เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
• Manage teams of 24x7 engineering technicians to support and operate data center facilities.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Effectively and efficiently manage the operations budget and expenditures.
• Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
• BASIC QUALIFICATIONS.
• Experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the facilities/construction industry.
• Have strong facilities management experience.
• Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions.
• Experience building and manage budgets.
• Familiarity with business process documentation and improvement.
• Ability to lead negotiations, and manage high level meetings and discussions.
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Excellent listening, verbal, written, and skills.
• PREFERRED QUALIFICATIONS.
• Strong verbal and written communication skills.
• Strong organizational skills.
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with existing and potential clients.
• Identify customer needs and recommend suitable training and consultancy solutions.
• Achieve sales targets and contribute to the company's revenue growth.
• Prepare and deliver compelling sales presentations and proposals.
• Collaborate with internal teams to ensure client satisfaction and service quality.
• Monitor market trends and competitor activities to identify new opportunities.
• Bachelor s degree in Business, IT, or a related field.
• Proven experience in sales, preferably in the IT or training industry.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM tools.
• Fluency in English and Thai is an advantage.
• Why to apply?.
• Join ERT to be part of a certified and innovative company that values professional growth and excellence. Enjoy a supportive work environment, competitive benefits, and opportunities to work with leading global technology partners.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ดูแล บำรุงรักษา และปรับปรุงระบบ IT Infrastructure เช่น Server, Storage, Network (LAN/WAN/Wireless) และระบบ Cloud
• บริหารระบบปฏิบัติการ macOS, Windows Server และ Linux รวมถึงการรักษาความปลอดภัยภายในเครือข่าย
• ดูแลระบบ Virtualization (VMware, Hyper-V) และบริหารทรัพยากรให้เหมาะสมกับการใช้งาน
• ออกแบบและจัดการระบบสำรองข้อมูล (Backup / Disaster Recovery) ให้สามารถกู้คืนได้อย่างรวดเร็วและปลอดภัย
• ดูแลระบบบริหารจัดการอุปกรณ์ Apple (macOS / iOS) ผ่าน MDM เช่น Jamf, Mosyle, Intune หรือ JumpCloud
• จัดการ Apple Business Manager (ABM) และเชื่อมต่อกับระบบ MDM
• บริหารจัดการทรัพย์สินด้าน IT และซอฟต์แวร์ลิขสิทธิ์ รวมถึง Subscription Services เช่น Microsoft 365, Adobe, Google Workspace
• ประสานงานกับผู้จำหน่าย (Vendors / Suppliers) ในการจัดซื้อ ต่อสัญญา และดูแลงบประมาณที่เกี่ยวข้อง
• ปฏิบัติตามนโยบาย IT Security และ IT General Controls ขององค์กร พร้อมสนับสนุนงานตรวจสอบภายใน/ภายนอก
• ให้การสนับสนุนทางเทคนิคแก่ผู้ใช้งาน วิเคราะห์และแก้ไขปัญหาเชิงเทคนิคจนกว่าปัญหาจะได้รับการแก้ไข
• จัดทำเอกสารระบบและรายงานการใช้งานเพื่อใช้ในการวางแผนและตรวจสอบประจำปี.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาเทคโนโลยีสารสนเทศ วิทยาการคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ด้าน IT Infrastructure อย่างน้อย 2-3 ปี
• เชี่ยวชาญในการดูแลระบบ macOS และอุปกรณ์ใน Apple Ecosystem
• มีประสบการณ์ใช้งานระบบ MDM / ABM
• มีความรู้ด้าน Server, Network, Virtualization (VMware, Hyper-V) และ Cloud (AWS, Azure หรือ GCP)
• เข้าใจระบบเครือข่ายและความปลอดภัย (Fortinet, Mikrotik, Synology, Cisco, Hikvision, Ubiquiti, Next-Gen Antivirus)
• มีทักษะในการจัดการทรัพย์สิน IT การต่ออายุ Subscription Software และการประสานงานกับ Vendor
• มีทักษะการสื่อสาร การแก้ไขปัญหาเชิงเทคนิค และการทำงานอย่างเป็นระบบ.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Swift, Assurance, English, French

