เงื่อนไขการค้นหา

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Tableau, Excel, Industry trends

ประเภทงาน:

งานประจำ

• Work closely with stakeholders to understand business requirements, identify opportunities, and whitespace to commercialize data-driven insights and solutions.
• The candidate will need to lead data analysis and sales pitching for the Annual Media planning process, and have good commercial awareness and communication skills to be able to connect with multiple stakeholders.
• Break down business questions into analytical frameworks, and being able to talk the language of technical teams as well as commercial stakeholders is a key requirement ...
• The candidate will need to lead the development of end-to-end data lead media solutions, and media measurements to keep ahead of the media industry standards and own roadmap to deploy and modernize media measurements across different media platforms, channels, and mechanics.
• Candidates should have some idea of offline and online SSP and DSP platforms and architecture, and market direction to strategically build and improve media solutions, either owned or in partnership with external parties.
• Be proactive and co-own the go to market strategy along with commercial stakeholders for multiple media channels/ and other data commercialization initiatives, and proactively help plan the right focus areas for the team, develop solutions and products to help build the roadmap and pipeline for commercial opportunities.
• Develop and implement predictive models, statistical algorithms, and machine learning models to support business needs.
• Develop and implement data visualizations using PowerBI/ Data Studio/QuickSight/ Tableau/ Excel to effectively communicate insights to stakeholders.
• Collaborate with cross-functional teams, including business analysts, product managers, and developers, to implement data-driven solutions.
• Stay up to date with emerging technologies, marketing technology platforms, omni-channel media and industry trends to identify new opportunities for improving data analytics and applications.
• Mentor and coach junior data scientists and data analysts to develop their skills and expertise.
• Bachelor s or Master s degree in data science/ engineering/ statistics/economics/ computer science/ mathematics, or a related field is a requirement.
• MBA/Business degree with strong background in technical understanding and hands-on expertise is preferable.
• Online media experience will be a strong advantage.
• 8+ years of experience as a data scientist or data analyst in marketing across any industry is a requirement.
• Strong proficiency in Python/ Pyspark/ SQL/ R is a requirement.
• Strong experience in story telling from data, analysis and insight is required.
• Commercial understanding, and having a balanced approach for go-to-market strategy is a requirement.
• Experience with machine learning algorithms and statistical modeling is a bonus.
• Strong communication skills and the ability to collaborate with cross-functional teams is a requirement.
• Proven ability to work independently and manage multiple projects simultaneously is a requirement.
• The candidate must display a high sense of accountability and be agile in handling high value projects, and be able to motivate the team to deliver as a shared objective with the commercial plan.
• Experience in mentoring and coaching junior/ senior DA/ DS is a requirement.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, English, Mandarin

ประเภทงาน:

งานประจำ

• Fully manage and scale sales on Shopee, Lazada, and TikTok Shop.
• Platform algorithms.
• Product ranking mechanics.
• CTR / CVR optimization.
• Keyword and search performance..
• Flash Sale, Voucher, Affiliate, Promotion Calendar.
• Manage ad execution and optimize budget allocation.
• Collaborate with Graphic and Content teams to produce high-converting creatives.
• Analyze data extract insights improve performance continuously.
• Prepare weekly/monthly performance reports with actionable next steps.
• Take ownership of sales and profitability of the marketplace channels.
• We are not looking for someone who only knows how to use the platform.
• We are looking for someone who knows how to win on the platform.
• Minimum 3+ years experience in Marketplace / E-commerce operations.
• Proven track record of driving growth for Shopee / Lazada / TikTok Shop stores.
• Ranking logic and algorithms.
• Ads optimization (CTR, CVR, CPA).
• Keyword strategy and conversion funnel..
• Strong analytical and data-driven mindset.
• Ability to translate strategy into execution.
• Ownership mindset and strong decision-making skills.
• Nice to have.
• Experience in performance ads / affiliate optimization.
• Experience with lifestyle or premium consumer brands.
• Support Structure.
• Graphic Designer banners, creatives, A+ content.
• Content & Online Sales Executive social content & KOL coordination.
• You lead marketplace direction.
• The team executes with you.
• What We Offer.
• Competitive salary.
• Opportunity to scale a premium brand into multiple markets.
• How to Apply.
• Resume.
• Portfolio / performance results (e.g., dashboard screenshots, before/after case studies)..

