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Service-Minded, Fast Learner, Good Communication Skills, High Responsibilities, Multitasking, Teamwork, English
฿22,000 - ฿30,000, สามารถต่อรองได้
- Blockchain is changing how we use and think about money. coins.co.th, the most trusted company in the Philippines and Thailand, is looking for you to join our rapidly growing team in Bangkok.
- We are driven by the desire to influence people's lives. We enjoy doing work that matters. We believe that bold ideas change the world. We place great value on open communication, mutual respect, and continuous learning on the job.
- We want to work with passionate, motivated professionals, as we build and continuously improve our product/s and work to improve financial inclusion in Thailand.
- Our mission is to allow anyone to buy, sell and accept Bitcoin safely and easily. You will play a large, direct role in allowing us to realize this vision. We are looking for exceptional individuals with great people skills and are super passionate about making Bitcoin accessible to everyone.
- Willing to work in shifts (flexible time) /rotate schedule/weekend schedule (Working from home is negotiable).
- Key Responsibilities.
- Directly handle and respond to customer queries and concerns via live chat, emails and calls or any incoming queries and forward to relevant team if needed.
- Analyze and solve customer issues and problems.
- Assist with marketing and promotion of our business and products to the market.
- Collaborate and communicate with the relevantteam e.g. to identifycustomer issues or which bugs require immediate attention.
- Be the "voice" of the customers within the company.
- Holds a Bachelor's Degree.
- Shown extensive leadership and team work experience - Exceptional peoples skills/ Good communication skills/ Service mind.
- Able to communicate with customers in English and Thai.
- Attention to detail / Passionate about Blockchain/financial inclusion.
- A track-record of getting things done - drive, ownership and execution are core to our culture at coins.co.th.
- 0-1 year experience in customer service will be preferable.
- Fresh graduates are welcome to apply.
- THE ROLE
- Join our team of multinational developers collectively pushing the thinking of the financial services industry. We are looking for a Front-End Web Developer with the mindset to use code to empower Thai people to build healthier financial lives. The Developer would be involved with all phases of web development from initial concepts, through design, development, testing and deployment.
- YOUR TASK
- Develop delightful user-facing features
- Build modular layouts, reusable code and libraries to foster efficiency and scalability for a growing team
- Create and maintain automated tests to ensure high quality product experience
- Work with the UI/UX designer to bring graphical designs to life through technical solutions
- Play a significant role in setting technical standards and best practices for the team
- Optimize application for maximum speed and scalability
- Work and collaborate with the rest of the Engineering team
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it
- Collaborate on all key architecture decisions
- Engage with business stakeholders to ensure relevance of an evolving technology roadmap
- SKILLS & REQUIREMENTS
- Proven track record of web development
- Knowledge of responsive design techniques
- Good understanding of SEO principles and ensuring that application will adhere to them
- Have knowledge about Redux, Babel, Webpack, NodeJs
- Experience in Automated Testing Tools (e.g. Jest, Enzym)
- Knowledge of Relational Database systems such as Postgres, MySQL or similar DBMS
- Knowledge of web service protocols, security and data formats (e.g. REST, OAuth, JSON, etc.)
- Code versioning tools (Git)
- Strong logical thinking and problem-solving skills supported by a healthy dose of curiosity and a learning -attitude
- Proficient in written and spoken English and Thai is desirable
- Bachelors of Science in Computer Science or Computer Engineering or equivalent work experience required
- What can you expect from us?
- Join a fantastic team: Work with the top management of the company, with backgrounds from leading consulting, banking and start-up companies.
- Learn: Work with a team with a proven track-record of building successful internet companies.
- Have fun: A challenging, fun and international environment
- Grow: Great opportunities for further career advancements, either within the regional group or in one of our country teams.