงินจากธนาคารที่มีต้นทุนของเงินต่ำที่สุด และบริหารเงินสดคงเหลือให้ได้รับผลตอบแทนสูงสุด.
• ปฏิบัติการชำระหนี้โดยใช้ระบบ cash management.
• ติดตามเอกสารเพื่อประกอบการจ่ายเงิน จัดทำข้อมูลเสนอผู้บังคับบัญชาเพื่อตรวจสอบและเสนอกรรมการอนุมัติผ่านระบบ.
• รักษาเงินสดย่อยและเบิกชดเชยเงินสดย่อย.
• รับวางบิลและดูแลการชำระหนี้ให้ตรงตามกำหนด.
• จัดทำใบเสร็จรับเงินและหนังสือรับรองภาษีหัก ณ ที่จ่าย.
• จัดทำและตรวจสอบเอกสารเงินโอนรับ - เงินโอนออกต่างประเทศ.
• จัดทำรายงานต่างๆ ทางด้านการเงิน เช่น ทะเบียนรับ-จ่ายธนาคาร สัญญาเงินกู้ระหว่างบริษัทในเครือและสถาบันการเงิน รายงานยอดคงเหลือ และเงินฝากธนาคารทุกบัญชี รายงานหนี้เงินกู้สถาบันการเงินที่จะครบกำหนด เป็นต้น.
• ทำหน้าที่อื่นๆ ตามที่ผู้บังคับบัญชามอบหมาย.
• ปริญญาตรีสาขาการเงิน บัญชี เศรษฐศาสตร์ บริหารทั่วไป มีความเข้าใจในการดำเนินงานของกลุ่มบริษัท.
• มีความเข้าใจในระบบธนาคาร และการบริหารเงิน.
• สามารถปฏิบัติงานในระบบ CASH MANAGEMENT ของธนาคาร และปรับเปลี่ยนได้ตามระบบ.
• ใช้โปรแกรมคอมพิวเตอร์ในการประมวลผล และจัดทำรายงานได้.
• ใช้เครื่องคิดเลขได้คล่องแคล่ว.
• ยินดีรับนักศึกษาจบใหม่.
• ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด ***.
• ติดต่อสอบถาม คุณนันท์ชนก
• Email: [email protected]
• สังกัดบริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
• สถานที่ปฏิบัติงาน อาคารแสงโสม1 (ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กทม.).

ประเภทงาน:

งานประจำ

• Lead and oversee Security Operations Center (SOC) activities.
• Manage and coordinate incident response processes across the organization.
• Develop and maintain incident response playbooks and procedures.
• Perform threat intelligence analysis and monitor evolving cyber threat landscapes.
• Conduct security risk analysis and recommend mitigation strategies.
• Collaborate with IT, Risk, Compliance, and Business Units to enhance cybersecurity posture.
• Provide strategic cybersecurity guidance and recommendations to management.
• Mentor and coach SOC and Incident Response team members.
• Support internal and external security audits and compliance activities..
• Bachelor s degree or higher in Cybersecurity, Information Technology, or related field.
• Minimum 7 years of experience in cybersecurity roles.
• Proven experience managing SOC or Incident Response teams.
• Strong knowledge of threat detection, incident handling, and digital forensics.
• Strong understanding of security frameworks and standards such as ISO 27001, NIST, and MITRE ATT&CK.
• Strong analytical, investigative, and problem-solving skills.
• Leadership and team management capabilities.

ทักษะ:

Multitasking

ประเภทงาน:

งานประจำ

• วุฒิปริญญาตรีหรือสูงกว่า สาขาการบริหารธุรกิจ การจัดการ วิศวกรรม เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง (คุณสมบัติจำเป็น).
• มีประสบการณ์ บริหารโครงการเชิงกลยุทธ์ หรือเป็นผู้นำ PMO อย่างน้อย 7-10 ปี.
• มีผลงานที่พิสูจน์ได้ในการ บริหารโครงการขนาดใหญ่ ที่เกี่ยวข้องกับการปรับปรุงกระบวนการธุรกิจหรือการพัฒนาเทคโนโลยีใหม่.
• อายุระหว่าง 32 - 38 ปี ไม่จำกัดเพศ (คุณสมบัติจำเป็น).
• มีประสบการณ์ใน อุตสาหกรรมน้ำมัน พลังงาน ค้าปลีก หรือโลจิสติกส์ จะพิจารณาเป็นพิเศษ (คุณสมบัติจำเป็น).
• มีประสบการณ์อย่างน้อย 10 ปีในการ บริหารทีมฝึกอบรม หรือโครงการพัฒนาการบริการ.
• มีประสบการณ์ในธุรกิจ ค้าปลีก ร้านอาหาร ปั๊มน้ำมัน หรือธุรกิจบริการทั่วประเทศ จะพิจารณาเป็นพิเศษ.
• มีทักษะในการทำงานหลายอย่างพร้อมกัน (Multitasking) รวมถึง ความสามารถด้านการเป็นผู้นำและการบริหารทีม.
• มีความสามารถในการคิดเชิงกลยุทธ์และระบบ รวมทั้งสามารถเชื่อมโยง การปฏิบัติการเข้ากับกลยุทธ์ทางธุรกิจ ได้อย่างมีประสิทธิภาพ.
• ต้องมีสิทธิ์ในการทำงานในประเทศไทยตามกฎหมาย.
• พร้อม เดินทางไปปฏิบัติงานต่างจังหวัด ตามที่ได้รับมอบหมาย..