ประเภทงาน:

งานประจำ

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

ISO 27001, Legal, Finance

ประเภทงาน:

งานประจำ

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory ManagementEnsure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT GovernanceEstablish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data GovernanceDevelop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and DevelopmentLead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Requirements:Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Market Research, Research, Business Development

ประเภทงาน:

งานประจำ

• Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
• Established and productive professional individual contributor.
• Works independently with general supervision.
• Problems faced are difficult and may be complex.
• May influence others within the job area through explanation of facts, policies and practices.
• Works on moderate to complex projects.
• Uses company standard policies and procedures to resolve a variety of issues.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Receives moderate level of guidance.
• Work is reviewed for soundness of judgment and overall accuracy.
• General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues.
• Experience in Cloud Azure/Microsoft 365 or related products is a plus.
• A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Finance, Project Management, English

ประเภทงาน:

งานประจำ

• Set up strategic roadmap of IndoChina Food (ICF) Supply Chain digital transformations.
• Drive digital transformations across IndoChina BU Supply Chain, e.g. Agronomy, Manufacturing, LD&T, P&P.
• Deliver key global automation initiatives and digital project deployments.
• Collaborate with Digital Execution Supervisor and other functions, e.g.Region Digital & OT leads, IT, R&D, Finance, internal Supply Chain to deploy/ leverage new digitized technology.
• Deploy OT/IT infrastructure and cyber security programs from Region and Global to ICF plants including new Green Field.
• Collaborate with Digital Execution Supervisor and other functions, e.g. IT/OT, Finance, Control team, Internal Supply Chain functions to establish/ deploy new or upgraded OT system.
• Provide technical support in digitalization and OT/IT infrastructure & Cyber security.
• Lead digitized capability build up throughout end-end Supply Chain organization up throughout end-end Supply Chain organization.
• Responsibilities:Set up strategic roadmap of ICF Supply Chain digital transformations.
• Lead digital/ automation tool development in order to improve efficiencies and drive productivity, e.g. real time performance dashboard, predictive maintenance, Warehouse automation, etc. 2. Work closely with Region/ Global teams to leverage digitized capabilities for new digitalization projects, e.g. introducing new digital technologies/ initiatives, providing trainings on digital projects 3. Identify opportunities and initiate projects for existing control systems and/or expansion of process management systems to improve efficiencies, accuracy, and reliability. 4. Be a change manager/coordinator with all system integrators and 3rd party. Leverage key global automation initiatives and digital project deployments, e.g. MES, IDF, WMS, DVC, etc. Strengthen Global standardization and its roadmap.
• Collaborate with other Digital Execution Supervisor and other functions, e.g. IT, R&D, Finance, internal Supply Chain to levery/ deploy new digitized technology.
• Collaborate with Region/ Global teams, Digital Execution Supervisor and other functions, e.g. IT/OT, Finance, Control team, Internal Supply Chain functions to establish/ implement new or upgraded OT system.
• Provide technical support and troubleshooting in digitalization for both existing system and newly implemented system.
• Lead digitized capability build up throughout end-end Supply Chain organization, e.g. introducing new digital technologies/ initiatives, providing trainings on digital agenda.
• Take responsible for any other assignments that company assign.
• Qualifications:Bachelor of Engineering/ Information Science or related field. Postgraduate is preferable.
• More than 5 years experience in digitalization transformation/ implementation and OT infrastructure.
• Fundamental knowledge of PLC, HMI and Automation systems through qualifications and/or experience.
• Good project management skill as a team lead, member, consultant in cross functional environment.
• Good interpersonal skills with ability to influence/ drive across all levels of stakeholders in the organizations.
• Understand cultural diversity to provide sensitivity and flexibility in responding and manage multicultural teams/ stakeholders.
• Good strategic and analytic thinking.
• Good communication in Thai and English.
• Good knowledge and experience in Lean/ Six Sigma methodology.
• Be able to travel (domestic and international).Be able to travel (domestic and international).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive security policies and procedures in compliance with laws and regulations and Shopee regional's security standards.
• Monitor and assess potential security risks, establish preventive measures, and minimize the occurrence of security incidents.
• Coordinate and lead the security team, conducting regular training to build skills and competence of security manpower.
• Maintain a good relationship with local law enforcement agencies to handle potential security incidents and ensure compliance.
• Managing facility and infrastructure support in build up cctv coverage in place ensuring it has managed function as intended including CCTV monitoring.
• Execute security protocol to manage and enforce the compliance of parties involved.
• Summarize monthly KPI and set a monthly meeting with security management team.
• A dequate security manpower is managed during campaign and BAU days.
• To develop body searching standard, frisking process and thief management.
• Guard tour management system.
• Monitor and evaluate the daily, weekly and monthly performance of Security Leaders and Guards to ensure: Perform additional duties as assigned by the reporting manager.
• Requirements:Bachelor's degree or above in Security Management, Occupational health and Safety, or related fields.
• More than 3 years of experience in security management, with a preference for experience in logistics and supply chain/E-commerce business.
• Familiarity with Thai security regulations and International's security management system with strong risk assessment capabilities.
• Qualified TAPA FSR (if applicable) would be advantageous.

