เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Digital Marketing, Branding

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..

ทักษะ:

Google Analytics, Magento, Drupal, English, French

ประเภทงาน:

งานประจำ

• Drive commercial growth of the e-commerce business by defining and executing strategies to maximize sales, profitability, and customer engagement,.
• Manage all operations related to the e-commerce site: means of payment, fraud, customer orders validation, preparation and delivery flows,.
• Optimize the inventory in coordination with the regional and local Retail Merchandising teams.
• Supervise the website e-merchandising: product offer, cross-selling, internal search process,.
• Ensure an exceptional customer experience throughout the process, from order management to handling inquiries promptly and professionally,.
• Manage the agency in charge of SEA,.
• Coordinate with local communication teams for a digital media plan,.
• Develop and update our e-commerce customer database,.
• Lead and manage e-commerce projects and initiatives, ensuring timely delivery and alignment with business objectives.
• Measure the website activity.
• Analyze the e-commerce sales (best-sellers, slow-movers, analysis by department, colors, price ranges, etc ).
• Follow the main website KPIs such as traffic, conversion rate, average basket,.
• Measure the site performances and the customer online behavior: navigation, pages, reactivity.
• Reports business information and propose any relevant improvements.
• Promote omni-channel services and digital culture.
• Coordinate the web-to-shop / shop-to-web activities,.
• Propose stock transfers when necessary,.
• Coordinate communications and animations action plans with the subsidiaries,.
• Study competitors sites, new industry trends, and inform on best practices.
• Customer Relationship Center (CRC).
• Oversee Day-to-Day Operations: Ensure the CRC operates smoothly, with efficient handling of all inbound and outbound customer interactions across phone, email, chat, and other support channels.
• Deliver Exceptional Customer Experience: Maintain high service standards by monitoring call quality and response times, ensuring every customer interaction is efficient, professional, and customer-focused.
• Team Leadership & Performance Management: Supervise CRC agents, provide coaching, conduct performance reviews, and collaborate with the CX team to implement training programs that enhance service quality and productivity.
• Process Improvement: Identify operational bottlenecks and implement workflow enhancements, scripting improvements, and updated procedures to streamline the customer journey.
• Resource & Workforce Planning: Develop staffing plans to ensure adequate coverage, especially during peak periods, while balancing efficiency and service quality.
• 5 to 10 years of experience in e-commerce with a strong focus on commercial strategy and sales growth.
• Proven experience managing or supervising a customer support team is strongly preferred.
• Excellent communication skills both verbal and written with the ability to handle challenging customer situations professionally.
• Strong analytical skills to interpret sales data and market trends for decision-making.
• Experience with Google Analytics and back-office (Magento, Drupal).
• Knowledge of digital medias, Analytics, SEA,.
• Fluent English and Thai a MUST. French will be an advantage.
• Customer-centric attitude with a strong focus on delivering excellent service experiences.
• Ability to lead and motivate a team, including conducting morning briefings to foster engagement and align priorities.
• Ability to work independently and be hands-on and operational as needed,.
• Ability to liaise in a transversal way with local, regional and Paris teams.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Content Creator, Data Analysis, English

ประเภทงาน:

งานประจำ

• Proceed lead list analysis as to understand creator ground and segment them for acquisition prioritization.
• Highly involved in the acquisition process to ensure the portfolio suitability and smoothen creator journey to the right incubation team.
• Design and co-ordinate cross-functionally to solidify the right fit scale incubation mechanics/approach for the e-commerce beginner and emerging creators.
• Project manages to ensure incubation program/event outcome (EC adoption, GMV growth, Quality uplift), while keeping a good track of CIR rate.
• Own the communication channel incl. program on-boarding process, mechanics/campaign communication, creator co-ordination both in 1:many and 1:1 approaches depends on creator type and nature.
• Track program performance and optimize incubation mechanics in a timely manner.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• 2+ years of experience in creator/partner or project manager area. E-commerce background as a plus.
• A good understanding of content creator landscape.
• Good data analysis, able to independently analyze, craft out insights and turn into an action plan.
• Impressive interpersonal skills and stakeholder management in order to drive business outcomes.
• High sense of ownership and ability to manage end-to-end processes with minimal guidance.
• Preferred Qualifications:Collaborative and adaptive mindset that is able to pivot contribution to business needs.
• Comfortable working in a fast-paced and dynamic environment.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Product Owner, Negotiation, Data Analysis, English

ประเภทงาน:

งานประจำ

• Develop and maintain good relationship with your strategic retailers across store formats.
• Drive yearly joint business plan to grow sales, assortment, and traffic within your portfolio.
• Initiate campaign mechanics, customer acquisition plan to drive app download, MAU and DAU.
• Analyze sales trends and root cause for any business movement.
• Provide business requirements to Product Owner (PO) to drive tech output and ensure UAT are implemented and align with roadmap timeline.
• Work closely with internal and external teams across functions within the group (Merchandising, Marketing, Strategy, Operation, and Tech team).
• Bachelor s degree or Master degree in Business, Marketing, Strategy.
• 10+years experience in e-commerce, retail, fmcg brand.
• Strong in key account management, analytical, negotiation, communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Excel, PowerPoint, and data analysis with good verbal and written communication skills in Thai and English.
• Good attitude to drive impact and change, positive attitude, and desire to learn and grow with strong ownership, team spirit and solution-oriented mindset.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

