เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

DevOps, English

ประเภทงาน:

งานประจำ

• LOCATION: Bangkok, Thailand - Metro Area.
• WE RE LOOKING FOR.
• Good in English communication skill.
• 2-3 years+ of hands on Linux/Windows administration experience.
• 2-3 years+ of experience within a DevOps organization.
• Experience with a Virtualization System, Cloud base application and Infrastructure preferably VMware vSphere, Amazon Web Services.
• Experience with Node.js and Python.
• Experience with standard configuration management tools: Ansible, Chef, Puppet, etc.
• Exceptional troubleshooting and problem solving skills.
• Domestic and international travel required.
• Flexible, self-learning, self-motivated, team player, willing to work in dynamic and fast-paced environment.
• BONUS (let us know if you have any of these!):
• Professional certificates such as AWS certifications, RHCE, MCSE.
• Deep understanding of enterprise networking systems, enterprise architecture.
• Project Management & Implementation EkoApp both On-Cloud and On-Premise.
• Onsite support for preventive maintenance and troubleshooting infrastructure and SaaS application.
• Solve complex technical issues involving multiple technology stacks.
• Responsible for customer problem and issues.
• Provide documentation and training to Customer, Engineer and Operations stakeholders.
• Compensation, Benefits, Perks and Other Reasons to Work for Us.
• Competitive compensation, based on experience.
• Stock options.
• Paid Vacation.
• Health and Dental care.
• Travel benefits.
• Young and progressive international team.
• Have a direct impact on our product and growth as a team and company.
• Global training and development opportunities.
• Team outings, lunches, and bonding activities.
• Work in our gorgeous office in Bangkok, Thailand.
• Job Types: Full-time, Permanent.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Our Customer Service department at Booking.com employs over 7,000 people, speaking 42 languages, across 13 countries worldwide. We're looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact centre environment to join our growing team in our colourful Customer Service offices in Bangkok, Thailand.
• As a Team Leader in Booking.com Customer Service, you'll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
• Exercising excellent leadership and communication skills, you'll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we'll offer you a competitive compensation package and an environment in which you can do your best work.
• The offer:
• Annual leave entitlement.
• Quarterly bonus plan.
• Work schedule provided 4-6 weeks in advance.
• Catered lunch or dinner depending on your work schedule.
• Booking.com discount.
• Health insurance.
• Continuous growth potential, and free and on-demand professional training courses.
• Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Bangkok and think you can make a difference, click to apply and one of our team will be in touch.
• Take ownership for team results and provide daily leadership to a team of multilingual agents to achieve department targets.
• Be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviours.
• Understand development needs and provide coaching, training and support to team members.
• Effectively use business tools to monitor team performance, quality and adherence.
• Create a safe and open team environment where regular and constructive feedback is encouraged.
• Be a role model for company policies and procedures and ensure the team understands and adheres to them.
• Be a voice for continuous improvement providing feedback on opportunities and proactively share best practices.
• Collaborate with the recruitment team in the recruitment process and onboarding of new team members.
• Handle accommodation partner (B2B) cases as required.
• Minimum 3 years' plus experience as a people manager or team leader in a customer service or contact center environment;.
• Strong interpersonal skills.
• Experience leading teams in an international, customer-focused environment.
• Strong work ethic; self-directed and resourceful.
• Fluent English and Thai language skills.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication and analytical skills.
• Ability to multi-task & a flexible attitude.
• Eligible to work in Thailand (This position is only open to Thai nationals as there will be no work pass sponsorship for this role.).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Our Customer Service department at Booking.com employs over 7,000 people, speaking 43languages, across 18countries worldwide. We're looking for enthusiastic people managers who pair great leadership skills with management experience in a customer service or contact centre environment to join our growing team in our colourful Customer Service offices in Bangkok, Thailand.
• As a Team Leader in Booking.com Customer Service, you'll empower your people to develop their customer service skills and progress in their chosen career path. This unique position is a great opportunity for an energetic and inspirational people manager to effectively lead, motivate and develop a team of around 15 talented multilingual Customer Service professionals.
• Exercising excellent leadership and communication skills, you'll develop and coach an international team in an environment that embraces change, cultivates service excellence, productivity, teamwork and high self-esteem. In return, we'll offer you a competitive compensation package and an environment in which you can do your best work.
• The offer:
• Annual leave entitlement.
• Quarterly bonus plan.
• Work schedule provided 4-6 weeks in advance.
• Catered lunch or dinner depending on your work schedule.
• Booking.com discount.
• Health insurance.
• Continuous growth potential, and free and on-demand professional training courses.
• Our scale, scope, commitment to our people and our high standards of integrity make Booking.com a great place to work. If you would like to be part of our team in Bangkok and think you can make a difference, click to apply and one of our team will be in touch.
• Take ownership for team results and provide daily leadership to a team of multilingual agents to achieve department targets.
• Be an effective change manager, who knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviours.
• Understand development needs and provide coaching, training and support to team members.
• Effectively use business tools to monitor team performance, quality and adherence.
• Create a safe and open team environment where regular and constructive feedback is encouraged.
• Be a role model for company policies and procedures and ensure the team understands and adheres to them.
• Be a voice for continuous improvement providing feedback on opportunities and proactively share best practices.
• Collaborate with the recruitment team in the recruitment process and onboarding of new team members.
• Handle guest (B2C) cases as required.
• Minimum 3 years' plus experience as a people manager or team leader in a customer service or contact center environment;.
• Strong interpersonal skills.
• Experience leading teams in an international, customer-focused environment.
• Strong work ethic; self-directed and resourceful.
• Fluent English and fluent Thai language skills.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication and analytical skills.
• Ability to multi-task & a flexible attitude.
• Eligible to work in Thailand (This position is only open to Thai nationals as there will be no work pass sponsorship for this role.).