ประสบการณ์:

9 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operations management and facilities management.
• Experience in critical facility operation management.
• Ability to communicate in English fluently to work with local and other internal stakeholders.
• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-driven way.
• Excellent problem-solving skills.
• As a Data Center Technical Operations Manager, you will be involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
• Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
• Keep stakeholders informed about current work and discuss decisions and directions with them.
• Provide technical expertise during incidents and coordinate the planning of critical activities.
• Respond to critical events and alarms in accordance with contractual obligations.
• Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Oracle, Project Management

ประเภทงาน:

งานประจำ

• Manages Technical Architecture department effectively and within the required parameters set by Human Resources. This includes hiring staff, setting team goals, and conducting performance reviews.
• Assists with the establishment of the vision, goals, and measures of success for the Technical Architecture department, recognizing the current team maturity and skills of the team members.
• Provides coaching, mentoring and providing management and leadership to the function ...
• Acts as an advisor and decision maker in technical design and build situations of complex client solutions.
• Assists with setting operational objectives for the Technical Architecture function.
• Guides the team in terms of successful implementation and execution of system solutions.
• Contributes to the development of solution/technical architectures in complex and specific business, infrastructure or functional areas.
• Provides necessary assistance / guidance regarding the pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client s current infrastructure, architecture, system capabilities and business challenges.
• Understands, influences and designs organization structures, capabilities, processes and operating models.
• Develops solution architecture using the Technical Architecture domain abstraction.
• Participates in the analysis, evaluation and development of long-term strategic and operating plans to ensure that the Technical Architecture objectives are consistent with the business long-term business objectives.
• Measures the value of the efforts of the Technical Architecture department and present those measures to stakeholders within the business to earn buy in for the function and the funding it requires.
• Provides timely and high-quality reports and briefings on architecture roadmap, strategic initiatives and architecture metrics to leadership and relevant stakeholders.
• To thrive in this role, you need to have: Extended leadership skills coupled with the ability to coach and mentor a highly technical and specialized team.
• Extended product knowledge integrated with extended technology understanding.
• Extended understanding of the vendor s products, business and technology positioning.
• Excellent communication skills both verbal and written coupled with the ability to establish and create excellent C-suite client relationships with their technical expertise.
• Ability to develop and leverage knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Extended knowledge in core frameworks used.
• Excellent knowledge of the problem domain that systems are to provide solutions for.
• Ability to translate complex technical terminology, concepts and issues in terms understandable to technical and non-technical people.
• Ability to use insight to analyze, understand, and develop simple and clear solutions that solve problems - leading to the attainment of an organization s strategic objectives.
• Extended knowledge of organization and its product/service offers.
• Academic qualifications and certifications: Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Relevant vendor and industry certifications, for example, Cisco, Microsoft, Oracle.
• Software and programming languages, for example, C++.
• SAFe Scaled Agile certification advantageous.
• Required experience: Extended track record managing a Technical Architecture function preferably within an IT services environment.
• Extended client engagement and development consulting experience.
• Extended experience managing expectations when balancing alternatives against business and financial constraints.
• Extended experience in a variety of architectures for specific domain or specialization.
• Extended experience designer and development know-how.
• Extended project management experience ensuring timeous delivery of client solutions.
• Extended experience working in an agile development environment.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

node.js, Golang, Python

ประเภทงาน:

งานประจำ

• Lead and mentor a team of engineers, fostering a collaborative, high-performance environment.
• Partner with product managers to understand user needs and align the team s efforts with product goals.
• Design, develop, and maintain software systems across the stack (frontend, backend, mobile, and infrastructure).
• Experiment with new tools, frameworks, and methodologies to discover innovative solutions.
• Optimize services for performance, scalability, and maintainability.
• Develop intuitive user interfaces using frameworks like React (Next.js) and Svelte (SvelteKit).
• Build and maintain robust backend services with Node.js, Golang, Elixir, or Python.
• Contribute to mobile app development using Flutter.
• Ensure infrastructure stability and scalability using Kubernetes, Docker, and cloud platforms (GCP, AWS).
• Take a proactive role in code reviews, offering and receiving constructive feedback.
• Advocate for and implement high-quality testing practices, including unit and integration tests.
• Collaborate with cross-functional teams to integrate new tools and technologies effectively.
• Basic Qualifications We value skills and a willingness to learn. You should have proficiency in some of the following or be eager to learn them:Backend languages (e.g., Node.js, Golang, Elixir, Python).
• Frontend frameworks (e.g., React, Svelte).
• Mobile development tools (e.g., Flutter).
• In addition, you should:Focus on making the product successful and helping users achieve their goals, not just completing tasks.
• Have experience with Docker, Kubernetes, and cloud infrastructure (GCP, AWS).
• Be familiar with CI/CD pipelines and source control tools like GitHub.
• Understand database systems like PostgreSQL.
• Have a scientist mindset curious, experimental, and open to learning from failure.
• Possess strong communication skills and thrive in collaborative Agile environments.
• Be self-motivated, adaptable, and team-oriented, with a strong work ethic.
• Preferred Qualifications We re especially excited if you bring:Proficiency in at least one backend language, one frontend framework, and mobile development tools.
• A passion for turning our vision into reality and contributing to its success.
• An eye for design and a passion for user-centric product development.
• A deep understanding of product success metrics and a drive to contribute to them.
• Strong system design skills, including the ability to make logical, long-term trade-offs.
• The ability to adapt to a fast-paced, rapidly changing environment, driven by our vision to make an impact.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Budgeting, Accounting, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• 2 years of experience in two or more of the following: managing budgeting and forecasting, agreements and vendors on services like cleaning, waste disposal, pest control, well being facility, landscaping/gardening.
• Ability to communicate in English and Thai fluently in order to communicate with cross-functional stakeholders, local vendors and contractors.
• 5 years of experience in facilities related roles.
• 4 years of experience in accounting, managing accounts payable and accounts receivable.
• 4 years of experience in agreement negotiation and vendor relationship management.
• Experience working with project management software.
• Experience with facilities system operations and maintenance.
• A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
• As a Business Program Manager, you will be responsible for managing maintenance agreements for all facility-related systems. This includes critical infrastructure like water pumps, treatment systems, HVAC, Uninterruptible Power Supply (UPS), generators, electrical distribution, control, and monitoring systems. You will oversee soft services such as cleaning, landscaping, waste disposal, and pest control.
• In this role, you will lead cost control and contractor management for both maintenance tasks and projects. You will collaborate with the site environment, health and safety department to ensure all operations are conducted safely. It is to ensure that contractors deliver services, adhering to agreed-upon Key Performance Indicators (KPIs) and strictly following safety protocols. You will use the knowledge of local authority requirements to be a significant asset to the site management team, contributing to the operation of the data center.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Develop Statements of Work (SoW) for critical facility operations and soft services agreements.
• Oversee the operational and maintenance expenses for facilities systems, which includes forecasting and budgeting for both Operational Expenditure (OPEX) and Capital Expenditure (CAPEX).
• Collaborate with support service vendors to resolve any conflicts or issues, under the guidance of the facility manager.
• Serve as the primary contact for assigned projects, as directed by the facility manager.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Compliance, Business Development, Budgeting, English

