เงื่อนไขการค้นหา

ทักษะ:

Assurance, Project Management, Automation

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Conduct thorough audits of live chat interactions to ensure adherence to established quality standards and provide constructive feedback to customer support representatives for continuous improvement.
• Review website content to ensure accuracy, clarity, and alignment with company messaging, and collaborate with the Marketing team to facilitate accurate and culturally sensitive translations as needed.
• Participate in monthly calibration sessions with the customer support team to ensure ...
• Conduct audits of sales calls to assess the quality of communication, adherence to scripts, and overall customer experience, providing feedback to the sales team to enhance their effectiveness and customer satisfaction.
• Generate and analyze monthly reports on customer support metrics, including CSAT scores, identifying trends and areas for improvement, and collaborating with relevant teams to implement enhancements..
• Educational background: Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• 1 - 2 years experience in Customer Service or Quality Assurance, specializing in contact centers, preferably in a virtual environment (LiveChat).
• Fluency in both English and Thai.
• Able to work independently in a remote setup.
• Stable internet required.
• Strong attention to detail, with the ability to identify nuances, patterns, and areas for improvement within customer interactions.
• Excellent analytical and problem-solving skills, enabling the interpretation of data and identification of trends to drive quality improvements.
• Exceptional written and verbal communication skills to provide clear, concise, and constructive feedback to agents and Team Leaders.
• Ability to adapt quickly to changing priorities and successfully operate in a fast-paced team environment.
• Strong teamwork and collaboration skills, facilitating effective engagement with supervisors and team leaders in implementing quality initiatives.
• Excellent time management skills, allowing for the prioritization of tasks, meeting deadlines, and handling multiple projects simultaneously.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, English

ประเภทงาน:

งานประจำ

• As the authorized distributor of Arteche-world leader in MV & HV instrument transformers and other international brands, we specialize in advanced technologies, With extensive engineering knowledge, project management and services expertise,.
• Our company is looking for an experienced and responsible Project Engineer to support our ongoing projects.
• PROJECT ENGINEER POSITION.
• Project Planning & Coordination - Plan, schedule, and coordinate engineering activities to meet project objectives.
• Technical Support - Provide technical expertise to ensure proper design, installation, and operation of systems or equipment.
• Documentation & Drawings - Prepare and review technical drawings, specifications, and reports.
• Site Supervision - Monitor site work to ensure it meets design, quality, and safety standards.
• Problem Solving - Identify and resolve technical issues during the project.
• Communication - Coordinate between clients, contractors, and internal teams.
• Budget & Schedule Control - Ensure the project is completed on time and within budget.
• Testing & Commissioning - Oversee inspection, testing, and commissioning of systems before handover.
• Compliance - Ensure all work complies with relevant codes, standards, and safety regulations.
• Bachelor s degree in Electrical Engineering or related field.
• Minimum 2-3 years of experience in Project Engineer, Project Coordinator or related field (Fresh graduates are welcome to apply).
• Experience with EGAT, PEA, MEA, Government agencies, Electrical panel builder, Contractors or Consultants will be considered an advantage.
• Good personality and professional appearance.
• Strong communication, presentation, and negotiation skills.
• Excellent interpersonal skills with the ability to build strong client relationships.
• Proficiency in English (both written and spoken).
• Good analytical and problem-solving skills.
• Leadership ability and experience in management.
• Proficiency in MS Office and familiarity project tools is an advantage.
• Compensation & Benefits.
• Salary: Based on experience and mutual agreement.
• Performance bonus.
• Overseas travel allowance.
• Car fuel allowance.
• Annual leave and public holidays.
• Annual health check-up.
• Training and career development opportunities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Fast Learner, Teamwork, Service-Minded, Sales, Thai, English

ประเภทงาน:

งานประจำ

• ทำความเข้าใจความต้องการของลูกค้าและนำเสนอแนวทางแก้ไขที่เหมาะสม.
• ออกแบบและนำเสนอโซลูชัน IT เช่น Microsoft 365, ระบบเครือข่าย, แพลตฟอร์มคลาวด์ และระบบความปลอดภัยไซเบอร์.
• จัดทำเอกสารประกอบการขาย เช่น Proposal, Solution Design, BOM และ Technical Specification.
• นำเสนอสินค้าและบริการแก่ลูกค้าผ่านการประชุม การสาธิต (Demo) และ Proof of Concept (PoC).
• ประสานงานกับทีมเทคนิค ทีมบริหารโครงการ และพันธมิตรเพื่อให้โซลูชันสามารถนำไปใช้งานได้จริง.
• ติดตามความคืบหน้าและประเมินผลการใช้งานของลูกค้า พร้อมเสนอการปรับปรุงหรือบริการเพิ่มเติม.
• ศึกษาและติดตามเทคโนโลยีใหม่ ๆ และแนวโน้มในอุตสาหกรรม.
• ไม่จำกัดเพศ อายุ 27 - 35 ปี.
• วุฒิการศึกษาปริญญาตรีขึ้นไปในสาขาเทคโนโลยีสารสนเทศหรือวิทยาการคอมพิวเตอร์.
• มีประสบการณ์ด้านการขายหรือการนำเสนอ Solution ทางเทคนิคอย่างน้อย 2-3 ปี.
• มีความรู้เกี่ยวกับ IT Infrastructure, Network, Security หรือ Software Integration.
• มีทักษะการสื่อสารและการนำเสนอที่ดี.
• สามารถทำงานเป็นทีมและแก้ไขปัญหาเฉพาะหน้าได้.
• มีใบรับรองเช่น Cisco (CCNA/CCNP), Microsoft, VMware จะพิจารณาเป็นพิเศษ.
• หากมีประสบการณ์งานประมูลกับราชการจะได้รับการพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับ Supreme คุณจะได้ทำงานในสภาพแวดล้อมที่สนับสนุนการพัฒนาทักษะและความก้าวหน้าในสายอาชีพ พร้อมโอกาสในการเรียนรู้เทคโนโลยีใหม่ ๆ และร่วมงานกับทีมงานมืออาชีพ.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Chemical Engineering, English

ประเภทงาน:

งานประจำ

• Develop and implement strategies to identify and target potential customers market.
• Conduct market research to understand customer needs, competitor offerings, and industry trends.
• Generate qualified leads through various prospecting techniques (e.g., cold calling, email marketing, networking).
• Prepare comprehensive and competitive quotes and proposals for HVAC systems, highlighting the value proposition to each customer.
• Conduct customer visits to present solutions, answer questions, and negotiate contracts.
• Develop and present compelling promotional offers to entice customers.
• Manage customer relationships throughout the sales cycle, ensuring satisfaction and building long-term partnerships.
• Close deals by employing effective negotiation and sales techniques.
• Create and present compelling promotional offers to attract customers.
• Employ effective negotiation and closing techniques to secure deals.
• Achieve and exceed individual sales targets as outlined in the provided goals list.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

C++, Flutter, PHP, Laravel, Software Development, English

ประเภทงาน:

งานประจำ

• Identify and engage potential clients to promote BLUELANE's software solutions.
• Understand client requirements and provide tailored software recommendations.
• Collaborate with the technical team to ensure seamless implementation of solutions.
• Prepare and deliver compelling product presentations and demonstrations.
• Maintain strong relationships with clients to ensure long-term satisfaction and repeat business.
• Stay updated on industry trends and competitor offerings to refine sales strategies.
• Bachelor s degree in Computer Science, Engineering, Business, or a related field.
• Proven experience in software sales or a related technical sales role.
• Strong understanding of software solutions and their applications in business.
• Excellent communication and presentation skills.
• Ability to build and maintain strong client relationships.
• Problem-solving mindset with a focus on customer satisfaction.
• Why to apply?.
• Join BLUELANE to be part of a dynamic team that values innovation and growth. Enjoy opportunities to work on impactful projects, a supportive company culture, and a chance to shape the future of digital solutions.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Assurance, Compliance, Automation

