เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, English, Mandarin

ประเภทงาน:

งานประจำ

• Fully manage and scale sales on Shopee, Lazada, and TikTok Shop.
• Platform algorithms.
• Product ranking mechanics.
• CTR / CVR optimization.
• Keyword and search performance..
• Flash Sale, Voucher, Affiliate, Promotion Calendar.
• Manage ad execution and optimize budget allocation.
• Collaborate with Graphic and Content teams to produce high-converting creatives.
• Analyze data extract insights improve performance continuously.
• Prepare weekly/monthly performance reports with actionable next steps.
• Take ownership of sales and profitability of the marketplace channels.
• We are not looking for someone who only knows how to use the platform.
• We are looking for someone who knows how to win on the platform.
• Minimum 3+ years experience in Marketplace / E-commerce operations.
• Proven track record of driving growth for Shopee / Lazada / TikTok Shop stores.
• Ranking logic and algorithms.
• Ads optimization (CTR, CVR, CPA).
• Keyword strategy and conversion funnel..
• Strong analytical and data-driven mindset.
• Ability to translate strategy into execution.
• Ownership mindset and strong decision-making skills.
• Nice to have.
• Experience in performance ads / affiliate optimization.
• Experience with lifestyle or premium consumer brands.
• Support Structure.
• Graphic Designer banners, creatives, A+ content.
• Content & Online Sales Executive social content & KOL coordination.
• You lead marketplace direction.
• The team executes with you.
• What We Offer.
• Competitive salary.
• Opportunity to scale a premium brand into multiple markets.
• How to Apply.
• Resume.
• Portfolio / performance results (e.g., dashboard screenshots, before/after case studies)..

ทักษะ:

SAP, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Drive vision and blueprint for target state business and solution architecture.
• Take accountability for excellence in design and execution Data Migration solution.
• Provide thought leadership and be recognized as the design authority in your functional and industry domains.
• Engage client leadership to understand their vision and transformation agenda. Lead the engagement team to assist client in achieving the same.
• Take ownership of execution excellence. Drive/ mentor engagement teams to deliver engagements.
• Build relationships with client leadership, and lead on-going business and account development activities.
• Lead pursuit teams focused on new opportunities, and lead major aspects of the proposal development process.
• Coach, lead and support delivery teams and staff.
• Provide input and actively participate in recruitment and retention activities.
• Requirements:Bachelor or Master s degree in Finance and Accounting, Information Technology, Business Admistrative or relevant field, supported by relevant experience.
• Minimum of 10+ years of post-qualification experience working with SAP Functional modules by completed at least 8 end to end full life cycle of SAP implementations.
• Working experience in Consulting firms is most preferred.
• Experience in leading Data Migration among each modules from both functional and technical is a must.
• Experience with S4/Hana is a big plus.
• Deep and wide experience in SAP led transformation programs in diverse industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client stakeholders on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Good command of English communication.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111231In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Project Management, Microsoft Office

ประเภทงาน:

งานประจำ

• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource requirements, for network improvement initiatives.
• Lead project kickoff meetings, establish project governance structures and define roles and responsibilities for project team members.
• Operation Process Analysis and Optimization Conduct a thorough analysis of our Operations Functions, such as transportation routes, productivity analysis.
• Cross-Functional Collaboration Work closely with cross-functional teams, including operations (First Last Miles, Sorting Center, Linehaul), BI to align projects with business objectives and priorities.
• Provide regular updates and reports to higher-level management, including project plans, project progress, key performance indicators, and any issues or risks that require attention.
• Requirements: Proven experience in project management, and change management preferably in logistics or transportation management.
• Excellent analytical skills and the ability to interpret complex data to drive informed decision-making.
• Demonstrated leadership abilities, with experience leading cross-functional teams and managing multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office especially in PowerPoint (or Google Presentations).