ประเภทงาน:

งานประจำ

• Provide expertise in business processes, internal controls, software licensing compliance, and IT control frameworks.
• Select and tailor methodologies, tools, and best practices to meet engagement and industry needs.
• Develop a deep understanding of client environments, risks, and operational challenges.
• Support engagement leaders in key decisions and understand the wider business impact.
• Build and maintain strong client relationships, consistently aiming to exceed expectations.
• Use technology-driven tools and analytics to review, design, and implement SAM solutions.
• Identify opportunities to enhance engagement efficiency, profitability, and value delivery.
• Lead tasks involving data collection, analysis, validation, and report development.
• Ensure deliverables meet contractual requirements, quality standards, and timelines.
• Contribute to business development efforts, including proposal development, budgeting, and solution scoping.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationBachelor s degree in Computer Science, Computer Engineering, Information Systems, or related field; Master s degree preferred.
• Minimum 6 years of experience in Software Asset Management and/or Software License Review (e.g., IBM, Microsoft, Adobe, VMware preferred), including at least a few years in managerial roles.
• Big4 or ex-Big4 experiences in Business Development and Project Management with focus on Software Asset Management, Software License Review, IT Control Assessment, and other related assignments.
• Proven ability to manage multiple projects and priorities.
• Knowledge of IT infrastructure (networks, databases, servers, applications), UNIX/Linux administration, Windows and Active Directory administration, VB Script, and Shell Script.
• Proficiency in Microsoft Office and strong analytical, communication, and presentation skills.
• Ability to translate technical concepts for both technical and non-technical stakeholders.
• Professional presence with consistent delivery of high-quality work.
• Verbal and written communication skills in Thai and English.
• Ability to work independently with reliability and attention to details.
• Commitment to compliance with formal procedures and methodologies.
• IT Audit, Data Analytics for Auditing, Third Paty Assurance or Risk Management experiences would be a plus.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111630In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Python, Java

ประเภทงาน:

งานประจำ

• Partner with the Director of Engineering to oversee all aspects of the software delivery lifecycle and with senior stakeholders to influence product and technology roadmaps.
• Define and execute engineering strategy in alignment with company goals.
• Lead cross-functional teams to define, scope, and deliver large-scale technical initiatives (typically under 3M in value, with global reach and up to 12 months in duration), ensuring delivery within agreed scope, time, cost, and quality constraints.
• Collaborate with senior technologists and application architects to define and implement technical strategies that align with business goals.
• Ensure adherence to engineering principles, security, and compliance standards.
• Lead and actively participate in all phases of programs or specific phases of larger projects.
• Ensure alignment across teams and integrate dependencies into comprehensive project plans.
• Identify, assess, and manage risks to ensure successful delivery outcomes.
• Monitor progress against delivery plans, taking corrective action when deviations occur.
• Provide clear visibility into project status, risks, and dependencies to enable informed decision-making by senior leadership.
• Apply Agile methodologies effectively, promoting values and practices that enhance team agility, responsiveness, and delivery quality.
• Build and lead high-performing teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Analyze recurring themes from retrospectives and lessons learned to recommend enhancements to the delivery model.
• Drive continuous improvement initiatives across engineering practices and processes.
• Team Leadership & Development Set clear goals and expectations for the engineering manager and engineering teams.
• Provide regular, constructive feedback and support career development.
• Foster a culture of collaboration, accountability, and agile principles.
• Ensure team members have the necessary technical skills and training to meet delivery objectives.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering, with at least 5 years in leadership roles.
• Proven track record of managing multiple teams and delivering complex projects.
• Proven expertise in cloud technologies, particularly AWS, with practical experience in modern programming languages and frameworks such as Python, React, and Java.
• Proven track record if driving a positive, high-energy approach with a collaborative mindset and the ability to build strong relationships across all levels of the organization.
• Proven experience of hands-on or management experience in software test strategy and test automation.
• Skilled in balancing deep technical understanding with strategic decision-making to drive business outcomes.
• Excellent communication, organizational, and interpersonal skills, enabling effective cross-functional collaboration and stakeholder engagement.
• Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Java, Python, Software Architecture

