เงื่อนไขการค้นหา

ทักษะ:

Data Analysis, SQL, Linux, English

ประเภทงาน:

งานประจำ

• Support incident management by investigating application issue, performing initial root cause analysis, documenting incident details, and coordinating with relevant teams to support timely issue resolution and prevent recurring problems.
• The primary liaison between users/clients, Helpcenter, and Developers, translating technical issues into clear and actionable business language.
• Monitor application performance and system health using tools such as Dynatrace, and collaborate with development teams to improve system reliability.
• Support troubleshooting and data analysis using SQL, including ad-hoc data fixes when required.
• Collaborate with teams to ensure stable operations, support system releases, user manual and maintain documentation.
• Effectively multi-task handling under pressure with the good quality.
• Qualifications:Bachelor's degree or higher in Computer Science, Computer Engineering, Information Technology, or a related field.
• At least 1-3 years of experience in Application Support, Production Support.
• Familiarity with Linux/Unix operating system.
• Familiarity with relational databases and SQL.
• Experience with Cloud platform, AWS is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work under pressure in production environments.
• Strong ownership and accountability mindset.
• Good English communication skillใ.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.