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Data Analysis

ประเภทงาน:

งานประจำ

• Commercial P&L and Growth Ownership: Own the commercial success of the FBS seller base. Direct the team to drive aggressive targets for seller acquisition, activation, and performance growth. Ultimately responsible for hitting key growth targets while effectively managing investment and operational costs.
• Strategic Go-To-Market (GTM) Leadership: Define the overarching strategy for FBS seller acquisition and adoption. You will direct your team to identify high-potential seller segments, craft compelling value propositions, and execute targeted outreach a ...
• Incentive Mechanism Design & Optimization: Lead the team in the design and continuous refinement of seller incentives (e.g., subsidies, rebates, visibility boosters). The goal is to conduct deep, rigorous analysis to ensure maximum effectiveness and ROI at the optimal cost, treating investment as a strategic lever.
• Performance Levers and Deep Analysis: Proactively identify and pull key performance levers across the entire seller life-cycle (onboarding funnel, retention drivers, growth mechanics). Lead your team to conduct rigorous quantitative analysis to uncover non-obvious insights and inform strategic direction.
• Executive Alignment & Documentation: Serve as the main point of contact for the seller workstream with senior management. You will be presenting, interacting, and aligning strategies and results regularly. You will oversee the preparation of critical strategic documents, plans, and reports for executive review.
• Team Leadership and Development: Directly lead, mentor, and prioritize the work of a dedicated team of Associates and Senior Associates, fostering a highly analytical, agile, and results-oriented culture.
• Requirements: Experience & Industry: Minimum 5 years of working experience in a high-growth environment, preferably within E-commerce, Tech, or Commercial strategy.
• Consulting Preference: Management Consulting background is highly preferred, demonstrating an ability to structure ambiguity, synthesize complex information, and drive executive-level recommendations.
• Analytical Acumen: Exceptionally analytical, with deep experience in data analysis, quantitative modeling, and using data to make strategic, commercially sound decisions.
• Strategic and Creative Thinker: Proven ability to engage in proper planning while maintaining a strategic, creative mindset to think outside the box and identify innovative performance levers.
• Leadership and Drive: Proven track record of leading a team (Associate/Senior Associate level), including the ability to prioritize projects, drive execution, and motivate team members to achieve challenging targets.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Minimum QualificationsBachelor's degree or above. Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks. Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred QualificationsExperience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Legal, Business Development, English

ประเภทงาน:

งานประจำ

• Lead the team to achieve the target (Official shop onboarding target).
• Monitoring and finding issues during operations and exploring the solutions while the team is facing challenges.
• Meeting with stakeholders via online and offline channels.
• Supporting and incubate sellers for basic operation to onboard official shop.
• To be a coordinator with cross department to solve operations daily issues (Legal, ICC, operations).
• Initiate project across team or internally.
• Coordinate with closely related teams such as category team, Business partnership team, Marketing team and others to get the most proposals for seller acquiring.
• Requirements: Bachelor s or Master s Degree in business or related fields.
• 3-5 years of experience in Sales, Offline - Online business, Business Development would be plus.
• Logical thinking and strong negotiation skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Knowledge in MS Office, Basic Excel, Pivot, vlookup, PPT.
• Good presentation, interpersonal skills and communication skills.
• Fluency in English and Thai, both written and verbal (Chinese would be a plus).
• Additional qualifications that would be beneficial for candidates: Prior experience in sales roles, knowledge of platform trends and e-Commerce.
• Requires a specialty of connection plus communication and presentation skills.
• Be able to maintain good relationships and trust with merchants to understand more about their business and their key success factors.

ทักษะ:

Compliance, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Excel, SQL

ประเภทงาน:

งานประจำ

• Own short-term and long-term workforce planning for FBS operations, including peak planning (e.g. campaign, mega sale, seasonal spikes).
• Translate demand forecasts and volume projections into manpower requirements across warehouses and fulfillment nodes.
• Balance service level targets with cost efficiency through effective workforce sizing and deployment.
• Monitor workforce productivity, utilization, and efficiency metrics; identify gaps and drive improvement initiatives.
• Develop and track key WFM KPIs such as staffing accuracy, shrinkage, overtime, productivity, and attendance.
• Drive continuous improvement projects to optimize labor cost and operational performance.
• Requirements: Bachelor s degree in Engineering, Operations Management, Business, Analytics, or a related field.
• 5-8+ years of experience in Workforce Management, Capacity Planning, Operations Planning, or Supply Chain (logistics, e-commerce, or fulfillment preferred).
• Strong analytical skills with experience using data to drive decisions (Excel, SQL, BI tools preferred).
• Proven experience managing workforce planning in a fast-paced, high-volume operational environment.
• Strong stakeholder management and communication skills.
• Ability to work under pressure and manage ambiguity in a rapidly scaling business.
• Experience with large-scale operations or multi-site environments is a strong plus.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP, RESTful, Javascript