ประเภทงาน:

งานประจำ

• Lead the design, development, and deployment of software applications and services.
• Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration.
• Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions.
• Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security.
• Conduct code reviews, enforce coding standards, and promote continuous improvement.
• Manage project timelines, delivery risks, and dependencies to ensure timely delivery.
• Stay current with emerging technologies and advocate for their adoption where appropriate.
• Contribute to strategic planning and roadmap development.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
• Proven experience in software engineering, with a strong track record of leading successful projects.
• Proficiency in one of modern programming languages (e.g., Java, Python).
• Deep understanding of software architecture, design patterns, and system integration.
• Experience with cloud platform (AWS) and containerization (Docker, Kubernetes).
• Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices.
• Strong problem-solving, communication, and leadership skills.
• Good communication and teamwork abilities.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Risk Management, Kubernetes, Docker

ประเภทงาน:

งานประจำ

• Design, develop, and maintain security systems, tools, and best practices across the stack (frontend, backend, mobile, and infrastructure).
• Identify, assess, and mitigate security vulnerabilities through proactive risk management and threat modeling.
• Collaborate with product managers and developers to embed security into the software development lifecycle (SDLC).
• Develop and enforce policies for secure coding, data protection, and incident response.
• Implement robust authentication and authorization mechanisms.
• Conduct regular security assessments, including penetration testing and code reviews.
• Monitor, detect, and respond to security incidents using advanced tools and methodologies.
• Enhance infrastructure security using Kubernetes, Docker, and cloud platforms (GCP, AWS).
• Stay current on emerging threats, vulnerabilities, and security trends, and recommend actionable insights to improve defenses.
• Champion security awareness across the organization, including training sessions and knowledge-sharing activities.
• Ensure compliance with relevant security standards and regulations such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Basic QualificationsProven expertise in application security, cloud security, and infrastructure security.
• Proficiency in securing systems built with technologies such as Node.js, Golang, Elixir, Python, React, Svelte, or Flutter.
• Experience with tools like Docker, Kubernetes, and cloud services (GCP, AWS).
• Strong understanding of cryptographic principles and secure communication protocols.
• Familiarity with CI/CD pipelines and secure DevOps practices.
• Hands-on experience with security tools for vulnerability scanning, penetration testing, and threat detection.
• Deep understanding of database security, especially with PostgreSQL or other relational or non-relational databases.
• Strong analytical and problem-solving skills with a security-first mindset.
• Excellent communication skills and the ability to collaborate effectively in Agile teams.
• Self-motivation, adaptability, and a strong work ethic.
• Preferred Qualifications We re especially excited if you bring:Experience leading security initiatives or mentoring other engineers in security best practices.
• Expertise in compliance frameworks such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Advanced knowledge of security monitoring and incident response systems.
• Strong system design skills with a focus on secure architectures and long-term trade-offs.
• A proven track record of securing fast-paced, high-growth tech environments.
• A passion for securing user-centric products and contributing to their success.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Full Stack, node.js, TypeScript

ประเภทงาน:

งานประจำ

• Architect, build, and maintain scalable full-stack applications using Next.js, Node.js, and TypeScript..
• Build and maintain integrations with marketing tools, analytics platforms, and third-party services.
• Implement SEO-first practices, including clean site architecture, metadata, sitemaps, and page speed optimisation.
• Support and manage CI/CD pipelines and infrastructure using modern DevOps tools and workflows..
• Implement and maintain secure user authentication systems, including third-party login providers and session management..
• Ensure security and compliance, following best practices and global data protection standards (e.g. GDPR, CCPA).
• What Success Looks Like.
• Performance: Pages load in under 2 seconds, handle high traffic without performance drops, and deliver a seamless experience across mobile, target and desktop devices in all target regions..
• Security & Compliance: Data is protected, systems meet privacy regulations (e.g. GDPR), and vulnerabilities are identified and resolved proactively..
• SEO: Technical foundations support organic growth through clean, indexable architecture and best-practice implementation..
• Reliability: Code is stable, maintainable, and deployed without regressions; site uptime remains consistently high..
• Engineering Efficiency: Development cycles are fast, with high output quality and minimal rework..
• Cross-Team Collaboration: Product, and design teams can confidently identify opportunities, design solutions then launch and iterate quickly in close collaboration with engineers.
• What skills and experience are required?.
• 8+ years of full stack development experience in a commercial setting.
• Advanced skills in React, Next.js, Node.js, and TypeScript.
• Strong grasp of DevOps, cloud platforms/services, particularly with AWS (Amazon Web Services), and performance monitoring.
• Experience building and securing authentication flows and access control.
• Proven success delivering SEO-optimised websites at scale.
• Experience managing or building content platforms across multiple locales.
• Excellent communication and collaboration across time zones.
• Experience integrating or building with AI tools or using AI to enhance development workflows.
• (Nice to have) Familiarity with:GatsbyJS.
• Salesforce.
• Marketo or other marketing platforms.
• Google Analytics / Google Tag Manager.
• Data Integration / Pipeline Platform..
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high-performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!
• Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Industry trends, SAP, English

ประเภทงาน:

งานประจำ

• Identify and develop new business opportunities for NTTDATA s solutions.
• Build and maintain strong relationships with clients and key stakeholders.
• Achieve assigned sales targets and contribute to overall revenue growth.
• Solution Consulting.
• Understand client requirements and propose suitable solutions from NTTDATA s portfolio.
• Prepare and deliver compelling presentations and proposals.
• Collaborate with technical teams to ensure solution feasibility and alignment with client needs.
• Market & Product Knowledge.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Develop expertise in CX platforms, AI applications, SAP ERP, and financial systems.
• Collaboration.
• Work closely with frontline sales team (account managers) to win opportunities.
• Work closely with delivery teams to ensure smooth project handover.
• Coordinate with marketing for campaigns and lead generation activities.
• Bachelor s degree in business, IT, or related field.
• At least 5 years of experience in solution sales or IT sales roles.
• Strong knowledge of enterprise solutions such as ERP, CX, AI, and Financial Related Solutions.
• Experience in vertical industries is a plus.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team. Fluent in Thai and English.
• About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Oracle

ประเภทงาน:

งานประจำ

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.
• To thrive in this role, you need to have: Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
• Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.
• Required experience: Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Java, Python, Software Architecture

ประเภทงาน:

งานประจำ

• Lead the end-to-end design, development, and deployment of software applications and services.
• Provide technical leadership and mentorship to engineers, fostering a culture of excellence and collaboration.
• Collaborate with application architects, product managers, designers, and stakeholders to define requirements and deliver solutions.
• Drive architectural decisions and ensure alignment with best practices in scalability, performance, and security.
• Conduct code reviews, enforce coding standards, and promote continuous improvement.
• Contribute to strategic planning and roadmap development.
• Manage project timelines, delivery risks, and dependencies to ensure timely delivery.
• Drive continuous improvement in development processes and tools.
• Stay current with emerging technologies and advocate for their adoption where appropriate.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
• Proven experience in software engineering, with a strong track record of leading successful projects.
• Strong proficiency in one of modern programming languages (e.g., Java, Python).
• Solid understanding of software architecture, design patterns, and system integration.
• Experience with cloud platform (AWS) and containerization (Docker, Kubernetes).
• Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices.
• Strong problem-solving, communication, and leadership skills.
• Good communication and teamwork abilities.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.