ประเภทงาน:

งานประจำ

• Define and implement quality assurance strategies across projects.
• Lead and mentor QA engineers, fostering a culture of ownership and excellence.
• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release.
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge of QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman, Terraform Test).
• Experience with AWS, CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, English

ประเภทงาน:

งานประจำ

• วางแผนและควบคุมงาน.
• งานทดสอบ.
• วิศวกรไฟฟ้าจะถูกส่งไปทำงานในไลน์ผลิตก่อน 3 เดือนเพื่อให้เข้าใจขั้นตอนการทำงานในแผนกผลิต และรู้จักกับวัสดุอุปกรณ์ภายในโรงงาน ก่อนจะถูกแยกออกเป็นวิศวกรแต่ละแผนก ได้แก่ 1.บริหารงานโครงการ 2.ออกแบบประเมินราคา 3.Support Sales.

ทักษะ:

Quality Assurance, Assurance, Industrial Engineering, English

ประเภทงาน:

งานประจำ

• Control BOP quality to meet standard requirement.
• Cooperate BOP problem investigation with supplier.
• Process/Facility change request (PFCR) and Part incident report (PIR) control.
• Supplier process audit.
• Qualifications Bachelor degree of Mechanical, Electrical, Industrial engineering or related fields.
• Experience in quality assurance manufacturing as least 1 year requirement.
• Familiar with QC 7 tools for quality data analysis Experience in Automotive field will be advantage.
• Good command in English / MS. Office / Why-Why and FTA analysis.
• Able to work under pressure, Eager to learning.
• Able to outside working area.
• Able to drive with driver's license.
• If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
• Only shortlisted candidate will be contacted for an interview".
• For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?.
• You will definitely get the right answers why you should join us through watching the video on YouTube.
• Samut Prakan Thailand

ประเภทงาน:

งานประจำ

• Apply data extraction, transformation and loading techniques in order to connect large data sets from a variety of sources.
• Build data collection frameworks for structured and unstructured data.
• Build and maintain infrastructure systems such as data warehouses, data lakes and data access application programming interfaces (APIs).
• Define data standards, improve data efficiency catalogues and ensure data quality.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve work flow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Electrical Engineering, English

ประเภทงาน:

งานพาร์ทไทม์

• Design, develop and implement process automation system for manufacturing..
• Implement and suppport electrical, automation and instrument system in manufacturing (PLC,DCS,Loop test)..
• Collaborate with cross-function team (Engineering, Production, IT) to integrate automation solution..
• Ensure projects are completed on time, within budget and in compliance with safety and quality standard..
• Design, develop and implement process automation system for manufacturing..
• Welcome New Graduated!.
• Good command in English and Computer skills..
• Good Problem-solving and Analytical skills..
• Situational Adaptability..
• Self-motivated, proactive and eager to learn new technology..
• Able to work in upcountry..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Production Engineering, English

ประเภทงาน:

งานประจำ

• To design and development packaging, process line and packing machine in food industries field.
• To analyze and evaluate test data in order to find the solution for modified process line & packing machine cost down activities, productivity, and quality improvement.
• To set up the process control standard, packing material specification, packing machine specification, machine safety, and maintenance guideline.
• To manage project and team to stable production when applying project to industrialization stage.
• To communicate with packaging and machine supplier.
• Job Qualification.
• Bachelor or Master Degree in Packaging Engineer, Packaging Technology, Packaging & Material Science, Food Processing Engineering, Food Engineering or related field.
• Having 0-3 years of experience in packaging, packing machine or process line in the food industry or related field.
• Have an experience in production or QA/QC ISO9001 and quality system, ISO18000 and the ISO14001 system will be a special consideration.
• Good command of written and spoken English.
• Computer literate in MS Office.
• Able to work under pressure and skill of negotiation.
• Fresh graduated are welcome.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Javascript, English

