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Experience:

1 year required

Job type:

Full-time

• Create, update, and maintain SOPs, playbooks, guidelines, and FAQs.
• Translate operational workflows into clear, structured documentation.
• Review existing SOPs to identify gaps, inefficiencies, or outdated logic.
• Apply critical and logical thinking to improve processes and documentation quality.
• Collaborate with operations and cross-functional teams to capture process changes.
• Maintain knowledge repositories and ensure version control and documentation standards.
• Good attention to detail and Comfortable with documentation tools (Google Docs, etc.).
• Strong written communication and structured thinking skills.
• 0-1 year of experience; fresh graduates are welcome.

Experience:

2 years required

Skills:

Automation, Software Testing, Assurance

Job type:

Full-time

• Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
• MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle s global events and CX insight reports (e.g., CX Imperatives).
• Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
• Event Support: Assist with CX event coordination and lead capture initiatives.
• Client Engagement & Solution Pitching CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
• Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
• Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
• Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members.
• Sales Operations & Legal Coordination Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
• Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
• CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
• Reporting: Compile weekly/monthly pipeline summaries and lead status reports.
• Qualifications Bachelor s degree in business, Marketing, Communications, or related field.
• 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
• Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
• Strong verbal and written skills in English and Thai.
• A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
• High attention to detail regarding legal documents and internal administrative workflows.
• Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

Additional InformationNot available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Skills:

Microsoft Office

Job type:

Full-time

• การตั้งค่าและเปลี่ยนแปลงโครงการกองทุน: ดำเนินการเพิ่มหรือเปลี่ยนแปลงตามเงื่อนไขโครงการกองทุนรวมตาม One Page และการประกาศแก้ไขโครงการของบลจ. เพื่อ Set up ในระบบนายทะเบียนให้ถูกต้องครบถ้วนและตรงเวลา.
• การตรวจสอบการจัดสรรหน่วยลงทุน: ตรวจสอบผลการจัดสรรหน่วยลงทุนให้ถูกต้องตามเงื่อนไขโครงการกองทุนทั้งแบบรายวันและรายกองทุน พร้อมทั้งนำเสนอแนวทางการแก้ไขปัญหาเบื้องต้น.
• การจัดทำข้อมูลการรับซื้อคืนและการจ่ายเงิน: จัดทำข้อมูลการรับซื้อคืนอัตโนมัติ การจ่ายเงินปันผล และการจ่ายคืน Set-aside ของกองทุน ให้เป็นไปตามกำหนดของโครงการ.
• การอนุมัติและตรวจสอบรายงาน: อนุมัติรายการและตรวจสอบรายงานการปรับปรุงข้อมูลผู้ถือหน่วยลงทุน.
• การจัดทำข้อมูลการซื้อขายสับเปลี่ยนหน่วยลงทุน: จัดทำข้อมูลการซื้อขายสับเปลี่ยนหน่วยลงทุนบัญชีแบบไม่เปิดเผยรายชื่อและส่งให้บริษัทจัดการกองทุนอื่นที่เกี่ยวข้อง รวมถึงการจัดทำรายงาน Text file เพื่อทำข้อมูลการโอนเงินค่าขายหน่วยลงทุนเป็นรายวัน.
• การจัดทำรายงานสำหรับกองทุน IPO: จัดทำรายงานรายชื่อผู้ถือหน่วยสำหรับกองทุน IPO และนำส่งให้กับสำนักงานคณะกรรมการ ก.ล.ต. รวมถึงการนำส่งหนังสือแจ้งแก้ไขโครงการกองทุนให้กับผู้ถือหน่วยลงทุนรายย่อยของธนาคาร.
• การดูแลและตรวจสอบการจัดส่งรายงาน: ดูแลและตรวจสอบความถูกต้องของกระบวนการพิมพ์และจัดส่งรายงานทางกองทุนของบริษัทผู้ให้บริการภายนอกให้ดำเนินการได้ตาม SLA และข้อกำหนดเวลาในการจัดส่งรายงาน.
• Qualification ปริญญาโท หรือปริญญาตรีสาขาบริหารธุรกิจ / การเงิน / เศรษฐศาสตร์ / บัญชี หรือสาขาที่เกี่ยวข้อง.
• มีความรู้ด้านหลักทรัพย์ / ด้านบัญชี / การเงินการธนาคาร และโปรแกรมคอมพิวเตอร์ Microsoft Office.
• มีทักษะการสื่อสารดี สามารถ อ่าน พูด เขียน สื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

3 years required

Skills:

Compliance, YouTube, SEO, English

Job type:

Full-time

• Localize and execute brand positioning strategy for Thai consumers behavior, cultural nuances, and insurance awareness levels.
• Define content pillars, brand messaging, and storytelling frameworks for both B2C and partner/agent audiences.
• Coordinate ATL/BTL campaigns, including PR, on-ground, and partnerships.
• Collaborate with local PR and creative agencies for execution.
• Plan and run influencer/KOL campaigns aligned with product priorities.
• Audience & Insight Research.
• Deeply understand Thai customer segments motorbike riders, urban millennials, families, health-conscious groups, and insurance-averse customers.
• Analyze behavioural data, search trends, social conversations, and competitive content.
• Use insights to craft angles that address trust concerns, claims anxiety, and product complexity.
• Cross-functional Collaboration.
• Work with regional team to align on product, campaign, and reporting roadmap.
• Act as the bridge between regional marketing team and local execution.
• Provide local insights to improve messaging, creative, and media targeting.
• 3-5 years experience in content strategy, content marketing, copywriting, or brand communications.
• Experience in insurance, fintech, financial services, comparison platforms, or regulated industries is a strong advantage.
• Familiarity with creative production, influencer outreach, or local event execution.
• Strong understanding of full-funnel marketing and user journey metrics.
• Excellent communication skills in Thai and English.
• Hands-on attitude, flexible, and comfortable working with agencies and central teams.
• Familiarity with Thai consumer behavior and cultural nuances.
• Prior experience in tech, insurance, fintech, or e-commerce preferred.