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Compliance, Power BI

ประเภทงาน:

งานประจำ

• Set up, traffic, QA, and optimize campaigns across onsite, DOOH, CTV, and offsite channels.
• Define scalable workflows, SLAs, and governance models for campaign delivery.
• Use AI-enabled tools to automate tagging, creative QA, and anomaly detection.
• Support testing and rollout of new ad formats, DCO pilots, and predictive yield optimization.
• Measurement & ReportingDefine end-to-end measurement frameworks including ROAS, iROAS, sales lift, redemption, and loyalty impact.
• Integrate clean-room and first-party data to deliver closed-loop attribution dashboards.
• Standardize analytics and reporting templates to track RMN performance across clients.
• Translate performance metrics into actionable insights and optimization recommendations.
• Process & Capability BuildingDevelop playbooks for campaign lifecycle management and operational excellence.
• Train client and internal teams on ad operations, analytics, and compliance workflows.
• Partner with Solution Architects and Engagement Managers to operationalize RMN Build Run phases.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality ofoutcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:6-9 years experience in ad operations, performance marketing, or media analytics roles, ideally within an agency, publisher, or adtech environment.
• Familiar with the adtech ecosystem with hands-on experience with Google Ad Manager, The Trade Desk, DV360, or similar ad platforms.
• Direct experience with Retail Media is strongly preferred.
• Strong understanding of ad trafficking, yield management, and campaign optimization workflows.
• Familiarity with data clean rooms (eg, Google CMM, AWS Clean Rooms, Snowflake) and attribution models.
• Strong analytical capability with proficiency in GA4, Power BI, or Looker'.
• Ability to manage multiple campaigns and stakeholders while maintaining accuracy and quality.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111242In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Monitor, analyze overall operation's performance, and take initiatives to improve performance for Cross-border operations.
• Manage Inventory and Warehouse (create inventory work standard, inventory control procedure, inventory receiving/issuing process).
• Analyze & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Periodically report of inventory to Management level.
• Ensure cycle count & stock take at 100% depends on company policy.
• Ensure put away activity meet Service Level Agreement (SLA).
• Ensure pick order is on time and meet expectation.
• Ensure to fully utilize Warehouse space.
• Handle product return activity.
• Supervise, coach and evaluate of subordinate.
• Requirements Bachelor s degree or higher in Logistic management, supply chain or any related field.
• At least 3 years experience in Warehouse, Logistic Management or related experiences in Inventory.
• Knowledge of Warehouse management and Inventory Control.
• Proficient with Microsoft Excel.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to work under tight time deadlines.
• Be able to communicate in English is a MUST.
• Able to work at Shopee Warehouse (Samut Sakhon).

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP, RESTful, Javascript

ประเภทงาน:

งานประจำ

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in SAP Technical development.
• Proven hands-on experience with the ABAP RESTful Application Programming Model (RAP).
• Proven experience in implementing SAP Business Process Automation (BPA) solutions.
• Strong understanding of SAP S/4HANA architecture and data model.
• Strong understanding of various SAP modules and their associated business processes (e.g., FI, CO, PS, TR, MM, PM).
• Proficiency in ABAP programming, including ABAP Objects, CDS views, and OData services.
• Experience with SAP Fiori and UI5 development is a plus.
• Knowledge of debugging tools and performance tuning techniques in ABAP.
• Familiarity with process mapping and modeling techniques (e.g., BPMN).
• Experience with RPA tools and methodologies is a plus.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Preferred Skills (Nice to Have):Experience with SAP BTP and cloud-native development.
• Knowledge of integration technologies (e.g., APIs, SOAP, REST).
• Certifications in Business Process Management (BPM) or Lean Six Sigma.
• Experience with specific SAP BPA tools (e.g., SAP Build Process Automation, SAP IRPA, SAP CPI/PO).
• Knowledge of scripting languages (e.g., JavaScript) for automation development.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111856In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Production planning, SAP, Problem Solving, English

ประเภทงาน:

งานประจำ

• Supply Planning for Vegetable BU from order to delivery to customer by manage end to end operations as planning part.
• Customer Service for Southeast Asia.
• Create seed stock projection foresee supply availability.
• NPI and BOM coordinator.
• Master data set up for seed import or seed supply from 3P vendor.
• Support STO (Stock Transfer Order) project.
• Inventory analysis.
• Manage exceptional release process in Reliance.
• Handle project as assigned.
• Planning.
• First contact point from customers for Order Confirmation. Confirm HUBPO with HUB Operation team.
• Coordinate with Asset Planner to build up stock as per S&OP, Sales Order, or inventory target.
• Work closely with internal and external stakeholders to get seed import. And update packing plan to be proceed for export and sell.
• Ensure supply available by coordinating to QC team to be confirmed quality data following the timeline.
• Manage upside demand.
• Make stock projection by calculating seeds supply following 12 months forecast rolling.
• Mange incoming seeds importing and support documents to Import team in term of additional documents requirement for custom clearance process.
• Seed purchasing, STO creation, confirm all Import & exporting PO.
• NPI and Sample Coordinator.
• Supporting sample seeds for domestic and export following trial plan.
• Working with MDM to create new material in the system.
• NPI Coordinator by working closely with PDS and MDM coordinator to ensure that new artwork will be created and purchase on time launching plan.
• Inventory.
• Monthly inventory review seeds stock with QC and Production team.
• Quarterly inventory review for packaging material with Asset Planner and Procurement.
• Confirm write-off packaging if no longer us with warehouse team.
• Others.
• Master data set up in the system such and new vendor, PIR, TP tools.
• Manage Exceptional Release Process in ETQ system.
• Project coordinator as assigned.
• Knowledge, experience & capabilities.
• Bachelor s degree or master in Science, Business Administration, Engineering or related field.
• Minimum of 3 years work experience in Supply Chain or Production Planning.
• 3 years experiences in seeds business or agribusiness would be advantage.
• Excellent in analytical skills and numerical.
• Strong in Planning skills.
• Good English communication skills.
• Effective communication skills, team working.
• Experiences in SAP would be advantage.
• Ability to work independently and take initiative.
• Good problem solving, decision making by research or database.
• Additional Information Travelling 3 times a year mostly in domestic.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Review and ensure reports and procedures are met with the organization's objectives, and regulatory requirements including accuracy of reconciliation reports.
• To assist in the planning and execution of audits covering financial and operational related areas.
• Provide guidance and solutions for new business strategies covering business impact, financial impact and operational areas.
• Undertaking other assignments from time to time.
• Discussion and finding solutions with other team functions for all related to finance matters.
• For Inbound payment team lead Prepare reports and perform analysis upon request.
• Review reconcile transactions by comparing and correcting data of financial transactions.
• Review payment and supporting documents to ensure the payment amount is accurate.
• Work closely with the Customer Service team and other teams to solve customer issues.
• Perform UAT testing related to payment and able to give the suggestion.
• Participate in many important payment projects to find payment solutions, improve payment systems, and bring new payment features to the Shopee App to increase user's experience and system efficiency.
• Create SOP (Standard Operating Procedures) for team members on new payment features and newly introduced / updated work process.
• Support and find supporting evidence for credit card chargeback cases and establish a good relationship with acquirer banks.
• Requirements: Bachelor's Degree in Accounting, Finance, Economics and Business Administration.
• Detail oriented.
• Basic knowledge of Microsoft Excel (E.g., Pivot, Vlookup) and Google Docs.
• Able to work independently and is a good team player.
• Good command of written and spoken English.
• At least 4+ years experience in Accounting, Finance.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Market Research, Research, Data Analysis

ประเภทงาน:

งานประจำ

• Evaluate and optimize strategies, processes, and performance tracking models across regional operations, including cost structures and workforce sizing (spanning several thousand employees across functions).
• Conduct market research and deep-dive data analysis to uncover insights and inform business planning.
• Work cross-functionally to shape go-to-market strategies, test hypotheses, and improve performance outcomes.
• Align priorities and goals with senior stakeholders, translating high-level strategies into actionable plans.
• Lead and support the execution of strategic initiatives across people, process, and technology dimensions.
• Monitor implementation outcomes and refine approaches to maximize impact.
• Coordinate cross-functional projects to support continuous improvement and sustainable growth.
• Requirements: 8+ years of experience in management consulting, strategy, or related areas (e.g. e-commerce, tech, supply chain, regional/global project management).
• Proven track record in developing and implementing business strategies and managing complex projects or programs.
• Strong analytical skills with the ability to translate data into strategic insights.
• Comfortable navigating ambiguity and solving unstructured problems.
• Ability to balance big-picture thinking with attention to detail.
• Strong collaboration skills and ability to influence across functions.
• Passion for driving impact in a fast-paced, high-growth environment.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Tableau, Excel, Industry trends

ประเภทงาน:

งานประจำ

• Work closely with stakeholders to understand business requirements, identify opportunities, and whitespace to commercialize data-driven insights and solutions.
• The candidate will need to lead data analysis and sales pitching for the Annual Media planning process, and have good commercial awareness and communication skills to be able to connect with multiple stakeholders.
• Break down business questions into analytical frameworks, and being able to talk the language of technical teams as well as commercial stakeholders is a key requirement ...
• The candidate will need to lead the development of end-to-end data lead media solutions, and media measurements to keep ahead of the media industry standards and own roadmap to deploy and modernize media measurements across different media platforms, channels, and mechanics.
• Candidates should have some idea of offline and online SSP and DSP platforms and architecture, and market direction to strategically build and improve media solutions, either owned or in partnership with external parties.
• Be proactive and co-own the go to market strategy along with commercial stakeholders for multiple media channels/ and other data commercialization initiatives, and proactively help plan the right focus areas for the team, develop solutions and products to help build the roadmap and pipeline for commercial opportunities.
• Develop and implement predictive models, statistical algorithms, and machine learning models to support business needs.
• Develop and implement data visualizations using PowerBI/ Data Studio/QuickSight/ Tableau/ Excel to effectively communicate insights to stakeholders.
• Collaborate with cross-functional teams, including business analysts, product managers, and developers, to implement data-driven solutions.
• Stay up to date with emerging technologies, marketing technology platforms, omni-channel media and industry trends to identify new opportunities for improving data analytics and applications.
• Mentor and coach junior data scientists and data analysts to develop their skills and expertise.
• Bachelor s or Master s degree in data science/ engineering/ statistics/economics/ computer science/ mathematics, or a related field is a requirement.
• MBA/Business degree with strong background in technical understanding and hands-on expertise is preferable.
• Online media experience will be a strong advantage.
• 8+ years of experience as a data scientist or data analyst in marketing across any industry is a requirement.
• Strong proficiency in Python/ Pyspark/ SQL/ R is a requirement.
• Strong experience in story telling from data, analysis and insight is required.
• Commercial understanding, and having a balanced approach for go-to-market strategy is a requirement.
• Experience with machine learning algorithms and statistical modeling is a bonus.
• Strong communication skills and the ability to collaborate with cross-functional teams is a requirement.
• Proven ability to work independently and manage multiple projects simultaneously is a requirement.
• The candidate must display a high sense of accountability and be agile in handling high value projects, and be able to motivate the team to deliver as a shared objective with the commercial plan.
• Experience in mentoring and coaching junior/ senior DA/ DS is a requirement.

ทักษะ:

CSS, WebPack, RESTful

ประเภทงาน:

งานประจำ

• Lead and manage the team for the assigned project.
• Use React.js and markup languages like HTML and use it to build user-friendly UI/UX.
• Implement responsive web design principles to ensure the website and applications render well across multiple devices and platforms.
• Design framework for creating user applications that grows with the needs of the company.
• Assist in the development of applications and features that will be put on the web and app, and in internal functions as well.
• Optimize applications for maximum speed.
• Collaborate with back-end developers and web and UI/UX designers to improve usability and other things, including future plans and upgrades.
• Get feedback from, and build solutions for, users and customers.
• Write functional requirement documents and guides.
• Create quality mockups and prototypes.
• Help back-end developers with coding and troubleshooting.
• Ensure high quality graphic standards and brand consistency.
• BSc degree in Computer Science or relevant field preferred.
• Proven work experience as a Front-end developer.
• Hands-on experience with markup languages.
• Experience and proficiency with, but not limited to JavaScript, React, Redux, CSS, and jQuer.
• Experience with common front-end development tools such as Babel, Webpack, yarn, etc.
• Familiarity with testing and debugging, may it be browser or otherwise.
• Familiarity with RESTful APIs.
• In-depth understanding of the entire web development process (design, development and.
• deployment).
• Knowledge of modern authorization mechanisms, such as JWT.
• Understanding of layout aesthetics.
• Familiarity with code versioning tools such as, but not limited to Git, Docker.
• An ability to perform well in a fast-paced environment.
• Work Location: True Digital Park.

