เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Assist the regional Quality & Commissioning ("QCx") Program Manager and Data Center Services ("DCS") in the process for contracting a CxA at the appropriate point in the project timeline.
• Identifying potential CxAs and participating in the review and selection process. Participate in interviews of the CxA by the site teams.
• Shortlisting CxAs from Request For Proposal ("RFP") responses by reviewing candidate resumes and participating in project interviews.
• Developing CxA RFP package including providing access to design documents.
• Assist the Strategic Sourcing Team with coordination of the CxA RFP process.
• Participate in the evaluation process to make a CxA selection recommendation to DCS.
• Assist the QCx Program Manager, DCS & Project Controls Group ("PCG") with preparation of a Proposal Scope of Works for issuance of Purchase Orders ("POs").
• Project Kickoff and CxA Onboarding.
• Attend project and CxA kick-off meetings.
• Assist the CxA in setting up for the project. Provide access to documents including checklist templates and program level design documentation.
• Working with DCS, ensure CxA obtains necessary equipment, access to software and online platforms, and physical access into campus.
• Ensure that project level QCx folder structure is properly set up on Shared Drive.
• Provide support and guidance for the CxA throughout the lifecycle of the projects in the region.
• Site Visits.
• The Project Engagement Lead ("PEL") will work hybrid from home and the CHN campus and will be expected to visit the greenfield sites on this campus as necessary.
• The client may request the PEL to visit the other sites in the region based on team and project requirements.
• Reporting.
• Ensure and review weekly reports submitted by the CxA in BIM360.
• Provide project (red) status every month to the DCS team. These reports help keep the DCS team aware of the L2-3 tag completion status and the number of P0 & P1 issues that are currently open, along with our recommendations for getting back on track (green status).
• Provide feedback on planned and actual completion dates for Commissioning (Cx) L1-4 tags. Identify opportunities for improvement or getting back on track for slipped dates.
• Review and track actual CxA costs vs. contracted CxA costs for projects in the region.
• Update program level dashboards/tracking sheets with key project info, data, & links.
• Provide updates to project level meetings such as construction Owner, Architect, Contractor (OAC), Commissioning, Lessons Learned, and other coordination meetings.
• Ensure QCx data for regional projects are accurate for data to be pulled into DCStat monthly reports.
• Schedule.
• Review Project Cx Schedule by the CxA and ensure it aligns with key commissioning milestones and planned tag completion dates.
• Verify the complete list of required L1-3 tags has been provided by the CxA.
• Verify the complete list of required L4 tests (with required predecessors) has been provided by the CxA.
• Verify resource requirements (personnel, equipment e.g. load banks) for L4-5 has been provisioned.
• Ensure Project Cx schedule provided by the CxA aligns with the project schedule.
• Validate that the General Contractor (GC) has produced a reasonable and logical baseline Cx schedule in P6.
• Ensure the P6 schedule is being updated during L2-5 Cx based on progress on site.
• Attend regular schedule alignment and update meetings.
• Track slip bugs on the project and their impact to the Cx Schedule. Update regional and global trackers in accordance with the impact of slip. Ensure project level trackers are being updated in accordance with slips.
• Track the status of the projects in the region to ensure key Cx milestones are achieved in accordance with the timeline of the project.
• Construction and Commissioning.
• Act as a point of escalation for project level issues, risks, and potential delays.
• Escalate issues that can potentially affect Facility Ready (FR) to project DCS team or regional QCx program manager.
• Assist DCS in the FR Checklist process to verify key deliverables on the project and achieve acceptance by stakeholders.
• Participate in the review and page-turns of project specific L1-5 tag checklists and scripts as necessary.
• Participate or conduct site walks as necessary to observe progress on site.
• Participate in quality inspections, Cx L2-L5 inspections or First-of-a-Kind witnessing of equipment testing as required to ensure conformance to procedures.
• Cx Change Orders.
• Assist DCS in the evaluation of Cx change orders by reviewing Cx change order proposals and participating in meetings to align on final change order scope, hours and budget.
• Supporting the End to End (E2E) Quality Team.
• Provide feedback to program level tag checklist templates and specifications.
• Participate in project level Lessons Learned process, participate in regular Lessons Learned meetings and post-mortem sessions as required.
• Participate as required to introduce improvements to the QCx process such as researching/piloting new tools, initiatives, processes, techniques, etc.
• BIM360 and Software Tools.
• Autodesk BIM360 Field Management is an online platform used for logging, tracking and resolution of Construction Quality and Commissioning issues, and for completion of Cx L1-5 tag checklists.
• Act as an administrator in BIM360 Field Management and the first point of reference for all BIM360 related questions and clarifications at the project level.
• Verifying proper training & documentation on the tool has been received by stakeholders on the project including DCS, DC Operations, CxA, GC/CM, subcontractor and vendor teams.
• Ensure the tool is being used by all stakeholders to log issues in accordance with the established process, and are being resolved within the stipulated SLO (service level objectives).
• Validate all required tagging checklists are properly loaded into the tool and are being completed accurately and completely.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ทักษะ:

CSS, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• รับแจ้งปัญหาผ่านทางโทรศัพท์ อีเมล CRM และแบบฟอร์มอิเล็กทรอนิกส์ (E-form).
• บันทึกข้อมูลเคสลงในระบบต่าง ๆ อย่างถูกต้อง เช่น CSS, Acumatica หรือระบบของพาร์ทเนอร์.
• สื่อสารกับลูกค้าอย่างชัดเจนเกี่ยวกับรายละเอียดของปัญหาและขั้นตอนถัดไป.
• ประสานงานกับช่างเทคนิคสำหรับงานบริการ Onsite รวมถึงประสานงานกับบริการของพาร์ทเนอร์ต่าง ๆ (เช่น Epson, ไปรษณีย์ไทย, LH Bank).
• มอบหมายและจัดส่งงานให้กับทีมบริการที่เกี่ยวข้องอย่างถูกต้อง.
• วุฒิการศึกษาระดับ ปริญญาตรี ในสาขาคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Help Desk/ Customer Support/ Call Center อย่างน้อย 2 ปี.
• มีความสามารถในการสื่อสารที่ดี ทั้งการพูดและการเขียน.
• มีทักษะการใช้คอมพิวเตอร์ และสามารถเรียนรู้ระบบใหม่ได้อย่างรวดเร็ว.
• เข้าใจขั้นตอนการส่งงาน (dispatch) และการประสานงานกับทีมบริการ/ช่างเทคนิค.
• มีใจรักงานบริการ (Service Mind).
• สามารถแก้ไขปัญหาเฉพาะหน้าได้ดี และทำงานเป็นทีมได้.
• สามารถทำงานเป็นกะ หรือทำงานนอกเวลาได้ (หากงานจำเป็น).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Social media, Recruitment, Biology, English, Thai

ประเภทงาน:

งานประจำ

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• OnDemand Education, a cornerstone of LEARN ecosystem, is more than a tutoring servic ...
• Join us and help the next generation turn ambition into achievement.
• What You'll Drive.
• Inform the product and promotion detail to the customers by Call-center system.
• Manage the sale by using online shop.
• Coordinate with the stock teams.
• Monitor any problem in which related to the online shop.
• Promote the promotion and product by Outbound call.
• Inform the information via social media (Facebook, Line@, website).
• Handle reservation code and follow up Expired Code for the customers.
• Handle task as assigned.
• What You'll Bring.
• Bachelor's Degree in Business Administration, marketing, Management or related.
• At least 1 years of working experience in Call-center field.
• Experience in call-center or sale would be highly advantageous.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.