ประเภทงาน:

งานประจำ

• Provide 24-hour response to operational failures of the bank's core banking system, covering.
• business anomalies in application systems (e.g., deposit, loan, report, and document systems) and.
• infrastructure anomalies (e.g., cloud services, databases, and networks);.
• Conduct real-time monitoring of system issues and respond promptly; escalate issues to the.
• subsequent handling process in a timely manner, and assist in extracting logs and data required for.
• issue analysis;.
• Upon receiving the bank's MA support request, initiate the response process within 15 minutes,.
• and quickly complete preliminary localization through troubleshooting of abnormal phenomena, log.
• analysis, and data verification;.
• Cooperate efficiently with the bank to resolve Serv1 or Serv2-level system issues;.
• Prepare detailed incident reports, and accurately communicate the results of root cause analysis to.
• the bank and support teams;.
• Organize the MA processes of the core system, iteratively update the MA support manual, and.
• ensure the implementation of standardized MA practices.
• A bachelor's degree or above, majoring in computer science, software engineering, or related fields.
• Have in-depth familiarity with the application architecture of the bank's core systems, master.
• relevant knowledge of cloud environment operation and maintenance, and possess professional.
• knowledge of IT Service Management (ITSM) best practices.
• Have excellent written and verbal communication skills, and be able to convey complex information.
• clearly and concisely. Thai or English communication skills are required.
• Recognize and accept the 24-hour, 7-day shift system, and be able to adapt to night shifts and.
• holiday duty (each shift includes 30-minute shift-handover time).
• Have strong coordination and organizational abilities, and be able to manage multiple tasks.
• efficiently and prioritize them clearly.
• Be familiar with the Spring Boot framework and have Java coding and development capabilities.
• Be familiar with the access operations of mainstream databases (MySQL, PostgreSQL), and have the.
• ability to optimize SQL, tune performance, and optimize batch tasks.
• Be proficient in mainstream development tools such as Eclipse and IntelliJ IDEA, be skilled in using.
• version management tools such as Git and SVN, and log management and analysis tools such as.
• Kibana.
• Be able to work stably in Thailand for a long time, have good self-learning ability, and be able to.
• quickly adapt to business and technological updates.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Important] As an SES (System Engineering Service) engineer, you will be assigned to work on-site at a client company (a Japan-affiliated system integrator).
• Understanding customer business objectives and translating them into technical solutions.
• Implement the new network configuration and parameters received from the design team by configuring them on the actual devices.
• Read and interpret parameter sheets, create configuration, install operations, and prepare related documentation such as operation plans, time schedules, and work reports.
• Work Location: Mainly in Our CUSTOMER Office (Bangkok - BTS Pholenchit Station).
• Work Time: Monday - Friday: 8.30-17.30 *depend on our CUSTOMER schedule.
• Thai nationality only.
• Daily conversation level for both written and spoken English.
• Foundation/Associate degree or above in Computer Engineering, Computer Sciences or related field.
• Experience 3 years or more in IT infrastructure networking (Implement, Design).
• Experience with configuring and install network devices such as Cisco, Fortinet, Yamaha, and Aruba products. *not inculde design.
• Strong understanding and practical knowledge of TCP/IP, OSPF, BGP, VLAN, STP, and other essential network protocols.
• Able to do on-site support and travel up-country.
• Able to deal with difficult situation and working under time constraints.
• Passionate in learning new technology.
• Good team player.
• Service minded with excellent communication and coordination skills, positive attitude, proactive and willing to learn with multi-tasking skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Python, Golang, React.js, node.js, English, Thai

ประเภทงาน:

งานประจำ

• Product Planning & Strategy: Define and manage the product roadmap, translating business goals into technical requirements and actionable development plans..
• Technical Solution Design: Utilize your Full Stack expertise (Python, Go, React) to assess technical feasibility, design system architecture, and choose the right tech stacks for new features..
• Development Oversight: Collaborate closely with the engineering team to ensure high-quality code delivery. While you won't be coding full-time, you must be able to revi ...
• Requirement Analysis: Break down complex requirements for AI/Computer Vision integration into clear user stories and technical specifications for the dev team..
• Cross-Functional Collaboration: Work with internal stakeholders and external partners to integrate third-party systems (e.g., ALPR systems, IoT devices) seamlessly into our platform..
• Quality & Support Management: Oversee the product s lifecycle from development to deployment, ensuring robust performance across Windows/Linux servers and minimizing technical debt..
• Proven experience in Product Management or a similar role (e.g., Tech Lead, System Analyst)..
• Strong background in Full Stack Development (2+ years preferably) with hands-on experience in Python, Go (Golang), and JavaScript (React)..
• Proficiency in designing RESTful APIs (FastAPI) and working with databases (PostgreSQL, MongoDB)..
• Understanding of DevOps, Linux, VMware, and Cloud infrastructure is highly desirable..
• Basic knowledge of AI/Machine Learning pipelines is a strong plus..
• Management Skills: Ability to plan, prioritize, and manage multiple projects using Agile/Scrum methodologies..
• Communication: Excellent English communication skills to articulate technical concepts to non-technical stakeholders and clients..
• Education: Bachelor s degree in Computer Science, Engineering, or related fields..
• Competitive Compensation: Attractive salary package with performance-based bonuses..
• Flexible Work Culture: Hybrid working model with remote work options to support work-life balance..
• Health & Wellness: Comprehensive health and dental insurance plans..
• Growth & Development: Access to the latest AI tools/tech and support for continuous learning..
• Leave & Holidays: Generous paid time off, including extended parental leave..
• Team Environment: A collaborative culture that values innovation, with regular employee recognition programs..

ทักษะ:

Assurance, Excel, Public Speaking, English

ประเภทงาน:

งานประจำ

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Japanese, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Japanese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Japanese.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English, Cantonese

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Cantonese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ทักษะ:

Quality Assurance, Assurance, Data Analysis

ประเภทงาน:

งานประจำ

• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training ManagementYou will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred QualificationsFamiliarity with search engines and algorithms of any social media platform would be a plus point.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Quality Assurance, Assurance, HACCP, English

ประเภทงาน:

งานประจำ

• Provide Food Safety and Quality support on assigned projects, working closely with R&D Product Developers and Supply Chain/ Operations, whilst meeting project timelines. Ensure Quality and Food Safety guardrails have been addressed in the innovation Stage gate ( FSQA requirement in dGIB, P, Spec Approvals, Material qualification requirements, HACCP, Gate Sign Offs, Support Trial if required, Lock Finished product Specs).
• Review Raw Material, Product and Process specifications. Provide comments and Approv ...
• Provide support to Asia FSQA Manager as required eg onsite support during Innovation Trials, Line Qualifications, auditing - including following up on CAPA s.
• Support Quality Governance & Compliance programs such as Product performance monitoring, Standard Qualification, review Asia related quality & food safety results and share Design Customer Complaints to the R&D Team and work to drive improvements.
• Maintain a close working relationship between the key internal customers - R&D Team, Supply Chain/Operations, Marketing& trade team and & Global & Region FSQA Team members as required.
• Qualifications:3 years+ of working experience Quality or Food Safety position within the Food Industry.
• Graduation info: B. Sc (Food Science) or similar.
• Strong technical and analytical skills.
• Computer literate - ability to collect, process and summarize data. Develop presentation.
• Effective communication (English and Thai communication is a must) and project management skills.
• Multitasking and ability to handle multiple projects and tasks.
• Strong ownership &accountability, discipline, commitment, attention to details, good time management skill, flexibility in a fast-paced environment.
• Passion & eagerness to learn, fast learner.
• Self-driven- operate effectively and independently, without need for continuous guidance and supervision.