ประเภทงาน:

งานประจำ

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in SAP Technical development.
• Proven hands-on experience with the ABAP RESTful Application Programming Model (RAP).
• Proven experience in implementing SAP Business Process Automation (BPA) solutions.
• Strong understanding of SAP S/4HANA architecture and data model.
• Strong understanding of various SAP modules and their associated business processes (e.g., FI, CO, PS, TR, MM, PM).
• Proficiency in ABAP programming, including ABAP Objects, CDS views, and OData services.
• Experience with SAP Fiori and UI5 development is a plus.
• Knowledge of debugging tools and performance tuning techniques in ABAP.
• Familiarity with process mapping and modeling techniques (e.g., BPMN).
• Experience with RPA tools and methodologies is a plus.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Preferred Skills (Nice to Have):Experience with SAP BTP and cloud-native development.
• Knowledge of integration technologies (e.g., APIs, SOAP, REST).
• Certifications in Business Process Management (BPM) or Lean Six Sigma.
• Experience with specific SAP BPA tools (e.g., SAP Build Process Automation, SAP IRPA, SAP CPI/PO).
• Knowledge of scripting languages (e.g., JavaScript) for automation development.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111856In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Automation, Software Testing, English

ประเภทงาน:

งานประจำ

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Fast Learner, Excel, English

ประเภทงาน:

งานประจำ

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• High level speaking and written proficiency in English and Thai language to communicate with cross-functional team.
• Minimum 5 years experience in E-Commerce; direct experience in relevant categories preferred.
• Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem-solving skill.
• Preferred Qualification:Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and power point.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Digital Marketing, SEO, Social media

ประเภทงาน:

งานประจำ

• Drive digital transformation in Syngenta by increasing the digital marketing maturity level in the local (Bangkok) and global commercial organizations - well aligned with the global and local digital marketing strategy.
• Define and implement the SPS local digital marketing strategy, including a capabilities development roadmap, the local digital marketing analytics approach, SEO/AIO, Social Media / Listening, Paid media, Content marketing strategies, AI integration in campaign planning, and lead gen and management.
• Increase marketing effectiveness by launching targeted, omni-channel, integrated digital campaigns in the local markets.
• Enhance customer experience by delivering best-in-class personalized digital marketing experiences to our customers via digital campaigns (enhanced by AI).
• This position will drive successful digital marketing strategies, working closely with country to deliver on content marketing initiatives that create demand, build awareness, drive brand preference, and ultimately generate sales opportunities.
• Design and implement the local digital marketing strategic priorities in line with the local business strategy.
• Define, create and run local digital marketing campaigns (focus on acquisition of grower data, grower engagement, conversion to sales and grower loyalty) for B2B and B2C including the end-to-end campaign journey on the digital touch points / follow consistency & quality according to the brand guidelines, including creation of digital campaign briefings.
• Drive local digital marketing transformation and capability building, together with global Digital Marketing Lighthouse Manager, the local Marketing Head and the regional AMEA Digital Marketing team.
• Set the DM analytics direction and establish, measure and optimize DM KPIs with objective to manage and optimize digital A&P spend.
• Responsible for all reporting, dashboards and analytics, turning data into insights.
• Collaborate seamlessly across all activities with the local marketing teams, focusing on enabling an omnichannel approach and optimizing marketing impact and overall A&P spending (traditional and digital).
• SEO/AiO implementation and management of paid media of all digital campaigns.
• Increase impact, reach and automation by enabling Marketing Cloud capabilities, including customer journeys, A/B testing, content categorization, etc.
• Build a strong interface and collaboration with agencies, global, regional and local Marketing teams, IT & Digital.
• Focus on Data driven decision-making utilizing digital marketing.
• Driving the tracking and optimization of all digital campaigns running.
• Define impactful customer journeys and support Mexico, Central America and Caribbean to implement them through SFDC marketing cloud,.
• Work to develop a strong commercial funnel / pipeline, taking leads them from awareness to loyalty with a focus on measuring marketing conversion into sales.
• Identifies key trends, insights, short- and long-term opportunities / challenges to build and communicate strategic direction effectively, exciting people around the brand & digital marketing vision and aligning diverse teams to achieve success.
• Creates a continuous learning environment around digital marketing to educate / inspire on the Art of the possible&rdquo.
• Develop brand & digital content marketing strategies to ensure that content is optimised, compelling, engaging and highly relevant.
• Knowledge, experience & capabilities.
• Critical knowledge.
• Professional graduated or advanced student of the careers of: Marketing, Engineering, Business Administration or related.
• Good understanding and knowledge of how to plan and execute digital marketing campaigns.
• Strong knowledge of digital marketing in AI, paid media, data flow and analytics, social, SEO/AIO, Marketing Automation, UX web site/landing pages and influencer marketing.
• Solid knowledge of agile methodologies.
• Analytical mind-set and knowledge working with systems and tools for problem solving.
• Critical experience.
• 7- 8 years of hands-on digital marketing campaign implementation experience management; preferably in a large international company.
• Digital Paid Media & programmatic marketing experience, social, SEO, marketing automation and e-commerce.
• Strong understanding of the digital behaviour, B2B and B2C.
• Experience with digital personalization.
• Experience with KPI setting and measuring and driving campaign optimization over the various digital touchpoints.
• Experience with briefing digital marketing agencies on digital campaign creation and delivery.
• Excellent project management skills; ability to manage several projects at the same time.
• Agency experience would be very beneficial.
• Strong team player, able to work in cross-functional environment and with third parties, strong in building and maintaining relationships.
• Influencing skills, drive for result.
• Structured and analytical with a passion for detail.
• Ability to build strong relationships with agencies and business partners.
• Ability to think strategically but also execute end-to-end.
• Customer Experience Management, Customer Journey Mapping and Lead Nurturing Experience preferred.
• Excellent attention to detail.
• Positive attitude & strong ownership and accountability.
• Customer-centric mindset, ability to think holistically about E2E experience and spot pain points.
• Experience managing day-to-day omni-channel operations.
• Ability to influence multiple stakeholders without direct authority.
• Demonstrated self-starter with an ability to manage and motivate other team members.
• Critical technical, professional and personal capabilities.
• Hands-on Digital tool experience (ex. GA4, Power BI, Google Data/Looker Studio, AI tools - Claude, Perplexity, etc. SEO/AIO tools - ex. SEMrush, Social - ex. Emplifi, Hootsuite, Sprinklr, Paid/Social Media - ex. Facebook, Google, Youtube, Tiktok, etc., Local Messaging Platforms ex.WhatsApp, Marketing Automation Platforms- ex. SFDC Marketing Cloud, Hubspot, etc.).
• SFDC experience.
• Great project and stakeholder management skills.
• Excellent cross-organizational and cross-departmental communication capabilities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Salesforce, Research, Automation

ประเภทงาน:

งานประจำ

• Own enterprise-level marketing systems administration, including data architecture, lifecycle management, custom fields and objects, permissions, and governance.
• Design, configure, and operate Crimson s global mar-tech stack, including Marketo, Zapier, global SMS providers, ticketing and event platforms, and other marketing tools.
• Translate PRDs and high-level business requirements into clear system designs, defined data flows, and decisions around native versus custom solutions.
• Partner with website developers to specify, QA, and validate integrations between Crimson s headless website and Marketo.
• Work closely with the Salesforce Technical Manager to ensure reliable, consistent data flow between Marketo and Salesforce.
• Lead global rollouts of new systems and functionality, including documentation, enablement, and clear communication to drive adoption across markets.
• Improve email deliverability and targeting by enabling stronger behavioural segmentation and reducing indiscriminate or blanket sends.
• Research, evaluate, and recommend cost-effective, globally scalable platforms and tools for approval.
• Act as the escalation point for critical marketing systems issues, triaging and prioritising fixes to minimise business impact.
• What Success Looks Like: New marketing capabilities are rolled out quickly and reliably across 20+ markets.
• Fragmented SMS and ticketing tools are consolidated into scalable, production-ready global solutions.
• Data in Marketo and Salesforce is complete, consistent, and trusted by marketing and revenue teams.
• Email deliverability and targeting show measurable, sustained improvement.
• Global teams actively adopt new systems and processes with minimal rework or escalation.
• Clear system ownership reduces operational friction and unblocks marketing execution.
• What You Need: 5+ years of operating enterprise-level CRM and or marketing automation platforms in a production environment.
• Proven experience delivering and running marketing systems in complex, multi-market or global organisations.
• Demonstrated experience leading or supporting large-scale marketing automation platform implementations or migrations.
• Strong understanding of data architecture, data hygiene, lifecycle management, and system integration best practices.
• Ability to understand APIs at a conceptual level and clearly document integration requirements (no coding required).
• Excellent written and verbal communication skills, with experience working across international and cross-functional stakeholders.
• High-ownership mindset with the ability to diagnose, prioritise, and resolve technical and operational issues independently.
• Desirable, But Not Essential: Hands-on Marketo administration experience.
• Experience with global SMS platforms or event and ticketing systems.
• Experience building AI workflows or working with AI agents in a marketing or operations context.
• Experience supporting attribution models or paid media conversion and offline event integrations.
• Why work for Crimson? Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high-performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!
• Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