DevOps, Continuous Integration, Automation

ประเภทงาน:

งานประจำ

• Leadership & Strategy: Lead the DevOps team, define strategy, and drive the implementation of best practices across the organization.
• CI/CD Pipeline: Design, implement, and maintain continuous integration/continuous deployment (CI/CD) pipelines for efficient software delivery.
• Automation: Automate processes across the development lifecycle, including infrastructure provisioning, configuration management, and monitoring.
• Cloud Management: Manage cloud infrastructure (AWS, Azure, GCP) to ensure scalability, security, and cost-efficiency.
• Collaboration: Work closely with development, QA, and operations teams to align on goals, troubleshoot issues, and optimize processes.
• Monitoring & Performance: Implement monitoring solutions to ensure system reliability, availability, and performance. Conduct regular performance assessments and optimizations.
• Security: Integrate security best practices into the DevOps lifecycle, ensuring that all systems are secure and compliant with industry standards.
• Mentorship: Mentor and train junior team members, fostering a culture of continuous learning and improvement.
• Incident Management: Lead incident response efforts and root cause analysis, ensuring swift resolution and prevention of future issues.
• Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in DevOps or related roles, with at least 2 years in a leadership capacity.
• Strong experience with CI/CD tools (Jenkins, GitLab, CircleCI, etc.).
• Proficiency in cloud platforms (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible, etc.).
• Expertise in scripting languages (Python, Bash, etc.).
• Solid understanding of containerization (Docker, Kubernetes) and orchestration.
• Strong knowledge of monitoring and logging tools (Prometheus, Grafana, ELK Stack).
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and leadership skills, with the ability to influence cross-functional teams.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

eCommerce, Data Analysis, English

ประเภทงาน:

งานประจำ

• Opportunity to explore career in the rising field of eCommerce.
• Opportunity to work with various categories of global clients; from FMCG to luxury.
• Working on holistic digital media planning: external media and eCommerce media.
• Measures of success -
• In three months:Gotten an understanding of the agency portfolio of clients.
• In six months:Started to build relationships with the key decision makers within the client and agency organizations.
• In 12 months:Been able to independently propose E-commerce overall strategy to meet clients requirements.
• Responsibilities of the role:Make annual, quarterly, monthly media & promotion plans in line with brands annual marketing/sales plans and conduct execution & optimization based on performance results and sales ROI.
• Make monthly, quarterly, annual performance analysis and reviews and give recommendations for next eCommerce and digital campaign.
• Collaborate with e-Retailers (open markets, social commerce, general malls) to seek new media opportunities to drive more eCommerce sales.
• Have regular sales performance review meetings with clients, in which assess EC and digital campaign and EC promotion activities and provide insights/recommendation/action plans by analyzing and reviewing traffic by T/P and its sales trends correlation.
• Build good relationship and work closely with clients and media partner.
• What you will need:At least 4 years experience in E-commerce or Digital Media Agency.
• Deep knowledge and experience in the operation of E-commerce platforms.
• Good communication and team management skills.
• Experience in data analysis and developing strategies based on data.
• Experience with new/emerging media, a plus.
• Good Command in English both speaking and writing skills.
• ife at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Branding, Research, Biddable Media

ประเภทงาน:

งานประจำ

• Plan, setup, optimize, and report performance & branding campaigns.
• Proactively analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to provide optimization suggestions & improve our advertising offerings.
• Build and grow client relationship via daily interaction, weekly review and quarterly strategy planning, and use the opportunity to build trust, educate & influence advertisers.
• Provide consultation, strategy, and media plans for advertisers based on their business objectives.
• Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign.
• Coordinate and collaborate with ad ops, product and R&D teams, etc. internally to ensure a smooth and successful campaign execution.
• Monitor and analyze ad campaigns and proactively take initiative to improve results.
• Support and work with the sales team on pre-sale research and pitch with strategic media plan & consultative presentations.
• Innovate on the potential solutions with TikTok Ads. Test, iterate them and build frameworks & best practices around marketing objectives and verticals.
• Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Oversee campaign delivery and revenue plus identifying up-sell opportunities with the sales team.
• Minimum Qualifications5+ years of experience in strategizing, planning, and executing branding campaigns inhouse, in agencies or with the media side.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA and etc.
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experienced in strategizing, planning & managing branding campaigns.
• Understand brand advertisers, major brand campaign channels & products.
• Experienced in biddable media, know well of FMCG, F&B industry would be a plus.
• Preferred QualificationsExperienced in ad verification partners (IAS, DV, MOAT) - campaign optimization based on internal and 3rd/4th party data a plus.
• Exceptional verbal and written communication skills, story-teller.
• Excellent listening skills and proactive about collaboration.
• Adaptability and strong problem-solving skills using the proper escalation process.
• Ability to analyze data and identify insight.
• Organized and detailed oriented. Self-starter and motivated to learn.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.