ทักษะ:

Business Development, Automation, Industrial Engineering

ประเภทงาน:

งานประจำ

• Define strategic objectives and budget for the Operational Excellence & Business Development function in alignment with corporate goals.
• Establish KPIs, strategic direction, and operational roadmap for the function.
• Oversee overall performance of the function to ensure delivery against strategic objectives (e.g., cost reduction, efficiency improvement, service quality enhancement).
• Manage all resources (people, budget, technology, and data) to ensure operational efficiency and effectiveness.
• Promote a culture of Continuous Improvement through the application of tools and methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc.
• Drive cross-functional collaboration with Operations, Business Units, and support functions (e.g., Supply Chain, IT, Quality, Retail Operations) to align goals and processes.
• Define and monitor KPIs on a regular basis and prepare performance reports for senior management.
• Lead Change Management initiatives to ensure improvement projects are implemented smoothly and that new systems/processes are effectively adopted.
• Analyze and assess business process risks and develop control measures to ensure business continuity.
• Evaluate and recommend appropriate technologies and automation/IT tools to support Operational Excellence initiatives.
• Develop team capabilities by identifying training needs, designing learning programs, and supporting team growth and succession development.
• Education.
• Bachelor s Degree (Master s Degree preferred).
• Major.
• Business Administration, Management, Industrial Engineering, or related fields.
• Work Experience.
• Minimum 10-15 years of experience in Operations Management, Process Improvement, Operational Excellence, or similar roles (more may be required in large organizations).
• Proven experience managing large functions/teams and working closely with senior executives.
• Experience in retail, service, fuel/oil, or energy industries will be an advantage.

ประเภทงาน:

งานประจำ

• Lead and execute operational strategies for Max Mart convenience stores in alignment with corporate policies, regulatory requirements, and business objectives.
• Oversee end-to-end store operations to ensure efficiency, compliance, and consistent service quality across all branches.
• Develop, standardize, and continuously improve operational processes, SOPs, and workflow to enhance productivity and cost control.
• Monitor and evaluate operational performance, ensuring targets related to sales, quality, and profitability are achieved.
• Establish strategic direction to drive sales growth, optimize resource utilization, and improve overall store performance.
• Supervise documentation, reporting, and operational controls to ensure accuracy, transparency, and compliance with company policies.
• Plan and coordinate operational execution alongside marketing initiatives to maximize commercial performance.
• Lead, coach, and develop operations teams to strengthen execution capability and performance culture.
• Bachelor s or Master s degree in Business Administration, Retail Management, Operations Management, or related field.
• Minimum 8-10 years of experience in retail operations, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Operations Manager, Retail Director).
• Strong knowledge of retail operations management, store performance metrics, cost control, and compliance standards.
• Proven track record in driving sales growth, improving operational efficiency, and managing multi-branch operations.
• Experience in convenience store, supermarket, or FMCG retail business is highly preferred.
• Strong leadership, strategic thinking, and problem-solving skills.
• Excellent analytical ability with experience in performance monitoring and reporting.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced environment and manage cross-functional coordination effectively.

ประเภทงาน:

งานประจำ

• สำเร็จการศึกษาระดับปริญญาตรีหรือสูงกว่า ในสาขาบริหารธุรกิจ เศรษฐศาสตร์ วิศวกรรมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 10+ ปี ด้านการปฏิบัติการ การตลาด หรือการพัฒนาธุรกิจ (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
• ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 12 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี): จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในอุตสาหกรรมน้ำมันและพลังงาน ค้าปลีก หรือยานยนต์.
• มีความเชี่ยวชาญในการออกแบบ วางระบบ และควบคุมการดำเนินงาน.
• มีแนวคิดและการทำงานที่ขับเคลื่อนด้วยข้อมูล รวมถึงทักษะการวิเคราะห์ข้อมูลที่ดี.
• มีความสามารถในการบริหารงานหลายด้านพร้อมกัน และมีทักษะความเป็นผู้นำในการบริหารทีม.
• มีความสามารถในการคิดอย่างเป็นระบบแบบหลากมิติ และสามารถเชื่อมโยงระหว่างการปฏิบัติการกับกลยุทธ์ทางธุรกิจได้อย่างมีประสิทธิภาพ.
• ต้องมีสิทธิ์ในการทำงานอย่างถูกต้องตามกฎหมายในประเทศไทย.
• สามารถเดินทางไปทำงานต่างจังหวัดได้.
• สามารถ Relocate ภูมิภาคที่ดูแลในอนาคตได้.

ทักษะ:

Teamwork

ประเภทงาน:

งานประจำ

• Bachelor degree or Higher in Logistics or related field.
• Minimum of 10 years of responsible experience. (Logistics: Must have).
• Excellent communication and teamwork skills.
• Able to travel to other provinces as required..