ทักษะ:

Product Development, Research, Project Management

ประเภทงาน:

งานประจำ

• Profitable revenue growth Own SA&I revenue and cost OP, driving long term profitable growth.
• Develop sales plans and strategies to achieve sales goals in collaboration with each SA&I cluster leader.
• Manage sales team pipeline and assist in closing deals through strategic intervention.
• Set quarterly and annual sales quotas.
• Provide detailed sales forecasting on a monthly basis.
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Regional Leaders and SAI market/cluster leaders input.
• Create sales reports and provide feedback to senior team and region leaders.
• Drive sales while maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results.
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines.
• Partner closely with Region Leader/Customer Success to align on goals and strategy and drive shared accountability for revenue targets.
• Implement annual pricing increases and influence price-setting for new services.
• Advise on RFPs.
• Ensure NIQ fund usage.
• Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.
• Voice of client Maintain & develop the commercial relationship to clients within the local market.
• Monitor the market and competitor products and activities.
• Review customer activity and anticipate prospecting needs.
• Establish and maintain senior level key prospect/client relationships.
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
• People management Recruit and hire sales associates.
• Motivate the sales teams to achieve their goals.
• Work with training team and peers to develop sales training content and protocols.
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes.
• Expert in CPG / T&D Sales and Consumer research.
• Experience in transformation initiatives.
• Proven Leader of high performing teams.
• Bachelor's Degree required.
• Good knowledge of NielsenIQ products, services and data preferred.
• Expertise in (application of) one of NielsenIQ solutions is a plus.
• Strong analytical skills.
• Proven sales acumen.
• Skillsets.
• Strong sense of urgency and accountability to drive client outcomes.
• Proven experience in leading a team, managing people, and developing talent.
• Experience in driving organizational transformation.
• Able to work collaboratively with internal & external teams.
• Capable to maintain positive client relationships in complex situations & resolve client issues.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations / events.
• Strategic thinking and vison.
• Understanding of dependencies across areas.
• Strong project management skills and ability to manage multiple priorities.
• High say-do ratio.
• Additional Information.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

ทักษะ:

Product Development, Research, Project Management

ประเภทงาน:

งานประจำ

• Profitable revenue growth Own SA&I revenue and cost OP, driving long term profitable growth.
• Develop sales plans and strategies to achieve sales goals in collaboration with each SA&I cluster leader.
• Manage sales team pipeline and assist in closing deals through strategic intervention.
• Set quarterly and annual sales quotas.
• Provide detailed sales forecasting on a monthly basis.
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Regional Leaders and SAI market/cluster leaders input.
• Create sales reports and provide feedback to senior team and region leaders.
• Drive sales while maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results.
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines.
• Partner closely with Region Leader/Customer Success to align on goals and strategy and drive shared accountability for revenue targets.
• Implement annual pricing increases and influence price-setting for new services.
• Advise on RFPs.
• Ensure NIQ fund usage.
• Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.
• Voice of client Maintain & develop the commercial relationship to clients within the local market.
• Monitor the market and competitor products and activities.
• Review customer activity and anticipate prospecting needs.
• Establish and maintain senior level key prospect/client relationships.
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
• People management Recruit and hire sales associates.
• Motivate the sales teams to achieve their goals.
• Work with training team and peers to develop sales training content and protocols.
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes.
• Qualifications Expert in CPG / T&D Sales and Consumer research.
• Experience in transformation initiatives.
• Proven Leader of high performing teams.
• Bachelor's Degree required.
• Good knowledge of NielsenIQ products, services and data preferred.
• Expertise in (application of) one of NielsenIQ solutions is a plus.
• Strong analytical skills.
• Proven sales acumen.
• Skillsets.
• Strong sense of urgency and accountability to drive client outcomes.
• Proven experience in leading a team, managing people, and developing talent.
• Experience in driving organizational transformation.
• Able to work collaboratively with internal & external teams.
• Capable to maintain positive client relationships in complex situations & resolve client issues.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations / events.
• Strategic thinking and vison.
• Understanding of dependencies across areas.
• Strong project management skills and ability to manage multiple priorities.
• High say-do ratio.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities: Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities: Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

