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• Andovar is an international localization company with production headquarters in Bangkok, Thailand. We localize content for our clients worldwide into over 40 languages. A major component of this work is a combination of audio narration with video or animations. In order to localize the audio parts we develop a script in the target language and then record new audio to go with the translated content. For this we need native speakers of the target language to narrate and monitor the recording of the script.
• After receiving your application, we may invite you for an audition which involves sight-reading a short sample script in your language. This takes not more than 30 minutes. Your voice sample and details will be stored in our database and sent to our clients for approval. If a client chooses your voice for a project, we will contact you and schedule a recording. We cannot promise when your voice will be selected, if at all. Since we need talents who are available long-term, only Bangkok residents planning to stay in Thailand for at least 1 year need apply.
• Recordings take place in our studios on the fourth floor of the Summerpoint building, Phrakanong BTS between Monday and Friday 10am - 9pm.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Salesforce, Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Deliver a 5-day Train the Trainer program covering the end-to-end process of Manufacturing Cloud as implemented in our Salesforce environment.
• Collaborate with internal stakeholders to draft a detailed training agenda and plan aligned with business requirements.
• Prepare tailored training materials, including process flows, slides, hands-on exercises, and quick reference guides.
• Facilitate interactive, practical sessions that include real-world use cases and system demonstrations.
• Provide coaching and mentorship to internal trainers, ensuring knowledge retention and confidence in delivery.
• Gather feedback and continuously improve the training content and delivery method.
• 2+ years in Salesforce; 2+ years in Manufacturing Cloud.
• Experience in corporate Salesforce training.
• Salesforce certifications (Admin, Sales Cloud; Manufacturing Cloud is a plus).
• Excellent communication in English; Thai fluency preferred.
• Work with global clients on cutting-edge cloud and data projects.
• Flexible work culture with remote setup.
• Continuous learning support (certifications, workshops, mentoring).
• Collaborative team of cloud and data specialists.
• Competitive salary and performance bonuses.