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• We are seeking a charismatic and experienced F&B Operations Manager to lead our hotel s flagship jazz bar. This is a key position with a leading luxury hotel in Bangkok and offers a competitive package.
• The Role.
• Manage the daily operations, atmosphere, and guest flow of a high-end F&B and entertainment venue. Ensure a seamless blend of world-class service, premium beverage delivery, and live musical entertainment. Lead and inspire a team of service professiona ...
• Key Requirements.
• Must have a professional background in managing restaurants/bars, high-end lounges, or entertainment-led dining venues. Strong knowledge of beverage operations and nightlife trends. Ability to manage high-volume service while maintaining luxury standards.
• To Apply: Ready to lead Bangkok s most exciting stage?.
• Send your CV to: [email protected].
• RestaurantGeneralManager#NightlifeManager #HospitalityManagement #OperationsManager #JazzBar #ThailandHospitality #HiringNow #HotelJobs.

ทักษะ:

Accounting, Statistics, Finance

ประเภทงาน:

ฝึกงาน

• Currently pursuing a degree in Accounting, Statistics, Finance, or a related field.
• Strong project management, communication, and teamwork skills, with a high sense of ownership.
• Proficiency in Microsoft Excel and basic data analysis.
• A proactive mindset with a strong aptitude for learning and a positive, results-driven attitude.
• Preferred Qualifications.
• Prior internship of 3 to 6 months.
• Basic understanding of the internet and e-commerce advertising solutions or business operations.
• Comfortable working with data and demonstrating strong attention to detail.
• Ability to adapt quickly to changes and work independently with a high level of self-motivation.
• Strong analytical background with a data-driven mindset.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

ประเภทงาน:

งานประจำ

• About the teamThis Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support. We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakehold ...
• Minimum Qualifications:1. Minimum 5 years of Human Resources working experience2. Strong written and spoken English3. Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management4. Have in-depth knowledge of compliance and labor laws5. Highly organized and self-sufficient6. BA/BS degree preferred

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Bachelor s degree of Business Administration business, Financial, Economics, Accounting.
• Experience in Banking industry at least 1 years.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120..

ทักษะ:

Finance, Accounting, Swift, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or higher in Business Administration, Finance, Economic or Accounting is highly preferred.
• Very good command of spoken and written in English & Thai.
• At least 7-10 years (Senior) and 3-5 years (Junior) of experience in Treasury Operations in Financial Institutions.
• Very good knowledge of global market products, investments and finance including the local regulations and tax laws.
• Specialized in FX and derivatives settlement workflows, including SWIFT/ Baht net payment system.
• Competent user of MS Office program especially MS excel, MS Power point.
• Very good communication skills and able to communicate well with staff, colleagues and management.
• Excellent supervisory and problem solving skills.
• Self-starter, detail and result oriented, logical and good analytical skill.
• Able to work well under pressure, multi-task and prioritize work within tight deadline.
• Team player with strong interpersonal skill and positive attitude..
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Compliance, Risk Management

ประเภทงาน:

งานประจำ

• Define and oversee fraud management framework, policies, and controls across parcel pickup, transit, and delivery processes.
• Monitor fraudulent activities (e.g., fake COD orders, lost/stolen parcels, account takeovers, seller fraud, identity misuse).
• Partner with Risk, Compliance, and Operations to design early-warning mechanisms and detection models.
• Establish PMO governance for fraud-related initiatives, ensuring standardized project planning, reporting, and prioritization.
• Track progress of fraud prevention projects.
• Manage cross-functional project timelines, budgets, and resource allocations.
• Work with hub/line-haul/last-mile operations to close fraud loopholes and enforce compliance.
• Analyze fraud trends, root causes, and operational gaps to recommend process improvements.
• Implement KPIs to measure fraud detection efficiency, financial loss recovery, and process adherence.
• Requirements: Bachelor s degree in Business, Supply Chain, Risk Management, Banking or related field.
• 3-5 years in project management, fraud/risk operations, or logistics/express delivery.
• Proven ability to manage cross-functional projects with governance and reporting.
• Analytical skills with proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau).
• Excellent stakeholder management, communication, and change management skills.
• High integrity, problem-solving mindset, and ability to work in a fast-paced environment.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

ทักษะ:

Data Entry, Research

ประเภทงาน:

ฝึกงาน

• we encourage you to apply early.
• Assist with administrative tasks and support daily operations.
• Help with data entry, document management, and information verification.
• Support specific projects by conducting research, preparing reports, and tracking progress.
• Provide assistance with industry categorization and contact information cleanup.
• Collaborate with various teams to ensure project milestones are met.
• Participate in meetings and contribute to brainstorming sessions.
• Minimum Qualifications: - Currently pursuing a degree in Business Administration, Project Management, or a related field. - Strong data capability, proficiency in SQL/Tableu/Power Bi is preferred Strong organizational and multitasking skills.
• Preferred Qualifications: - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). - Good communication skills and attention to detail.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

ทักษะ:

Project Management, Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Bachelor's degree or above.
• Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks.
• Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred Qualifications.
• Experience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.