DevOps, Linux, Bash

ประเภทงาน:

งานประจำ

• Build pipelines to automate development workflow We use the following technologies Gitlab Jira, Confluence Docker Kubernetes Azure (must have experience in Azure or AWS or equivalent cloud provider) Terraform & Helm (must have experience) Artifactory Shell scripting and Python Utilise maven and shell scripting knowledge to build docker Deploy the built docker to pre-production Azure environments using AKS Help automate and run performance & functional test packs once deployed Constantly upgrade tools and technologies
• Qualifications5+ years of experience in enterprise DevOps, deploying and servicing cloud components at scale in AWS or Azure.
• Pinning threads to CPUs Measuring performance of bare metal machines Measuring network, storage performanceStrong coding/scripting experience (Bash scripting is must have).
• Strong understanding of docker and kubernetes ecosystem with deployment tools as Terraform and Helm.
• Experience with configuring and using a CI/CD tool such as Gitlab or Jenkins.
• Experience with git, Azure/AWS, Kafka, Kubernetes, Microservices, SQL is required.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Lead customer service team of e-commerce business.
• Own, monitor, and drive the team to achieving related KPIs and overall performance.
• Ensure that all agents are working effectively and follow all technical and company service processes.
• Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers.
• Manage, train, and coach team members.
• Ensure smooth running of daily processes to meet service commitment levels.
• Requirements: Bachelor's Degree in any related field.
• At least 2+ years experience in a contact center, managing a team of at least 10 agents.
• Good command of written and spoken English.
• Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry.
• Good logic and able to form assumption to identify team/individual performance gap.
• Worked with or Able to comprehend KPIs/performance data reports.
• Able to work in shift is an advantage.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.Role Overview.
• The Solution Account Lead (SAL) is a strategic leader who combines deep SAP expertis ...
• Account Ownership & Strategy: Serve as the SAP Finance and Spend Management owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and broader account plans by account team.
• Drive End-to-End Customer Value Journey with Domain Expertise: Provide solution area domain expertise and thought leadership to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for SAP Finance and Spend Management.
• Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets.
• Product Success & Innovation: Drive go-to-market for new products, engage early with customers, validate solutions, and influence the product roadmap. Lead AI and innovation initiatives (e.g., BDC, Knowledge Graphs, scalable PoCs, Joule agents).
• Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programs. Collaborate with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs as well as customized demos, POCs and prototypes with customer specific data.
• Value Proposition & Executive Engagement: Collaborate with value advisors to create compelling narratives articulating ROI, value leakage and competitive advantages. Conduct strategic discovery, run value leakage, AOTP workshops and deliver persuasive pitches with ways of solving distinct customer business/buying-center challenges to accelerate executive buy-in and drive demand independently of RFPs.
• Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
• Adoption & Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services, monitoring outcomes and driving continuous improvement to maximize customer value.
• Customer Success & Field Impact: Own SAP Finance and Spend Management deal cycles, renewals, enablement, and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.
• Relationship Building & Governance: Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and convert executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption, innovation, risks and opportunities.
• Ecosystem & Partner Engagement: Own relationships with strategic consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.
• Collaboration & Orchestration: Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go-to-market engine with tailored GTM approach. Drive joint accountability and coordination across internal stakeholders for maximum market impact.
• Competitive & Industry Expertise: Maintain deep technical and functional knowledge across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.
• Bachelor s degree in Business, Marketing, Information Technology, or related field.
• Management consulting type profile with 10-15 Years Industry or Practitioner experience; Executive relationship building skills with proven C-suite influence.
• B2B enterprise experience with multi-stakeholder SaaS cycles, plus top-tier consulting and deep industry expertise.
• Proven experience in account management, solution sales, or customer success roles.
• Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
• Deep SAP and domain expertise, with strong understanding of AI and innovation trends.
• Maps value levers and tell a quantified ROI storytelling and compelling business case creation
• Strategic thinking, business acumen, relationship building and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem-solving and continuous improvement.
• 12 plus years experience in a quota carrying role
• 4 plus years domain experience in applicable sub solution area domain either from related industry or consulting (Spend management solutions).
• Why This Role Matters.
• The SAL is pivotal in shaping SAP s market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.