ทักษะ:

Social media, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Source, recruit, and manage creators in the fashion category across platforms.
• Build strong relationships with creators and brand to support long-term collaboration.
• Match creators with suitable product categories and campaigns based on performance, audience, and content style.
• Grow creator's community and identify creator community's brand persona.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Maintain and cultivate the growth of TikTok creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Collaborate with cross functional team teams (marketing, category, and performance) to brief creators and execute high-impact campaigns.
• Monitor and analyze creator performance metrics (CTR, GMV, ROAS, engagement,Join rate) to optimize campaigns.
• Role out Genre campaign from end to end. Including timeline management and task allocation.
• Ensure content aligns with campaign objectives, brand tone, and platform best practices.
• Guide creators on storytelling, formats, hooks, and trends specific to Gadget & Technology audiences.
• Provide insights and recommendations to improve creator strategies and product-market fit.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• 5 years+ of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
• Preferred Qualifications:Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
• E-commerce background is a plus.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, eCommerce, English

ประเภทงาน:

งานประจำ

• Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up).
• Build and maintain relationships with merchants.
• Help merchants become familiar with the platform and its features.
• Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
• Aligning and managing cross function expectations through strong project management.
• Minimum QualificationsMinimum Bachelor's Degree or above.
• 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred.
• Excellent interpersonal and negotiation skills.
• Outgoing and comfortable communicating with new people (including cold contact).
• Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors.
• Fluent in English and Thai.
• Preferred QualificationsA good team player, fast learner and open to changes.
• Proficient in Excel and Power Point.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Java, Python, Software Architecture

ประเภทงาน:

งานประจำ

• Lead the design, development, and deployment of software applications and services.
• Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration.
• Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions.
• Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security.
• Conduct code reviews, enforce coding standards, and promote continuous improvement.
• Manage project timelines, delivery risks, and dependencies to ensure timely delivery.
• Stay current with emerging technologies and advocate for their adoption where appropriate.
• Contribute to strategic planning and roadmap development.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
• Proven experience in software engineering, with a strong track record of leading successful projects.
• Proficiency in one of modern programming languages (e.g., Java, Python).
• Deep understanding of software architecture, design patterns, and system integration.
• Experience with cloud platform (AWS) and containerization (Docker, Kubernetes).
• Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices.
• Strong problem-solving, communication, and leadership skills.
• Good communication and teamwork abilities.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities: Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ทักษะ:

Compliance, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Develop and Execute Acquisition Strategy: Own and drive TikTok Shop Thailand's merchant acquisition strategy, focusing on bringing in high-quality sellers that align with platform goals.
• a. Lead Pool Identification: Identify and prioritize high-potential lead sources with a sharp focus on sellers capable of generating high GMV and strong revenue take rates.
• b. Seller Prioritization Framework: Develop a clear, data-driven prioritization mode ...
• a. Designing and maintaining standard operating procedures (SOPs) that ensure consistency, efficiency, and alignment across acquisition touchpoints.
• b. Recruiting and managing a team of contractors to support lead generation, outreach, and onboarding ensuring agility and coverage across seller segments and regions.
• c. Training BPO teams from external partners to execute acquisition workflows at scale, while maintaining quality and seller-centricity.Incentive Program Development: Design and optimize seller incentive programs that balance business objectives with budget constraints while enhancing TikTok Shop's appeal over competing platforms.
• Cross-Functional Alignment & Collaboration: Collaborate closely with internal stakeholders especially incubation teams, and category/cluster teams to ensure strategic alignment, seamless onboarding, and effective seller handover for long-term success.
• a. Number of sellers onboarded
• b. % of onboarded sellers by target segment
• c. Number of assortments uploaded
• Minimum Qualifications:Bachelor's Degree or above.
• 5+ years of experience in business development, sales, or growth roles preferably within e-commerce, tech, or consumer platforms.
• 3+ years of experience in leading a small team.
• Fluent in Thai and English; Mandarin speaking is required to communicate with Chinese sellers.
• Preferred Qualifications:Deep understanding of Thailand's digital commerce landscape and the local seller ecosystem across different segments.
• Analytical and data-driven; skilled in defining success metrics, interpreting data, and making informed decisions to guide strategy and operations.
• Demonstrated hands-on approach with a strong bias toward execution and experimentation; able to quickly test, learn, iterate, and scale based on real insights from the field.
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels. Proven ability to lead and align with cross-functional teams especially in operations, product, and analytics to deliver cohesive and scalable solutions.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.